--- title: "Kennel Connection Software Reviews, Demo & Pricing - 2026" description: "Review of Kennel Connection Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/pet-grooming/kennel-connection-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Kennel Software](https://www.softwareadvice.com/kennel/) / Kennel Connection Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/pet-grooming/kennel-connection-profile/reviews/)[Alternatives](https://www.softwareadvice.com/pet-grooming/kennel-connection-profile/alternatives/) # Kennel Connection Review From $89-$149/month Free trial 4 plans Wondering if Kennel Connection is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Kennel Connection 4.4 [(80)](https://www.softwareadvice.com/pet-grooming/kennel-connection-profile/reviews/) Pricing Starting at $89.00 flat rate per month ### About Kennel Connection Kennel Connection is a pet care facility management software that enables pet groomers, daycare centers, pet boarding and training institutes to handle various administrative operations, such as client management, appointment scheduling and more. Professionals can use the dashboard to track the check-in/out timings of pets, view upcoming bookings on a calendar and visualize statistical data in the form of graphs or charts. Save time with features like 2-Way SMS, Text-To-Pay, Automated Reminders, Client Portal with Advanced Online Reservations System, and Integrated Payments Using Kennel Connection, pet groomers can schedule appointments for multiple pets with the same owner, track their medication, feeding or exercise schedules and store clients' information in the database. Managers can configure access permissions for employees, select preferred payment methods and generate commission reports. Other features include reminders, discount management, a self-service portal, online booking, inventory management and barcoding. Kennel Connection can be operated on-premise or hosted in the cloud. Pricing is available on monthly subscriptions and support is extended via phone, email a... nd other online measures. Wondering if Kennel Connection is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. ## Kennel Connection User Interface ## Popular Kennel Connection Alternatives Main Product Kennel Connection 4.4 [(80)](https://www.softwareadvice.com/pet-grooming/kennel-connection-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 4.36Value for money - 4.51Customer support - 4.18Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [DaySmart Pet](https://www.softwareadvice.com/product/92113-DaySmart-Pet/) 4.3 [(220)](https://www.softwareadvice.com/product/92113-DaySmart-Pet/reviews/) Ratings Breakdown - 4.21Ease of use - 4.10Value for money - 4.27Customer support - 4.09Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/) 4.7 [(232)](https://www.softwareadvice.com/pet-grooming/moego-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.56Value for money - 4.74Customer support - 4.58Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Savvy Pet Spa](https://www.softwareadvice.com/pet-grooming/savvy-pet-spa-profile/) 4.6 [(75)](https://www.softwareadvice.com/pet-grooming/savvy-pet-spa-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.45Value for money - 4.66Customer support - 4.52Functionality Pricing Starting at £38.00 per month Get Price Alternative Product [Gingr](https://www.softwareadvice.com/pet-grooming/gingr-profile/) 4.5 [(222)](https://www.softwareadvice.com/pet-grooming/gingr-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.31Value for money - 4.38Customer support - 4.31Functionality Pricing Starting at $95.00 per month Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1172)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price ## Kennel Connection Pricing and Plans Starting price: $89.00 per month Free Trial Free Version Standard $89.00 flat rate, per month Plan includes: - Core Software Features - Customer Support - Employee Management - Free Updates - Integrated Credit Card Processing - Inventory Management - Live Phone Support - One Module - Unlimited Client/Pet Records Pro $109.00 flat rate, per month Plan includes: - Core Software Features - Customer Support - Employee Management - Free Updates - Integrated Credit Card Processing - Inventory Management - Live Phone Support - Petdetect Integration - Quickbooks Desktop Integration - Unlimited Client/Pet Records Read More Platinum $149.00 flat rate, per month Plan includes: - Client Portal (Online Reservations) - Coming Soon - Custom Report Editor - Core Software Features - Customer Support - Employee Management - Free Updates - Integrated Credit Card Processing - Inventory Management - Live Phone Support - Petdetect Integration Read More Corporate Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Kennel Connection Features - Popular features found in Kennel Client Management Client Portal Electronic Payments Employee Management Mobile Access Online Booking Pet Birthday Tracking Pet Grooming Photo Management Records