--- title: "GuardsPro Software Reviews, Demo & Pricing - 2026" description: "Review of GuardsPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/physical-security/guardso-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Physical Security Software](https://www.softwareadvice.com/physical-security/) / GuardsPro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/physical-security/guardso-profile/reviews/)[Alternatives](https://www.softwareadvice.com/physical-security/guardso-profile/alternatives/) # GuardsPro Review From $10/month Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview GuardsPro 4.6 [(11)](https://www.softwareadvice.com/physical-security/guardso-profile/reviews/) Pricing Starting at $10.00 per user per month Top Alternatives ### About GuardsPro GuardsPro is a comprehensive security guard management platform designed to streamline security operations for various sectors, including security firms, corporate security teams, healthcare facilities, government offices, residential communities, and campus security teams. This cloud-based system offers a range of features such as a live security guard tracker, time clock, dispatcher, vehicle patrol, visitor manager, and more. By providing tools like geofencing, site tours, custom reports, notifications, and incident reports, GuardsPro enables physical security teams to effectively monitor and track their on-site guards in real-time. The platform allows companies to enhance communication levels, improve security guard productivity, and facilitate data-driven decision-making through analytics and reporting tools. GuardsPro offers a guard web portal and mobile app, allowing users to access critical information, schedules, post orders, and visitor management data easily. The system supports features like in-app check-in/out, report submission, GPS-enabled site tours, watch mode, task management, and more. GuardsPro's focus on accountability, simplification of reporting processes, an... d the delivery of quality data ensures operational efficiency and integration between field and back-office operations. GuardsPro delivers a user-friendly interface tailored for firms of all sizes, providing them with the necessary tools to manage security patrol operations effectively. The platform's 2-step authentication for back-office users enhance security for the business. GuardsPro aims to offer cost-effective software that improves security guard performance and supports long-lasting client relationships. As a smart security guard management platform, GuardsPro goes beyond basic tracking software to enhancing security operations management. The GuardsPro Dynamic Guard Tour System provides actionable insights into on-site patrolling activities through a live activity feed and GPS tracking. By streamlining real-time data across multiple channels, guards and security management teams can coordinate efficiently to deliver better services and proactively monitor and resolve issues as they arise. The platform also allows users to streamline report writing and easily share custom reports with the back-office team. GuardsPro aims to enhance the security guard management experience. With a user-friendly interface and a suite of innovative tools tailored for various industries and physical security teams, GuardsPro provides a single-point solution for enhancing processes and reducing security threats across the organization. Do you work for GuardsPro? [Manage this product listing](https://www.g2.com/products/guardso/claim_requests/new?auto=true) ## GuardsPro User Interface ## Popular GuardsPro Alternatives Main Product GuardsPro 4.6 [(11)](https://www.softwareadvice.com/physical-security/guardso-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.27Value for money - 3.73Customer support - 4.45Functionality Pricing Starting at $10.00 per month Alternative Product [AlertMedia](https://www.softwareadvice.com/business-continuity/alert-media-profile/) 4.8 [(151)](https://www.softwareadvice.com/business-continuity/alert-media-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.71Value for money - 4.89Customer support - 4.76Functionality Pricing Available upon request Alternative Product [WinTeam](https://www.softwareadvice.com/physical-security/winteam-profile/) 4.4 [(123)](https://www.softwareadvice.com/physical-security/winteam-profile/reviews/) Ratings Breakdown - 3.97Ease of use - 4.08Value for money - 4.60Customer support - 4.07Functionality Pricing Starting at $0.01 per month Alternative Product [Omnigo](https://www.softwareadvice.com/physical-security/omnigo-profile/) 4.4 [(85)](https://www.softwareadvice.com/physical-security/omnigo-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.30Value for money - 4.51Customer support - 4.25Functionality Pricing Available upon request Alternative Product [Brivo Access](https://www.softwareadvice.com/identity-management/brivo-access-profile/) 4.3 [(54)](https://www.softwareadvice.com/identity-management/brivo-access-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.03Value for money - 4.22Customer support - 4.06Functionality Pricing Available upon request Alternative Product [RemoteLock](https://www.softwareadvice.com/physical-security/remotelock-profile/) 2.7 [(19)](https://www.softwareadvice.com/physical-security/remotelock-profile/#reviews) Ratings Breakdown - 3.95Ease of use - 2.83Value for money - 2.58Customer support - 3.89Functionality Pricing Starting at $72.00 per year ## GuardsPro Pricing and Plans Starting price: $10.00 per month Free Trial Free Version Standard $10.00 per user, per month No plan information