My PT Hub Software


 

My PT Hub is a cloud-based training solution that helps personal trainers, fitness professionals and nutritionists connect with their clients in real time. The tool can be accessed on any device by using the mobile app available for Android and iOS. Trainers can create customized fitness programs by using built-in templates to create training, nutrition goals and workout plans for each client.

My PT Hub allows fitness centers to add multiple trainers and enables them to create an online schedule. Clients can access their schedule and make changes to their appointment status. The solution also allows users to customize the app to include the fitness center's logo, theme and colors. Trainers can track the activities of clients and share results as well as feedback with them in real time.

Additional features of My PT Hub include barcode scanning, recurring bookings, push notifications, client notes, custom forms, progress photos, video tutorials, activity feed and more.

 

My PT Hub - User login page
 
  • My PT Hub - User login page
    User login page
  • My PT Hub - Online booking
    Online booking
  • My PT Hub - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

577 Reviews of My PT Hub

 

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Software Advice Reviews (2)
More Reviews (575)

Showing 1-2 of 2

Mike from THA Fitness
Specialty: Personal Trainers
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Stay far away from it!

Pros

The pricing seems to be one of the only pros that I’ve experienced. I would not recommend this to anyone.

Cons

The software is cumbersome to navigate through. The video tutorials are ok but do not fill need and the customer support is something to be desired.

Review Source
 
 

Kevin from MaxFit180
Specialty: Group Fitness Classes
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don’t waste your time or money. What’s worse is they don’t do refunds.

Pros

It looks cool on the outside and what they claim you can do but doesn’t work as they claim. You think you are finding a solution but it’s not.

Cons

Takes too long for anything to get done, the “custom” app is never ready. The whole system is not user friendly and the features don’t work like they say.

Review Source
 
 
 
Showing 1-20 of 575

Yvonne from Ultimate Health and Fitness

June 2018

June 2018

Perfect for my personal training business

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Pros

Does away with the spreadsheets and forms we were using. Looks more professional. Perfect for online training as well as PT clients. Clients can log their progress etc directly from their mobile. Plenty of features.

Cons

Takes a bit of time to find your way around all the features. Could do with being able to disable some features for clients.

Review Source: Capterra
 

Anna from Health & Wellness
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

This software is easy to use and the app is great for my clients. There are plenty of exercises too!

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Pros

I love the scheduler feature and capability to communicate with my clients. I can see when they've done the workout I designed for them and if they had to scale. Everything is all in one place!

Cons

I haven't been using the software enough to find anything I don't like about it. So far so good! My clients haven't said anything negative either.

Review Source: Capterra
 

David from Sumner Fit
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

I think more complicated than it need to be

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Trying to keep my clients programs and sessions in order

Pros

The videos for clients to watch. The ability to change the workout settings from reps to time and vice versa.

Cons

The fact that Im being asked to try the software free but im not given the full access during the free trial. Seems to me if you really want people to see what this platform can do, then give us full access. People will either want to pay for it after they use all the features or they wont. Im sure you have lost plenty of potential buyers because of this.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: June 2018

June 2018

 

Hi David,
Thanks for the review.
We are slightly confused! The 30-day free trial does include all of the features that we reference on our website. Are you sure you're talking about My PT Hub here? This is the first time we have ever heard of this from a customer. If you wouldn't mind getting in contact via live chat or support@mypthub.net, we will happily walk you through all the features.
Kind Regards,
My PT Hub

 


June 2018

June 2018

Best app i have tried and this is the third

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Value for Money

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Training all over the world

Pros

How smooth and easy flowing which saves me a lot of time. Also my clients love how simple it is and they feel im always there.

Cons

I wish they had more preloaded exercises as well and a few more options when creating meal plans but overall not bad at all

Review Source: Capterra
 

Chris from Mana Fitness
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

In just a couple weeks of the free trial it has made my day to day tasks A LOT easier

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Pros

I love the easy interface of designing custom workout plans for my clients. As well as having a platform that they can easily access and input caloric intakes and tracking their progress.

Cons

I do a number of combined motions as well as moves from various other workout programs, where I have to add in custom names and moves manually. While con a couple clients have noted has been the example videos have the same background music.

Review Source: Capterra
 

Christina from Journey2Wellness
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

So far it's easy to use!

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Easier client management.

Pros

Having an app for clients is convenient and looks professional. It also saves me time organizing client files.

Cons

It takes time to learn the features and you have to get used to uploading all of your videos and documents.

Review Source: Capterra
 

Darren from Darren Martens Fitness
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

My experience with PThub has been very positive. They have almost all the features I could ask for!

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Functionality

Product Quality

Customer Support

Value for Money

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There are so many benefits. I have an easy way to track workouts and progress of my clients. I can schedule them in easily. My clients can easily see their own progress, as well as keep track of nutrition. The software also keeps track of my transactions which is super helpful as well!

Pros

I love the ease of workout building, coupled with the scheduler. Almost everything in the software is well thought out, and anything that it is missing, the people at MyPThub are working on adding! The customer service is also excellent. Being able to book a 30 min session is fantastic. I don't have to wait on hold for an undisclosed amount of time before I get help. Then on top of that, having support through email is an excellent way to add to the customer service!