Management Reminders - More features of Kennel Connection Activity Dashboard Activity Tracking Alerts/Notifications Animal Database API Appointment Management Appointment Scheduling Automated Scheduling Automatic Backup Availability Management Barcode/Ticket Scanning Billing & Invoicing Booking Management Calendar Management Commission Management Confirmations/Reminders Credit Card Management Credit Card Processing Customer Accounts Customer Database Customer History Customer Management Customizable Branding Customizable Templates Customization Discount Management Document Storage Drag & Drop Electronic Forms Electronic Signature Email Alerts Email Marketing Email Reminders Employee Time Clock Event Calendar Facility Scheduling Inventory Management Invoice Management Loyalty Program Mobile Grooming Multi-Location Multiple User Accounts Onboarding Payment Processing Personalization Point of Sale (POS) Real-Time Reporting Receipt Management Recurring Appointments Recurring Tasks Reporting/Analytics Reporting & Statistics Reputation Management Sales Reports Scheduling Search/Filter Service Catalog SMS Messaging SMS Reminders Social Media Integration Staff Management Task Scheduling Third-Party Integrations User Management Vaccine Management Wait List Management ## Kennel Connection Integrations Swell Integration rated undefined from -1 review QuickBooks Desktop Integration rated undefined from -1 review ## Kennel Connection User Reviews Overall Rating 4.4 Ratings Breakdown 5 73% 4 14% 3 4% 2 3% 1 8% Secondary Ratings Ease of Use 4.3 Value for money 4.4 Customer support 4.5 Functionality 4.2 CD Cathi D. Verified reviewer Consumer Services 11-50 employees Used daily for more than 2 years Reviewed January 2023 Super efficient software for running my pet business 5 Kennel Connection support has been the best. They respond quickly and get the job done. I don't need support that often but when I do I need it done with no hassles. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The scheduling and client/pet information are easy to find, easy to enter, easy to update, easy to understand. The day care or boarding calendar is easy to read. The ability to seperate day care from boarding or add it to a boarding booking is the best system I have found. I have demo'd all the other systems and this is the only one that works for my business. Cons: The billing section could be a bit simpler to use and understand. There are a couple of ways to do the same thing and that is confusing for new employees when training. Reasons for choosing Kennel Connection Kennel Connection allowed me to book appointments for boarding the way I wanted to book them without a lot of work arounds. Vendor Response Thank you for your review and kind words about our support team! We're thrilled to hear that Kennel Connection has been a great fit for your business and that our scheduling and client/pet information features are working well for you. We also appreciate your feedback on the billing section. We're constantly looking to improve the system and simplify areas like this, so your insights are really valuable. We’ve made several updates since your review and will continue to make adjustments to ensure a smooth experience for all users. If you have any further suggestions, please don’t hesitate to reach out. Thanks again for your support! Replied April 2025 Read More DH Drea H. Verified reviewer Computer Software Self-Employed Used daily for more than 2 years Reviewed October 2022 Very Happy with Kennel Connection 5 I am very happy with the Kennel Connection Software. I’ve been a happy customer since 2013, even when I was only utilizing the desktop version. But the real game-changer for my business is the Live Access/Online Reservations System. It has saved me a lot of time that I used to devote to scheduling and bookkeeping, which as a single-person operator is huge. But most of all, I am extremely happy with their Customer Service. Knowing that I can call and have brainstorming ideas and questions answered regarding how I’m using their software to the best of its abilities and my own needs really makes it so much better. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The number one feature that I like the most is the Customer Service. But I also like the Live Access because it makes working remotely so mush easier. And then I realized how much time the Online Reservation System saved me. Wow. Cons: I wish that the Live Access system would add more modules, such as Training; and add more functionality to the invoicing/credit card aspects of the software. Reasons for choosing Kennel Connection When I bought this business, the previous owners were using Microsoft Access, so the bar was very low. Vendor Response Thank you so much for your long-time support and your wonderful review! We're thrilled to hear that the Live Access and Online Reservation System have been such a game-changer for your business, and we’re especially grateful for your kind words about our customer