--- title: "My PT Hub Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of My PT Hub. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if My PT Hub is a good fit for you!" source_url: "https://www.softwareadvice.com/personal-trainer/my-pt-hub-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Club Management Software](https://www.softwareadvice.com/club-management/) / [My PT Hub](https://www.softwareadvice.com/coaching/my-pt-hub-profile/) / My PT Hub Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/coaching/my-pt-hub-profile/) Reviews [Alternatives](https://www.softwareadvice.com/coaching/my-pt-hub-profile/alternatives/) # My PT Hub User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 3,206 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 2,167 reviews (68%) - 4 stars: 870 reviews (27%) - 3 stars: 113 reviews (4%) - 2 stars: 12 reviews (0%) - 1 star: 44 reviews (1%) ### Most mentioned pros - It keeps my client programs, progress tracking, and communications centralized, which saves time and enhances professionalism. While a few areas could be smoother, it’s an invaluable tool for managing my PT business efficiently. - It functions as a world-class, seamless operations engine that allows a premium gym to deliver elite accountability and custom coaching at scale. - I can create customized workout programs, communicate with clients, track their progress, manage nutrition, and organize my coaching business from a single platform. ### Most mentioned cons - The chat function is very glitchy and voice messages regularly don't send after recorded or show up as 0 secs, and it's very irritating. - not really easy to manage client packages on it when you get payments outside of it, exercise selection not calisthenics friendly, in the app there's not all the features - Finally, I wasn't aware that setting up recurring payments carried an additional 0.7% stripe fee, (in addition to the transaction fee), so I set up all my packages as recurring and then regretted it! ## My PT Hub customer reviews Showing reviews 1-25 of 3,206 (page 1). ### MyPTHub Review - JP-PT - Overall rating: 5/5 - Reviewer: Jose P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall a solid positive. Given the other options it gives the most flexibility for the cost, without losing core functions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros More features than other PT platforms like Trainerize. Better branding, better comms. MUCH better form creation and onboarding, in fact this is the minimum I will expect from other platforms. #### Cons Workout creation options are a bit weird (it's missing circuits, tabata etc). It's not a showstopper but it does mean I have to get creative. #### Reasons for switching to My PT Hub Trainerize was a good starter but it just didn't have basic features that a program should have without having to pay as addons. #### Vendor response That's great to hear, Jose! We have some amazing new features coming throughout the year. Creating circuits can be done by group the exercises together and from the client perspective, will take them to the next exercise after each set. If you would like any help with this at all, please do reach out to our amazing support team. Replied January 2026 --- ### Reason’s Why My PThub is #1 Training App - Overall rating: 5/5 - Reviewer: Daniel Y. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it’s been a very pleasant experience it’s actually my least stressful app I use for my business and the cost is very sufficient for what you get. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software I’ve been using since 2017 so 8 yrs I’ve been a subscription holder I’ve even tried other softwares during the time and nothing compares to what you get for your money, functionality and overall features. I thought the grass could be greener on the other side but the overall offers and features in my pt hub do not compare. I’ve always got the highest level of assist as well when I’ve experienced any issues or problems, it was handled right away. #### Cons Some of the bug issues and saving information. Also the in-app usage of course you have completely different options when using online sometimes it freezes. I do hope for more potential automation options. #### Reasons for choosing My PT Hub I liked the fictionality and overall features much better for my business model and coaching style #### Vendor response That's great to hear, Daniel! We have so much more coming over the next few months which we are very excited to share with you all. If you are ever having any issues, please do reach out to our support team as we would be more than happy to help. Replied December 2025 --- ### Love this app! - Overall rating: 5/5 - Reviewer: Adrian G. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I love it! I love how I have an app personalized to my business and was easy to set up! I don’t know if I would’ve found something as good anywhere else #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love all the amenities that it has to offer not just for the trainers but clients as well! It’s super efficient and easy to keep track of everything! #### Cons I think personally the only complaint I have with the app is that when they do maintenance I don’t get a notice of that so my app may act up some times. #### Vendor response Thank you for your review, Adrian! Great to hear that you love it! There shouldn't ever really be any issue when we do updates to both the app and web application, if you are ever experiencing any problems at all please do reach out to our team. Replied September 2025 --- ### The Ultimate All-in-One Engine for Scaling a Premium Fitness Brand - Overall rating: 5/5 - Reviewer: oli j. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My experience has been outstanding. It functions as a world-class, seamless operations engine that allows a premium gym to deliver elite accountability and custom coaching at scale. It completely automates the administrative side of the business, leaving coaches free to focus 100% on what matters: delivering an exceptional client experience and driving elite physical transformations on the gym floor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Uncapped Client Scaling: The unlimited client model means you can grow your membership aggressively without your software overhead increasing. Flawless All-in-One Ecosystem: Natively combining elite workout logging, custom nutrition targets, client messaging, and automated billing inside one app eliminates the need for multiple expensive subscriptions. Premium Custom Branding: The ability to fully skin the mobile app with your own custom logo and brand colors instantly elevates your company's professional image. #### Cons Rich Feature Learning Curve: Because the software is so incredibly powerful and packed with features, it takes a bit of focused time upfront to master and fully optimize the backend to your specific workflow. #### Reasons for choosing My PT Hub Better value for money with more features #### Vendor response Appreciate you taking the time for the in-depth review, Oli! We are always here to help you with the software via email, live chat or even booking in a call. We have lots more features coming soon which we cannot wait to share with you, so keep your eyes peeled... Replied June 2026 --- ### My first month - Overall rating: 5/5 - Reviewer: Mavintha P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It is relatively straightforward. It gives me everything I need to coach my clients and also create a strong community within the app itself. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It gives me the ability to adjust single item foods when it comes to nutrition. In the app I was using previously. I was only allowed to create meal recipes and assign to my clients which made it difficult cause most clients didn't have the ability to have those exact kinda meals. I also like that I don't have to pay the full amount for my yearly subscription in one go and can be billed on a monthly basis for it. #### Cons Currently with the MyfitnessPal integration. I cannot see exactly what my client has eaten unless they share their MFP diary with me which is an additional step. If this can be fixed, I believe this has the ability to be one of the best coaching apps on the market. #### Reasons for switching to My PT Hub Their nutrition coaching isn't feasible for all level of clientele. #### Vendor response That's great to hear, Mavintha! Thank you for your review. If there is ever anything we can do to help you and your business, please do reach out to our amazing support team. Replied June 2026 --- ### Good but can be better - Overall rating: 4/5 - Reviewer: Shane D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Its been good so far but some things to improve in the future. The adding a complete new workout template just to add some sets onto a clients workout is the most annouing thing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Everything is included in the price, came over from trainerize and they charge nutrition and stripe integration as add ons. #### Cons How setting up workouts work. Again coming from trainerize i can go onto individual profiles for clients and add their program and design workouts just for them and edit the workout week to week not have to create a completely new workout and just add a set to each exercise for example. It seems my pt hub is more of a playform for people to just give most people the exact same workouts. #### Reasons for switching to My PT Hub The price difference for the products for each. #### Vendor response Thank you for your review, Shane and great to hear you have made the switch over! When you assign a workout to a client, you can then edit that workout in the clients profile and it will then save just for them. This means that you don't have to keep making new workouts and always have orginal templates which can then be edited for indvidual needs. If we can ever do anything to help, please do reach our to our amazing support team. Replied April 2026 --- ### My PT Hub for Physical Therapist - Overall rating: 5/5 - Reviewer: Jennifer D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent experience thus far. I love the ability to set up automatic check ins for my clients. I plan to use with all my clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the interface for both the trainer and the client. Everything is nice and organized. I love making the templates for check in and sending them out automatically. #### Cons There really is not anything negative I could say about my PT Hub, I love how easy it is to use. I guess sometimes I forget to assign the workout to the client I wish it automatically connecte. #### Reasons for switching to My PT Hub needed a hipaa complaint platform for my patients #### Vendor response Thank you for your review, Jennifer! Great to hear that you love the interface, how easy it is to use and our check-in feature. If there is every anything we can do to help, please do reach out to our amazing support team. Replied March 2026 --- ### Overall very pleased 😊 - Overall rating: 4/5 - Reviewer: Mari H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall very pleased with everything. I think it’s easy for both me and my clients to use and it’s easy to make changes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really like the overall app. The customer support is great! I like that you can make your own workouts and exercises individually to the client. #### Cons I have a few clients who aren’t as used to English and therefore I would request more languages for these clients - ex Norwegian 😊 #### Reasons for choosing My PT Hub Easier to use for both me and my clients #### Reasons for switching to My PT Hub Needed a new plattform for my clients as it was a bit difficult with the previous #### Vendor response That's hear to hear, Mari. Our support team will always be here to help whenever you or your clients need it. We would love to introduce more languages, so as and when we do, we will be sure to communicate this to all. Replied March 2026 --- ### Great app. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I'm satisfied with the overall experience. There is everything features needed, a good platform if you want to scale your business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros There is pretty much all the features that I need as a coaching platform. There is no clients limits. #### Cons We can't create training program, meal plans, and add our videos in the app. The platform could be more coach and user friendly too. The platform is expensive. #### Reasons for switching to My PT Hub I wanted a platform with a better community platform. #### Vendor response That's great to hear, glad it has everything you need! We have even more features coming soon, so keep your eyed peeled.. Replied March 2026 --- ### Very pleased...New user - still getting my feet wet. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I am incredibly pleased with the product and its pricing. I am excited to hear what my clients say, as it is for them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros My PT Hub is easy to navigate and configure. The setup time was very short. The tutorials are easy to follow. #### Cons Interconnected features - packages, programs, workouts, etc - client groups. Lots of flexibility, but leads to some duplication, etc. #### Reasons for choosing My PT Hub It ended up with the best reviews, used by lots of folks and the price point. #### Vendor response That so great to hear, really apprcuate you taking the time to leave a review. If anything we can ever do to help, please do reach out to our amazing support team. Replied January 2026 --- ### Best Priced Platform! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered I love the user experience I am able to customize and create. The Security is also well established for Payment Processing . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Love the pricing the most. Lots of Value for Money. And I have not experienced any Bugs and Issues unlike the last few platforms I used. #### Cons Navigating the back-office for setup is a bit more tedious than other platforms i have used. But they have Customer Support #### Reasons for choosing My PT Hub Pricing, app offerings, automation and support. #### Reasons for switching to My PT Hub Cost to value was not efficient. Lots of my clients had user experience complaints and there was less automation and scaling capabilities. #### Vendor response Thank you so much for your review, it's greatly appreciated! We will always be here to help you and your business. Replied August 2025 --- ### SNDX review - Overall rating: 4/5 - Reviewer: Sander B. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I enjoy it alot, im still in the early phases off my online coaching and im sure there are tons of features ive yet to learn #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros One payment = unlimited clients. Clean user interface, easy to use for both me and my clients. Overall, ive enjoyed it alot. #### Cons Issues adding my own exercises to the exercise library, I need to download each youtube video to a third party downloader first. My clients cannot seem to figure ut how to save a session mid workout and continue at another time, and they have wish the progress/tracking for exercises came with more detail, for example "you increased your lat pulldown by 27%!" #### Reasons for choosing My PT Hub Unlimited clients, easier to scale compared to other apps #### Vendor response Thank you for taking the time to write a review, Sander! Would be great to get a little more context in regards to the issues you're facing with custom exercuses and leaving a workout mid session. If you pop an email to support@mypthub.net we can help with this. Replied February 2026 --- ### coaching app - Overall rating: 4/5 - Reviewer: april w. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered so far been easy to use- I've tried ever fit and Kahunas. and this seems to be the best out the 3 will slowly be transferring client's to this app #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros -my fitness pal links up -easy to use/ add to programs - easy to compare clients last workouts/ change what needs to be changes - i like the AI features summarises the check ins to make life easier replying back (saved me a good 15 minutes! #### Cons - wish it counted down the rest in the app for clients only just been using it for 1 week so this is from my experience so far #### Reasons for choosing My PT Hub to many restrictions and add ons so cost more for things i may only use once/twice #### Reasons for switching to My PT Hub not connected to my fitness pal and there data base for food is hit and miss #### Vendor response Thank you for your review, April, it's greatly appreciated! Clients do have a timer in their app, but also we will be making some changes to this in the future. We have some very exciting new features coming, which we cannot wait to share with you! Replied December 2025 --- ### Very good app overall, recommended! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered 8/10, honestly it's an amazing app, I've only used this one and trainerize before but for coaches this one is way more user friendly and my clients had no trouble using it! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's really good! It's very easy to use, very user friendly! Value for money is amazing to be honest and the option to have unlimited clients is simply AMAZING! #### Cons Language settings, All of my clients are from Latin america, thankfully all of them speak English but would be nice to have Spanish settings too! Also, there are some exersices that only have an image to show how to do it, and sometimes this image is cropped and you can't see it completely! #### Reasons for choosing My PT Hub Price and ease of use, I tried out the other app but it wwas extremely difficult to use as a trainer #### Vendor response Thank you so much! Really appreciate you taking your time to write a review. It's great to hear you have moved from another provider. We hope in the future we can add more languages. You can also create your own custom exercises which will allow you to add your own photos and videos, you can even use our existing exercises as a template. If we can ever help in any way, please do get in touch with our amazing support team. Replied October 2025 --- ### Give this app a try it is a great for the $$$ - Overall rating: 5/5 - Reviewer: Abbi G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I just started but so far i really like it and my clientgs like it because its super easy to use and easy to follow! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how it includes everything in the price and you dont have to add a bunch of stuff on to get what you need out of it like other apps! #### Cons I feel like it could look a bit more modern and more up to date like some of the other apps out there and there could be female trainer videos #### Reasons for choosing My PT Hub Mainly for what you get for the price and the ease of use #### Vendor response Thank you for your review, Abbi! If there is ever anything we can do to help you, or any changes you would like to see to the platform, please do reach out to our amazing support team via live chat, email or book in a phone call. Replied May 2026 --- ### Great value, easy to use, worth it. - Overall rating: 4/5 - Reviewer: Stephanie H. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered The customer service is impeccable they always get back to you within a very short time frame. I have been using this app a long time now and it’s the only one I’ve stayed with. I have tried others but none worked for me as well as this one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great value for money and clients like the simplicity of the app. The videos are easy to follow and it’s easy to track sets and reps. Even the recorded follow along videos work with no issues. #### Cons The food logging is not as straight forward as clients would like. Clients would also like to see a follow along workout option (example of the exercise on loop) rather than clicking on the small thumbnails to see an example of the exercises. #### Reasons for switching to My PT Hub Other app was too expensive and restrictive. #### Vendor response Thank you for taking the time to write a review, Stephanie and I am so glad to hear our team have been supporting you throughout. They will always be there to help! Would be great to speak a little more about the Nutrition and Workout changes you would like to see. Please pop an email to support@mypthub.net with your ideas and we can get this raised with our product and development team. Replied February 2026 --- ### The Pike Project - Overall rating: 5/5 - Reviewer: Ashleigh S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Amazing! I used it a few years ago, I had stopped training but now that I'm back I knew immediately that this was the app I wanted to continue with! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It's super user friendly. It also allows all options I'm looking for when adding services to my clients! #### Cons Sometimes the food tracking can be a little tricky when creating your own foods. Aside from that, no complaints. #### Vendor response Thank you for you review, Ashleigh! We are making some big improvements to our nutrition area soon, which we cannot wait to share. If anything we can ever do to help, please do reach out to our team via live chat, email or book in a phone call. Replied April 2026 --- ### Great Training APP for independent coaching. - Overall rating: 5/5 - Reviewer: Analilieth j. - Verified reviewer: Yes - Industry: Research - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered 10/10 Ten out of ten experience this app is great. I would recommend it to my colleagues if they want to work on being independent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The organzation tools! The features and bar tab is full of useful features that actually help client in being accountable and set up for success. #### Cons Nothing.I wouldn’t change anything about the app, its perfect to me and im having a great time using it. #### Vendor response That's great to hear, Analilieth! Thank you for taking the time to leave a review. We have more great features coming, which we are very excited to share, so keep your eyes peeled... Replied June 2026 --- ### Dont use any other coaching app - Overall rating: 5/5 - Reviewer: Adrian M. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered As a coach, MY PT HUB is by far the best value for money app on the market. and with updates coming every month I feel that the sky is the limit #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I have been using mypthub for 5 years now and I have used every feature available. The price point and the ability to have unlimited clients is an immediate win for myself. The capacity to do both nutrition and workout plans that have ample resources are second to none. HIGHLY RECOMMENDED #### Cons At the start there were bugs - but with monthly updates. these bugs were sorted out and now we have very minimal if nothing bad to say. I did not like the AI component, which is why I opted out of it. #### Vendor response It's great to see that you have been using My PT Hub for so long for your business. We do have some big new features coming soon which may be a great benefit for you and your clients, which will be shouting about very soon. As always, anything you need help with, please do let us know. Replied January 2026 --- ### Returning Customer - Overall rating: 4/5 - Reviewer: Jennifer A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Good, we were previous customers that have returned after using different software for a year and returned due to the value for money in comparison #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and although there are a few issues, the support team always help quickly. it is good value for money. #### Cons Sometimes very glitchy, although has been better recently and hopefully this has been resolved further #### Vendor response Thank you for your review, Jennifer. And great to hear you've returned! If you ever do see any issues, please do report these to our support team and will get this sorted as quickly as possible. Replied February 2026 --- ### great app, will stay using - Overall rating: 3/5 - Reviewer: duane l. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered not to bad, needs a option on the app to make payments or change payment details, also it would be good to be able to upload videos for custom workouts #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros easy to use, great having good templates to work with also, awesome being able to chat with clients on the app #### Cons the price increase and the fact that i upgraded and paid twice, the communication was not good at all, you said i was only paying the arrears but the invoice quite clearly says its for the upgrade plan at full price, then i had to upgrade again with the 70% off deal, i really hope i dont get charged twice next month #### Vendor response Thanks for your review, Duane! If your subscription payment fails, we give you a month to pay the invoice and keep the subscription active throughout this time. If it then cancels, it will ask you to pay for the month that was missed, before upgrading once again. You can upload videos to workouts through the 'Custom Exercise' area. If you need help with this at all, please do reach out to our support team. Replied December 2025 --- ### Really Good App - Overall rating: 4/5 - Reviewer: Jack W. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Very good overall, probably the best workout and nutrition app out there. Needs to be that progression aspect though, to make it easier for the trainer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy app to use, very simple for logging food and a massive library for creating workouts. For £15 a month, its really good value for money for the app that you get. Quick customer support as well. Set up is very easy with the tutorial videos being especially helpful. #### Cons When you have assign a workout to a program, then do that workout, you will inevitably make changes. However, those changes don't transfer onto the workout for the next week. For example, if I make changes to Push Week 1, when I come to doing Push on Week 2, it gives me the old pre changes version of Push Week 1, so there's no genuine way of tracking each workout onto the next. What should ideally happen is you assign a workout (Push Wk1), make changes if needed when you do it, save that workout, then it automatically carries that changed session onto the next time you do that session (Push Wk2), with all the changes you made during Push Wk1 already there. #### Vendor response Thank you for taking the time to write an in-depth review, Jack. If you have assigned a workout to a client (even in a program), if you go into that clients profile and update that workout, it will save just for that client and will update that workout for future ones on that clients program too! Pop an email to support and we can show you how to do this. Replied October 2025 --- ### Pretty Good PT Software - Overall rating: 4/5 - Reviewer: Diana K. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Positive so far, but I had some glitches with connecting my Stripe account and setting up packages. I like the clean interface and am still getting used to the functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The layout is intuitive and the functions are specific to personal training needs. I like the large database of exercises and programs. #### Cons When my client records a session it does not provide the rest time or have a timer function. The scheduling function is not as optimal as I would expect. #### Vendor response Thank you for your review, Diana, it's much appreciated! If you have any suggestions at all, we would love to hear them. Please email support@mypthub.net and we can get these raised with our product team. We are always changing and adding new features and some more coming soon which we are very excited to share. Replied February 2026 --- ### Great! Client and coach friendly - Overall rating: 5/5 - Reviewer: Damien r. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Amazing! you can swap exercises out when needed if you cannot get to the stated equipment and you have a large variety to choose from. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its easy to use as i have used as a client before. very easy to navigate. out of all the programmes i have used this is by far the easiest to use. #### Cons can keep up to date with coaches by adding food, measurements. You can also keep good track of your previous workouts so you can make sure you get the most out of each session. #### Vendor response Thank you for your review, Damien, it's much appreciated! If we can ever help with anything at all, please do reach out to our servicing team. Replied December 2025 --- ### Review from Tyson - Overall rating: 5/5 - Reviewer: Tyson G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I have enjoyed how easy it is to create programs and assign them to clients. The client check-ins are a huge benefit as well #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very easy to understand. I find it very helpful to have all the options that are available to allow me to give my clients the best training possible #### Cons There are few issues that I have with this app. My only issue would possibly be the cost. It would be nice if there were a third option that allowed for a few more clients #### Vendor response That's great to hear, Tyson! We have some amazing new features coming very soon, which we are very excited to share, keep your eyes peeled... Replied January 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/coaching/my-pt-hub-profile/reviews/?page=2) --- My PT Hub Reviews, Pros and Cons - 2026 Software Advice