Square Appointments Software


 

Square Appointments is a cloud-based appointment management solution that enables personal trainers and other professionals to manage bookings, appointments, generate leads and accept payments. The solution suits the needs of retailers of all sizes in a variety of service industries.

Square Appointments enables customers to book appointments on the go for single or multiple locations. Moreover, the solution allows customers to make prepayments for scheduled appointments. Users can review their calendars from any mobile device and plan the day accordingly.

The solution sends automated notifications to clients for appointment due dates via email or text message. In addition, trainers can make notes while servicing clients for future reference. Square Appointments enables customers to make credit card payments.

Square Appointments enables marketers to run promotions and loyalty programs for potential and existing clients. The solution integrates with Square Point of Sale, QuickBooks and Xero.

 

Square Appointments - Booking appointments
 
  • Square Appointments - Booking appointments
    Booking appointments
  • Square Appointments - Calendar
    Calendar
  • Square Appointments - Client data
    Client data
  • Square Appointments - Login
    Login
  • Square Appointments - Notifications
    Notifications
Supported Operating System(s):
Web browser (OS agnostic)

46 Reviews of Square Appointments

 

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Software Advice Reviews (2)
More Reviews (44)

Showing 1-2 of 2

Jacob from Blue Daisy
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great scheduling software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Square has come a long way with its scheduling software. Guests constantly compliment our business on its simplicity and ease-of-use.

Cons

My con would be that Square Scheduling is not very feature rich, and does not accommodate the demands of a full-service salon well.

Review Source
 
 

Phillip from Advanced Pros Heating And Cooling LLC
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Square Usage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

You can get it all in the same place payroll, appointments, and collect payments even invoicing. But overall great program

Cons

The only thing is the rates for a credit card pos it's 3.75% without chip reader and 2.75% with chip reader but we all are in it for a paycheck.

Review Source
 
 
 
Showing 1-20 of 44


May 2018

May 2018

Excellent scheduling software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, flexibility and you can pretty much make it work for most any business... almost. No real issues.

Cons

The same caveat with all other softwares is that you can not restrict only certain items to certain times.

Review Source: Capterra
 


May 2018

May 2018

this product was easy to use for appointments and tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Seems very easy for a small business to use and process!

Pros

The data is easily located and put into chart form. When scheduling appointments it is simple to do so and cancel as well.

Cons

There is not much. it would be nice if when scheduling appointments, we were able to see the amount of time that is available instead of only the time allotted for the selected service.

Review Source: Capterra
 

Lauren from Rock and Armor Physical Therapy and Sports Performance

May 2018

May 2018

VERY easy to use and efficient for users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The layout is great. To the point so that users know what is available. Booking is very easy as well.

Cons

I rarely say that there is nothing to change, however I really do enjoy using this application. I hear nothing but good things from my peers as well.

Review Source: Capterra
 

Mallisa from PrescriptFit Medical Nutrition Therapy & Weight Loss Plan
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Makes Scheduling Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've written a review for this software in relation to our nutrition therapy business, but I've also started using this for my own personal nutrition consulting, which is structured very differently. I do freelance consulting and work remotely. The square system allows me to manage my schedule and clients from anywhere- with any device. It couldn't be easier or more helpful.

Cons

NO cons whatsoever. I am a huge fan of all the Square software AND their customer service. If there's ever a feature lacking they're sure to put in requests for you and they always go above and beyond to help.

Review Source: Capterra
 

Ashley from snooty girl hair studio

April 2018

April 2018

When shopping for an appointment system square was unfortunately my least favorite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It works in conjunction with square pos. Mobile app available. The app is cost effective for the features you receive

Cons

It did not give my clients the option to book multiple services at one time which required me to immediately adjust each appointment to ensure my schedule flows. Unfortunately i was unable to stop what im doing all the time, this cause confusion with clients and scheduling.

Review Source: Capterra
 

Paula from Vital

April 2018

April 2018

Nice addition to Square suite of small business management tools.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integrates well with Square payments, portability across devices, easy to use interface, ideal for companies that anticipate growth.

Cons

More expensive than other comparable online schedulers, abundance of features may be excessive for many small business owners.

Review Source: Capterra
 

Rho from The Rhoyal Socialite

April 2018

April 2018

Making appointments simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Square is one of the easiest ways to make appointments and keep appointment straight. My staff Is so much more efficient using square appointments.

Cons

I can't think of anything I do not like about square appointments. It is easy it is simple it is a great way to get your business organized.

Review Source: Capterra
 

Rebecca from The Potts Law Firm
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

I've never been disappointed with a Square product. Square appointments is great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Square Appointments business scheduling system is simple to use. It allows you to schedule client appointments, and determine if you require prepayment for bookings- an important feature.