service. We’re always happy to help you make the most of our software to fit your needs! We’ve taken note of your feedback regarding additional modules like Training and invoicing/credit card functionality. We’re always working to improve, and these are areas we are continuing to develop as part of our overall growth. We truly appreciate you being a part of the Kennel Connection family since 2013! Replied April 2025 Read More GL Ginger L. Used daily for more than 2 years Review source Reviewed June 2017 over priced poor service too many glitches no user friendly below 1 star 1 it is an electronic client card I could have used a free program to do the same Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The best service I received from this company was when I purchase it. After that I had to make a months in advance appointment to be taught the system. As a groomer who takes appointments by the week I do not know my schedule that far in advance and they want to do business with you in the middle of the work day. run far away and to make things worse I paid too much money thinking I got a complete system. Because I was not trained I use barely any of it plus to make things worse ti has glitches that has errors that just shut the whole thing off. I was promised a lot and did not get it after paying a ridiculous price and to get more I had to pay another more money as a groomer it is not like I have that much money to waste on a company with such poor customer service Cons: over priced horrid customer service constant emails to pay them more money I am on here to find a better service for when I move and open my boarding kennel and it will not be kennel connection . Vendor Response Hello Ginger, I'm sorry to hear you had some issues. I'm not sure who you spoke with, but we do not require a training session to be booked months in advance. We do ask customers to make an appointment with the training department so they have a time blocked off for each person they will spend time with, but that can often be booked the next day or within a few days, depending on our schedule and yours. As for training, we also offer many training videos that you can watch in the comfort of your own home or shop when you have time to avoid needing to book specific time with a trainer if you so desire. You purchased the lite version on sale, but it sounds like you may have wanted the standard version which offers more features. If I can assist you with training or anything else, please let me know. Thank you, Jennifer Replied June 2017 Read More JH Jessica H. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed April 2024 Kennel Connection Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Kennel Connection has an extensive variety of reports that meet our business needs including various pet reports and financial reports. The new Live Access has given our customers the ability to create their own accounts and conveniently submit reservation requests greatly reducing the number of phone calls we receive. Cons: That the version updates were a little complicated Vendor Response Thank you for the wonderful review! We’re so glad Kennel Connection’s reporting tools and Live Access feature have made a positive impact on your business. Giving your customers the ability to manage their own accounts is a game-changer, and we love hearing how it’s helped reduce your phone calls. We understand that updates can sometimes feel a bit complicated—that’s one reason we introduced KC Cloud, which automates updates and ensures you’re always on the latest version without the extra steps. We appreciate your feedback and are always here to help. Replied April 2025 Read More RW Rebekah W. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed March 2024 Kennel Connection review- Happy Campers Pet Lodge 5 We love it! We are still learning all the features and encouraging our customers to use the Live Access- but we are loving all the things we are learning and using and it is really coming together! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Very professional, and we love the integration with card processing/Clover. We love the customer service! Cons: Still wishing for an App! We like everything else! Reasons for choosing Kennel Connection Our previous kennel used K9 Bytes- which we did not like. The previous \[sensitive content hidden\] of the business had been using Kennel Connection for 10+ years.We wanted to keep all the customer files, information from previous \[sensitive content hidden\]. Reasons for switching to Kennel Connection Our current kennel- that we purchased- was using Kennel Connection and we took over the customer files, etc. Vendor Response Thank you so much for your review! We’re thrilled to hear you’re loving Kennel Connection and that Live Access, Clover integration, and our support team have been such a positive part of your experience. It’s great to see everything coming together for your business! We understand the desire for an app and appreciate your feedback—it’s something we’re keeping in mind for the future. In the meantime, KC Cloud offers mobile-friendly access, letting you manage your business from anywhere. We’re here to support you every step of the way Replied April 2025 Read More JM John M. Verified reviewer Consumer Services 11-50 employees Used daily for more than 2 years Reviewed May 2021 Great software and support! 