--- title: "Luigi's Box Software Reviews, Demo & Pricing - 2026" description: "Review of Luigi's Box Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/personalization/luigis-box-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Artificial Intelligence Software](https://www.softwareadvice.com/artificial-intelligence/) / Luigi's Box Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/enterprise-search/luigis-box-profile/reviews/)[Alternatives](https://www.softwareadvice.com/enterprise-search/luigis-box-profile/alternatives/) # Luigi's Box Review Custom quote Free trial 2 plans On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Luigi's Box 4.9 [(111)](https://www.softwareadvice.com/enterprise-search/luigis-box-profile/reviews/) Pricing Pricing available upon request ### About Luigi's Box Luigi's Box is AI search and discovery software for both people and AI agents, used by e-commerce businesses and by banks, telecoms and insurers with customer-facing product catalogs. It works with any e-commerce platform and personalizes search results, recommendations and listing pages to each shopper. It suits growing and enterprise e-commerce teams that want strong search results without ongoing manual tuning: heads of e-commerce and digital commerce managers who own conversion and average order value, merchandisers who run campaigns and promotions, and technical leads who need an integration that doesn't take engineering time away from other work. The platform includes Search with autocomplete, a Recommender, Product Listing pages, a Conversational Agent and a Shopping Assistant on one engine, so search, recommendations and listing pages read shopper intent the same way. Analytics dashboards show search performance, customer interactions and product popularity. Personalization uses shopper behavior across the journey: what a shopper did before searching, the query or agent prompt, listing behavior, product pages and purchases, plus in-store transactions where shoppers have... consented. Signals such as season, stock and demand shifts add context that nobody typed. Relevance maintains itself, with no synonym lists, manual tuning or warm-up period, and the platform runs its own A/B tests. Your team keeps merchandising, promotional rules, campaigns and experiments, and any result can be overridden. Multiple domains, countries, languages and currencies run from one setup. Language handling is trained on European languages rather than translated into them, and Luigi's Box offers EU data residency. Every plan includes the full feature set. The Growth plan adds guided integration and premium support. The Enterprise plan adds fully custom integration, a dedicated success manager, and security and compliance support. Integration works through a JavaScript snippet, API or product feed, with Shopify, Shopware, commercetools, Magento and custom storefronts supported. Customers include Notino, Under Armour, GAP and Škoda. Do you work for Luigi's Box? [Manage this product listing](https://www.g2.com/products/luigi-s-box/claim_requests/new?auto=true) ## Luigi's Box User Interface ## Popular Luigi's Box Alternatives Main Product Luigi's Box 4.9 [(110)](https://www.softwareadvice.com/enterprise-search/luigis-box-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.59Value for money - 4.87Customer support - 4.80Functionality Pricing Available upon request Alternative Product [Algolia](https://www.softwareadvice.com/data-management/algolia-profile/) 4.7 [(74)](https://www.softwareadvice.com/data-management/algolia-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.20Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $0.50 per month Alternative Product [Elastic Stack](https://www.softwareadvice.com/bi/elasticsearch-profile/) 4.6 [(70)](https://www.softwareadvice.com/bi/elasticsearch-profile/reviews/) Ratings Breakdown - 4.09Ease of use - 4.47Value for money - 3.94Customer support - 4.59Functionality Pricing Starting at $16.00 per month Alternative Product [Korra](https://www.softwareadvice.com/crm/cognility-profile/) 4.8 [(17)](https://www.softwareadvice.com/crm/cognility-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.93Value for money - 5.0Customer support - 4.65Functionality Pricing Starting at $199.00 per month Alternative Product [ONTEC AI](https://www.softwareadvice.com/product/520144-ONTEC-AI/) 5.0 [(2)](https://www.softwareadvice.com/product/520144-ONTEC-AI/#reviews) Ratings Breakdown - 5.0Ease of use - 4.50Value for money - 5.0Customer support - 4.0Functionality Pricing Available upon request Alternative Product [iFinder](https://www.softwareadvice.com/bi/ifinder5-elastic-profile/) No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request ## Luigi's Box Pricing and Plans Luigi's Box has two plans. Growth and Enterprise are custom-priced. Free trial Growth Contact vendor for pricing For growing e-commerce businesses ready for expert-led integration and support. No plan information available Enterprise Contact vendor for pricing For large, complex catalogs that need a fully custom integration and support model.