--- title: "Darkroom Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Darkroom. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Darkroom is a good fit for you!" source_url: "https://www.softwareadvice.com/photo-editing/darkroom-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Photography Studio Software](https://www.softwareadvice.com/photography-studio/) / [Darkroom](https://www.softwareadvice.com/photo-editing/darkroom-profile/) / Darkroom Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/photo-editing/darkroom-profile/) Reviews [Alternatives](https://www.softwareadvice.com/photo-editing/darkroom-profile/alternatives/) # Darkroom User Reviews ## Reviews summary - Overall rating: 3.9/5 - Total reviews: 21 ### Secondary ratings - Ease of use: 4/5 - Customer support: 3.6/5 - Value for money: 3.7/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 9 reviews (43%) - 4 stars: 4 reviews (19%) - 3 stars: 4 reviews (19%) - 2 stars: 4 reviews (19%) - 1 star: 0 reviews (0%) ## Darkroom customer reviews Showing reviews 1-21 of 21 (page 1). ### review for darkroom photo booth - Overall rating: 5/5 - Reviewer: Mike H. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After many attempts getting info from the competition, I found Darkroom to meet and exceed all my expectations for a photo booth system! Simple to use for myself and customers using the booth! #### Cons The odd bug now and again, but developers are on it with online fb chat and support! --- ### Support is horrible! - Overall rating: 4/5 - Reviewer: Yolanda N. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Hoping to switch all my software to another company since i dislike the support department. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The quality is good but takes a lot of time learning the software. #### Cons Support is horrible!!! They are available normal business hours and closed on the weekend. No after 5pm support. Also I have spent so many hours wasted on just waiting for a responded email. The communication is through email which can take an entire day to resolve one small issue. I have so many issues darkroom booth that can’t seem to get resolved. I leave. A message and hope someone returns my call. They have the ability to remote in, but won’t and if they do it can still take an hour just waiting. They will send links to more links of reading material, which is not support. I can find reading material on my own. --- ### Scammers look out - Overall rating: 2/5 - Reviewer: Jonathan S. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered They locked me out of my account mind you while I had money in it, wouldn't take the site down, wouldn't help me get back into my account to get my money. Customer support would be like "we talked to our engineers about it." Then silence. I would follow up days later, "we've talked to our engineers." Then silence. What a joke of a company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Easy to set up, but that's where it ends. #### Cons They take a huge portion of your revenue, and on top of that, they make you pay a monthly subscription just to access basic features like site analytics. --- ### Quick, easy yet powerful - Overall rating: 5/5 - Reviewer: Bernard M. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The mobile versions are a great benefit in my workflow. The software is a low cost tool for photo editing on the move. #### Cons I can think of nothing negative or missing from Darkroom. --- ### Darkroom helps my workflow, helps my business grow. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm able to get everything to my clients in a timely manner, and have no problems with anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros What isn't there to like about this software? Overall, the program as a whole is clean and runs beautifully. The way things are organized inside this program makes it so much easier to edit. #### Cons There are some limitations to editing, which can be great at times but when you need more advanced editing, it's not there. You'll have to go into photoshop for that. --- ### Easy to use but powerful - Overall rating: 5/5 - Reviewer: Matt F. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered If you're a professional photographer, Darkroom is a great piece of software to have in your collection. It's very user friendly and easy to learn, and has many options and functions for your photography. I also like the dropbox intergration. I use dropbox a lot for getting my files online and sharing them or accessing them elsewhere, so being able to easily get them from Darkroom to Dropbox is very nice. And their greenscreen editing is a nice feature as well. Highly recommend Darkroom. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy the dropbox integration for easily getting the images online to share. The interface is simple and easy to use, but powerful. #### Cons The price could be better, but for how simple and easy it is yet many many functions it has, I think it's worth it. --- ### Great Options and functionality - Overall rating: 4/5 - Reviewer: Wayne S. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I am a semi-pro photographer, I have used Darkroom since it was launched. While i thing the cost may be a bit much, it is a great piece of software to have in your arsenal . Darkrooms integrations are very useful and assist with my workflow. #### Cons The one thing that I liked the least was the end cost for the product. --- ### Industry standard in photo processing software - Overall rating: 5/5 - Reviewer: Mark R. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use various versions of Darkroom for event photography and photo booth work. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Powerful set of features, especially in chromakeying and event photography. Intuitive interface guides you easily. Stable and reliable. #### Cons There is a disconnect in Darkroom Core and Darkroom Booth in reliability. The Booth version is a bit newer to market and as a result has some bugs in it that hopefully will be resolved as it matures. --- ### Good for editing photographs - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Darkroom is fast and very easy to use. Highly recommend it! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its clean interface is very intuitive. Very easy to use and with powerful tools, Darkroom is a very good editor. #### Cons The only issue bothering us is the price - it can be a bit more affordable. Apart from that, we don't have any issues with it. --- ### Flashy photos in a moment! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Fine Art - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked all the customization available as well as the easy one-click integration with Photoshop which I use ALL the time. #### Cons So far I've loved everything... working on integrating custom graphics --- ### Darkroom easy photos Retouching tools - Overall rating: 4/5 - Reviewer: Thileepan K. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. staff learning cost very cheap and we can editing our photos without time waste #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Darkroom User Interface very clean & clear so any type user understand the tools. Darkroom Sell features is different from any other photo editors, because instantly creating and showing previews for your customers before printing, also you can directly publishing & selling product Directly third party websites. #### Cons Darkroom have may tools, so no need additional filters or plugins from third party and easy to learn so your staff training cost very cheap. Darkroom editing tools icon very simple and in front of User Interface so complications free editing application, --- ### LOVE DARKROOM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use Darkroom for 5 of our photo booths. This is so easy to use when we have 2 green screens. No longer do we have to digitally cut out the people. Uploading Graphics, and Backgrounds are so easy! I love that we can save the pictures to Dropbox, and upload right to Facebook. I love the feature to text and email right to clients phone. This was so easy to set up and the tutorials were very helpful! So many options to use we are not even close to using them all. #### Cons None at all this product is the best! --- ### The system is great for simple edits and organizing a catalog, nevertheless I was underwhelmed. - Overall rating: 3/5 - Reviewer: Ella F. - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Great for cataloging and organizing orders. The software does not bog down the computer like some other editing softwares. #### Cons The limitations for editing. Only if you connect this with Photoshop is this really worth anything. --- ### Not quite the all-in-one software - Overall rating: 2/5 - Reviewer: Angelo H. - Product usage: Used daily for unspecified - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Reminds me a lot of a very old software from the early computer days. It's light, simple, and easy to use. #### Cons Too old looking. It isn't attractive. Having to find HELP to use, or to find how to use some features were difficult. --- ### recensione Dark - Overall rating: 5/5 - Reviewer: Nadine B. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered esperienza piacevole #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros le opzioni avanzate che erano a disposizione #### Cons non saprei mi sono divertita nell'utilizzo esperienza piacevole --- ### Not a bad start if you're just starting and have money to burn - Overall rating: 3/5 - Reviewer: Sabastian W. - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used other for unspecified - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a basic program with basic features. If you're just starting out, this is a great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Darkroom is great for beginners who don't care about price and don't need a lot of features available on various other platforms. #### Cons Kind of dated. The features are there, but it seems to have been left in the dark, so to speak, with regards to newer programs available. Cost is a little high for what it offers. --- ### An okay program - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used other for less than 6 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros It's light, simple, and easy to use. Other than that this program could use some drastic improvements #### Cons Too old looking. It isn't interesting enough for me personally from a design standpoint.. hard to find how to use some features. --- ### Darkroom Booth is amazing. - Overall rating: 5/5 - Reviewer: Jesus C. - Industry: Photography - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I own a photo-booth company and I really don't want to emphasize the greatness of the software, but rather the amazing customer service Darkroom offers. Several times I've needed help with updates and they have always been there for me. Strongly recommended. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing customer service. --- ### I wouldn,t wish this software on my own enemy - Overall rating: 2/5 - Reviewer: Cary C. - Product usage: Used unspecified for unspecified - Reviewed: July 2015 - Review source details: This review was submitted organically. No incentive was offered This is a shady company that offers no support and they charge $100 an hour. they only exist to sell you over priced upgrades. find another solution #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1/5 --- ### Great for Event Photography - Overall rating: 3/5 - Reviewer: Amit G. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Print on site at events is our Buisness and DR helps us to do just that. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Addition of green screen in 9.2 is great. #### Cons I think the whole interface looks very dated, and think the program could do with a facelift. --- ### Good experience, but can be greater - Overall rating: 3/5 - Reviewer: Florin P. - Industry: Computer Hardware - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros easy to use, easy to set up, in one word easy. They could extend the scope of utility a bit, but good value for money #### Cons they could extend the scope of utility and decrease the price, it should be more affordable for every day users --- Darkroom Reviews, Pros and Cons - 2026 Software Advice