My PT Hub Software


 

My PT Hub is a cloud-based training solution that helps personal trainers, fitness professionals and nutritionists connect with their clients in real time. The tool can be accessed on any device by using the mobile app available for Android and iOS. Trainers can create customized fitness programs by using built-in templates to create training, nutrition goals and workout plans for each client.

My PT Hub allows fitness centers to add multiple trainers and enables them to create an online schedule. Clients can access their schedule and make changes to their appointment status. The solution also allows users to customize the app to include the fitness center's logo, theme and colors. Trainers can track the activities of clients and share results as well as feedback with them in real time.

Additional features of My PT Hub include barcode scanning, recurring bookings, push notifications, client notes, custom forms, progress photos, video tutorials, activity feed and more.

 

My PT Hub - User login page
 
  • My PT Hub - User login page
    User login page
  • My PT Hub - Online booking
    Online booking
  • My PT Hub - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

357 Reviews of My PT Hub

 

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Software Advice Reviews (2)
More Reviews (355)

Showing 1-2 of 2

Mike from THA Fitness
Specialty: Personal Trainers
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Stay far away from it!

Pros

The pricing seems to be one of the only pros that I’ve experienced. I would not recommend this to anyone.

Cons

The software is cumbersome to navigate through. The video tutorials are ok but do not fill need and the customer support is something to be desired.

Review Source
 
 

Kevin from MaxFit180
Specialty: Group Fitness Classes
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Horrible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Don’t waste your time or money. What’s worse is they don’t do refunds.

Pros

It looks cool on the outside and what they claim you can do but doesn’t work as they claim. You think you are finding a solution but it’s not.

Cons

Takes too long for anything to get done, the “custom” app is never ready. The whole system is not user friendly and the features don’t work like they say.

Review Source
 
 
 
Showing 1-20 of 355

Michael from Fragoulis Fitness

April 2018

April 2018

Love the software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Easy, compatible, and everything you need to run your own personal business. Not to mention, cant beat the price.

Cons

Website sometimes has trouble scrolling up and down. However, it may be due just because I was still on the free version.

Review Source: Capterra
 

Rokeya from Management Consulting
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Impressive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I was looking for a software to add value to my client's experience and I feel this software nails it. The software has so many features. I look forward to learning it further to improve usage and experience

Pros

I like that the software offers many features. The custimizations for branding looks very clean and inviting.

Cons

What I least is the lack of ability to easily customize the nutrition according to food allergies.
I also feel more training to learn the software should be offered

Review Source: Capterra
 

Andrew from Rock Solid Performance

April 2018

April 2018

I really could not ask for a more perfect software for a new business on a tight budget.

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Functionality

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Customer Support

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Pros

This is perfect for any cost, but it just so happens to probably be the cheapest option available. I have spent the last month researching different gym/trainer softwares and this blows the rest out of the water in terms of pricing.

Cons

It is kind of generic and does require the admin to set everything up. There are little to no preset functions/workouts/diets etc installed into the software.

Review Source: Capterra
 

Blair from Fit n Fast
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Simply fantastic! I upgraded to the PREMIUM service on my third day of the free trial. Great service

Ease-of-use

Functionality

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Simplicity and efficiency! I have always had such a messy way of handling admin but my PT hub has changed the way I run my business in an extremely positive way

Pros

So simple to use when admin is typically the worst part of a PT's day. The amount of content available in terms of exercise programs and workouts is fantastic

Cons

I have only recently joined my PT hub but can honestly say I have not found anything to complain about with the service. My PT hub has streamlined my business and created more time for me to focus on my clients workouts

Review Source: Capterra
 


April 2018

April 2018

Much better than what I was using before.

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Functionality

Product Quality

Customer Support

Value for Money

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I see it being my main platform to make a business.

Pros

Before using this, I was using Trainerize. While that platform is pretty good, it leaves a lot to be desired. Mostly in the billing area, as in you can't. You're expected to jump through hoops by use of another company. MyPtHub, beats it in almost every aspect.

Cons

It's only negative is in the app. It doesn't have a good clock for circuits for instance. That's one thing Trainerize does beat it at.

Review Source: Capterra
 

Mel from Melinda Rocha ACSM CPT

April 2018

April 2018

For the 30 day free trial, my clients have given me positive feedback on the use of the app.

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Functionality

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Pros

I like how I can manage all my training clients in one place. The clients have been very happy so far with its ease of use and in receiving their exercise plans and nutrition goals.

Cons

I would like to see a more visually attractive platform for the clients . Most of them have grown accustomed to using Bodyspace which is a very thorough platform for tracking personal workouts.

Review Source: Capterra
 

Kyron from Trained by Kyron

April 2018

April 2018

Simple and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Very user friendly and the start up tips were very useful! Taking payments was a great part of the app.

Cons

Can't link it to MyFitnessPal. I and my clients are very familiar with using MyFitnessPal so that would have been useful.

Review Source: Capterra
 

Rheta from PR
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

This software has been very simple and convenient for organizing all my needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Ease of sharing info with clients. I have an account as a client and as a trainer so I have seen the exchange from both sides.

Cons

Not being able to copy meals or training programs. But setting up a template worked just fine for my purposes.

Review Source: Capterra
 

Andrea from Andrea Wiggins Strong

April 2018

April 2018

Very robust, tons of great tools and amazing product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

I really enjoy the look of the software and the options that it offers both to the trainer and client.

Cons

There were a couple of things that weren't very intuitive but customer service was great in helping me figure it out!

