About ShakeYourTail

ShakeYourTail is a cloud-based dog grooming solution designed to help salons and businesses streamline processes related to appointment scheduling, document management, online booking and more. Professionals can maintain a record of pets' breed, appointment histories, vet contacts, medical notes and clients' details on a centralized platform.

Using ShakeYourTail, salon managers can view color-coded appointment schedules and send automated reminders or confirmations to clients via emails and texts. Administrators can create electronic contracts, send them to customers for validation and gain visibility into clients' details, marketing or appointment metrics through reports. Additionally, pet groomers can add custom services, promotional packages...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of ShakeYourTail

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.0

Functionality

5.0

Ratings Snapshot

5 stars

(4)

4

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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May 2019

Debra from Clark and Green

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

User Friendly Software for Pet Groomers

Since using Shakeyourtail I have cut down on clients not showing up for their appointments. I also no longer need paper based client records as I can store all details on each clients own account, also like that I can attach a photo of the pet as a reminder.

Pros

I like that all the things I needed were already set up for me I just needed to tweek them to the way we work. I use shakeyourtail on several devices; iPad, android phone, iPhone and my desktop at home depending on where I am working so I can book customers in anytime of day which makes me happy. Love that the customer support is there straight away if I am trying to do something and I can’t make it work. Customers like the personalised emails or texts, whichever they have chosen to receive It gives me more time to focus on my business as I am not spending time looking through a paper diary. Being able to look at each clients profile when rebooking is useful, reminds you if customers have cancelled or always come on a certain day.

Cons

I like it all ... so would be wrong to say anything.

December 2020

Stuart from Lakeside Groomers, LLC

Company Size: 2-10 employees

Industry: Facilities Services

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Perfect For Our Business

We have been using this software for 4 years. We have had success with it and our only issue is that since it is hosted elsewhere, we are without service when our internet provider is interrupted. But, this is not the fault of ShakeYourTail. The developers are quick to respond to our needs and have always made themselves available when we need them.

Pros

It is easy to learn the functionality of the software. Customer service responds expeditiously to queries. Developers are happy to implement new functions based on ideas from the users.

Cons

There are no known deficiencies. We have been pleased throughout our relationship.

January 2018

Marianna from Static Pet Grooming

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

January 2018

I love the program burn Custer service is completely frustrating! Can't talk to anyone

Pros

Functionality, easy to use. I would suggest this program to any groomer if you will fix the program updating protocol

Cons

That it doesn't tell you in advance that you need to update. They just shut you off until you pay. I can't even see who I have in tomorrow or if I'm supposed to pick up a pet. I could be losing business

February 2021

Mark from Herts Canine

Company Size: 2-10 employees

Industry: Investment Banking

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great service!

Very good, fast and helpful support

Pros

Great software and very easy to use. When I had problems login in (totally my mistakes) the support was absolutely brilliant and very very fast! Great company and would always recommend

Cons

Nothing, works really well. I shopped around for quite some time looking at other software packages and this company is the best by far

April 2019

Dan from MiPenico, Inc.

Company Size: 201-500 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Perfect for our needs

Easy to use with tons of features. Very pleased.

Pros

Perfect for all our needs. Met all of our expectations and more. Especially loved the seamless cloud feature.

Cons

Really wouldn't change much. Great product at a great value.