5 We have been using Kennel Connection for 10 years. Started with KC6 with one location to now using KC7 with multi-facilty module with 2 locations. \[SENSITIVE CONTENT HIDDEN\] and his team are a pleasure to work with and always seem to resolve issues we encounter very quickly. The online service portal allows easy upload of data files for analysis and repair and allows us to maintain minimal interruptions to our business when an issue is discovered. The software itself has seen many changes and features added over the past few years and confirms their commitment to ensure it meets our needs Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Overall the software works well for Daycare, Boarding, Grooming, Training and other services. The software is quite flexible once you complete the training period. While the core software is not easy to learn and navigate, the addition of the Live Access module has significantly overcome this. The integration between all the modules listed above is seamless and works amazingly well with multi-locations. The ability to sync clients and packages/accounts between the locations allows customers to attend any of our locations knowing their information and credits are avaliable. Cons: As a multi location facility the one shortfall in the software is the lack of thriv Live Access module for multi-location facilities. However we have Been advised this is in development. The other shortfall is the inability to create custom reports. Vendor Response Thank you for your thoughtful review! We’re thrilled to hear about your long-standing experience with Kennel Connection and how the platform has supported your growth over the years. Since your review in 2021, we’ve continued enhancing our software and have made significant progress with the Live Access module, including ongoing development for multi-location support. Regarding custom reports, we understand the importance of this feature, and we’re actively working on further customization options. We appreciate your feedback and look forward to continuing to support your business needs. Replied April 2025 Read More JJ Jill J. Verified reviewer Veterinary 2-10 employees Used daily for more than 2 years Review source Reviewed March 2024 Kennel Connection 5 Excellent answering my questions. We are not “techy” people, we are animal experienced people. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User friendly, especially with older demographics Cons: Support not open sat and sun. Kennels are a 7days a week business Reasons for choosing Kennel Connection User friendly, fairly inexpensive and not solely cloud based Vendor Response Thank you for your review! We’re so glad to hear Kennel Connection has been user-friendly and a great fit for your team. We understand how important reliable support is, especially in a 7-day-a-week industry. While our standard support hours are weekdays, we do offer after-hours emergency support on evenings and weekends to assist with urgent issues. Our goal is to ensure you always have help when you need it. We appreciate your feedback and are always here to support your business—thank you for being part of the KC family! Replied April 2025 Read More MC Mike C. Verified reviewer Hospitality 2-10 employees Used daily for more than 2 years Review source Reviewed September 2017 Overall it has been great. We use it strictly for boarding and daycare. 5 More than anything customer support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like that they are continually making improvements and updates. I believe this is based on user input. I like the desktop version as we have intermittent and long term (over a day) Internet outrages and we can continue to work. Customer support, knowledge base, and training videos seem to be current. We don't need to tweak our processes to meet the software process. It goes with our flow. I look at other software about once a year and Kennel Connection seems to be the best so far. Cons: There are 2 items that I wished the software would allow. One item would is one that I would leave over. The first is the amount of warning windows that pop up. I know it isn't this way, but it feels like every time we navigate through a booking there is a window that asks if we are sure we want to do that function. I can see where it would be helpful, but the ability to turn it off like vaccination warnings would be great. The one item I would leave over if another company provided it is custom reports. I would LOVE to run a report that tells me which category of pets (we charge by weight) provides the most revenue. As an example