available ## GuardsPro Features - Popular features found in Physical Security Access Controls/Permissions Alarm Management Badge Management Employee Management Event Management Historical Reporting Investigation Management Real-Time Monitoring Security Management Visitor Management - More features of GuardsPro Activity Dashboard Alerts/Notifications Audit Management Authentication Location Tracking Real-Time Data Reporting & Statistics Safety Incident Management Self Service Portal Third-Party Integrations Visitor Tracking ## GuardsPro User Reviews ## GuardsPro customer ratings - Overall rating: 4.6/5 - Total reviews: 11 ### Rating distribution - 5 stars: 9 reviews (82%) - 4 stars: 1 reviews (9%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (9%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.3/5 - Customer support: 3.7/5 - Functionality: 4.5/5 --- ### Guardso is truly easy to use and cost effective security guard management solution - Overall rating: 5/5 - Reviewer: Sam M. - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered I have tried many other security patrol systems but it seemed like they were not design keeping the layman in mind. Guardso is pretty easy to use, most of the things are self explanatory. The most important benefit we get is that we are able to move from paper based reporting to web reporting system. Our guards and clients love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ever since we started using Guardso to manage our security guards we noticed overall improvements in our operations. Our guards really love the fact that they no longer have to scan and fax reports any more and they can submit reports from their smart phones. Our clients really like it because they can simply login to client portal and access all the reports. I as security guard manager like it because i can see which guard is on which site and easily create site order and assign guards to multiple locations. Unlike other similar solutions we have tried in the past, Guardso is far easier to use and does not cost as much. I highly recommend Guardso to any security guard company that want to improve their security guard company oprations. #### Vendor response Thanks Sam, Truly Appreciated you taking time and giving us this awesome review!!! Replied June 2017 --- ### We improved our security guard services by using Guardso - Overall rating: 5/5 - Reviewer: Garvin B. - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered My overall​ experience with Guardso is that it really helps me to provide better services to my clients which effects us in long run in staying in business. I should have signed up with Guardso long before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that it​ is really cost effective compared​ to another system​. I like the modern design that is easy to use for my staff and the guard. I no longer have to manually check all the paper reports. The reports are accessible​ on my mobile. My clients are really happy with the client portal. Even though my guards rather not be tracked while they are working but I tell them that it's​ for their safety​. We noticed that huge jumb in our guard's productivity​. #### Cons The only thing which I don't like is that my guards can not take brakes outside their scheduled brakes. I would like the brakes to be little flexible​ but it's​ not biggy #### Vendor response Hello Garvin, thank you for taking your time out and submitting your feedback. Yes we will be making the breaks more flexible in future update. Replied December 2018 --- ### Worst Customer Support - Overall rating: 2/5 - Reviewer: Joe S. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Would not recommend to other companies #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros -Had all the features I was looking for: - QR Codes - Scheduling - Clocking In & Out - Mobile App - GPS Tracking #### Cons -Poor layout of features -Hard to use & cumbersome for non technical users -Layout & order in which you have to do on mobile app doesn't make sense -WORST customer service I've experienced in a long time -Had a couple billing issues that were never resolved -While still having remaining days on my current subscription that were paid, after canceling subscription I was denied access to my site. --- ### Guardso helps us manage our security guards effectively - Overall rating: 5/5 - Reviewer: Gina W. - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered This software allows us to manage our guards in professionally. Our guards can submit reports, create passdowns, view site orders, communicate with other guards on site. Guardso helps us manage our customer profiles and allows us to add notes. We really like their dispatch center features where we can log all the calls coming in from our client sites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With Guardso we can find out which security guards are checked in and are on client site. Before we started using Guardso we were not sure if security guard is really present on the client site but now we know the guards exact location. Our guards can submit all reports electronically using Guardso G mobile app. We would highly recommend it to all security guard companies. #### Vendor response Thanks Gina, we really appreciate your business. Replied June 2017 --- ### Guardso has made it convenient for us as well as the clients to get periodic reports in real time. - Overall rating: 5/5 - Reviewer: Meghan L. - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered Guardso promises to streamline your operations, and that is exactly what it