Groomy

RATING:

4.7

(3)
Overview

About Groomy

Groomy is a cloud-based pet grooming software designed to help small businesses manage appointments, client information, pet profiles and more on a centralized platform. Managers can send reminders to inform customers about upcoming appointments and request pets' vaccination records via email or text. Groomy allows administrators to track appointment histories, service details, related notes or images and store information about pets' breed, birthday and behavior in a centralized repository. Customers can opt to receive notifications about upcoming activities and complete their pets' profiles according to individual requirements. Additionally, managers can block specific days for vacations or holidays and gain visibility into business revenue, scheduled appointment...

Groomy Pricing

Pay for the whole year and save 15% percent!

Starting price: 

$35.00 per month

Free trial: 

Available

Free version: 

Not Available

Groomy appointment details
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Groomy Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Groomy

3 Reviews

Iolanda

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Groomy software is a great bridge for those of us that do not like change

Once they helped me get it all set up for our shop it has been a breeze to use. The other groomers were hesitant but once they started using it they are happy we have it. The support is amazing, Once you create a relationship with one of the support staff they have no issue giving you their direct cell so you can text or call anytime for help.

PROS

The biggest Pro of this software is that it was obviously built by groomers. It has all the functionality needed without being too confusing and technical. They listen to suggestions and add them into their updates (within reason I'm sure but so far two of my wish list items have been added) Price is better the most other software that do similar functions. I can access it from any device that gets internet.

CONS

Would like if it had a payment gateway (They said that was on the horizon)Would also be nice if it included a google map access or something like MapQuest for mobile groomers.

Reason for choosing Groomy

Most of the other software were built for computer geeks and the pricing was out of our budget

Bre

Veterinary, 2-10 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Best Grooming Software Out There

PROS

Groomy as been a life changer at our grooming salon. We went from the old groomers cards to all being online based. Having to search everyday for cards of dogs coming in was always a hassle. Now all we have to do is type name, phone number, or animals name into the search bar and there whole profile comes up. The profile consists of all there personal information and the pets information from birthday & weight to all the haircuts! Its Amazing!!

CONS

We don't really have anything bad to say about Groomy. When we did have a few concerns all we did was message the creators via the Groomy page and they reached right out and our problems were solved.

Ibrahim

Pharmaceuticals, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2021

Groomy an app your pet will love you for it

All in all, the idea behind Groomy is innovative and needed. I think more people should know about it and I encourage Groomy to expand their operations to different categories as well.

PROS

the app and website look great, I love the amount of work put into it. also, I appreciate the security advertised and above all the ease of use and how organized it is for both the client and the shop. the prices are within range as well.

CONS

I think not a lot of people know about Groomy thus more robust marketing campaign might be needed; moreover, the explanatory video posted on Youtube can be cut down because I think it is a bit long.