… No plan information available ### How does Luigi's Box pricing compare to alternatives? Explore how Luigi's Box's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Luigi's Box4.9[(111)](https://www.softwareadvice.com/enterprise-search/luigis-box-profile/reviews/) | Pricing available upon request | Available | Not available | 4.6 | | [Algolia](https://www.softwareadvice.com/data-management/algolia-profile/)4.7[(74)](https://www.softwareadvice.com/data-management/algolia-profile/reviews/) | $0.50 /mo | Not available | Available | 4.2 | | [Elastic Stack](https://www.softwareadvice.com/bi/elasticsearch-profile/)4.6[(70)](https://www.softwareadvice.com/bi/elasticsearch-profile/reviews/) | $16.00 /feature/mo | Available | Not available | 4.5 | | [Korra](https://www.softwareadvice.com/crm/cognility-profile/)4.8[(17)](https://www.softwareadvice.com/crm/cognility-profile/reviews/) | $199.00 /user/mo | Available | Available | 4.9 | | [ONTEC AI](https://www.softwareadvice.com/product/520144-ONTEC-AI/)5.0[(2)](https://www.softwareadvice.com/product/520144-ONTEC-AI/reviews/) | Pricing available upon request | Not available | Not available | 4.5 | Luigi's Box4.9[(111)](https://www.softwareadvice.com/enterprise-search/luigis-box-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.6 - [Algolia](https://www.softwareadvice.com/data-management/algolia-profile/)4.7[(74)](https://www.softwareadvice.com/data-management/algolia-profile/reviews/) * * * Starting price $0.50 /mo Free trial Not available Free version Available Value For Money 4.2 - [Elastic Stack](https://www.softwareadvice.com/bi/elasticsearch-profile/)4.6[(70)](https://www.softwareadvice.com/bi/elasticsearch-profile/reviews/) * * * Starting price $16.00 /feature/mo Free trial Available Free version Not available Value For Money 4.5 - [Korra](https://www.softwareadvice.com/crm/cognility-profile/)4.8[(17)](https://www.softwareadvice.com/crm/cognility-profile/reviews/) * * * Starting price $199.00 /user/mo Free trial Available Free version Available Value For Money 4.9 - [ONTEC AI](https://www.softwareadvice.com/product/520144-ONTEC-AI/)5.0[(2)](https://www.softwareadvice.com/product/520144-ONTEC-AI/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.5 ## Luigi's Box Features - Popular features found in Artificial Intelligence Activity Dashboard API Chatbot Collaboration Tools Multi-Language Predictive Analytics Reporting/Analytics Speech Recognition Third-Party Integrations Workflow Automation - More features of Luigi's Box A/B Testing Access Controls/Permissions Adaptive Learning AI Copilot AI Text Generation Auto Complete Campaign Tracking Content Conversion Cross-system Integration Customer Data Customer Segmentation Customization Dashboard Data Extraction Data Import/Export Data Storage Data Visualization Decision Making E-Commerce Email Faceted Search Federated Search For eCommerce Generative AI Guided Selling Indexing Integrations Library Machine Learning Merchadising Mobile Mobile App Monitoring Multi-Language Support Natural Language Natural Language Interaction Natural Language Processing Optimization Personalization Personalization Engine PIM Proactive Assistance Product Display Product Information Product Recommendations Product Search Query Suggestions Ranking and Relevancy Rankings Recommendation Recommendations Reports Reports & Analytics Search Search Analytics Search/Filter Stemming Synonyms Targeting Trend Analysis Typo Tolerance User Data Web Web Analytics Web Content Management ## Luigi's Box Integrations SAP Commerce Cloud Integration rated undefined from -1 review Wix Integration rated undefined from -1 review Squarespace Integration rated undefined from -1 review Zen Cart Integration rated undefined from -1 review Salesforce Commerce Cloud Integration rated undefined from -1 review OpenCart Integration rated undefined from -1 review See all 30 integrations ## Luigi's Box User Reviews ## Luigi's Box customer ratings - Overall rating: 4.9/5 - Total reviews: 111 ### Rating distribution - 5 stars: 95 reviews (86%) - 4 stars: 16 reviews (14%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.6/5 - Customer support: 4.9/5 - Functionality: 4.8/5 --- ### Head of Web & Creative - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Retail - Company size: 2-10 employees The reviewer appreciated the support received from Luigi's Box during the initial sales calls, highlighting the assistance provided by Robin. The service allowed them to implement a robust search feature with minimal development time, addressing their resource constraints. Full review available after login on Software Advice --- ### Huge help with optimizing internal search - Overall rating: 5/5 - Reviewer: Ondřej Š. - Industry: Banking - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered For a relatively small amount of money we have got a very nice tool which just works. And is was also very easy to implement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It helped us to solve a longterm problem with internal search functionality which was very hard to optimize within our native CMS functionality. #### Cons For a long time there were no analytical outcomes to see how people use the search. However this was solved and now I have no more issues to handle. #### Vendor response Thanks for sharing your experience 💙 Replied March 2025 --- ### Robust ecommerce search engine - Overall rating: 4/5 - Reviewer: Michal P. - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered We are overall very happy with the solution, it works well almost all of the time and when it does not, their customer support usually deals with everything as soon as possible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has all the necessary features like rule-based merchandizing, synonyms and synonym suggestions (that are surprisingly good), even a tool to do A/B testing. Other than that the basics are very automated and do not need much human input. #### Cons Analytics. They are lacking the option to do previous period comparisons and metric trends over time. --- ### luigis box - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Everything works fine from the beginning we started to use luigis box #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use. Set up was very easy and everything working well. #### Cons non. I don't know about anything........ #### Vendor response Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box Replied November 2022 --- ### The right combination of search engine and recommendation tool - Overall rating: 5/5 - Reviewer: Julie H. - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered The experience went very well. The pre-production exchange tools are well-defined and the feedback from the team is very rapid. I appreciated the kindness and skills of the people I spoke to. Having implemented other product recommendation and internal search engine tools, the complexity is equal. You have to know how to retrieve the data and communicate it properly so that Luigi's Box can work with it. It's not magic! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We had tested recommendation tools and search engines, but they weren't good enough. These tools were also dissociated, which didn't make the proposal any more relevant. Luigi's Box combines two tools but is above all based on AI. In a sector where it's difficult to get good cross-selling because the products are necessities, we've found that Luigi's is doing very well. I like Luigi's automatic email reports that I can send to the product team so that I can adapt the offer according to trends and queries without the products on offer. #### Cons Creating the product flow took longer than expected. I recommend using a flow manager to make the task easier and avoid asking too much help from a developer. It would be great if you could provide technical support in French. --- ### LB the search engine that change my site - Overall rating: 5/5 - Reviewer: Radek C. - Industry: Entertainment - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered I can recommend this solution to anyone, it is flexible and very scalable #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It works perfectly well, we have 1.500.000 products so search engine is crusial for us #### Cons - the integration took ages\ - the way of valueing costs by tokens is not clear enough --- ### Luigi’s Box has proven to be an excellent choice for our solution - Overall rating: 5/5 - Reviewer: Michal K. - Industry: Telecommunications - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Overall I have found Luigi’s Box to be a very useful search engine that provides excellent data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users. Users are able to get fast results and recommendations thanks to the powerful Luigi’s Box search system.On the business side, we appreciate the clear usage analytics and the system's proactive suggestion of synonyms and other options to enhance the search experience. The Luigi’s Box team has also been a pleasure to work with, responding to feedback and providing support as needed. Overall, we are very satisfied with the high level of service provided by Luigi’s Box and greatly appreciate their assistance. #### Cons So far, I have no complaints about the software. #### Vendor response Michal, Thank you for your review! We are glad to hear that you have found Luigi's Box to be an excellent choice for your solution and that the integration process was smooth. We are glad to know that users can get fast results and recommendations. Thank you for choosing to work with Luigi's Box.Martin Replied December 2022 --- ### Review after 2 years of using Luigi's Box in mobile spare parts eccom. industry - Overall rating: 4/5 - Reviewer: Igor K. - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Luigi's Box has played a crucial role in enhancing the effectiveness of our online store. Its sophisticated analytics offer essential insights into customer search patterns, enabling us to make decisions based on data. #### Cons The intricacy of setting up advanced features involves a learning curve, and we occasionally need extra assistance to fully leverage these functionalities. #### Vendor response Thank you for taking the time to share your detailed review after two years of using Luigi's Box. We are glad to hear that Luigi's Box has played a crucial role in enhancing the effectiveness of your online store. We understand that setting up advanced features can involve a learning curve, and we are committed to providing the extra assistance you need to fully leverage these functionalities. Replied May 2024 --- ### Increasing customer satisfaction with Luigi's Box - Overall rating: 5/5 - Reviewer: Monika Š. - Industry: Wholesale - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A simple and very important application for the growth of e-shops. Significantly improved search with Autocomplete. Setting synonyms for different product names = 1 same product. Thanks to the implementation of Luigi's Box, we understand more about customer behaviour. Liugi´s Box team is always willing to help. #### Cons So far we have not encountered a more serious problem. Everything we have needed has been solved by ourselves or with the support of the Luigi's Box team. --- ### Excellent seach engine - Overall rating: 5/5 - Reviewer: Zoltán S. - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: 3-5 years · weekly - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - a significant increase in the conversion rate from search - many options for optimization and personalization of the search - easy to use, even new employee can immediately start working with LB - customer support with very quick response #### Cons - price for the service, but it is rather a matter of negotiation --- Showing 1 - 10 of 111 Reviews [See All Reviews](https://www.softwareadvice.com/enterprise-search/luigis-box-profile/reviews/) ## Luigi's Box Popular Comparisons [Algolia vs Luigi's Box](https://www.softwareadvice.com/data-management/algolia-profile/vs/luigis-box/)[Elastic Stack vs Luigi's Box](https://www.softwareadvice.com/bi/elasticsearch-profile/vs/luigis-box/) [Compare All Alternatives](https://www.softwareadvice.com/enterprise-search/luigis-box-profile/alternatives/) ## See what companies are saying about Software Advice