--- title: "Visibook Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Visibook. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Visibook is a good fit for you!" source_url: "https://www.softwareadvice.com/personal-trainer/visibook-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Visibook](https://www.softwareadvice.com/appointment-scheduling/visibook-profile/) / Visibook Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/appointment-scheduling/visibook-profile/) Reviews [Alternatives](https://www.softwareadvice.com/appointment-scheduling/visibook-profile/alternatives/) # Visibook User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 621 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.7/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 404 reviews (65%) - 4 stars: 180 reviews (29%) - 3 stars: 34 reviews (5%) - 2 stars: 2 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - I adore how it connects to my iCal and gives me a head-of-time reminder of where I need to go. - For those who are busy, a beautiful and simple programme. - Visibook is great appointment scheduling software for small, medium and large businesses. ### Most mentioned cons - Although Visibook was useful for booking clients, I found client organization to be full of glitches. - Poor integration between the office and the app for scheduling appointments. - I now pay 29.99$USD monthly for this service and and quite disappointed in the lack of support. When I first started using it over 2 years ago, the support was great. But they added features, upped the price, and apparently down graded technical support. ## Visibook customer reviews Showing reviews 1-25 of 621 (page 1). ### easy to use, almost eliminates missed appointments. - Overall rating: 4/5 - Reviewer: Paul J. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Almost eliminates missed appointments. Clients will call and cancel if they can't make it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, clients appreciate the confirmations and reminders. #### Cons if editing a client sometimes the program tells me their # is invalid. Usually have to delete client and start over. Also screen will just white out on occasion for no apparent reason and I have to shut off and restart my phone or ipad. --- ### Great product!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helps me not double book clients and reminds me throughout the week. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how it links with my iCal and reminds me where I have to go ahead Of time. Very easy to use. I love the product! #### Cons I would like to invoice from it. And have the option to put the prices on the clients not the items. #### Reasons for choosing Visibook I like the format for Visibook better and user friendliness --- ### Love this software - Overall rating: 5/5 - Reviewer: Whitney B. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Easy to use. Customizable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. Love that it sends reminders. Everything I was looking for at my salon #### Cons I wasn’t aware that you could only book a certain amount of appointments before paying. That was fine but it was a little bit of a hassle when trying to book at that time. --- ### So Convenient - Overall rating: 5/5 - Reviewer: Tecara B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I enjoy the convenience of booking a client in just a few clicks #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The email notifications for bookings and cancellations #### Cons The customer view. I’d like to see the spaces available in the initial view. Similar to calendar owner view #### Reasons for choosing Visibook The layout and user friendliness of Visibook won me over. #### Vendor response Thanks for your feedback! Just fyi, the customer view does show the spaces available after a customer taps on the availability. Replied May 2019 --- ### Visibook - Overall rating: 5/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used to be pretty bad at writing down my appointments in my personal calendar, and I was never organized like the way I am now! I don't have to worry about anyone forgetting and appointment due to the reminders and my productivity has increase greatly due to this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used to have difficulties with communication when it came to my client's knowing my availability because it was always changing due to demand. I was looking for something simple and easy to use. Visibook makes it easy for my client's to know when I have availability. I love the fact that I can put some buffer time between appointments so that I am able to set up for the next client. Customer service is always very friendly and they are able to help me solve any issues I may be having or answer my questions. #### Cons Sometimes the it will work slowly, but it is fixed when I refresh. I sometimes have older clients that have difficulties accessing the site, but I usually sit down with my clients to go over how to properly book appointments. --- ### Visibook is quick,easy and convenient! I started using this for my voice lessons my clients love it! - Overall rating: 5/5 - Reviewer: Joy E. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy set up and scheduling for over 30 clients. No stress by trying to keep track of appointment's! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that my clients can use it with ease. It almost feels like a personal assistant! I love that I can message my clients right from the app and that it sends reminders to my clients so that they don't miss a lesson. I also love that whenever I have a question, I am able to chat with the help desk right away and get the customer service that I need! #### Cons I wish I could send one email or message to all of my clients at at once. I would also like to be able to set auto messages. So that when a new client registers for a class they automatically get a personalized message from me thanking them for signing up and giving them initial instructions as it pertains to their first session. --- ### I never forget to keep appointments. - Overall rating: 5/5 - Reviewer: Oscar T. - Verified reviewer: Yes - Industry: Internet - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Visibook to manage my meetings and activity for the day. Since using Visibook, I have never missed an appointment because I forgot ,nor have I had to arrive