Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
4.0 / 5
Customer Support
5.0 / 5
Functionality
4.0 / 5
Pros
"Very easy to use and user friendly. The quality of the images are awesome. Easy to share your program to your customers "
"Customer service is awesome. We had special requests and the staff was quick to adapt the software to fit our needs."
"Easy to use , support is good , lot of features."
Cons
"A lot of exercice are missing. You can ask to have them added on the software but the quality won’t be as good as the original ones. "
"Would like to see better app for people to use on phone. I heard it has improved, but I do not utilize that with my clients anymore. I just print the PDF and hand to them. "
"I can't seem to use all the features and teach all my clients on how to use it."
Hexfit Reviews
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October 2018

Daniel from Clinique de Médecine Sportive - Club Sportif MAA
Company Size: 201-500 employees
Industry: Sports
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2018
AMAZING ressource for exercises, lacking in layouts customizations for programs
Overall, very satisfied, but the 2 first cons I noted should be improved. A flag for image change and being able to change order of parameters is necessary in my humble opinion.
Pros
-Many exercises -Top customer service -Requesting new exercises is an easy and fast process (>36h) -Quick software when searching for exercises -Simple UI -I like the ''Session'' within a same training program. Perfect to do split days trainings with a session for each day
Cons
-The exercises we want is not always in the databank, yet there is no option to ''Flag'' the undesired alternative we put in client's program. Should have the option to ''Flag''. With a 'flag', both client and trainer would see this exercise needs to be changed and therefore know that the image is not quite like we demonstrated during our private session. As soon as the exercise has been added in HexFit, we would locate the ''flags'' and change them. -Cannot drag elements like ''weight'', ''note'', ''reps'' etc. Therefore, you MUST add these elements in the correct order. It's tedious when you already wrote all your weights and reps and then notice that the parameter not all in the same order as the previous exercises. -No phone app to create programs
March 2021
Susie from OWL Sport Development Inc.
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2021
Pivoting in a Virtual World during the Pandemic
[SENSITIVE CONTENT HIDDEN] and the Hexfit team have been consistently approachable, reliable and effortful supporting our expedited learning curve during the pandemic. This customer service has been critical for our business to pivot from in-person to remote service delivery in 2020/2021.
Pros
That which we most greatly appreciated about Hexfit is its unique capability to deliver a collaborative central hub for practitioners, clients and administrators.
Cons
We are looking forward to Hexfit developing its capabilities around small group appointments bookings along with an accounting platform. This would provide for a comprehensive full-business hub for administrators.
Reasons for Choosing Hexfit
Hexfit offered a unique and secure operating hub with built-in customization we haven't yet used but look forward to doing so shortly.
February 2021
Lindsay from TrainMeFit Inc.
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
February 2021
HexFit for Kinesiology
Overall because the customer support is so prompt, my experience with HexFit has be good. It is definitely easier to have all of my patients' information in one place, accessible from anywhere, and not have to worry about paperwork. My patients really appreciate the exercise plans available via HexFit, too.
Pros
Integrating the software into my business was pretty easy. There is always someone available on the live chat to help answer questions and resolve any issues. The exercise plan tool is comprehensive - there are hundreds of exercises and it is easy to edit them for descriptions and prescriptions. I like that the appointment calendar syncs to Google and updates regularly. Being able to do video calls and billing directly through HexFit has been great during the pandemic. The SOAPIE forms are easy to use.
Cons
The invoicing requires a few updates to be easy to use for Kinesiologists - past appointments should be available to be billed and the date that the service was provided should be automatically a part of each invoice. The SOAPIE forms are easy to use, but it would be better if it was a continuous document, so that when a patient comes in I can just scroll down to see what we did over the last few sessions. This would save time and ensure my service is efficient. My clients have also struggled to get MyFitnessPal succfessfully connected to HexFit
October 2019
Wilton from Wiltons Fitness & Wellness
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
October 2019
Hexfit Review
See Pros
Pros
I purchased the physiograph years ago and enjoyed using it. It did require a bit of time putting exercise routines together. Then I stumbled upon Hexfit. I saw it was the same as exercise physiographe and immediately tried it out. Here’s why I love using Hexfit software. As with physiographe clip art, I love the simple renditions of exercise movements. Most executed with good form. The movements are not some super fit-chic or muscle-bound guy that may be intimidating to some clients. I love the ability to print workout programs with pictures for my client to have in hand while on the gym floor. It eliminates wasted TIME searching for exercise videos over the phone (that may have incorrect form). I am a trainer that feels​ recovery time between sets is an important variable in program design. I build it into my programs. My older and senior clients love to have printed workout programs in hand.
Cons
The quality and view of exercise programs as they are presented on the ​app are​ not so good.
Reasons for Choosing Hexfit
Simple renditions of exercise movements.
November 2018
Anonymous
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
November 2018
Hexfit user for 3 years
Hexfit helps us conentrate our files and follw-ups in one place. We can access at any time. It makes our daily tasks easy to manage. The software is continuously improving to respond to the clients' needs.
Pros
Customer service is awesome. We had special requests and the staff was quick to adapt the software to fit our needs.
Cons
There is no schedule and invoice managing tools included.
November 2020
Melanie from Fadoq
Company Size: 51-200 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
November 2020
Good for personnal trainers
Good experience. Most likely to use it in the future too!
Pros
Very easy to use and user friendly. The quality of the images are awesome. Easy to share your program to your customers
Cons
A lot of exercice are missing. You can ask to have them added on the software but the quality won’t be as good as the original ones.
April 2020
Julie from Kinesiologist
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Hexfit is great!
Simple and effective - I have received great feedback from my clients.
Pros
Easy to navigate, integrated and customizable options with great customer service.
Cons
Has a broad search function so when looking for something specific occasionally takes a bit longer (until exercises are marked as "favourites")
May 2018
Robyn from Heart Strong Fitness
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2018
Customer Service is great, clients like to have everything all is one place.
My clients enjoy seeing their exercise together. The groups are also helpful for group classes.
Pros
There are lots of functions and exercises. I like that I can make reports and customize those reports as well.
Cons
I don't like how I can't edit the name of an exercise when making a program but have to do it in the exercise bank.
July 2019
Leon from lionfitnessx
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
July 2019
Feedback from Lionfitness X
This is my first experience with a fitness App and still discovering new things
Pros
I found the software very user friendly and the program set up is really great. Also your software support was really great. He was patient and willing to assist whenever I needed help.
Cons
It was not easy to remove clients when they quit the programme as well as re-instate them. Their seems to be a delay on the chat function. I can utilize the chat function faster in WhatsApp or messenger than hex fit. Also when you enter and due to delay clients tend to enter multiple times and the same message then appears multiple time.
May 2018
Anonymous
Company Size: 201-500 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2018
Good software, easy to use. They did some updates most recently which improved the functionality
Easy professional PDF to client. Easier with the updates to alter the program.
Pros
Pictures are consistent with size and look. It reminds me of a Physical Therapy software program. Professional PDF's you can print with your brand on it. There are a couple different price structures to pick from.
Cons
Would like to see better app for people to use on phone. I heard it has improved, but I do not utilize that with my clients anymore. I just print the PDF and hand to them.
May 2018
Tom from Sportquest
Company Size: 2-10 employees
Industry: Sports
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
May 2018
I'm satisfied with MyHexFit
I can use it to make my own programs!
Pros
Flexibility, number of exercises and information about the excercises. I like it that i can also sent in own pictures/texts of exercises.
Cons
Needed time to understand/use it, some options in the program i don't use yet - client specific data e.g.
February 2020
Martine from The Mama Movement
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2020
Practical software for much of your needs!
Customer service is really great and are always available to receive your questions! I appreciate that a lot!
Pros
What I love about this software is the thousands of exercises available to us for training programs. It's super easy to find exercises, modify its instructions, and also the language. I also love that you can upload your own documents, create forms, and track clients' progress.
Cons
The app isn't quite easy to download and access for my clients. There seems to be a glitch. Also, modifying the programs takes a few steps.
June 2019
Brandon from Nautilus Plus
Company Size: 501-1,000 employees
Industry: Sports
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2019
Amazing
Amazing, worth every penny nonetheless
Pros
Great software + very fast response time by employees!
Cons
Pricing a bit high! (Student here) - but still worth it
September 2018
Mark from Buzzfit
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2018
Help us a ton overseing our trainers
Pros
Easy to use , support is good , lot of features.
Cons
I can't seem to use all the features and teach all my clients on how to use it.
May 2018
Claudia from mind2motion
Company Size: 1 employee
Industry: Sports
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
May 2018
it has a great database of exercises from beginner to advance and easy to use.
a better strength program for my athletes.
Pros
Easy to use, good graphics for clients to understand the exercise. Easy platform to use, the moving graphics are really good.
Cons
Cost, it is expensive and difficult to program interval sets and strength at the same time. It is better for stength and rehab a bit more complicated for all types of endurance sports.
March 2018