if I changed the weight category instead of raising prices how would that look? I may make more money by changing weight class than upping the charges. Vendor Response Hello Mike, thank you for the review! There are some pop-ups that you can turn off but many of them are to help the customer avoid making a mistake. If you have suggestions for ones you'd like to be able to turn off, feel free to suggest them. We also offer customizations and custom reports. If you're interested, please call the office or e-mail me at jenn@bluecrystalsoftware.com Thank you again, we appreciate your business! Replied September 2017 Read More KM Keith M. Verified reviewer Hospitality 11-50 employees Used daily for more than 2 years Review source Reviewed March 2022 Full of Business Critical Features and Industry Leading Support 5 Overall, KC and the entire team has been a pleasure to work with. We recommend Kennel Connection to any Pet Boarding, Daycare, and Grooming business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have been using Kennel Connection for about 9 years. Over time the product has continued to develop and has become the single most important piece of software for our business. The leadership is incredibly easy to work with, and they have quickly become trusted partners rather than just a software vendor. Cons: As with any software development is a continuous process. There are features that we would love to see rolled out into the future, and Kennel Connection does a great job with keeping their roadmap up to date, and listens to the users on functionality the product lacks. Vendor Response Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience, especially since it’s from a few years ago. It’s fantastic to hear that Kennel Connection has been such an important part of your business for over nine years. We’re proud to have earned your trust and to be considered a true partner. We continue to listen to our users, and we’re excited about the updates we’ve made and the features still on the horizon. If there’s anything else we can do to support your business, please don’t hesitate to reach out! Replied April 2025 Read More DB David B. Verified reviewer Veterinary 2-10 employees Used daily for more than 2 years Reviewed January 2023 Kennel Connection is the way to go 5 I will be honest in this review as well. My overall experience is been absolutely amazing. The one person that makes me say this is employee named \[sensitive content hidden\] with a company for a long time he worked diligently and long hours. She is very customer oriented. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I’m gonna be honest in this review, I have been with his company long before Kennel Connections took over and Kennel Connection has brought the pet wear salt industry further than I could ever imagine. This company is always working hard and diligently, improving and adding new and better features to me all of our needs. Cons: I haven’t found anything that I don’t like Reasons for choosing Kennel Connection It was it because of the simplicity and how it means our needs and the customer service is over Vendor Response Thank you for the kind words and your honest feedback! We’re so happy to hear that your experience with Kennel Connection has been amazing and that our team has made such a positive impact. Since your review in 2023, we’ve continued to enhance our software with new features and improvements based on customer feedback, always striving to support your success. It’s great to know that we’re meeting your needs, and we’ll keep working hard to exceed your expectations. If you ever need anything, we’re here for you! Replied April 2025 Read More Showing 1 - 10 of 80 Reviews [See All Reviews](https://www.softwareadvice.com/pet-grooming/kennel-connection-profile/reviews/) ## Kennel Connection Popular Comparisons [DaySmart Pet vs Kennel Connection](https://www.softwareadvice.com/compare/92113-DaySmart-Pet/vs/110343-kennel-connection/)[MoeGo vs Kennel Connection](https://www.softwareadvice.com/pet-grooming/kennel-connection-profile/vs/moego/)[Gingr vs Kennel Connection](https://www.softwareadvice.com/pet-grooming/gingr-profile/vs/kennel-connection/)[Paw Partner vs Kennel Connection](https://www.softwareadvice.com/pet-grooming/kennel-connection-profile/vs/paw-partner/) [Compare All Alternatives](https://www.softwareadvice.com/pet-grooming/kennel-connection-profile/alternatives/) ## Other Top Recommended Kennel Software [eTailPet](https://www.softwareadvice.com/retail/sellit-pos-profile/) **4.2** (13) Recently recommended **3** times [PetExec](https://www.softwareadvice.com/pet-grooming/petexec-profile/) **4.6** (662) Recently recommended **0** times [Time To Pet](https://www.softwareadvice.com/kennel/time-to-pet-profile/) **4.9** (276) Recently recommended **0** times [MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/) **4.7** (232) Recently recommended **0** times Stuck Between Options? 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