I've been using My Time for as long as I can remember to manage everything from work to personal life. Its very easy to use, both as a newbie and an experienced user. Brilliant price point, compared to other applications that offer similar features this is a steal! My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services. Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

Over time some of the free features of My Time have been moved to only be available to premium users. The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

I started using MyTime when it was just an online scheduling tool, but now it is so much more. I use it for product sales, as a time sheet for my employees, to track sales, to communicate with customers, and for all of my online marketing! If you are a new user, MyTime can replace so many different services that you are probably paying for separately, and save you a ton of money at the same time. If you are a veteran user (like me), keep an eye on all of the extra services that are constantly being added, like the reputation manager and email marketing campaigns.

It literally replaces what I was using on 6 different subscription services, and at a fraction of the cost. I can keep all of my info in one place instead of having communications in my phone, email marketing on another site, scheduling on yet another site, and so on. Everything works together seamlessly now.

I can't really think of anything. All of my suggestions or feedback that I send to MyTime relating to the software are actually addressed and they let me know when the changes are complete.

The relationship started on the wrong foot, which should have been an indication of things to come. I was sold a solution, that never truly materialized. After everything was negotiated with their sales team, we went into the contact phase, at that point, the [sensitive content hidden], denied the agreement to seek a higher rate. His truly unprofessional manner throughout never demonstrated partnership nor an effort to build long term relationships. His demeanor and focus was always on the organizations bottom line. His lack of leadership has built an organization that is focused on a transactional relationship with their clients. We provided every opportunity for [sensitive content hidden] and his team to address our concerns, but nothing was every done. Needless to say, we have transitioned to a new solution that is more stable and a partner. We made the transition prior to the end of our contract with MyTime. So despite still having to pay the remaining term, it was the right decision for my business. It reminds me of the screen in Moneyball when Billy Bean is speaking with David Justice. “The Yankees are paying you $3.5MM to play against them!” I am willing to pay more, NOT to use MyTime, that should tell you everything you need to know!

The desktop version was usable, there is some value in some of the management reports.

The speed, lack of responsiveness and overall stability of the mobile application was detrimental to our business. [sensitive content hidden], was unprofessional, and transactional focused. He is not looking to develop long term relationships.

This app has made scheduling and client management so much easier as a new small business owner who is everything; CEO, CFO, CMO, and Admin, HR, Payroll, Customer Service, and Public Relations. With the app I am able to create client profiles at the same time as their appointment, provide a quote on services so there are no surprises, receive payment, appointment creation and reminders to reduce no shows and unfilled bookings, create recurring appointments for repeat business, provide a thorough menu, set up marketing and promotions a year out, setup feedback/review opportunity for the client, product codes and discounts, and reminders for recurring treatments.

What I like most is the scheduling calendar and my personal calendar are synchronized to reduce conflicts between my personal and business schedule and I can adjust pricing for sm

I can't think of anything I don't like.

I've been with my time over a year and have been able to increase my business because I can study my business thanks to the reports that they system can run. Anytime I have ever had a suggestion or a problem the customer service has been prompt to respond and improve upon the system. Even the CEO has contacted me directly to gain understanding off a past issue! I'm in love with MyTime and couldn't see myself using anything different!

Ease if use. Sophistication.

I would like to make it mandatory for some clients to pay a deposit not All or Nothing

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

I like the look and user friendliness of the widget on our website.

The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

It is very intuitive and easy to use. There are a lot of really cool built in features that streamline the process of creating appointments and saving notes. I also LOVE the responsiveness of the customer service. They actually listen to feedback, and implement it quickly if it is something that would be useful.

I wish there was a better way to view appointment sales total on the appointment in the calendar for people who don't use the POS. I feel that the software is geared towards people who use their integrated POS system, but there are some features that are missing for people who don't. I wouldn't use their POS only because I have multiple lines of business that don't all use appointments, but I have one central POS system. That is not something I can use their POS for.

MyTime has really helped me organize my practice. Clients can schedule and reschedule their sessions without having to reach me by phone. I keep all my notes and records in one place. One thing I really like is that it automatically applies the cancellation policy without making me enter into an awkward conversation or negotiation with the client. It's also helped me improve my online reviews which has in turn brought me additional clients. Their customer service is fantastic and always responsive and helpful.

Easy to use, manages all the major parts of my business from scheduling to payments. The messaging function which allows clients to reach me with a text message is great - much better than handing out my personal cell phone number to everyone.

No real cons so far.

This company has really been great from start to present!! I started with MyTime as they grew with my business also so growing together has been great! Being able to do scheduling and marketing including payment for service all in one place has been absolutely great!! I recommend this for new and well established businesses !!

Scheduling is easy along with client communication options! Setting it all up is pretty easy also very user friendly! Well priced for all you get!! They are Always looking for feedback so they can better your experience!! Everything is at your fingertips! The Marketing platform is beyond helpful! Well rounded 5 star service!

None really just hoping they come up with a way to import contact from my phone to the MyTime client database with just a few clicks!! No other Cons!

Significantly reduces administrative time, so I can spend more of my time making money and taking care of my clients.

MyTime isn't just scheduling; it takes care of all things related to managing a company, including employee time sheets, customer communications, online marketing, and sales tracking. Mobile app and Google calendar syncing are crucial. Discount and promo code options are great. Love the marketing automation!

