Greetly vs Kisi

RATING:

4.9

(64)

Greetly has 64 reviews and a rating of 4.94 / 5 stars vs Kisi which has 50 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (64)
4.6 (50)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
July 28, 2021
March 14, 2024
Pros/Cons
  • Pros

  • The amount of customization you have is amazing, very simple to set-up, you'll be ready to go in a few minutes.
  • Easy to set up and plenty of support along the way. It is also very cost effective as some other systems we shortlisted were overly complicated for our needs.
  • Cons

  • Our actual receptionists now have no excuses as to why what happened to those who enter our building as it is all logged.
  • There is no one there to tell my guest if i'm delayed or in a meeting.
Read all user reviews
  • Pros

  • I love how easy it was to set up, it really didn't require any brainpower at all. All you do is swipe to buzz/let yourself in.
  • Kisi has some great documentation online to help install anytime of lock or accessory that you have. Their support service is great too, the team is very helpful and respond quickly if you need them.
  • Cons

  • Technical support - We found difficult to troubleshoot problems remotely.
  • Sometimes it’s the reader, other times it’s the controller. There is no alert that informs me of the crash other than upset clients.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos