Omnify

RATING:

4.4

(91)

About Omnify

Omnify is a FREE cloud-based scheduling and booking solution designed for businesses of all sizes. It offers staff management, billing management, online payment and social customer relationship management (CRM) features. Website management tools allows users to build mobile-responsive websites with online-registration options. The software integrates with PayPal and Stripe, which allows users to make online payments. The customer management module allows users to create customer profiles and track interactions within the profile itself. Users can also segment customers based on labels such as lead, active and inactive. The product also offers marketing management, which allows users to create personalized campaigns using custom text, languages and colors. Omnify off...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Omnify Pricing

Free Plan: $0 per month | 2 Team Members and 100 Clients Growth Plan: $79 per month | 5 Team Members and 1000 Clients Accelerate Plan: $199 per month | Upto 10 Team Members and 5000 Clients Scale Plan: $499 per month | Starts at 10 Team Members and Custom Clients

Starting price: 

$79.00 per month

Free trial: 

Available

Free version: 

Available

Omnify has a FREE Plan

Omnify Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Omnify

1 - 5 of 91 Reviews

User Profile

Kerry

Verified reviewer

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2018

Omnify works great when clients book an appointment for my Life Coaching service.

Omnify has made it a breeze for clients to schedule bookings for my Life Coaching service.

PROS

This software is easy to use and does the job. I'm able to easily indicate my availability and market my Life Coaching service. It's easy to setup discount coupons. I use this feature a lot. The setup wizard makes it easy to get started. And I was please with how easy it was to integrate with Stripe. Despite the Cons listed below, I would recommend this software to those seeking an affordable and easy-to-use booking solution.

CONS

I understand that Omnify is coming out with some updates that address some of my issues with this program. The version that I started with did not make it easy to offer any cost bookings. (My workaround was to create a 100% discount coupon.) Also, I found it difficult to create one-time unavailable time slots.

Beverly

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Outstanding Product and Support

I have have had an outstanding experience thus far with the Omnify. When I first signed up, I had no knowledge of how the reservation system worked. I was so happy that Omnify offered the help session sign-ups and I signed up for several. [SENSITIVE CONTENT HIDDEN] was assigned to my training sessions and he was an outstanding teacher! Because I did not have any experience with the system, [SENSITIVE CONTENT HIDDEN] had to start from the beginning with me. Even after I had read most of the articles on the Omnify site, I still did not understand a lot. [SENSITIVE CONTENT HIDDEN] reviewed virtually all of the features with me. He was patient and explained things in a way that I could understand. After our initial session, I scheduled at least two (maybe even three) additional appointments and [SENSITIVE CONTENT HIDDEN] helped me through. Once again, he was patient, answered all of my questions and explained additional features that would make things easier for me. [SENSITIVE CONTENT HIDDEN] was outstanding and is a great representative for Omnify! I also want to mention [SENSITIVE CONTENT HIDDEN] who was very responsive and helpful with working through the process to import our client data. I initially had problems understanding the process and [SENSITIVE CONTENT HIDDEN] sent very detailed instructions on what was needed and how to capture the data on the spreadsheet. [SENSITIVE CONTENT HIDDEN] also answered a few additional questions and had our data uploaded very quickly once I submitted it which I appreciated since we were close the scheduled pool opening date. Omnify has an excellent customer service team!!

PROS

The Omnify reservation system has excellent functionality and has exceeded our expectations for a pool reservation system. The platform provides excellent features and is very user friendly. I especially like the calendar and check-in feature and how easy it is to see when classes are scheduled and who has checked in during a given swim session. It is also very easy to schedule new sessions and the cloning feature is very helpful.

CONS

I like the software alot. The only thing I would like added is a feature whereby one can send a message to only one person who has registered for a swim session. Now, you can only send to all confirmed attendees or wait listed through the system and not an individual person.

Ambika

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2022

Omnify integration with quickbook

Technical guidance service was excellent. Very patient, clear explanation

PROS

Booking the class, credit management,

CONS

Sales report doesnt come with invoice number which it has already

Jen

Sports, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Sports camp registration

We are able to keep track of registration trends and cities and instructors that have the most, or least, activity.

PROS

We use Omnify to book registrations for our sports camp. It is also a great way to keep track of our attendees who have attended camps and clinics, those that have cancelled and those that are repeat customers.

CONS

We could use more personalized customization for our specific industry.

Reason for choosing Omnify

Ease of implementation

Joey

Sports, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2021

Still a work-in-progress but good support team

PROS

user friendly and easy to navigate have met with some issues in my 2 years of using the software, but am thankful to have [SENSITIVE CONTENT] who helped me out very quickly with urgent tech issues. The help staff varies from each person, I have met not so efficient support members as well, but [SENSITIVE CONTENT] is one of the best I've come across and the reason why I've decided to leave this review! :)

CONS

- class packs cannot be unlinked between specific members - different classes cannot be launched all at the same time (I have to do it one by one) - customers don't have an app on their side; have to keep logging in and on our end we have to explain how to use it to all our new members and supply the booking link