Would be nice to make notes per session and client, rather than one long list of notes per client. As a small start-up, cost is our biggest barrier to entry; it's about twice that of some of the competitors. I recognize that all the services it address likely makes this worthwhile, however, and we'll keep an eye on this product as part of our growth model.

MyTime bullies the small business owner.

There were some good things about the software, but the bad out weighed the good, so I have nothing to say about any of the working features. What mattered to me was being able to cancel when I needed to cancel.

I used MyTime for several years, in which the contract auto renews, but if you want to cancel you only can cancel during the one month of the year that you joined. MyTime forces you to keep paying for their software even if you no longer need it.MyTime has no integrations worth using.

My experience has been so awesome that I switched to MyTime from another software after 5 years of service and their failure to keep with changing technology.

The personal service from customer care to my clients when I am not available.

I hate paying for it but is it so worth the money and one stop everything in software and marketing for my business.

Eversince using MytIme the percentage of no shows have gone down close to 0%. I love the feature that reminds patients that it's time for their maintainance appointment. A great passive tool !!!!

That it reminds patients of their appointments. No more excuses that they forgot or didn't put it in correctly.

I can't put time aside for other things than blocked and appointments. Sometimes I would like to for example, to write down that I'm at a meeting

Overall MyTime is a great product. Costumer service great. I recommend other to use this application.

I like it so much. MyTime save my time. Convenient app. Ease to use.

Sometimes I notice glitches in the system

So far it has been great and enjoyable.

This software makes scheduling easy and reliable with text sent to customers about appointments is a great way to catch the customers that need an extra reminder or two about their appointments.

Occasionally the schedule will switch back to the current day when looking at future appointments.

It has made the scheduling for our company very easy. We have multiple people at different locations and this works great.

multiple locations determines the billing, not the number of staff.

not sure yet

I think MyTime has a much more user friendly experience than my previous software for both consumers and from the merchant side of things. I also think that MyTime does a better job of generating reviews which has been SUPER beneficial. My favorite part as a business owner is probably the Scheduler app and being able to look up client info, schedule appointments, and charge people through the POS.

I am just going to paste in an actual message that I sent to this company because it says how I feel Original message: "When I say you guys are doing a great job, I really mean you're doing a great job. Every issue that I initially had with the features of mytime has been or is being addressed and I'm just blown away with how quickly you are making improvements to this system. EVERY SINGLE PERSON that I have interacted with in the course of joining and using this software has been nothing but helpful and accommodating. Keep up the superb work. I can't wait to see where it goes from here." - End original message I have honestly bounced around with several solutions over the past 3 years and nothing has out-shown Mytime. It is a little "light" on the point of sale and invoicing side but don't count that out. They have improved and added SO MANY things in such a short period of time. AND they are eager to LISTEN and make things better. Absolutely TOP NOTCH. I love it and my clients love it. If you haven't considered them then you absolutely SHOULD be.

Client accessibility, an app for both myself and the client, and ability to hold all forms.

The software allows me to handle everything in one place. My clients, pictures of my clients hair, forms, and my favorite an app for the clients to make their appointments.

Missing: Ability to have more than one waiver. I have been asking constantly. I really need to be able to create several waivers for client signatures. I would like my pictures to have the ability to show as a gallery within the client file and all photos of all clients to show in a gallery on the dashboard in case I want to show a potential client my work.

MyTime is a full business system: point of sale, online booking, scheduling, and email marketing. My salon has been using it for a few months. We switched from Booker, and see the difference, really. How? Much simpler. Clean looking, easy. Automatic. Emails and texts go out in the background and we don't worry about them. Easy to track our sales and products. Customers have actually complimented us about how easy to book online.

Our only advice to MyTime is keep it up! MyTime did a lot of handholding and phone training with us though so the ymade switching as painless as possible. worth it!

I will to add to this later! MyTime keeps us so busy between connecting with our current clients and marketing to our new local customers, im too busy shopping for my seccond location opening in next year!

Always available for genuine help.

because of the new technology they are marketing for the US, there has been a few changes in they processing that make it a bit more time consuming to track some things, but again, every time i need help, i just give them a call.

We started using mytime about a year ago and definitely recommend it. It's reliable and easy to reach them by phone anytime I need them. Their scheduling and marketing work well and my clients like it. Glad I went with them! Clients are easily able to book online, which is great. And automatic appointment reminders and confirmations just happen - I don't need to do anything.

No complaints. Everything has worked well so far and they've been available for any issues on the phone quickly.

What I liked most is that not only you can schedule your appointments, but you also get reports on the appointments and revenue, which is very helpful. It is also easy to use.

The only downside is that there is only a daily preview of the calendar and you can't get a whole view of the entire day, but you need to scroll up and down the app.

Best point right away is the way you can schedule appointments online. That combined with their emails and text for getting more reviews as reminders to customers.. this software is a winner in all areas

It is hard sometimes to find something wrong with a software.. This is going to be one of those time.. I love this program.

IT HELPS ME TO MANAGE THE RECORDING OF MY FIELD SERVICE TIME.

TELEPHONE DATA MERGES WITH CONTACTS IN PHONE DATABASE. HENCE, YOU CAN MAKE A CALL IN THE APPLICATION. ALSO, I LIKE THE STATISTICS FEATURE OF THIS SOFTWARE.

THE NAME SORT FEATURE OF THIS SOFTWARE CANNOT MERGE WITH YOUR CONTACT LIST ON THE PHONE. IN SETTING UP A CONTACT, YOU HAVE TYPE DATA ALL OVER AGAIN.