Groomsoft

RATING:

4.9

(35)

About Groomsoft

Groomsoft is a cloud-based software designed to help pet grooming businesses manage operations related to bookings, reservations, payments, billing and more. The platform enables organizations to create recurring appointments and block services for holidays/vacations using a built-in calendar and track client status as completed, late or no shows. Groomsoft includes a notification functionality, which allows users to send booking confirmation using custom messages and email reminders. It offers a host of features such as checkout tracking, credit/debit card processing, customer and pet tagging, vaccination monitoring, image uploads, historical records, customizable templates and more. Additionally, supervisors can run marketing campaigns through integration with Ma...

Groomsoft Pricing

Free 30 day demo available. Mobile Groomers: $34.90/month or $418.80/year Grooming Shops: $24.95/month or $299.40/year Annual subscriptions are also available.

Starting price: 

$24.95 per month

Free trial: 

Available

Free version: 

Not Available

Groomsoft appointment calendar
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Groomsoft Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Groomsoft

1 - 5 of 35 Reviews

Adys

Consumer Services, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

I'm Loving this program the more I learn

My experience with Groomsoft has been excellent and I will refer your software to others.

PROS

The software itself is very easy with a little help on how certain things work its a great software. I needed something that had everything in one program and this one did still needing the online booking and its is complete great for the money!. and I have been shopping with 123Pets, Gingr, MoeGo and Pawfinity which which was much higher in price and some didn't even have Forms template in them.. Very useful might i add.

CONS

The only problem i see at this time is Groomsoft doesn't have online booking :(.. for most of us groomers we need this its important!

Reason for choosing Groomsoft

I will tell you that rep is an amazing customer service representative extremely quick to address an issue or to just help you learn how it works he has a lot of patients. This is the reason i'm upgrading and staying with Groomsoft! If you don't have good customer services people just leave and go somewhere else. !

Vendor Response

Hi Adys, Thank you for the great review. Online appointments will be available soon. :-) -The Groomsoft Team

Replied August 2019

Janis

Cosmetics, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Groomsoft is 4 stars!!!

Immediate reminders without having to do anything but put the appointment on the calendar. Picture of dogs are incorporated in the client's information.

PROS

It is easy to use but even more importantly, customer servi ce is AMAZING!!! They answer questions quickly and help you in any way possible. I am extremely impressed and so happy I switched from another software that was expensive and I couldn't use half of it.

CONS

I wish it could be integrated with the google calendar so I didn't have to do things twice. Eventually we may use the calendar by itself but right now we are set in our ways with Google.

Reason for choosing Groomsoft

Cost, maps for mobile, ease of program, all information in one spot

Reasons for switching to Groomsoft

Spending too much on a program that wasn't helping me.

Vendor Response

Hi Janis, Thank you for the great review! We are here to help! -The Groomsoft Team

Replied July 2020

Denise

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Groomer Software

So far really good No issues,easy to see on screen Well appointed and all employees like it

PROS

Easy to use all employees like it have had zero issues

CONS

Nothing so far not inly myself using it everyone is able to

Vendor Response

Hi Denise, Thank you for your great review. Please do not hesitate to call us with any questions. :-) -The Groomsoft Team

Replied February 2021

Thomas

Consumer Services, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

New Customer - in Trial Status

It was somewhat puzzling when I first started using the program. Where I thought the answers would be, was not correct. A phone call cleared up my problems. [SENSITIVE CONTENT]. went and is going beyond what was expected of a Grooming software support person would do. He fixed my formatting problem with my receipt printer, and now is importing my data into the software. Very impressive!

PROS

The components are what we need. I took a little while to get used to the layout, but it does make sense now.

CONS

Haven't found anything yet.

Reason for choosing Groomsoft

After wading through about 30+ grooming software, features and price, GroomSoft was the only one I wanted to try.

Reasons for switching to Groomsoft

Sold old business, going to just my wife grooming. Sorry, but too many groomers are just a problem.

Vendor Response

Hi Thomas, It was a pleasure assisting you. Thank you for the great review. The Groomsoft Team

Replied June 2022

Juan

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Excellent tool for your business

It has been really good using for this 5 years groomsoft. It helps my business to be very organized in terms of calendar and expenses

PROS

I really like the easy way you can use the software and the flexibility of access you can log in on your mobile device or on your desk computer.

CONS

Sometimes the clients can be duplicated when they book online

Reason for choosing Groomsoft

Easy way to use

Vendor Response

Hi Juan, Thank you for the excellent review and thank you for bringing this up. Duplicate clients can indeed occur due to various reasons, but rest assured, we're diligently working to minimize and eventually eliminate these occurrences. Your feedback helps us fine-tune our system and deliver an even smoother experience for you. If you have any further insights or suggestions, please feel free to share – we're here to enhance your experience in every way we can. The Groomsoft Team

Replied August 2023