late for an appointment because I didn't remember early enough. I love the automated sms and email reminder which I receive from Visibook regarding my daily schedule. I love this feature,so likewise my partners too. #### Cons Great all round schedule management program. I have had no reason to consider halting my usage since I adopted it early 2017. --- ### Just Fantastic - Overall rating: 5/5 - Reviewer: Sheila H. - Verified reviewer: Yes - Industry: Fine Art - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. What a great scheduler, especially with my OCD tendencies. I'm always so organized thanks to this. I manage to keep up with my daily activities. A big up to the creators of this fantastic app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This app is totally fantastic! I especially love the reminders feature. With other apps it can get very annoying, but with this one, I gladly welcome the reminders. keep it up. #### Cons If only it could work offline...It's the only downside. #### Vendor response Thanks for your review! We'll keep thinking about how we get things to work offline. Replied April 2019 --- ### Easy e-scheduling - Overall rating: 5/5 - Reviewer: Lisa M. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered Easy self scheduling for clients #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros An easy software program that interfaces with popular calendar programs such as Google. You can customize with your own branding and customers can schedule online according to your personally defined criteria and times. It also has mobile apps for iOS and Android. #### Cons It can seem a little rigid and maybe a little hard to navigate in the beginning but once you get used to it it's not such a big deal. --- ### Have been using VB for quite some time now. It fits our needs very well. - Overall rating: 4/5 - Reviewer: Jay C. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support has always been top notch. I like the chat option to get ahold of someone right away. #### Cons I wish I could re-arrange the tabs of names at the top of the schedule. Or make someone inactive without completely deleting them. --- ### Satisfied but would like more features - Overall rating: 4/5 - Reviewer: Monique J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would recommend Visibook to others as their prices are reasonable, I have reached out to them once before about something and they responded very quickly and overall I haven’t had many glitches with the service. There have been a couple clients that told me they couldn’t book, but I believe that was around the time I needed to update my payment info. My clients have told me it’s very easy for them to book an appointment! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like: -that it’s quite simple to change the times I’m available -the new feature of being able to add in personal events and have it sync up with my google calendar -that I got to use the services for free in the beginning when I started out as a new business. Thank you. This was the biggest selling feature to me in the beginning. #### Cons I wish Visibook had these features: -when someone books an appointment that we can choose a buffer time to come after the appointment (for us to clean up etc). That way I don’t get ppl booking appointments back to back. -the ability to put the services in order of how we want them to be viewed by the customer instead of in alphabetical/numerical order -to be able to write a bit longer of a text to a client -to be able to store both client’s Email and phone number on their profile but have the ability to select *just one* of those for appointment reminders. Instead of both. -would love if it could sync up with Quickbooks, so there’s less time of me typing in the same client info -I wish it was easier for me to see how to contact Visibook #### Vendor response Thanks for your feedback! Fyi, you can apply a buffer time to your services. Just go to 'Services' and edit them to add a buffer time after each of them. Replied May 2019 --- ### great for booking app - Overall rating: 5/5 - Reviewer: Elizabeth S. - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros omg i cant live without this, i used it daily, for my customer to book an app or for me to book an app with them. love it how it remind me that i have an app coming up, and it also remind my customer as well. easy to used, love how it have a pay options as well, but it does take a fee, which is understandable. love how it has an url so that you can send to customers and let them know what you have open. #### Cons at time theres a lag, error issue, and for some reason it when you add new customers, it add them twice. also, the limit of how many app you can make, theres time where you will go over 50 and theres time where you under the amount for free use, but when you pay like me, they charged you even if you dont go over 50 app, which i believe that they should change it. at times, business is slow and at times its not. which i dont think i should be paying monthly if im not getting enough customers, it really hurt small business like mine #### Vendor response Hi Elizabeth, Thanks for your feedback. We're happy to hear that the app has been so helpful for you. We would love to learn more about the times when you've seen the app add multiple customers accidentally. We've taken some extra steps to prevent that from happening, so I'd like to learn more about how you're seeing that. Can you please email us at hello@visibook.com? Thanks! Replied October 2018 --- ### Simple for People to Use - Overall rating: 4/5 - Reviewer: Sarah P. - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered I needed a very simple appointment scheduling program that people could use to request an appointment for services. Visibooks has filled that purpose. People that have been directed to the site have stated that it was very easy to make an appointment without having to wait or travelling to see if I'm available or not. I have been able to manage my time more efficiently since I have been using Visibooks. The email and text message notification is a real big win in my book. It also sends the person a confirmation message of the appointment. Whenever someone books an appointment, the program can send both and email and text message notification to you. It also sends you a summary of your appointments for the next day so that you can plan accordingly. Visibooks is a wonderful program. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most about the program is that it is very simple for people to schedule an appointment. Everyone that I have spoken to about the program, says that is was very easy and it did not request a lot of information or request a signup to book an appointment. A big win! Also, I love the fact that it sends you an email or text notification when someone books an appointment an a confirmation message to the person that I have customized to include where I'm located and what to bring! They also have a great tech support staff that is very responsive. #### Cons For me the program was not very intuitive. It was a little cumbersome to setup the available appointments. There were no online help feature. If you have questions you have to go through tech support via chat message. This is not that big of a deal, because so far their tech support has been great and very responsive! Within a few minutes they helped me rework my appointment schedule so that I could take off blocks of appointments with a few simple clicks instead of each appointment on a given day. I would of had to delete 15 daily appointments in a day for a 2 week period. Whew! --- ### Perfect Client Scheduling Software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Environmental Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it for appointment fixing and client scheduling #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is an efficient client scheduling software. You no longer need to worry about the headache of scheduling clients and fixing appointments with customers. Visibooks does that at very little cost #### Cons It is hard to fault. There are rooms for improvement, of course. They can still improve on the user dashboard and a few other finetuning. Overall, I think they are cool #### Vendor response Thank you for your feedback and review Replied March 2019 --- ### Appointment booking made easy! - Overall rating: 5/5 - Reviewer: Alex N. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Visibook definitely makes managing all my appointments extremely easy. I’ve never had any issue with Visibook and if I’ve ever had a question, customer service responds in no time answering anything and everything. Don’t hesitate to give it a try! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software allows my clients to easily book appointments from the convenience of my personal link. It allows me to manage my work schedule, contact any clients within the software and ease the amount of back and forth conversations I have with clients related to haircut appointments. With that being said it’s cheaper than other appointment bookers and of course sends the clients notifications of their appointment, which gives them no excuse to forget about it. #### Cons For some clients it might seem confusing to initially make an appointment, but I’ve only had one or two clients have this problem since I switched to this software (I’ve been using the software for over a year now). #### Vendor response Thank you for your review! Replied May 2019 --- ### A mobile-friendly appointment schedule. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Visibook is very easy to setup up and use. I like the integration with Google calendar, which make my work a lot easier. Visibook is built for especially some businesses but it can be used with any business appointments. I am using to take appointments for my photography business. Integration with my website is very easy. But customisation with my website colour and theme is difficult. I have to take help from my designer to customise it and integrate with my website. Sending and reminding the client about our meeting is automated. A gentle reminder helps to prepare for the meetings. Mobile friendly UI is comfortable to use, as most of my clients are using a mobile phone to schedule an appointment. #### Cons This software is specialised for certain types of business and cannot serve all the services equally. I just use to take an appointment and for this case is perfect but POS and other switches don't work for my case. I think a blank template with user input is more effective. --- ### Simple and effective appointment scheduling app with payment gateway. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is another simple but powerful scheduling app which uses google calendar. Using google account for registration give me the ability to use it with all my android devices without typing the username and password. The click to add scheduling availability is interesting which takes me 5min to set up. If processed with a wizard it will be better. The payment set up is just a click away, it sends an email with instruction how you can set wepay for your account, and that's it. I like the chat features which is inbuilt. People now chat with me and confirm their appointment more easily. #### Cons I would like to see and wizard-based first-time setup with weekly working hour instead of manually settings everything. For free plan it gives 25 appointment which is a lot for a pro but for me, I accept 3-5 daily appointment for a free teaching session. #### Vendor response Thank you for feedback and review! Replied April 2019 --- ### Upward Bound - Overall rating: 4/5 - Reviewer: Janine R. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really appreciate this product and the customer service we have received. Our students also appreciate it, which is a big win. Thank you! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked that our students could get a text reminder, the day before their tutoring appointment, that they need to be at tutoring. I also appreciated that students were able to contact me via messages through Visibook if they had questions or concerns. #### Cons I really wish that there was a way for one "Provider" to be able to offer more than one service at a time. I had to change how I booked appointments with students because our tutors (the providers) often teach multiple subjects. I couldn't just click that one student would be with Tutor A for Science and the next student would be with Tutor A at the same time for math. I know that this probably isn't something that comes up often, but not having to text my students individually regarding what subject they should prepare for would have come in handy. It's also weird to me that my student can send me messages that show up in text, but I have to log onto Visibook to reply to them, instead of being able to reply right away, via text, back to them. I'm sure it works that way for a reason -- it's just a little inconvenient. #### Vendor response Thanks for your review! Replied May 2019 --- ### Made my job easier - Overall rating: 5/5 - Reviewer: Rana N. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My bookings are all organized clear and have helped my mind to stay at peace #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I used to have an agenda where i would write my employees and my appointments on, it was A MESS i would use Visibook for my laser hair removal appointments and i decided that it was time to say goodbye to that agenda and hello Visibook! It was the best choice i have ever made. The comfirmation text my clients recieve is very helpful, whenever they want to cancel or reschedule an appointment they just message me on the app instead of calling me at work. Overall a lifesaver! #### Cons Once or twice the app lagged and also the fact that you have to have internet at all times to use is a bit of a bummer #### Vendor response Thanks for your feedback! Replied May 2019 --- ### Visibook and Trampolines - Overall rating: 4/5 - Reviewer: DeeDee L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Visibook is easy to link to social Media and easy to understand for all my customers. It’s important to have appts made for my limited class Size. I especially like the convenient copy link feature and the way the clients can note or message me when making an appointment. Excellent communication ensues! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The value and ease of use was paramount. #### Cons Multiple customer profiles are a little frustrating. Customers forget their profile log in information and sign in different ways by link or Facebook for example and result in multiple names listed for the same customer. --- ### Visibook made easy for my clients to sign up for the classes, so it helped our bottom lines. - Overall rating: 4/5 - Reviewer: Chris K. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We could easily predict the size of the class and be able to communicate easily with the clients and teachers who teach the class. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We have looked many appointment booking apps in the past. Some might have a lot more bells and whistles, but it was complicated and expensive. Then, I found Visibook through Capterra and it was a great fit for us. It's fairly easy to use for us and our clients using Google credentials. It has a great pricing for startups, but provide flexibility to use multiple accounts for several locations. They have provided a professional and timely customer support for any questions you have. #### Cons I have voiced this numerous times, so hopefully they will hear me again. 1. we can't stop clients signing up last minute. It has cancellation limit (we set it as 24 hours), but we can't not for signing-up which brings a lot of trouble. 2. One profile can't have several members under one profile. We have a class that multiple siblings can sign up together, which means if parents have 2-3 kids, they have to manage 2-3 profiles. 3. I can't convert the data to .csv file. I think that could be done fairly easily, but they have no desire to do that. --- ### Great software for our growing pet grooming shop - Overall rating: 5/5 - Reviewer: Gretchen R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ability to communicate to my groomers and customers via the app is fantastic! Our client list is growing and our appointments are filling up fast thanks to the easy integration with our website. We haven't had a need to use the payment function via Visibook, but I can see how this would be a great benefit for some folks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The software is very easy to use and intuitive for me. My groomers are able to see when appointments are scheduled whether they are here or not. The ability to add different services and providers is great, along with the ability to text client's when their pup is ready to be picked up. #### Cons There is honestly nothing I like least about this software at all. #### Reasons for choosing Visibook This software made sense to me. It had the right amount of functional features for us and the price was fantastic! #### Vendor response Thanks your great review! Replied May 2019 --- ### Great software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros The most i like about this software is the ability to have clients schedule their own time and the option for online processing #### Cons The least i like about this software is the numerous amount of notifications. it gets overwhelming #### Vendor response Thank you for your review and feedback. Just fyi, you can adjust your notifications to customize it to your preferences. You can find this under your "Profile Settings." Replied February 2019 --- ### An Easy Solution For Freelancers To Manage Appointments - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros -Simple scheduling solution designed with Freelancers in mind. -Easily schedule customers and send email or SMS reminders. -Eliminates scheduling conflicts and can focus on more important business aspects -Sync with Google Calendar. #### Cons -Slight learning curve at first at setting up appointments and syncing calendar. -Some features like setting business hours are harder on mobile. -Lack of some simple features but very good value for the money and features are constantly being added. #### Vendor response Thanks for your review. We'd love to hear more about how we can make Visibook easier to use. Please send us an email at hello@visibook.com with some details on what you found difficult; we'd love to continue to make it better. Replied January 2019 --- ### I love Visibook and so do my clients! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The confirmation texts, reminders, and the ease of editing appts. I have had other software that works significantly less well for a much higher cost. #### Cons I have to completely close it in order to refresh the app. Other then that I have no other complaints, I am being nit picky here. ## More reviews [Next reviews](https://www.softwareadvice.com/appointment-scheduling/visibook-profile/reviews/?page=2) --- Visibook Reviews, Pros and Cons - 2026 Software Advice