Maxim from MAXIM FITNESS Private Studio
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
March 2018
This is an amazing program for fitness professionals to ad value for the services they provide
Pros
Complete overall software to track my clients progressions and help then getting results with hands on.
Cons
No video for the software yet. You have to book an appointment to learn how to use the software. But the person that did training with me was excellent.
July 2020
Tina from TMC To Health
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
July 2020
Just ok
They have very good customer service and have helped me right away when I have had trouble.
Pros
I like that you can create workouts on the software and print them and also send them to clients. I also like the video feature.
Cons
What I don't like is that my clients have trouble connecting, I have to copy and paste the link and email it to them every time! I also am disappointed that you cannot do group classes. With so many free video softwares out there, I am not sure I really need to use hex.fit.
Reasons for Switching to Hexfit
Because I wanted to try it out and see if having the workout created and video combo would work better for me.
July 2020
Marika from MGosselin Kinésiologie
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2020
Hexfit
Very good experience. The costumers service is excellent.
Pros
Easy to use for costumers and for the administrator.
Cons
Mobile app for administrator is only for the chat.
August 2018

kalogerakis from iRun Magazine
Company Size: 11-50 employees
Industry: Sports
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2018
The best tool to boost your work and manage your clients
Pros
Very large exercise bank , easy to use and very good marketing tool
Cons
Sometimes the application on i phone stinks