My PT Hub

RATING:

4.6

(2814)

About My PT Hub

Get started with our Free 30-Day Trial. My PT Hub is an all-in-one software for personal trainers, coaches, gym owners, and nutritionists to manage their clients by creating customizable training and nutrition programs while tracking their progress and achievements. My PT Hub's unified platform includes workout library, nutrition database, live streaming, admin management, messaging and more. NEW Marketing Features: - Accelerate your business with Google Ads, all from within your My PT Hub account - Showcase your business with MySite, your own virtual storefront

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

My PT Hub Pricing

Pricing starts at $55/month for our monthly flexible plans or $48/month for our Annual subscription plan that you can pay monthly. My PT Hub accepts payments in GBP, USD, CAD, EUR and AUS.

Starting price: 

$55.00 per month

Free trial: 

Available

Free version: 

Available

My PT Hub marketplace
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My PT Hub Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for My PT Hub

1 - 5 of 2,810 Reviews

Steve

Internet, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2022

Excellent tool for anyone in the Fitness Coaching Space

User Profile

Omar

Verified reviewer

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

An easy-to-use fitness app with customisable exercises and practical tools

PROS

Customer service came in front. I always receive the comments and assistance I need to help me with any problems or inquiries. There are a tonne of pre-made exercises and nutrition plans to give to clients, but the best part is that you may adjust them. As a result, making plans for clients is much sped up. Additionally, the events calendar is fantastic and offers lots of options for creating various classes and various packages for customers to buy. I would advise any trainer (in studios, gyms, or online) to use this programme.

CONS

I have to cancel some of my ideas and start over completely. occasionally takes a little longer, but that might be my fault? Overall, no issues!

Vendor Response

That's great to hear! Our support team will always be there to help you out as much as possible. I there is anything we can ever do to help, please do reach out.

Replied June 2023

Tyronnia

Health, Wellness and Fitness, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

OMG so easy to use!

Keeping up with clients and all their workouts and planning meals are super easy. The workout videos are great quality. My clients so far are liking the experience and that is very important to me.

PROS

I love the ease of the platform...you can figure this out without even calling customer service...but the customer service is great! They check on you when you're using the free trial of PT Hub...which is awesome. I have been using 2 different sites...one for nutrition and one for workouts and they BOTH were clunky at best and boring to look at. PT Hub is bright and fun to use.

CONS

So far everything seems great. I don't expect any problems...I used this enough times on my free trial. I didn't find any issues and trust me I was checking. I didn't want to invest in something that I would have to ditch again.

Reason for choosing My PT Hub

It was smooth to use. The workout packages were also great...there are sooo many options!!

Reasons for switching to My PT Hub

Both of these systems were boring to stare at for too long. The usage was clunky and my clients didn't like it because it was difficult to use. They also complained because Evolution Nutrition did not have enough food choices...the meals were terrible.

Vendor Response

Firtsly, thank you for writing such in-depth review, we really do appreciate it. We love that you love the ease of the platform! We have something amazing coming very soon, Tyronnia, so keep an eye on our socials over the next couple of weeks.

Replied July 2020

Aaron

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2018

This IS THE WORST SOFTWARE FOR PERSONAL TRAINERS

It sucked, PERIOD. Nothing but issue after issue after issue. Payments being frozen for no reason, switching to different merchants and then not allowing me to see where my customers money is when they ask for a refund, it’s really wacky and totally a waste of my money, can’t believe I bought this for the whole year, and I still don’t mind wasting 5 months of money, and purchasing Vagaro, because it made my LIFE easier, and that’s what this platform needs to focus on. They made running my business almost impossible. I would NEVER recommend this, even to a rookie.

PROS

The only good thing about this platform is the nutrition and workout tracking capabilities, but if you’re a pro with that already in your toolbox and you need an efficient scheduler, this is the farthest thing from efficient since the telephone wheel.

CONS

I hate hate hate, how unorganized this company is, they straight up lost my customers payment and then told me that I will just have to wait around to see when the funds deposit.... this is the dumbest thing I’ve ever heard, I should ALWAYS BE ABLE TO TRACK MY REVENUE no matter what! Their customer service is sub par, and the calendar is completely terrible, I’d pick Vagaro.com over this any day of the week. I’ve mad more money in my first month of using Vagaro then i did with pt hub in the first 2 months of use. Because Vagaro allows you to scale your business, this is for people who barely make any money, barely have any clients, and just getting started in the private training business. If you’re a vet, don’t waste your money on this, go to Vagaro.

Vendor Response

Hey Aaron, I am very sorry to hear that have not had a great experience with My PT Hub. I can see that our support team have been contacting you regarding this issue, no payment was ever lost, we provided all of this information to you via email and advised of the process. Before you changed your packages to Stripe, all of this information was provided to you, we wanted to ensure that all trainers knew the process fully before migrating their account, but as mentioned no payments will be lost. My PT Hub support team is available all the time to either book in a phone call to discuss this, email us or even contact us via live chat. Once again, I apologise if you are unhappy with this process but as mentioned if you contact support@mypthub.net and we will be more than happy to help you.

Replied January 2019

Kyri

Leisure, Travel & Tourism, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed December 2023

My PT Hub review

It was slow, buggy and clients had issues using the app, which was a massive disappointment

PROS

The website looked pretty, that's what drew me in.

CONS

Probably one of the worse PT software out there. I have since used other software and they have all topped My PT Hub. Flatters to deceive

Vendor Response

I am so sorry to hear this! We would love to hear about the issues you are facing and what we can do to help. Please do book in to speak to one of our team via the following link - https://mypthub.youcanbook.me/

Replied December 2023