# Paw Partner Software Reviews, Demo & Pricing - 2026 > Review of Paw Partner Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/pet-grooming/paw-partner-profile --- [Home](https://www.softwareadvice.com/) / [Kennel Software](https://www.softwareadvice.com/kennel/) / Paw Partner Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/reviews/)[Alternatives](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/alternatives/) # Paw Partner 2026: Benefits, Features & Pricing Wondering if Paw Partner is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Paw Partner 4.8 [(60)](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/reviews/) Pricing Starting at $44.99 per month ### About Paw Partner Paw Partner is software for independent pet care businesses — boarding, daycare, grooming, and training. Founded in March 2020 in Bellingham, WA. Privately held, started and owned by independent pet care business owners — not by private equity, not by venture capital. We answer to customers, not investors. Austin and Lindsay built Paw Partner because they run their own 130-dog-a-day facility, and every software they tried was either too expensive, too rigid, or built by people who had never worked a pet facility. What makes us different isn’t the feature list. It’s who we answer to. We run our own boarding and daycare facility, so we know what it costs to run one — which is why we charge what’s fair, not what we could squeeze you for. Support is staffed by people who’ve actually worked in the industry. They’ve cleaned a kennel. They know what your Friday morning looks like before a holiday weekend. Wondering if Paw Partner is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. ## Paw Partner User Interface ## Popular Paw Partner Alternatives Main Product Paw Partner 4.8 [(60)](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.85Value for money - 4.92Customer support - 4.68Functionality Pricing Starting at $44.99 per month Get Price Alternative Product [Breeder Cloud Pro](https://www.softwareadvice.com/kennel/breeder-cloud-pro-profile/) 4.6 [(79)](https://www.softwareadvice.com/kennel/breeder-cloud-pro-profile/#reviews) Ratings Breakdown - 4.54Ease of use - 4.73Value for money - 4.51Customer support - 4.46Functionality Pricing Starting at $6.99 per month Get Price Alternative Product [KennelBooker](https://www.softwareadvice.com/kennel/kennelbooker-profile/) 4.6 [(77)](https://www.softwareadvice.com/kennel/kennelbooker-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.71Value for money - 4.76Customer support - 4.38Functionality Pricing Starting at $49.99 per month Get Price Alternative Product [Pet Manager](https://www.softwareadvice.com/kennel/pet-manager-profile/) 5.0 [(61)](https://www.softwareadvice.com/kennel/pet-manager-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.78Value for money - 4.92Customer support - 4.82Functionality Pricing Starting at A$50.00 per month Get Price Alternative Product [BusyPaws](https://www.softwareadvice.com/kennel/busypaws-profile/) 4.7 [(79)](https://www.softwareadvice.com/kennel/busypaws-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.53Value for money - 4.70Customer support - 4.46Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Gingr](https://www.softwareadvice.com/pet-grooming/gingr-profile/) 4.5 [(214)](https://www.softwareadvice.com/pet-grooming/gingr-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.30Value for money - 4.38Customer support - 4.31Functionality Pricing Starting at $95.00 per month Get Price ## Paw Partner Pricing and Plans Starting price: $44.99 per month Free Trial Free Version Boarding & Daycare $99.99 flat rate, per month Plan includes: - Boarding - Daycare Grooming or Training Only $44.99 flat rate, per month Plan includes: - Grooming or Training Only Custom App $99.99 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Paw Partner Features - Popular features found in Kennel Client Management Client Portal Electronic Payments Employee Management Mobile Access Online Booking Pet Birthday Tracking Pet Grooming Photo Management Records Management Reminders - More features of Paw Partner Activity Dashboard Activity Tracking Alerts/Notifications Animal Database API Appointment Management Appointment Scheduling Automated Scheduling Automatic Backup Availability Management Barcode/Ticket Scanning Billing & Invoicing Booking Management Calendar Management Commission Management Confirmations/Reminders Credit Card Management Credit Card Processing Customer Accounts Customer Database Customer History Customer Management Customer Service Management Customizable Branding Customizable Templates Customization Discount Management Document Storage Drag & Drop Electronic Forms Electronic Signature Email Alerts Email Marketing Email Reminders Employee Time Clock Event Calendar Facility Scheduling Inventory Management Invoice Management Loyalty Program Mobile Grooming Multi-Location Multiple User Accounts Onboarding Payment Processing Payroll Management Personalization Point of Sale (POS) Real-Time Reporting Receipt Management Recurring Appointments Recurring Tasks Reporting/Analytics Reporting & Statistics Reputation Management Sales Reports Scheduling Search/Filter Service Catalog SMS Messaging SMS Reminders Social Media Integration Staff Management Task Management Task Scheduling Third-Party Integrations User Management Vaccine Management Wait List Management ## Paw Partner Integrations Stripe Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review ## Paw Partner User Reviews Overall Rating 4.8 Ratings Breakdown 5 87% 4 12% 3 0% 2 0% 1 2% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 4.9 Functionality 4.7 Josh S. Verified reviewer Hospitality 11-50 employees Used daily for less than 6 months Review source Reviewed March 2021 Paw Partner to the rescue 5 Amazing. I couldn’t have dreamt of a better team to help our business with this transition. The entire Paw Partner staff has been nothing but friendly, helpful, and continuously gone the extra mile for us. The product is easy to use and saves us both time and energy. Paw partner came to our rescue. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: There was a lot that drew us to choose paw partner. Integrating our boarding, grooming, and pool therapy into one system. Automated confirmation messages, client access to check reservations, request new ones, and update their pets info from an app or website. The ease of tracking commissions and fixing commissions if there are any mistakes, the great team Paw Partner has put together to walk us through and continue to help us as we’ve used the product. Friends and foes system to help us place dogs in friendly play groups without a ton of notes in a word doc or cumbersome excel sheets. Helpful color coded tags to help identify any special needs an animal may have. Easily identifiable expired vaccinations and icons for intact pets. Everything about Paw Partner took what we were already doing, or trying to do, streamlined it, made it easier, and less time consuming. Cons: After working with our previous software for 15 years the switch to someone new took some time but the Paw Partner team always went the extra mile in helping us. Whether it was hopping on Zoom or a call to walk me through setting something up, making video tutorials to help us train our staff, giving us guides and helping us reach out to our clients to inform them of our switch to Paw Partner. Reasons for switching to Paw Partner We originally acquired Kennel Suite in 2005 and had used it ever since. With any product that’s 15 years old with support for KS ending in 2017 the program slowly declined. Becoming increasingly cumbersome, crashing unexpectedly, and refusing to start. It was clear by 2020 we needed to replace our system. Read More FJ Fabiola J. Verified reviewer Veterinary 2-10 employees Used daily for less than 6 months Review source Reviewed November 2025 My overall experience has been amazing 5 My overall experience has been amazing. After coming from another system that was the complete opposite in terms of support and functionality, Paw Partner has been a breath of fresh air. Their team has gone above and beyond to make sure everything is set up correctly and that I understand how to use the platform confidently. My overall experience has been amazing. After coming from another system that was the complete opposite in terms of support and functionality, Paw Partner has been a breath of fresh air. Their team has gone above and beyond to make sure everything is set up correctly and that I understand how to use the platform confidently. The onboarding process has been organized, personal, and extremely helpful, and it has already made a huge difference in how we run our business.s been organized, personal, and extremely helpful, and it has already made a huge difference in how we run our business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The level of support and guidance has been outstanding. From the very first meeting, the team took the time to walk me through every module in detail, explain pricing, services, and setup, and make sure everything was customized to my business. They handled the entire onboarding process smoothly and integrated all of my information into the system perfectly. I truly feel supported and understood, which has made this transition stress free. Cons: The only challenge so far is that there is a lot to learn, simply because the system offers so many features. However, the support team has been incredibly patient and thorough, so the learning curve has been very manageable. Reasons for switching to Paw Partner Pricing and support. Company kept upping the pricing. Read More LR Lauren R. Verified reviewer Hospitality 11-50 employees Used daily for less than 6 months Review source Reviewed May 2026 RUN AWAY FROM PAW PARTNER 1 This system is horribly clunky to use. It has \*very\* limited customization options. There are very basic functions that it lacks (can't override a booking, can't add notes to a reservation, run cards print in a way that is very confusing and hard to read, entering feeding and medication instructions is a HUGE headache and is overly complicated, report cards are limited to one update and only 10 photos per stay. The demos and trainings are very vague and unhelpful. Our date transfer was botched which caused major headaches that we are STILL dealing with over a month later. I'd love to get rid of this software altogether but now we are stuck with it. We may end up changing again in another year. This system seems like it would be great ONLY if you're moving from paper to this. The amount of "feature requests" we had to put in during this transfer was shocking. This system seems like it's too new, too Ratings Breakdown 1 Ease of use 1 Value for money 3 Customer support 1 Functionality Pros: There are some unique features that are nice. I don't have many positive things to say about it and our customer service experience during out data transfer was so bad that they comped us two months. Cons: Very limited customization options, not user friendly for staff, basic needed functions unavailable. Reasons for choosing Paw Partner Cleaner interface (We were wrong). The demo glossed over a lot of the programs shortcomings Reasons for switching to Paw Partner Petexec was bought out by Gingr and it not being updated further Read More RH Ronnie H. Verified reviewer Veterinary 2-10 employees Used daily for less than 2 years Review source Reviewed January 2026 Paw Partner Grew My Business 30% YOY for 3 years. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Paw Partner has been instrumental for my business growth. Since onboarding, I have grown 30% YOY using them. The portal for clients is user-friendly, the pay system is top notch, and they really set this up for a business that depends on automatic/online use for customers. By having Paw Partner, I save $30K+ a year not having a receptionist. It is a fantastic value for the money, easy onboarding and easy to learn. Hands down the BEST CRM program I have ever had in my 16 years of experience in this industry. Cons: The ONLY thing I do not like about Paw Partner is that if I need to change a payment method to pay my monthly fee, I have to call it in. My card was compromised and I also needed to change the bank account information for automatic payments. It would be nice to have an account where I can do that myself and not bother them. Reasons for switching to Paw Partner Because Pawfinity was more expensive and not as user friendly Read More KS Kaitlyn S. Verified reviewer Consumer Services 11-50 employees Used daily for less than 6 months Review source Reviewed June 2025 Paw Partner review - Pooch At Play 4 Very good! We're learning as we go and feel supported by the team to help us through any future hurdles. We're excited to hopefully use the training feature in the near feature! Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The team! They've been incredibly helpful with every single issue and respond quickly. We also love the feed feature! We're slowly getting more and more of our clientele interacting with the app and the feed. Cons: Coming from PetExec, there are quite a few features that are set up very different (like attaching grooming/daycare to boarding reservations) and we've had to change how we set some things up. Reasons for choosing Paw Partner The team was helpful and we were able to keep a lot of our features. Reasons for switching to Paw Partner They were becoming obsolete and we were not interested in Gingr. Read More MH Mikaela H. Verified reviewer Facilities Services 2-10 employees Used daily for more than 2 years Review source Reviewed March 2025 Paw Partner Review 5 So far, Paw Partner has been wonderful. It really is easy to use and it's so nice to have all our client's information at our fingertips. We are able to feed, medicate, and even assign individual kennels to the dogs right from our phones. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really like how Paw Partner allows our clients to make reservations online. This really helps limit our phone calls when making reservations. But it is also very easy to use and even our clients can agree how convenient it is. Cons: I don't love how it is set up. I wish there was more ways to customize it. With our business, we feed at certain times so it would be nice for the "reports" to reflect those times instead of morning/evening feeds. Some of our clients eat lunch, or have snacks at 9pm. Reasons for switching to Paw Partner We couldn't make reservations online, or see our client's feeding/medication reports. Kennelsoft was also extremely difficult to learn and couldn't get it on any device, except at the reception area. We needed an upgrade. Read More JV Jenna V. Verified reviewer Retail Self-Employed Used daily for less than 2 years Review source Reviewed April 2025 Amazing system 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love this system. It’s easy to use, has a ton of great features and it’s always extremely quick and does not lag. Anytime I have a question, whoever answers is very quick, friendly and helpful. Cons: I don’t have any cons about the program. Reasons for choosing Paw Partner Well priced and has amazing features. Also the ability to grow into other services other than grooming Read More AJ Arysta J. Verified reviewer Veterinary 2-10 employees Used daily for less than 2 years Review source Reviewed February 2025 PawPartner Platform and Service Review 5 Five star. Great service and platform overall. Love that help is quick and efficient. Everyone has been friendly and helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Support is quick and easy to get. No question or request is a bad one- I am always welcomed. Cons: Would like to be able to change service name. For example, my local area does not allow for me to use the word 'boarding' due to being home based. Instead, I must list my services as 'overnight pet sitting'. Additionally, I utilize the 'Training' portion for "drop ins" at clients home. Both titles of "Boarding" and "Training" cannot be edited. Reasons for choosing Paw Partner Simplicity and user friendly. Easy of set up and support of doing so. Read More TU Tracy U. Verified reviewer Retail 11-50 employees Used daily for less than 2 years Review source Reviewed November 2024 Business Owner/groomer 4 We have been very happy with our overall experience using PawPartner. The platform has been a valuable tool for managing our appointments, payments, and client interactions. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: One of the standout features of PawPartner is the exceptional customer service. The team is always responsive and genuinely willing to listen to user feedback. We especially appreciate their openness to suggestions for upgrades, making us feel valued as partners in improving the platform. This commitment to continuously evolving and addressing customer needs sets PawPartner apart and ensures a positive experience for both our team and clients. Cons: Scheduling Multiple Pets Simultaneously Implement a feature that allows clients to add multiple pets to a single appointment booking. This could include a dropdown menu for selecting pets from the client profile or an option to "add another pet" before finalizing the booking. Faster Paw Payments Consider integrating a payment processor that supports same-day or next-morning payouts without requiring an early close. This might involve switching to a provider with faster settlement times while maintaining accounting-friendly cutoff times. Groomer's Name on Receipts Add a field on the receipt template to display the assigned groomer’s name. This can be auto-populated based on the appointment details. First Available Groomer" Scheduling Option Develop a system that automatically scans all groomer schedules for the next available slot and presents it to the client. This would eliminate the need for clients to manually check each groomer’s availability. These changes would not only ease the booking process but also enhance operational efficiency and customer satisfaction. If you'd like, I can help draft specific requests or proposals to present these ideas to your software or platform provider. Let me know! While we appreciate the responsiveness of the PawPartner team and their willingness to take suggestions for upgrades, we’ve noticed occasional delays and a lack of in-depth knowledge when addressing some of the issues we encounter. Improving response times and ensuring the team is better equipped to handle complex or technical questions would significantly enhance the overall support experience. We value the effort you put into maintaining great customer relations and look forward to seeing continued improvements in this area. Reasons for choosing Paw Partner PawPartner has provided the essential options and tools we need to manage our daily processes efficiently. Its features align well with our operational needs, making it a reliable platform for scheduling, payments, and client communication. While there are areas for improvement, such as faster customer support and enhanced knowledge for resolving complex issues, we appreciate the functionality the system offers and the team’s openness to feedback. Read More SY Sara Y. Verified reviewer Veterinary 2-10 employees Used daily for less than 6 months Review source Reviewed July 2025 The BEST Customer Service 5 We have been very nervous about making the switch over to Paw Partner but after many training sessions and especially those with \[sensitive content hidden\] our minds have been put to ease. \[sensitive content hidden\] has communicated every single detail and feature in a way that is so easy to understand, answered ALL of our questions personally (and promptly!), and has actually made the process and training sessions fun! All of the team members have been super personable, kind, helpful and patient, which makes such a stressful switch less scary! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: First and foremost, the customer service — hands down. We also love the app, the picture timeline, intuitive design and all of the details you can put into the pets. Cons: There is nothing that we do not like about it — if any “con,” it would only be that we are just missing a few features that we have gotten used to but they have been heard, understood and noted by the team members as well as met with solutions to work around them. Reasons for switching to Paw Partner Our current software is shutting down soon. Read More Showing 1 - 10 of 60 Reviews [See All Reviews](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/reviews/) ## Paw Partner Popular Comparisons [Breeder Cloud Pro vs Paw Partner](https://www.softwareadvice.com/kennel/breeder-cloud-pro-profile/vs/paw-partner/)[KennelBooker vs Paw Partner](https://www.softwareadvice.com/kennel/kennelbooker-profile/vs/paw-partner/)[Pet Manager vs Paw Partner](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/vs/pet-manager/)[BusyPaws vs Paw Partner](https://www.softwareadvice.com/kennel/busypaws-profile/vs/paw-partner/)[Gingr vs Paw Partner](https://www.softwareadvice.com/pet-grooming/gingr-profile/vs/paw-partner/)[Kennel Connection vs Paw Partner](https://www.softwareadvice.com/pet-grooming/kennel-connection-profile/vs/paw-partner/)[MoeGo vs Paw Partner](https://www.softwareadvice.com/pet-grooming/moego-profile/vs/paw-partner/)[ProPet vs Paw Partner](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/vs/propet/) [Compare All Alternatives](https://www.softwareadvice.com/pet-grooming/paw-partner-profile/alternatives/) ## Other Top Recommended Kennel Software [eTailPet](https://www.softwareadvice.com/retail/sellit-pos-profile/) **4.2** (13) Recently recommended **1** times [PetExec](https://www.softwareadvice.com/pet-grooming/petexec-profile/) **4.6** (662) Recently recommended **0** times [Time To Pet](https://www.softwareadvice.com/kennel/time-to-pet-profile/) **4.9** (271) Recently recommended **0** times [MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/) **4.7** (231) Recently recommended **0** times Stuck Between Options? 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