MoeGo

RATING:

4.8

(229)

About MoeGo

MoeGo is a cloud-based pet grooming solution designed to help pet salons and groomers handle client appointments, communications and service agreements on a centralized dashboard. It provides a scheduling assistant, which lets businesses view bookings, create client-specific notes or reminders, manage employee accounts and more. Key features of MoeGo include call reminders, multi-device access, client lists, reporting and service agreement management. Groomers can utilize the mobile application to communicate with customers via SMS, adjust schedules or routes on customer cancellations or re-engagement and record credit card or cash transactions. Additionally, the application enables businesses to capture clients' approvals on service agreements by receiving digital si...

MoeGo Pricing

Mobile Starter: $49 per month Mobile Growth: $99 per month Mobile Ultimate: $159 per month Salon Starter: $79 per month Salon Growth: $149 per month Salon Ultimate: $239 per month

Starting price: 

$49.00 per month

Free trial: 

Not Available

Free version: 

Not Available

MoeGo
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MoeGo Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for MoeGo

1 - 5 of 229 Reviews

User Profile

DruAnne B

Verified reviewer

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2018

Moego goes with me everywhere

It Has improved my productivity and scheduling immensely I’m able to schedule the whole year out

PROS

I like I can keep up to date on my schedule and clients wherever I go. My files are with me, I can communicate with my client. I can fill a spot easily if there is a cancellation. I can easily move appointment from one groomer to another.

CONS

If I Im in a dead spot no access. I can see when clients communicate other my groomer but not what my groomer says without opening it up If I wanted to take a week off I wish my repeat appointments would drop down one eeek to avoid holidays and vacations It doesnt notify me when someone cancels their appointment when it asks to confirm appointments. Need a tab for Veterinary contact and place to write medical issues

Paul

Retail, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

MoeGo is the market leader for pet grooming software

Fantastic. Well done everyone... honestly... the reviews for this software are off the chart aren't they? There is a reason for that. (I promise I'm not working for them, just a passionate advocate!)

PROS

I think the best thing I can say about MoeGo is that I've been using it for 2 years now and I continue to see how much effort this company puts into making genuine upgrades and improvements. I am convinced that MoeGo spend more time and money on improving this platform compared to all other platforms... I know this is why I would recommend MoeGo above all the other software.

CONS

Tiny stuff really. Showing the age of the pet more easily would be one fix they could implement. Really though, I have seen so many positive changes, I have to believe they're doing their best to continually improve the user experience.

Reason for choosing MoeGo

I really took my time looking at all the options. The 4 above were on the shortlist... I think 123Pets is now DaySmart Pet... at the end of the day, the user interface and the functionality was head and shoulders above... One reached out to me for a pretty amazing intro offer that I'd stay on if I joined.... did my research though and their corporate email was a gmail account... Sorry, that doesn't engender much confidence!

Reasons for switching to MoeGo

Starting out small I was saving money in the early days. As soon as you're approaching 'scale' this system saves you a tonne of time.

Melissa

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Do not trust this company shocked at price increase (four times the starting price)

Surprise increasing for product after you put all of your clients and schedule your year out

PROS

Horrible company! Loved software, built my business with it then surprised me with huge increase! Do not trust them! You will put all of your clients in the system, book your whole year then went from $39 a month to $200 month! No way. Then to be nice said I could pay $100 monthly. Should be reported to the bbb. I will contact all Orange County groomers to never use them!

CONS

Price increase more than 4x original agreement

Racheal

Veterinary, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

my personal assistant !

i really enjoy the app and how responsive the cudtomer service is when I need it.

PROS

I had just opened my Mobile dog grooming business. I was the only one there to start up my company. I cant begin to tell you how thankful I am that this app was outy there I tried several with only added frustration to my stressed life. I couldn't seem to keep up with everything. I found Moego through Googling "Mobile grooming app" OH MY GOSH!!! This app saved my life and got me to 5 employees strong now! This app does everything from schrduling in the same area so I dont drive all over the state lol to reminder CALLS and texts get sent out to avioid cancelitions due to the customers forgetting.

CONS

The price to add another Bus is a bit pricey for it to do the same as it has been doing. I was hoping it would keep track of the mobiles I use. Like mileage and maintenace. Whos in what unit for that day etc

Reasons for switching to MoeGo

because their app erased all my scheduled appoinment that I had already had booked for weeks. I couldnt call anyone because i had no idea who was where or when on my schedule it was humiliting and embarrasing to go through

Sophie

Retail, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

A Tiny Bit AWESOME

Very happy bunnies over here in the UK :) thank you!

PROS

Fantastic, quick and lovely responses whilst feeling our way around the software..... go, team!

CONS

lack of the above! is this really too short to be accepted? i am trying to leave you a great review here! ;) every time i hit 'submit' i'm back to this....

Reason for choosing MoeGo

The automation of appt reminders, being in the animal industry, etc. Also, the customer service has been amazing!

Reasons for switching to MoeGo

The automation of appt reminders, being in the animal industry, etc.