My PT Hub Software


 

My PT Hub is a cloud-based training solution that helps personal trainers, fitness professionals and nutritionists connect with their clients in real time. The tool can be accessed on any device by using the mobile app available for Android and iOS. Trainers can create customized fitness programs by using built-in templates to create training, nutrition goals and workout plans for each client.

My PT Hub allows fitness centers to add multiple trainers and enables them to create an online schedule. Clients can access their schedule and make changes to their appointment status. The solution also allows users to customize the app to include the fitness center's logo, theme and colors. Trainers can track the activities of clients and share results as well as feedback with them in real time.

Additional features of My PT Hub include barcode scanning, recurring bookings, push notifications, client notes, custom forms, progress photos, video tutorials, activity feed and more.

 

My PT Hub - User login page
 
  • My PT Hub - User login page
    User login page
  • My PT Hub - Online booking
    Online booking
  • My PT Hub - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

58 Reviews of My PT Hub

Showing 1-20 of 58

 

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Jeremy from Limitless Fitness

November 2017

November 2017

Amazing app to manage my clients!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Using this software has helped me to manage my clients in a much more efficient and manageable way.
I love the ability to track my clients specific lifts through the results tracker and show them their results via clear graphs and tables. This allows me to keep on top of their training and ensure that progressive overload is being applied in the correct places.

Cons

I would love the ability to share client transformation pictures via my social media pages. I'm sure the team will be introducing this soon!

Review Source: Capterra
 

Dave from Muscletekltd

October 2017

October 2017

Really top class app and has transformed my personal training business.

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Pros

I like the ability to have clients check in online and log their progress pictures, log nutrition and training.

Cons

There are no real cons to the software to speak of. Perhaps there could be more options on the nutrition. Also I haven't found a way to show tempo on the programs

Review Source: Capterra
 

John from Jv impacts

October 2017

October 2017

Best app In the world for PT

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It has everything a trainer needs to be successful I have been in the business for 21 years and this has changed my life

Review Source: Capterra
 

Tom from Diversity Fitness

October 2017

October 2017

Supportive and the best software out there by far! Love mypthub!

Ease-of-use

Functionality

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Pros

Having trialed 4 different companies before signing up to My PT Hub i found they all lacked in one area which was vital to the running of my business. That was having everything in one place! As a trainer, the decision to utilise a software often comes down to wanting something to help manage your business/clients that's simple to use. my pt hub does exactly that and more.
Unlike a few others that require you to integrate with other apps/software companies they have everything in one place!
I trialed trainerize and ptdistinction but found the workout builders very clunky and slow.

Cons

There are no cons, my pt hub has been supportive throughout my entire journey with them and shown interest in not only my custom but myself as a person. A personal touch that most companies canbenefit from.
I currently book clients in for 30 minute 1-1 sessions which is not yet doable via the software but I know the team are working on this! :)

Review Source: Capterra
 

Loretta from Lorivertafitness&lifestyle

October 2017

October 2017

The ease, the versatility, extensive exercise library, and easy access for clients has been amazing.

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Pros

I love the ease of being able to design programs for my clients and get them to them immediately. Most of my clients travel for work so this is imperative for them to make progress in our training.

Cons

While the exercise libraries extensive, there could always be more options added. Beyond that I haven't run in to any issues yet that it needed immediate attention.

Review Source: Capterra
 

Alex from Whitehawk Training
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

This rocks!

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Automation of client check-ins, streamlining my business and more. I LOVE this!

Pros

Ease of use:
using this software has been easy from the start, it's simple and straight forward. Quick to add clients and design schedules for them.
The best thing is the scheduler feature, along with the client result tracker.
I can create a schedule for a client, assign my workouts and nutrition plans to specific days as well as rest days or check ins and this will then send the client reminder each day on what it is they need to log that day! This has been SO powerful for me and my clients, helping to keep them on track.

Cons

At the moment i book in my clients for their sessions via the platform, the ability for clients to book themselves in would be the icing on the cake!
I have mentioned this to the team and they have let me know that this is something their development guys will be looking into so I look forward to that!

Review Source: Capterra
 

Eric from Next level Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Had a problem with my purchase and no one was willing to help me bad customer service. no phone #

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None overall that stands out from other similar programs

Pros

Has good workouts in library. Pretty easy to use good that you can have clients track progress and interact

Cons

Real people to talk to. Felt like I was a sale vs a real person. No phone number or real person to talk to

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: August 2017

August 2017

 

Hi Eric,
We have just looked through our records and I believe your payment issue was flagged to a member of management.
This was because your original payment in 2016 failed, and the new price plan that you selected, was incorrect. We were in the process of migrating you the monthly account, until this comment came through. Although this may sound quick on the surface, we are making sure this is done properly for you and your clients.
We believe that this will rectify your negative comment about My PT Hub. We are working as quickly as we can!
Kind Regards,
The My PT Hub Team!

 

Jack from fitness club

August 2017

August 2017

The best app for my personal training business out them all!

Ease-of-use

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Pros

The ability to view my clients results via the results tracker is great, I can clearly map out their weight loss/muscle gain journey and pinpoint any anomalies allowing me to adjust their programme accordingly.

Clients receive a greater level of service and I am able to take on more clients due to increased time management!

Review Source: Capterra
 

nicole from Ncff Show Bodies
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

My exsperience with the My PT Hub is very positive.

Ease-of-use

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I able to coach more clients & don't have to write diets anymore. The software allows me to be more proative as a coach & it allows my clients to be more envolved with their diet & workout program. I find that with the software that clients are more motivated on their own & i have to talk with them and answere less questions about their diet & workout program.

