PTminder is a cloud-based fitness training solution that helps gyms, studios and personal trainers manage day-to-day activities. The tool can be accessed on mobile devices through the mobile app available for iOS and Android phones. PTminder enables training studios to manage administrative tasks and front-desk operations such as client management, reminders and payment processing.

PTminder allows trainers to publish their class schedule online so that clients can view the schedule and book classes themselves. Automatic SMS and email reminders are sent to all clients. Clients' performance, fitness goals and other information can be tracked online by trainers in real time.

PTminder offers calendar scheduling to manage the trainers' schedules. It also collects payments from clients by accepting debit and credit cards. Other features provided include performance reporting, online client store, integration with existing website, client assessments and setup of trainer accounts. PTminder offers payment integration with DebitSuccess, PayPal, Stripe and Ezidebit.



189 Reviews of PTminder

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 189 reviews

December 2018

Omeil from omeil's way / plus life fitness

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

this the easiest fitness software to use

this was the first fitness software I ever used and still,​ one of the best how it functions​ is very straightforward​, you monitor your expense​ and income. it gives a lot more freedom​ to set up your account to fit your business, this has everything you will need for your business whenever I try a fitness software I always come it to ptminder.

Pros

this is so easy to use, You get a free trial where you can add 2 clients, I can take payment, send out invoice and receipts​​ to client, booking and cancel client session, clients area where they can booking to a ​session anytime, view client's assessment, you can easily​ keep track of your clients session and they get a message reminding them only have 1 session to go etc....

Cons

the meal plan builder is poor.
the work planner is average

December 2018

Gail from American Muscle Corps

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Personal Training Management made easy.

Accountability is necessary for any business. Ptminder's solves this with easy to setup customer financial information that keeps records on due dates and other important information keeping your business healthy.

Pros

It is a great software program that manages your schedule and financial books. It's easy to set up and record keeping will make tax season a breeze. The calendar feature allows you to book, charge and even change appointments.

Cons

I wish the workout program was a little easier to set up. It took too much time to locate exercises or video, upload and then add variables.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Not the best but not the worse

Pros

very basic software for training business. Works best if you are doing online training.

Cons

Needs better features for in person training.

November 2018

Shawn from Balance Temple Fitness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

A must have

Pros

Everything you need to run or start a small business is right at your fingertips. Truly professional looking software.

Cons

Haven’t ran into anything that I didn’t like about this software yet

October 2018

Elisa from eStudios

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Makes life easy

Love this program. Would highly recommend it!

Pros

This software really helps to organize the day to day business of the training studio. It has everything from money management to scheduling.

Cons

I don't like that there is no option for a client to sign an actual membership contract. They only have waivers. I also would prefer if emails came from my actual email address instead of the program email address to prevent them going to client spam folders.

October 2018

Tony from YMCA

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

I handle the PT part while PTminder worries about the admin part!

Pros

It's easy to get lost in the fun training part of it.

Cons

The nutrition planner takes a little while to get the hang of.

October 2018

Vinh from Health, Wellness and Fitness

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

PTminder is a good essential

Pros

It does what is advertised and that it certainly does help maintain your business by keeping your schedule together on a weekly basis. Intuitive and clean interface. Makes managing your business finances much easier.

Cons

Not much to dislike other than that it is fairly expensive for what it does.

September 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

September 2018

Not for someone who is detailed...

Pros

I like the idea to provide vast programs for diverse clients but the freedom is limited. I also think that having your clients message you on here or receive updates via the app is pretty cool.

Cons

As i briefly mentioned, this app limits you to how much you may customize each workout. When having to create different workout intensities it can become tedious and takes a ton of time. Especially if you make a mistake.

September 2018

Raymond from Self employed

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

The lifeblood of a personal trainer!

I went from having to use several different apps and tools to keep my personal training business in order. But all that changed when I started using PTMinder. I can't recommend it enough!

Pros

It's an all-in-one stop shop for personal trainers. It's easy to use. Helps me schedule my appointments and keep my finances in check. It's made my life and business so much easier.

Cons

There's not much not to like. A few hiccups here and there. Have to reset the app. But it works fine after. I have heard that they will be incorporating Quickbooks and I'm really looking forward to that.

September 2018

Suanne from Fitness Forever

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Great addition to your business

PT minder is a great way to do business, it provides the tools to ensure your business has a professional outlook to our customers.

