About GroomPro POS

GroomPro POS is a pet grooming solution that helps businesses manage bookings, generate invoices, track customer history and create revenue projections, among other processes. The appointment management module provides a built-in calendar, which lets staff members schedule services, identify busiest weekdays, check-in clients, and view daily, weekly and monthly team schedules.

GroomPro POS allows employees to maintain a client database with client name, images, phone number, email address, pet details, veterinary doctor preferences and activity stream to track appointment and payment history. Administrators can configure employee permission rights and create service menus with information, such as prices, retail offerings, tax rates and available groomers. Ad...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of GroomPro POS

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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June 2019

Craig from grooming boarding and daycare

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Initial review

First of all, AWESOME customer service and follow up. The staff is readily available and willing to work with my schedule. We got up and running fast. We have tried several other popular systems. Every other system we tried had us shaking our heads after the initial onboarding call. I felt like I needed a program specialist on site. We had one, one hour call and we are rolling. GroomProPOS is the first one we have used that isn't laborious to learn. Don't let the fact that it's easy sway you from thinking it's not a feature filled program. All of the functions are simple and make sense. You don't have to constantly search for something you want to do. The BEST user interface out there! This is a full suite software program for groomers. You will NOT be disappointed. I finally feel like I have a great software system with the support to match. [SENSITIVE CONTENT HIDDEN] and his team are amazing!

Pros

Strong features and capabilities with a clean, uncluttered interface. When a customer calls from a number we have in our system, we get a pop up with their information. You then just answer the phone, click on the pop-up and VOILA...you have that customers information open and ready to book! Exactly what we've been looking for.

Cons

I use a third party credit card processing system that I love. Though I can run my register from GroomProPOS, track sales and issue receipts, my processing system doesn't communicate with GroomProPOS. In fairness, this was an issue with ALL other systems we tested.

April 2017

John from Two Spot Paw Shop

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

best investment as a groomer ever made!

Prior to using Groom Pro Pos, i did everything by hand. All my appointments, my dog cards were done by hand. It was so tedious and took alot of time out of my day! When i signed on to Groom Pro POS, my life got so much easier. Not only did it help with my customer database but they also provided me with analytics on each one of my groomers! We also signed on to there point of sale software, so we could integrate our processing with there system which aloud of to safe money. Everyday I use Groom Pro Pos i learn more and helpful tools that help me streamline by processes and expand my business! Thank you so much Groom Pro Pos!!!

Response from GroomProPOS

Replied April 2017

Thanks, John! Glad to hear you're enjoying GroomPro POS!

September 2018

Nancy from Pawtastic Dog Grooming

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Simple to Use - Love the Signing & Tipping

Excellent

Pros

Every customer gets asked to leave a review after they check out. Also they can easily sign on my iPad and leave a tip after I swipe their card.

Cons

Nothing - all good. I wish it was a bit easier to setup my services menu but that's a one time issue.

Response from GroomProPOS

Replied September 2018

Thanks so much Nancy! We are working on easier service item editing and adding. It will be released later this year!

May 2017

Larry from PawPrints & Love

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

GroomPro POS saved my business!

Pros

I am not what you consider technologically saavy and GroomPro's platform made it very easy for me to get up and running.

Response from GroomProPOS

Replied May 2017

Hey Larry! Very happy you are enjoying GroomPro POS!

August 2019

Marni from The Green K9

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

August 2019

Quality pet grooming software

Customer service is very attentive and follows up quickly.

Pros

Very user friendly. Great social media features.

Cons

Lacking some retail inventory features.