Lots of bugs in the system that they like to blame on user error then be like opps that was our bad.

I have been using groom-pro for a few months now and I love it. It's easy to use and extremely helpful.

The customer service is superb and quick to help. Any small issue that has arisen Bill has immediately fixed for me.

Absolute worst customer service I have ever experienced.

The system is really fast and super easy to use. As a housecall pet groomer, time is money and Groom Pro helps me utilize my time and maximize by income.

My entire staff loves using it as well. Even my clients like the client portal.

Each encounter we had with any member of the Pawfinity team left us frustrated and disappointed in their inability to accept responsibility for any issues we found across the system.

After extensive searching for a suitable database for my grooming business, I decided to try this one. It's great and does exactly what we need.

Pawfinity is user friendly and efficient for our mobile grooming company.

The owner has gone out of his way to completely ban us from logging in for the simple fact we are moving and the software will not support us.

It’s also been great during COVID as we were originally signing up new clients but now we email a link and they can do it all themselves, cutting 5-10 minutes that we can spend grooming.

Groom Pro is user friendly and cost efficient.

Good looking interface and sophisticated software with plenty  other options, however... please read on.

The software itself is very good although I would not recommend it.

Overall my experience has been wonderful. Fantastic support, very fast, and so easy to use.

Great software, fantastic database of clients and pets including photos, very easy to use and fantastic customer support.

I have wasted time with other software and I find either. They are basic and do not handle pet specific business or.

All my customers love it and tell me how professional my business is, it's nice to know they notice. The customer support is amazing.

I love the ease of booking clients for their appointments and the reminders and confirmations emails that automatically go out are great.

I put a lot of time into researching the perfect software for the business without there being too many unnecessary features, within our budget and ease of transferring data.

Overall, I really like using Pawfinity. The pros far outweigh the cons for me.

There are so many things I love about Pawfinity. From the ease of use to the awesome customer service to the great features, Pawfinity is perfect for boarding facilities of all sizes.

I have done lots of researches for a good software and Pawfinity is the best and safest one out there with very nice features and many more to come.

My only con is that I wasted my time using other software options before them.

I ran into a client at the store the other day and was able to schedule an appointment for them quickly, how awesome. The new update has only made this system even faster, easier to use, and better.

Drag and drop appointment movement. Automatically check out as the person the dog is booked under.

I also LOVE the dynamic and flexible pricing model they offer. You can literally price by anything AND it hold both my services and my items.

Horrible customer service. Unable to customize many things that are built in and marketed (text reminders, etc.).

Their fast and nice support is just icing on the cake.

I liked how it was easy to use and customize for my liking. It was also very helpful when I was starting out my business- all the clients said i was so professional.

They are amazing at dealing with any issues and take on feedback to improve their software. The interface is very intuitive and I like that everything is customisable.

Great software almost gets rid of no shows, very responsive team to any issues or improvement requests, would definitely recommend.

Ease of useOnline BookingAutomatic appointment remindersEasy booking and recall for customers at end of appointment.

Savvy pet spa as made the day to day running of our salon so much smoother and a lot more time efficient, saving us money and making out business more professional.

It is user friendly but that's about where it stops been a pro.

Its continually evolving for the better. I'm practically paperless which is great not only for GDPR but cost wise and environmentally too.

Savvy is very user friendly and would highly recommend we love it at k9bubblez. I like text text buttons and reminders.

The people behind it are fantastic, highly supportive couldn’t be more grateful to them.

Loads of features but so many bugs overlooked.

It can take a while to iron out the smaller problems and you dont alway know when/if it gets resolved.

Absolutely fabulous and love the way it changes as we ask for more product expansion on its deliveries.

Had a few problems on the way but the team sorted them our very quickly.

We charged the customer £10 deposit and they  expect us to just tell them that the appointment they booked was not available.

Overall really happy with Savvy Pets, helped us set up our business and have been enjoying it ever since.

The best features of this software are: 1. Online booking function - This has saved us as a business so much time allowing customers to pick and choose the dates/times.

Savvy is super easy to use and the customer service is amazing. They will always take on your suggestions for the software as well.

I would be lost without savvy pet spa 100% great customer service really easy to use the feedback group is fab where all groomer help each other out and it has made my life alot easier.

Appointment creation is very quick and automatically sends out sms & email notifications, which can be fully customised. We can have the calendar setup exactly how we want with the colors we want.

The only thing I don't like is not having an offline copy of the appointments booked.

Savvy Pet Spa is so easy to use and the customer service team are always so friendly and quick to help you with any queries you may have.

Savvy Pet Spa is the best system Ive used for my grooming business. Having everything in the one place including all my contracts is amazing.

I have been using Savvy Pet Spa for a while and i couldnt run my grooming business without them, the automatic reminders are a god send and save me so much time and there customer services is amazing.

The support team are very quick to help with any issues. Visually its appealing and hood value for money.

Very user friendly, is packed with clever features to make life easier. I haven't had a single no show since I've been using this with the automated reminders.

This software is very easy to use. It’s laid out in a simple format so appointments are easy to create and view.

Always 5 star customer service, helpful, friendly, knowledgable, kind.

They take on board your suggestions of improvement or features you’d like added which could help other users and they implement them.

Customer service has always been timely and are ALWAYS super nice to me and resolve any issues or answer any questions very quickly.

Diary is clear and easy to see appointments and client information. Relatively easy to use and customer support is great.

US Dollar

Pawfinity is a cloud-based pet grooming solution designed to help pet salons, kennels, dog daycare and retail pet stores organize client and pet data, schedule appointments, and process payments. The integrated point of sale (POS) system enables professionals to manage inventories, client records, promo codes, discounts, gratuities and more on a unified platform.


Features of Pawfinity include PCI-DSS compliance review, email notifications, invoicing, document storage, time tracking and more. It allows clinics to store files including client documents, vaccination records, receipts, invoices, expense reports, business licenses, photos, and dog training videos in a centralized repository. Additionally, managers can utilize the payroll management module to calculate employee salaries, track commissions and generate payroll reports.


Pawfinity facilitates QuickBooks connect, an accounting solution, which lets professionals automatically receive financial data from Pawfinity nightly. Pricing is available on a monthly and annual subscription and support is extended via online measures.



LongDescription

Employee Management

User Management

Electronic Payments

Personalization

Barcode/Ticket Scanning

Payment Processing

Animal Database

Email Alerts

Document Storage

Activity Tracking

SMS Messaging

Employee Time Clock

Electronic Signature

Confirmation/Reminders

Credit Card Processing

Invoice Management

SMS Reminders

Customer Accounts

Customer Database

Recurring Appointments

Calendar Management

Scheduling

Vaccine Management

Booking Management

Mobile Access

Sales Reports

Service Catalog

Customer Service Management

Photo Management

Credit Card Management

Client Portal

Email Reminders

Customization

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Mobile Grooming

Reminders

Automated Scheduling

Availability Management

Customizable Templates

Billing & Invoicing

Customer Management

Receipt Management

Event Calendar

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Facility Scheduling

Automatic Backup

Reporting/Analytics

Payroll Management

Customizable Forms

Appointment Management

Records Management

Client Management

Staff Management

Customer History

Pet Birthday Tracking

Pet Grooming

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Multiple User Accounts

Onboarding

Inventory Management

Search/Filter

Recurring/Subscription Billing

Key Management

Customer Portal

Event Scheduling

Forms Management

Website Integration

Invoice Processing

Accounting Integration

Electronic Forms

Web browser (OS agnostic)

Pricing from $50 USD per month, visit our Pricing Page for more! https://www.pawfinity.com/pricing/

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Pawfinity

Live Online

Webinars

Documentation

Videos

Pound Sterling

Savvy Pet Spa is a cloud based software designed for pet groomers to manage and grow their business using powerful, time saving tools all in the one place. 



It doesn’t matter if you’re a solo groomer or have multiple salons, if you have drive and a passion to grow your business. Savvy is the one for you!


Since launching in 2018 we have formed a community of pet groomers all across the globe, who empower and support each other in all aspects of their business each day. 



Although Savvy Pet Spa is an online diary and booking system, we are so much more than that. We aim to make pet professionals journey in growing their business a breeze. You can focus less on the boring business side and get back to doing what you love! 


Some of our features include:
• Unlimited users, pets, customers and appointments 
• Colour coded diary function
• No show protection 


• Automatic reminders 
• Pet birthday reminders
• Miss you reminders 
• Deposit reminders 
• Send to all messaging
• Over due grooms messaging


• Electronic contracts and forms for upselling
• Email marketing and newsletters 
• Before & after pictures of your grooms which you can post straight to your socials.


• 24/7 online bookings 
• Add on services functionality for online bookings
• Online shop 
• Free website template 

• Mobile apps for both you and your customers


And much more...


Savvy Pet Spa facilitates integration with various third-party applications including Stripe, PayPal, QuickBooks, Gmail, Google calendar and iCal. 


In addition to this we have our own POS system SavvyPay which is fully integrated in your software. With competitive rates and no contract it can be used for online payments and in person transactions. Card machines are available at your request. 

We offer business support through blogs, podcasts and webinars to ensure your success not only using the software but in your business goals too. 

Support is extended through live chat, 1:1 zoom calls, email, phone, Facebook & Instagram and a dedicated support space for our users. 

Pricing is available through monthly and annual subscriptions according to the level of functionality you require. 

Chat to us!

Pawfinity vs Savvy Pet Spa

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