Pros

The online support service provided is outstanding. Support has been available 7 days and all staff are willing to help. The software is easy to implement and saves time

Cons

N/A. all issues have an easy workaround

September 2018

Caroline from Wittsfit

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Great PT software system

Pros

Easy to use and update, captures all relevant information.

Cons

Sometimes the accessibility of information could be improved.

August 2018

Bridgete from P1 Training

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

P1 Training

Great for creating classes. Easy to track direct debits. Easy for members. App is everything you need and nothing you don't.

Pros

Simple to easy. Lots of common sense based programming. Customer service is fantastic.

Cons

Some of the pop ups are a touch annoying?

July 2018

Lauren from LozH Fitness Coaching

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

My saviour

Pros

I love that is is so easy to use and I can use it anywhere from my iPad or mobile. This program makes my life so much easier!

Cons

I haven't found anything yet that I dislike about this program. It's super easy to navigate, easy to access while you are on the phone to clients.

Response from PTminder of PTminder

Replied August 2018

Thanks for the review Lauren :)

July 2018

Sam from The Fitness Project Australia

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Best value product I've seen/used with excellent customer service.

Very helpful in running a group fitness or personal training business to keep everything organised.

Pros

Great value product with all the features you need to track and manage clients (group or personal training). Ease of use is very good and the software is very practical. Not overpriced like many other similar software providers. With some help from customer service, I was able to integrate PT Minder for my clients with my existing website. They are fantastic in customer service, very friendly, helpful and reply very quickly. I run boot camps and this software is great for me. Would highly recommend this product.

Cons

The assigned workouts (workout planner) is pretty simple, no pictures apart from a muscle man diagram, can't select multiple specific muscle groups used in custom exercises. The video search just goes to a youtube search and you can't pick a specific video to come up. It does work alright though.

July 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

PTMinder is a great tool for small business owners

Pros

If you starting your own Personal Trainer business, you should check this out, this is a very easy to use system.

Cons

It has a very easy to use website, its rich in features. It also comes with an App that I think needs to be refined a little, but that might be the problem with just how much space is available on a mobile

June 2018

Mike from The h.o.w. Approach Health & Fitness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

June 2018

It started out bumpy. Being they are overseas it was difficult to get support.

Client management and scheduling seem to be the biggest attributes. The ease of scheduling and editing is a plus also, the app comes in handy.

Pros

Great for scheduling, p&l, client management, client reminders and invoicing. It helps keep track of current client as well as leads and previous clients.

Cons

It doesn't link with any other software like quick books. As mentioned earlier the support is hard being the are in a completely different continent.

Response from PTminder of PTminder

Replied June 2018

Hi MIke, Thanks for your review. Quickbooks integration is coming this year, we'll let you know once that's available :) Also for customer support, we do have 24/7 round the clock support, so you can get in touch any time by using the "Chat with us" button on the website.

May 2018

Danny from Battle Ready fitness

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Great, easy and has doubled my income!

Pros

Everything. The diary is so easy, in depth and the programs are easy to create and simple to follow. I like that I can create meal plans and the auto confirmation of session has saved me so much time on a night.

Cons

I would like to see an option to record motivational videos weekly for clients to see when they access their dashboard

May 2018

Marc from Real Training

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Great set up. Very professional and affordable

Runs my business

Pros

Customer support and detailed setup. Very quick to answer any questions, very good features. Covers a lot of details and impressive capabilities

Cons

Sometimes stalls. Experiences troubles loading and then fails. Usually comes good, couldn't figure out sessions so I used classes for everything

May 2018

Jose from MCM

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2018

Great scheduling app that lets you focus on building your client base rather than managing it!

Really helps me manage my day to day activites

Pros

I always used a combination of different Microsoft programs and calendars to organize my clients and schedule. This would involve a lot of time each day and PTminder has taken all the stress away. Now I can keep all my clients and keep track of their progress in one place.

Cons

I like pretty much everything but if there is one thing I dont like it's the percentage that Stripe takes from transactions.

May 2018

Gábor from Functional Addiction Coaching

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Best PT software on the market

Pros

Best PT software on the market! I love it how complex, yet simple to use. You have every function what you need to make your life much easier.

Cons

The least I like about the software? NOTHING! The staff is amazing, always there to help you via chat.