About PT BIZ

PTBIZ is a web-based application which assists fitness professionals with payment processing and session bookings. Its key features include client profiling, attendance tracking, financial reporting and transaction sync. Fitness trainers can use the scheduling tool to manage single and group bookings while tracking attendance for multiple clients. With the payment processing module, users can track cash and card payments, accept one-off or recurring credit card payments and synchronize all transactions via a centralized dashboard. Further, staff members can send customers payment reminders and links to facilitate online transactions. PTBIZ includes a session pack tracking feature and helps users export relevant financial data for tax purposes. It is available ...
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Financial reporting

PT BIZ User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 7 reviews

User Profile

Jamaal

Verified reviewer

Company size: 501-1,000 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2019

Payments made easy!

Managing payments has been very efficient.

Pros

I started using PTBiz for payment processing from my clients and it has been very effective and my clients love it! My favorite feature is that I can track cash payments, as that has always been a struggle for me to keep track of. The recurring payment option is an excellent feature as well!

Cons

There is nothing I dislike about this software.

Chris

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2017

A must have application for any personal trainer. This application is easy to use, saves you time

Made my business more profitable by allowing me to focus on training clients and not spending hours on administration

Pros

-Saves me times on business admin -Syncs your payments and calender -Its trustworthy/reliable -I can see how my business is tracking financially daily within any spreadsheets or having to do any math

Cons

No Cons, looking forward to seeing a client interface and a database for potential clients to be able to reach out to PTBiz users about working with each other

Pip

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2017

Terrific payment system for personal trainers. Fantastic customer service.

Pros

Customer service is fantastic! Best I have experienced in literally years!! They are fast at responding to any queries you have and are always searching for ways (independently and through involving their customers) in how they can continue to grow their product and make it even better for their clients. It has been a HUGE help to me in cutting down amount the amount of time I was spending on sales & admin each week, by taking care of clients payments & invoices. It allows clients can track the sessions they have attended and download invoices for these sessions, as well as keep track of upcoming sessions they have booked in with you - fantastic! The direct debit system makes it easy for both you and your client and you and hopefully contributes to the longevity of your client/trainer relationship. The direct debit system, means you don't have to have that awkward payment conversation and sell a new pack every few weeks, but instead use that energy on focusing on doing your job to the best of your ability and hopefully they'll stay for years to come! Great system!

Cons

It would be fantastic if the system was able to link the payments processed, to the number of sessions the client has attended. So you can keep track of any sessions you owe the client easily. This is possible through pack sales option on the app but not yet with payment plans, HOWEVER, this is something that they are currently working on! Bonus! Honestly great system - definitely recommend!

Stephen

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2017

Reliable and easy to use, right in the palm of my hand!

Pros

I can easily log sessions ahead of time so keeping track of who has or hasn't paid is simple. I also love being able to "set and forget" recurring payments for my clients that find weekly/fortnightly payments easier to manage. When a client had an issue with their card, I was able to chat with the PTBiz team live via messenger almost instantly and also received a further phone call for a more in-depth look into the matter. The team show a high level of care for their app users that I have not seen anywhere else before.

Cons

I would love to see an online booking/confirmation system for the group sessions so I don't have to manually send out reminders.

Tash

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2017

Awesome app and so easy to use

Pros

Recurring payments are simple to setup and make tracking/managing payments super easy. Customer support is amazing.

Cons

No cons so far, all seems to be working. It fits perfectly in my business and the way I like to operate.

Stacey

Company size: 1 employee

Industry: Sports

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2017

So easy to use. Great customer service. Easy to manage business finances as well.

Could take payments easily on the spot or set up payment plans. Can track and manage payments and client info also.

Pros

Just a really pretty app to use. It's made with the trainer in mind. I can take payments so quickly.

Amelia

Industry: Packaging and Containers

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2017

PTBIZ is convenient, relevant and great for new trainers looking to take a weight off their shoulder

Pros

It has everything you need at your fingers tips which I think is great for people fresh into the industry.

Cons

I enjoy logging data into spreadsheets so it's all there in front of me. This is just personal preference, nothing against the product at all.