Cons

There's nothing that I really dislike about the software thus far. I do wish, however, that I could post my availability for the week and that my clients could go into my calendar and book their own times. I also wish there was an option to set a package to be paid by cash/cheque/e-transfer, as this is the majority of how I get paid.

Review Source: Capterra
 

Michelle from Gym and Tonic Life
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Great App.... Great Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Centralised documents and easy communication with clients.

Pros

Very easy and intuitive to use. Does everything I need it to do. Clients find it easy to use too. Great to be able to have workouts and nutrition in one app.

Cons

Too many of the same exercise with the same videos - time consuming if you need to throw a quick workout together. Saying that, I have tried other app options and found there was not enough exercises to choose from!

Review Source: Capterra
 

Simon from Simon Pelland inc. / Health club

June 2018

June 2018

so great to have everything organized

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Pros

The exercise library is awesome. So many great moves to choose from with very good video quality. I like that I can see the recent activity of all clients.

Cons

Find it hard to navigate through the site. Not sure how to upload files yet or use the scheduler. Could be easier to use

Review Source: Capterra
 

Lance from Fitness Together

June 2018

June 2018

It made my training facility go away from paper forms. Program is very user friendly.

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Functionality

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Customer Support

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Making training programs faster

Pros

How fast you can create training programs. They have a large variety of exercises and an option to create your own.

Cons

A small confusion with moving clients to different trainers. You have to have your client base on one master profile to have your team view all the workouts.

Review Source: Capterra
 

Weston from Sports Academy

June 2018

June 2018

Very easy to find everything and use the software. Makes my life much easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Pros

The ability to keep every client in one spot and have the entire program accessible to me and the client by phone

Cons

The only con I have found would be the small exercise database, and limited restaurants on the nutrition side.

Review Source: Capterra
 

Katherine from MTROSE Fitness

June 2018

June 2018

I am using the program for a client that has moved away and still wants to me to guide him

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Value for Money

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Pros

Easy for my clients and for me to set up a weekly schedule. I can see when my client has logged in and if they have completed the workouts

Cons

I would like to see more exercises. When setting up exercises for my clients the movements in the library to be easier to choose and see

Review Source: Capterra
 

Ginnett from Ginnett Crespo
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

So far its been very easy and customer support very responsive

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Functionality

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Customer Support

Value for Money

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I was using trainerize and left once I started using this software it is very complete and easy to use and the customer support very responsive so I am sure that this will keep getting better and more creative as it evolves. Very happy so far.

Pros

It is very easy to use and comprehensive the variety of tools are simple useful and easy to use. I am very happy with the software so far.

Cons

I haven't been able to set up the nutrition plans I can only see one complete meal day once I go there I will set up an appointment with customer support to learn more about this.

Review Source: Capterra
 

Teri-Ann from Teri-Ann Coaching

June 2018

June 2018

Love the back of house, great design

Ease-of-use

Functionality

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Pros

I really enjoy the easy functionality of both the app and back of house & having the App available for Clients

Cons

Features could be a little more streamlined especially between the workouts and schedules and also a more diverse exercise library

Review Source: Capterra
 

Lynnette from PT with LQ

June 2018

June 2018

The app is excellent and easy to use. Great way to manage clients.

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Pros

User friendly, cost effective, easy way to program. It's excellent for creating schedules and watching client progress, and keep their progress.

Cons

Just wish there was more budgeting features to manage monthly costs. Create and managing invoices would be helpful.

Review Source: Capterra
 

Phillip from Identity Fitness

June 2018

June 2018

tons of value. takes some getting used to but is very good so far

Ease-of-use

Functionality

Product Quality

Customer Support

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Pros

how much you get for the money. other softwares had good platforms but none offered as much as mypthub did for the price especially for unlimited

Cons

some things were fairly difficult to navigate. but again with a bit of navigating and figuring out i was able to get what i needed.

Review Source: Capterra
 

Frank from FranklyPHit LLC.

June 2018

June 2018

Not bad.

Ease-of-use

Functionality

Product Quality

Customer Support

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Pros

The features of the app are a great benefit to keeping track of my client's macros, meals, workouts and progress.

Cons

The calendar portion is confusing when I'm triying to label the sessions. And contacting customer support isn't always the best.

Review Source: Capterra
 

john from mind and muscle gains

June 2018

June 2018

very good 10 stars

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Pros

i love that you can add a lot of clients and add lot of plans for all the clients. which makes it so much easier to use.

Cons

nothing really all is good thanks over the moon with it.maybe just add tips on how your page can look i.e give you examples to choose from.

Review Source: Capterra
 

Declan from WardActive PT
Number of employees: 1 employee Employees number: 1 employee

June 2018

June 2018

Really easy to use for clients and awesome help for building my pt business

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Easy to manage clients and programs. Also to get paid by clients is way easier

Pros

how easy it is to manage programs and to keep clients up to date. I really like how the app looks as well for the client to log into

Cons

I'm looing forward to site builder to help with finding my business, integration of youtube and also link to my website

Review Source: Capterra
 

Alex from Alex Scholes personal traning

June 2018

June 2018

I've just started using it and my clients really enjoy it

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Pros

Having everything in one place, making it easier for my clients to access exercise and diet plans quickly. Having things on an app for this price is great

Cons

Some of the layout of the workout and diet plans can be awkward to move around if you make an error.

Review Source: Capterra