Pros

I find it easy to use to learn the software & simple to follow for coaches & clients. Having the barcode scanner implemented with the nutrition portion of the software is very useful for my clients when logging food items.

Cons

I do wish that it would work with fitbit, that would work really well with the nutrition portion of the program.

Review Source: Capterra
 

Clayton from Revolution Fitness LLC
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Nothing short of amazing, Not quite sure what the previous guy was talking about..

Ease-of-use

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Pros

I like the quick ability to create workouts and to work from templates which cuts down on time bringing new clients on. I've successfully built an online business from scratch using this app as the backbone and tried many other apps prior to this. The look, feel, and client usability make this one hands down the winner. The customer support truly shined when apple made things difficult for ios custom app updates and myPtHub did all of the leg work for finding a workaround and contacting clients on my behalf about the change. The workout videos create a great middle ground for online clients who may not know how to do every exercise known to man.

Cons

The nutrition plan builder could be more flexible, but as always, development listens to customers and will be revamping this in the near future. Excited for that.

Review Source: Capterra
 

Wayne from The Fitness Academy
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Stay well clear!! Use PT Minder

Ease-of-use

Functionality

Product Quality

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Value for Money

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None!

Pros

Nothing. It's sounds good on paper but is rubbish and takes far to long to do anything with. Hours that could be spent elsewhere developing business.

Cons

Very poor customer service and business practices with this company. Also doesn't even allow you to upload a full personalized workout and has to be done as individual exercises which takes ages. Same does for the nutrition plans. Clients found that app was unreliable. Waste of money!

Review Source: Capterra
 

Tracy from Nutracelle

July 2017

July 2017

Incredible support, amazing app!

Ease-of-use

Functionality

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Pros

I love how easy to use My PT Hub is! It was easy to set up nutrition plans and assign them to our customers, as well as being a user myself I love how user-friendly it is when it comes to uploading progress photos, etc.

Review Source: Capterra
 

Marios from Personal trainer

July 2017

July 2017

Not worth it. Expensive for what it is. Ensure you read T&Cs

Ease-of-use

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I learnt it's unnecessary

Pros

Nice layout with lots of space. Clients could upload a photo which is a nice idea to give it a better feel.

Cons

Not interactive enough on a two way level.
Not made clear I was paying for subscription & not one off year purchase.

Review Source: Capterra
 

nicole from Ncff Show Bodies
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

I love mypthub & my experience has been nothing but positive.

Ease-of-use

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Able to train more clients effectively and efficiently.

Pros

It's easy to use & it's always improving & allowing me to improve my service to my regular clients /competitors & clients that live out of state.

Cons

I would like to organize my packages in groups instead of one long list. Example... Competition packages / regular diet & Workout packages / posing sessions it would be easier to search. Also an end date to a reacuring payments.

Review Source: Capterra
 

Dave from Dave Nelson Fit

July 2017

July 2017

The app is easy to use, and I have built a successful online business with the app!

Ease-of-use

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Pros

It's easy to use on both ends and the video demos are awesome! My clients love the fact that they have a massive food database to track macros as well.

Cons

The customized app is going away. Also it would be nice to have better app training videos for the clients to use the app.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: July 2017

July 2017

 

Hi Dave,
Thanks for the review!
Just to let you know, the custom app isn't going away, we just have a different process to follow with Apple now :)
We also have loads of new client training videos coming really soon!

 

Maria from Pura Vida Wellness LLC
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Great App for my Business!

Ease-of-use

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My business has really grown!

Pros

This app is easy to use!
The users have access in their hand to everything right down to contacting me.

Cons

Some food entries are not correct!
Some foods also do not scan in. I wish there was a payment aspect to it for the clients.

Review Source: Capterra
 

Jennifer from Jennifer Ryans Fitness & Nutrition

June 2017

June 2017

Overall great app and my clients love it.

Ease-of-use

Functionality

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Ease-of-use
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Pros

How easy it is to use the program. Creating new workouts, adding clients, and the new forms feature is awesome.

Cons

The nutrition part is the only thing that I don't like. This is the only thing on the app that I do not utilize.

Review Source: Capterra
 

Jaxon from xtremefitnesscamp
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Epic stuff!

Ease-of-use

Functionality

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Pros

Pen and paper is a thing of the past now I have My PT Hub to help manage and track my clients!
Customer Support has always been on-point from day one! Constantly helping me with any questions I have at a super impressive response time!
After recent discussion with the guys they have assured me of some awesome features they have planned and I can't wait to grow my business further with the help of My PT Hub.

Cons

The only con I can think of would be not being able to categorise my clients. But knowing these guys and the rate of which they produce updates and new features, this will be available by the time i've written this!

Review Source: Capterra
 

Andy from 40 Up Fitness
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Stopped using it with most clients as nutrition function doesn't work for clients

Ease-of-use

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None

Pros

Simple to add clients and update measurements. Videos helpful for clients to see exercises with teaching points

Cons

Help for issues with clients difficult to come by so most clients stopped using it. Tried on more than 1 occasion to get help but didn't get sorted to my satisfaction. Out of 15 clients only 1 still uses the software

Review Source: Capterra
 

Jim from JimFit Transformations LLC.
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Great experience with Mypthub. This software made it possible for me to become the business owner I

Ease-of-use

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I received the ability to run and manage my own business

Pros

Easy to use and manage multiple clients.
Customer service is top notch.
Easy to use for clients.
Updates are being done to improve based on feedback from users.

Cons

Over all I am very pleased with my experience in using mypthub to manage my business. Whenever there is any cons I can think of I just reach out to customer service and they take care of everything for me. Helps me concentrate on my business and less about the software itself.

Review Source: Capterra