does. I am using the app since August 2017 and I am totally satisfied. Hands down the best app. Ever since we have started using Guardso, we have nailed excellence in guard performance. It is build for both internal control and client's use. Excellent product. Would recommend it to everyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We had the clients always complaining about the faulty and delayed reporting system because we used to mail or fax the reports but this is not the case anymore. The guards can update the reports from site using the mobile app while it can be accessed with the Dashboard in the security control room. The client portal makes it easier to share the required information in time with the clients. We never realised such a small change could benefit our business. I would recommend this to every business that is still manually managing reports. By establishing a robust reporting system we have seen a significant change in the performance levels of the guards on-site. Plus the communication with the clients has improved which has helped us build a good reputation in the market. #### Cons The app works best if you are connected to the internet at all times. Even though the data is stored locally and uploaded when you reconnect.This can be an issue when the guard does not have connectivity otherwise I don't think there is an issue. --- ### Best Security Patrol Software For Security Guard Companies - Overall rating: 5/5 - Reviewer: kamal k. - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Guardso is one of the most important software we use as an organization. We use it on daily bases to create dynamic customer profiles, create sites for customers and assign guards to individual sites. Basically, Guardso plays the main roll in help us getting in touch with the guards on our customer's sites. Our officers can submit DARs, incident reports, create passdown logs, conduct site tours and much more. After using Guardso for many months i have to say that so far i have not found any major issue with the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like how Guardso is much easier to use when compared to other security patrol systems. It is pretty straightforward to assign guards to client sites and share the mobile app link with guards so they can install the free Guardso G mobile app on their devices. The reporting is intuitive. Also i really like the client patrol where clients can easily log in and check the reports. #### Vendor response Thanks for the great review Kamal. We appreciate your business. Replied June 2017 --- ### Great software BUT.... - Overall rating: 5/5 - Reviewer: Hofsep Y. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered It's a great software... Only if you'd hear back from their sales/customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Love how customizable the software is. Everything can be done yourself without having to reach out to anyone buttttt.... #### Cons If you do have to reach out to someone, it's very unlikely you'd hear from them. I was promised that some features would be implemented in September, so comes September and I reach out, but they don't return my email. So I decided to call and left a note with their dispatch and it's not mid November and I haven't heard back from them. Extremely concerning especially if you'd need their assistance in an urgent matter. --- ### We have used plenty of security patrol apps in the past but none has proved as useful as Guardso. - Overall rating: 5/5 - Reviewer: Williams S. - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The reporting system works smoothly allowing you to check the performance and movement of the guard in real time. Guardso takes care of all stakeholders- the security manager, guards and the clients. It is very easy to update and share reports with the parties. It is much economical as compared to most of other app and has equally good features. #### Cons The app does not support GPS monitoring at the moment but I have heard they are coming up with the feature soon so looking forward to the update. #### Vendor response Thank you for your review. Just to let you know that GPS Tracking is supported. Replied April 2018 --- ### Product is good. Support is lacking - Overall rating: 4/5 - Reviewer: Steve P. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros How easy the scheduling is. Easy to assign schedules. #### Cons The support. No phone number to contact. You have to wait for response in an email. The text is an AI robot, which is worthless. --- ### We have used a number of security patrol and I've to see none has proved to be as useful as Guardso. - Overall rating: 5/5 - Reviewer: Kendal S. - Product usage: Used daily for less than 6 months - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The reporting system works smooth and you can check the guard performance in real time. Guardso had been built for both internal control and client use so it is easy to import data whenever needed and you don't have to create multiple reports for different users. It is much economical as compared to most of other app and has equally good features. #### Cons The app does not support GPS monitoring at the moment but I have heard they are coming up with the feature soon so looking forward to the update. #### Vendor response Thank you so much for taking your time and giving us your feedbacks. Replied February 2018 --- Showing 1 - 10 of 11 Reviews [See All Reviews](https://www.softwareadvice.com/physical-security/guardso-profile/reviews/) ## See what companies are saying about Software Advice