It Has improved my productivity and scheduling immensely I’m able to schedule the whole year out

I like I can keep up to date on my schedule and clients wherever I go. My files are with me, I can communicate with my client. I can fill a spot easily if there is a cancellation. I can easily move appointment from one groomer to another.

If I Im in a dead spot no access. I can see when clients communicate other my groomer but not what my groomer says without opening it up If I wanted to take a week off I wish my repeat appointments would drop down one eeek to avoid holidays and vacations It doesnt notify me when someone cancels their appointment when it asks to confirm appointments. Need a tab for Veterinary contact and place to write medical issues

I have never had such reliable support.

I like how there are less steps for everything compared to my old software company. They listen and take into consideration the needs and ideas from the businesses they support. My payroll has become soooooo easy....

There are a few minor tweaks that could be adjusted. Not being able to merge clients, or move pet's to another owner if they are rehomed. The product does not integrate with the Square register unfortunately. My register is only a few years old and I am not about to replace the register with a terminal.

Surprise increasing for product after you put all of your clients and schedule your year out

Horrible company! Loved software, built my business with it then surprised me with huge increase! Do not trust them! You will put all of your clients in the system, book your whole year then went from $39 a month to $200 month! No way. Then to be nice said I could pay $100 monthly. Should be reported to the bbb. I will contact all Orange County groomers to never use them!

Price increase more than 4x original agreement

It's been amazing. We really enjoy using it and appreciate the groomer friendly system.

It's very user friendly. The reminders work way better than previous systems we used. It also helps the business by having a card on file.

With multiple groomers it would be nice to have more SMS. Also grooming notes on multiple dogs will show up on the other dog's file.

Very happy bunnies over here in the UK :) thank you!

Fantastic, quick and lovely responses whilst feeling our way around the software..... go, team!

lack of the above! is this really too short to be accepted? i am trying to leave you a great review here! ;) every time i hit 'submit' i'm back to this....