Review Source: Capterra
 

Dean from Fitness In The Buff
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

I've only reviewed the program for a few days. It takes a while to set up, but I like it so far.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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This software helped me consolidate 2 programs into one. Once it can handle class management, it will replace a 3rd program. It is a HUGE $$$ over the programs it replaced. It will save me several hundred dollars a year.

Pros

Professional-looking, detail-oriented, brandable. I haven't had much time with the program yet, but I am impressed with how detail-oriented it is and pretty comprehensive. The only thing missing is the ability to manage classes.

Cons

It's currently missing a class management function. It is purely personal training oriented, and I am, both, a personal trainer and group fitness instructor. Once a class management feature is implemented, I will be able to run my business on this program, alone.

Review Source: Capterra
 


April 2018

April 2018

Great and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
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Value for Money
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Pros

Keeps all clients in one place which saves me lots of time with follow up and group messages. Would recommend to others.

Cons

Would like more ready made Exercise & Nutrition plans, to save more time and to simple give extra value to clients.

Review Source: Capterra

  Response: My PT Hub, Fitii Ltd

Date: April 2018

April 2018

 

Hey,

Thanks for writing a review!

Under both the 'Workouts' and 'Nutrition' tab, you will be able to see the section 'Find A Plan'. These are plans that we have created which you can use and edit :)

 

Sadie from SW Training

April 2018

April 2018

So helpful, and timesaving!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

It allows me to keep track of all my clients on one place, and allows me to see which part of the workouts they are completing.

Cons

Workouts/schedules don't save automatically, meaning I've had to re-do workouts on lots of occasions.

Review Source: Capterra
 

Aundray from Coachdray Performance

April 2018

April 2018

Great app for a new trainer getting started

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

The premade custom workouts and nutrition plans are great for a new trainer or senior trainer on the go.

Cons

Needs ability to group chat, and social support and interaction between members. Member to Member engagement would take this app to the next level.

Review Source: Capterra
 

Tony from Toning Tony Fitness
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Very good software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
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Pros

click ready easy to use, very simple to see and use software, like all the diverse programs for everyone of all ages

Cons

could be a little faster to be able to click on the different items, get notifications when someone has actually completed the forms

Review Source: Capterra
 

Terrence from Gladi8or PT

April 2018

April 2018

Overall I like the app. It makes it easy to assign work out plans.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Its easy to assign workouts. I like the option to choose from pre-planned workout routines that are categorized by gender and fitness level. I like the customization.

Cons

There are certain things that I find difficult to find. I have to click around alot. Maybe the site navigation could be made easier. I dont like the MY HUB look. Its so plain. Also there is a lag between posting progress pics and updating the site. It takes a while for the updates to appear. Also I would like to receive confirmation when my client receives the notification that the app is being set up for them.

Review Source: Capterra
 

Tah from TahKole

April 2018

April 2018

This Platform ROCKS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

Customizable EVERYTHING. Add your own vids!! YES! Looks super pro on both sides. The nutrition plans and workout templates are beyond awesome. The macro calculators are superb! The developers have gone to great lengths to make this APP easy to sink into. The price is a no-brainer. No other platform is giving you the amount MY PT Hub is offering for the price. Not even the ones charging tons more. Scheduler... Awesome... Calendar... Awesome... Business Builder... AWESOME... Package Builder... BRILLIANT! Custom APP for your company... Seriously AWESOME!!

Cons

Some foods from the database are a bit kitschy and the sodium count can get a bit high when adding things like chicken breast and such. Not a Huge deal, t just doesn't really look cool when you send someone a plan and the sodium is at 3500 and 4000 with a calorie count of 2600... You can add your own foods but it can bie a bit of a pain to add all the macros for each food when they have a pretty extensive database. Uploading client videos within the app can be time-consuming for the clients. Also, hyperlinks don't work on mobile devices in the instant messenger. Should be an easy fix for the developers

Review Source: Capterra
 


April 2018

April 2018

Amazing. Just wish you had some predone packages vs having to reinvent the wheel.

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Functionality

Product Quality

Customer Support

Value for Money

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Clients

Pros

Cost. This is a great product. I love how easy it is to use and the value for the money. As a small business I couldn't normally afford this but here I am and i am totally happy.

Cons

Data entry. I wish the program would offer a few package examples. It was daunting to figure out where to start.

Review Source: Capterra
 

warpar from mana physiques australia
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Reliable tool for my businesses has saved me a lot of admin time

Ease-of-use

Functionality

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saved time on administrations

Pros

the variety of functions that it has available are really handy for my clients especially when they travel away on holidays that they can log into the portal and find their workouts and nutrition plans.

Cons

it doesn't have vegan vegetarian or diabetic nutrition plan and that's about it.

Review Source: Capterra
 

Kat from Katalyst Fitness

April 2018

April 2018

Easy and effective way to keep clients workouts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Wide range of exercises and opportunity to add your own in. Easy for Client to see exercises with explanation and video.

Cons

Sometimes the app can be slow or close out of what you are doing. Once you get the hang of the software and are patient it works better.

Review Source: Capterra
 

Woodi from Green Freedom LLC

April 2018

April 2018

Trainers Best Friend!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Pros

The nutrition date base is huge which makes it easy for my client to input what they are actually eatting. The workout customization is great too!

Cons

From a users perspective it is annoying that one must always remember to hit the save check point in the top right corner or the nutrition it not logged.

Review Source: Capterra