Cons

The only Con i'd have to say is the pricing on this product. If you're using this software for something that's not necessarily actually making you money, it may be worth just scheduling through outlook or something like that.

Review Source: Capterra
 

Kimberly from Non Profit Organisation
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very Easy to learn and use. Software help is the best at asking questions and getting a quick response.

Cons

Not enough storage space to be overly through. Minimal space to leave a lot of notes or reminders.

Review Source: Capterra
 


March 2018

March 2018

Pretty Basic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I use this feature whenever I schedule a weekend long meeting session. It works out great for my customers to be able to pay me ahead of time and me to be able to track my appointments accordingly.

Cons

Not a lot of customization allowed for each person who needs to be booked but we work around that for now.

Review Source: Capterra
 

SANDRA from Automotive

March 2018

March 2018

Square Appointments works great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about Square Appointments is that it is very user friendly and once you schedule the appointments, the reminder feature is awesome!

Review Source: Capterra
 

Lauren from Rose Drug

March 2018

March 2018

love it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is extremely easy to use and just about anyone of any age can figure it out. Set up was simple too.

Cons

It isnt very custom to each company. Id like to be able to have it customized to our company and you cant do that.

Review Source: Capterra
 


February 2018

February 2018

I love Square Appointments!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

What I like most about this software is that it's super user friendly and easy as pie to setup! I have experience setting this software up for clients as well as using it as a customer myself.

Cons

The one thing I like least about this software is that it's not really customizable. For instance.. square has generic, pre-set templates for their email marketing and I'm really not a fan.

Review Source: Capterra
 


February 2018

February 2018

Great for any appointment based business

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I use this feature whenever I schedule a weekend long meeting session. It works out great for my customers to be able to pay me ahead of time and me to be able to track my appointments accordingly.

Cons

It is a stand alone site and it doens't integrate with my current wix platform. I wish you could embed it inside.

Review Source: Capterra
 

Stephanie from Plus One Health Management

January 2018

January 2018

Basic Booking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about this software is the calendar view when appointments are scheduled. It is very easy to navigate through the mobile site when looking at your schedule. The calendar is sharp and I like how there are different tabs at the top to navigate through clients, the clients who have booked online, as well as the basic overview of booking details. There is a notes section in each clients account so you can put notes about the client or formulas/things to notate on their account.

Cons

What I did not like while testing out this booking software is that it is too basic. The schedule is pretty much all one color and I like to see a breakdown in a detailed report for each client. I want to see a chart with the information of all the clients listed. It gets confusing when you are trying to view all these tools through the Square Appointments app. I also had a few issues with customer service where it took them longer than expected to get back to me.

Review Source: Capterra
 

John from Rhoyal Decadence

January 2018

January 2018

What did we do before Square!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I cannot imagine what we did before Square! Business and scheduling waa gruelling. But thanks to Square appointments, we are now doing twice as much booking and it's great!

Review Source: Capterra
 

Jas from Entourage Salon

November 2017

November 2017

SQUARE APPOINTMENTS IS THE WORST!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

NOTHING is good about this program, at the time we were excited to have square appointments since we had the POS.
But it has crashed, lost valuable information and jeopardized our security by letting unauthorized users log into our business account.

Cons

The system has constantly crashed, for over a month now we have lost client information, appointments and our calendars were wiped out due to an upgrade.
There are only "managers" that only take feed back, refuse to transfer you to an engineer and lose notes on the issues.
They also have breached the security of our stylists and our business by interlinking their appointments application to our Point of sale.
NO ONE should be able to have access to the business account. These stylists are independent contractors!

Review Source: Capterra
 


November 2017

November 2017

My hairstyle uses this for scheduling appointments. I can control reminders & sync to my calendar.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Biggest benefit is that I can have everything in one place with the comfort knowing I haven't mis-interpreted what I have scheduled with my stylist.

Pros

I love that it automatically sends to my calendar with details on the service I requested, the address, and send text reminders that I can control. It's great having the information all in one place without having to worry about miscommunication with my stylist!

Review Source: Capterra
 


November 2017

November 2017

So easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how easy it is to use and how my clients are so happy with the messaging. This has greatly reduced the number of last minute cancellations.

Review Source: Capterra
 

Ashley from The Freeman Company

October 2017

October 2017

Great Product, Needs More Updates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Was able to allow clients to schedule their own time of appointments and to keep track of invoices.

Pros

I loved that I could set up dates/times of availability and allow payments to be made upon scheduling an appointment. Other features I loved were keeping track of your invoices & customers.

Cons

The calendar doesn't sync well with Google Calendars, which is what I & my staff use most. Had to manually change the availability times day by day instead of syncing with my current Google Calendar.

Review Source: Capterra
 
 
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