About MoeGo

MoeGo is a cloud-based pet grooming solution designed to help pet salons and groomers handle client appointments, communications and service agreements on a centralized dashboard. It provides a scheduling assistant, which lets businesses view bookings, create client-specific notes or reminders, manage employee accounts and more.

Key features of MoeGo include call reminders, multi-device access, client lists, reporting and service agreement management. Groomers can utilize the mobile application to communicate with customers via SMS, adjust schedules or routes on customer cancellations or re-engagement and record credit card or cash transactions. Additionally, the application enables businesses to capture clients' approvals on service agreements by receiving d...


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Supported Operating System(s):

Web browser (OS agnostic)

128 Reviews of MoeGo

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(98)

98

4 stars

(25)

25

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 128 results

January 2018

Heather from Sun Patch Animal Care

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

As a mobile groomer, this app is worth more than every penny spent and customer service phenomenal.

It saves me time which saves me money. Above all it keeps me organized, professional, and sane!

Pros

They actually listen to their customers, upgrading the software to fit our needs as requested. Saves time with smart scheduling, doing confirmation reminders for you, and condensing everything you need to run your business in one app, which saves you money and sanity. They have different plans to fit your needs and you can switch it up on busier or slower months. Literally everything is in one place- calender, map/directions, messaging, client info and work notes, invoices made paperless, and now they even offer online scheduling. You have full control of every setting customization. You can also check out reports and charts to help optimize your business. And it will send out a "rate our business" which will direct clients where to leave great reviews or help fix any issues before they become problems. Any mobile groomer is seriously losing out without this program.

Cons

My only issue had nothing to do with the software, but more so with me moving from completely paper to technology. There was a learning curve for me, but it's easy to catch on when you get in and pay around on it. They offer to transfer all your client info from one program to another, but mine was only on paper, so it was a long and tedious process to add everyone. Once that was set up, it's been a breeze. There's so much this app offers, I'm sure I don't even use everything yet to its fullest potential.

Response from Moement

Replied February 2018

Hi Heather, we will always be your side to help you get familiar with MoeGo!

June 2020

Racheal from Fast and the Furriest Mobile Grooming

Company Size: 2-10 employees

Industry: Veterinary

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

June 2020

my personal assistant !

i really enjoy the app and how responsive the cudtomer service is when I need it.

Pros

I had just opened my Mobile dog grooming business. I was the only one there to start up my company. I cant begin to tell you how thankful I am that this app was outy there I tried several with only added frustration to my stressed life. I couldn't seem to keep up with everything. I found Moego through Googling "Mobile grooming app" OH MY GOSH!!! This app saved my life and got me to 5 employees strong now! This app does everything from schrduling in the same area so I dont drive all over the state lol to reminder CALLS and texts get sent out to avioid cancelitions due to the customers forgetting.

Cons

The price to add another Bus is a bit pricey for it to do the same as it has been doing. I was hoping it would keep track of the mobiles I use. Like mileage and maintenace. Whos in what unit for that day etc

October 2018

Frances from Collar cuts

Company Size: 2-10 employees

Industry: Veterinary

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

October 2018

Mobile grooming

Pros

I love how easy it is to make appointments.

Cons

Deletes notes and not sure why. Some of my clients, expecially clients with multiple dogs, I have to remember what I have done on them. Very frustrating.

Response from Moement

Replied October 2018

Hi Frances, we are sorry that our app delivered such bad experience for you. our team is working hard to track issues you reported here to stop this issue from happening again! we keep updating features to meet clients progressive demands so that there might cause some issues during the process. Please also feel free to contact Lily, she's always there and will support you along the way. we appreciate your trust and your business with us:) Thank you!

May 2020

Jenny from Doggy Style Grooming

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

So simple but full of features

I’m very happy with this software. I tried another that has been around a long time and they fell short! I don’t know how I survived without MoeGo.

Pros

The ease of use! It’s very simple and quick to enter in new client information or to create an appointment. I love that there’s a place for vaccinations and a reminder option.

Cons

The price jump for 2 way messages is pretty steep. I don’t send too many so $30 is a lot. But it’s so handy to stay in one app instead of switching to my phone to message a client.

Reasons for Choosing MoeGo

I used the free trial and loved it.

June 2020

Brenda from Just Bark'n Beautiful

Company Size: 2-10 employees

Industry: Veterinary

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Great value

Pros

Going from completed appt to scheduling next. Also reminder and confirmation.

Cons

Cannot see the daily appointments , only individual.

Reasons for Choosing MoeGo

Highly recommended by other groomers