Mindbody vs Square Appointments

RATING:

4.0

(2794)

Mindbody has 2794 reviews and a rating of 4.02 / 5 stars vs Square Appointments which has 182 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (2794)
4.4 (182)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 17, 2024
March 26, 2024
Pros/Cons
  • Pros

  • The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.
  • As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.
  • Cons

  • This experience may also be attributed to trying to schedule massages where schedule management is difficult.
  • Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.
Read all user reviews
  • Pros

  • The previous scheduler did not provide this convenience. It's easy to use and easy to setup and it doesn't cost our company a dime.
  • I really liked how simple everything on the Square Appointments app was made to be. Literally, everything I needed to do with my calendar I did it on the app and it was perfect.
  • Cons

  • It was not very easy to navigate at first. It was a struggle figuring out how to set everything up.
  • The system has constantly crashed, for over a month now we have lost client information, appointments and our calendars were wiped out due to an upgrade.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos