About COREDINATE

Coredinate is a cloud-based workforce management solution designed to help businesses of all sizes streamline security operations, track guards and patrols and generate incident reports. Features include key log, GPS tracking, built-in panic button and task management. 

The application enables administrators to track employee or contractor's progress during the entire tour, collect relevant data and establish checkpoints to map routes, plan activities, and manage checklists and task forms. Managers can track log-in/out time of workers and view tagged incidents or tasks recorded in chronological orders. Using the lone worker protection feature, supervisors can track employee activities and receive alerts when abnormalities occur.

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Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of COREDINATE

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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February 2019

Chris from NVC-Security Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Security and Investigations

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Review

After implementing COREDINATE into our operations we have instant access to an online dashboard and can see exactly what is happening on our sites. It offers complete transparency between our security services and the client. We have made use of the reporting feature and the clients are emailed at 8am each morning with a full summary of all Tasks, patrols and incidents.

Pros

Since using COREDINATE NVC Security has streamlined its processes and now has a platform that allows us to easily manage day to day operations and reporting. This has also allowed the company to win more business.

Cons

Nothing - this software is easy to use. There is support available should you need it.

Response from Coredinate

Replied February 2019

Thank you Chris for the great feedback. It is always good when we know that our clients get the promised value from our product and service.

April 2020

Adam from Safeguard Security NE Ltd

Company Size: 51-200 employees

Industry: Security and Investigations

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Excellent Software

Ability to gather reports at the click of a button, user friendly for our mobile patrol officers, ability to locate via GPS points as well as use the new Bluetooth location services for points. Great that you are able to send reports direct to client once the patrol has been completed with time/date stamp and any incidents.

Pros

We have used Coredinate for just over 12 months now having preciously used a software that cost considerably more with poor support and complex routes to gather the data and information we required. Coredinate have assisted us in gathering the data and information we need at the click of a button. Our mobile patrol officers have commented that the Coredinate application on the Android company phone is very user friendly and aids them greatly in the completion of mobile patrol tours and recording the information. Once a mobile patrol officer has completed the patrol we have the option to send the report direct to our client with the record of the patrol and any incidents our team have logged on site. The online portal which our control room team use have also commented that it is very user friendly and able to find the report you are looking for within seconds.

Cons

None - Very happy with the product and wish we used Coredinate sooner

Response from Coredinate

Replied April 2020

Thanks Adam for the great review. When we spoke first, you asked for a reliable, easy to use guard system priced to ensure value for money, I am pleased that we have met and exceeded your original expectations,

April 2020

Margit from Vaka

Company Size: 2-10 employees

Industry: Security and Investigations

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2020

Coredinate

Pros

easy to use. many options in the program.

Cons

possibility to have my own document for notes

Response from Coredinate

Replied April 2020

Thank you Margit for your positive feedback and review, Watch This space for a better way to input notes as per zour request. The great thing about Coredinate is the constant enhancement and addition of features and modules. Most direction is taken from the users on the frontline which means we are built for secuity, bz security.

July 2020

David from Vertex (Midlands) Ltd

Company Size: 2-10 employees

Industry: Security and Investigations

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Excellent Assistance Software

Pros

The whole Coredinate package is excellent, it’s easy to set up and use and have had no problems using it overall I believe that it will be of beneficial use to our business for years to come.

Cons

Haven’t come across any cons yet but if I do I’m sure they will be dealt with efficiently.

Response from Coredinate

Replied July 2020

Thanks David for the great feedback. I m happy that you mention that it is easy to use and easy to set up.To have the application user friendly is a constant driver in our design. And ideally, in years to come you will also be able to say that you haven't come across any cons.

May 2020

Jacek from Kieler Wach- und Sicherheitsgesellschaft mbh & Co.KG

Company Size: 10,000+ employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

May 2020

DIGITALIZATION WITH A SNAP OF YOUR FINGERS

In a real operating environment, the implementation was unproblematic. I set up COREDINATE for a customers headquarters including 80 checkpoints, employee access, customer access, and five patrol variants in a smooth four-hour effort. The customer was stunned about the speed of this process. Time-consuming tasks such as evaluating patrols, assigning events and sending them via email, the administration of our personnel and access rights are all automated and structured by COREDINATE. Simple and easy to handle operating surfaces make administration intuitive, more fluent - thus increasing effectiveness.

Pros

Thanks to COREDINATE, our employees can catch a ride to the digital age without being replaced by technology. COREDINATE is easy to use and highly accepted amongst our employees, raising the percentage of incidence reports higher than before. This is a valuable signal to our customers since it shows that their needs and concerns are being taken care of, greatly improving customer satisfaction. As a security service provider I can offer a high level of transparency to the customer via the portal system. Also, our customers have the possibility for further interactions that no other systems have to offer. Another clear advantage COREDINATE offers ist the simple feel of current smartphones that everyone over the age of thirteen is used to by now. This means user errors are minimized drastically. On a scale of 1 (bad) through 10 (one of a kind) I’ll give it a 9. We wouldn’t want to overdo it! ;) It’s a very simple and thought out process. I can recommend the starters package (basic) with the support of COREDINATE to everyone wanting to increase their workflow. The knowledge that is already imparted makes the set up very easy and quick. You can outfit almost every employee with the respective user rights as a sub-supervisor without hours of instruction or training.

Cons

I do not understand the question ... ;)

Reasons for Choosing COREDINATE

Our employees have consistently given positive feedback on COREDINATE. The easy admission of incidents and the following immediate notifications have been received enthusiastically throughout. The transparency enabled by customer portal access and the possibility (depending on clearance) of the interaction has consistently promoted 100% approval by our customers.

Response from Coredinate

Replied May 2020

Thanks for your nice review, Mr. Malek! Happy to hear that COREDINATE helps your company to improve the service you offer. Yours sincerely! Michael Kulig

May 2020

CLIVE from Orion Safeguarding Ltd

Company Size: 2-10 employees

Industry: Security and Investigations

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

exceptional customer service

Extremely helpful professional staff, the Coredinate App has helped me win business as well, so thanks Coredinate all i see is a brilliant partnership rather than just another app. Highly recommended.

Pros

Of the many features this app has my favourite has got to be the incident form reporting, i have an employee who is extremely dyslexic , and it was difficult to get them to record incident reports in live time, however after installing coredinate onto our work mobile phone, the security officer can now talk into the phone and record the incident immediately live time, with no writing involved, you can also add photos, this report is them emailed immediately to our control centre and clients, brilliant not to mention saving time and administration. But by far the best feature is the employee safeguarding and lone worker protection, knowing my security staff are save is everything to us as a company in these troubled times, and to be able to track their movements in live time is very reassuring, and also to be able to give my clients peace of mind and an accurate audit trail is worth every penny of the very reasonable and cost effect service provided by Coredinate.

Cons

The amount of time setting it all up, however well worth taking time at the beginning to set it up correctly with superb customer service provided this is made easier by the Coredinate staff.

Reasons for Choosing COREDINATE

Coredinate had more value for money with different features and a very good patrol system, that was fully auditable.

Response from Coredinate

Replied May 2020

Thank you Clive for the really positive revi ew it is great that you are seeing and and believing the value that we bring. Thanks also for the comments on set up, I know the basic components can be set up quickly , when we then build out to your specific requirements , it can take a little longer . My defence is in agreement with your comments , once set out correctly, time saved thereafter is invaluable .

April 2020

Jens from Fürst Sicherheitsdienst GmbH

Company Size: 201-500 employees

Industry: Security and Investigations

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2020

Durchdachte Software für Anwender

Es entfallen die Wege, Datensammler vor Ort zu tauschen und dann auszuwerten. Die Arbeitsergebnisse können in Echtzeit im Web verfolgt werden. Die Kommunikation mit u.U. weit entfernen Mitarbeitern wird wesentlich erleichtert. Die benötigten Daten stehen automatisch zur Verfügung.

Pros

Das Produkt ist von Leuten entwickelt worden, die sich mit den Anforderungen unserer Branche auskennen. Dem Anwender werden nur die für ihn wesentlichen Informationen angezeigt. Das Einrichten und Verwalten der Daten ist einfach.

Cons

Werden Ereignisse mit Bilder dokumentiert, können diese von anderen Anwender nicht eingesehen werden.

Reasons for Choosing COREDINATE

Ein regionaler Anbieter, der ein offenes Ohr für Ideen und Anregungen hat.

Response from Coredinate

Replied April 2020

Sehr geehrter Herr Riemann! Ganz lieben Dank fur das positive Feedback! Es freut uns, wenn Ihnen unsere Losung weiterhilft. Den einen Punkt unter "Cons" wurden wir gerne noch einmal direkt mit Ihnen besprechen. Wir nehmen an, Sie meinen die Liste der letzten Ereignisse innerhalb der App. Dort werden in der Tat keine Bilder angezeigt, um die Ladezeit zu optimieren. Wir haben dies aber in unsere To-Do-Liste aufgenommen. Innerhalb des Portals sehen selbstverstandlich auch Kollegen Bilder zu Ereignissen. Herzliche Gru?e und weiterhin viel Erfolg! Michael Kulig Stellvertretend fur das COREDINATE Team

April 2020

Justin from Impact Security Solutions

Company Size: 201-500 employees

Industry: Security and Investigations

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Why I would recomend Coredinate

Cordinte supply me with a patrol monitoring system. It does everything I need. I like it, The customer likes it and most impotantly the Officers who use it on a day to day basis like it.

Pros

The product is very easy for me to manage and for the Security Officers to use. It provdes me with all the information I need in a clear and easy to unerstand way. It enables me to provide the customer with proof, if required, of what issues there have been on site and who dealt with them and when

Cons

There is nothing I do not like about the product. In covers all the bases for me.

Reasons for Choosing COREDINATE

I like dealing with people and once I had spoken with [SENSITIVE CONTENT HIDDEN] at Cordinate I knew I had found a company I would be happy to deal with. Product was great, Easy to instal, Customer support is exellent and the price is very reasonable

Response from Coredinate

Replied May 2020

Thanks for the gerat review, Justin! Happy to hear that we could support your team with our solution. Cheers! Michael

May 2020

ahmad from Zalando

Company Size: 10,000+ employees

Industry: Logistics and Supply Chain

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

May 2020

Very good application

It’s very positive

Pros

The flexibility of the developer

Cons

Still no analysis charts available but they promised to add it

Response from Coredinate

Replied May 2020

Thanks for the great review, Ahmad! Good to hear that our solution provides some benefits for Zalando. We are working hard to make it even better. Cheers! Michael from COREDINATE

April 2019

Mike from JSM Security Ltd

Company Size: 51-200 employees

Industry: Security and Investigations

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Excellent service all round.

My overall experience with Coredinate was excellent. The customer service is second to none. The staff are more than helpful any time you need assistance and the product is superb. I would like to mentionthat the support team has been outstanding.

Pros

The software is easy to use and is properly explained from the outset. I have used a number of similar products, however this one is by far the best. It is accurate, simple and very effective.

Cons

I have no cons about the software at all.

Response from Coredinate

Replied April 2019

Thanks for your terrific feedback, Mike. We're glad to read that you can recommend our software and customer service.