About iLobby

iLobby is a cloud-based visitor management solution that is suitable for businesses of all sizes in manufacturing, education and government sectors. The key features of the solution include visitor registration, notifications, legal document signing, badge printing, visitor dashboard and reports.

Additionally, iLobby offers image capturing, pre-registration, QR codes for frequent visitors that allows them to use the badge issued during the first visit and evacuation alerts. It helps users by generating daily, weekly or monthly visit reports which can be used for audit purpose and compliance adherence. The solution also provides an offline mode to the users for operation in zero internet connectivity situations.

iLobby off...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

121 Reviews of iLobby

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(85)

85

4 stars

(27)

27

3 stars

(6)

6

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 121 results

April 2019

James from Northland Power Inc.

Verified Reviewer

Company Size: 201-500 employees

Industry: Utilities

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2019

User friendly sign in system with all the bells and whistles.

Pros

iLobby is a very user-friendly and intuitive visitor sign in system that replaces the old pen and paper/sign-in binder approach. From badge printing to host notifications via email/sms/phone call, this system is the absolute deluxe luxury package of sign in systems. It's easy to manage from both a technical perspective, and an administration standpoint. Address book integration was very smooth with our locally hosted AD, and iLobby provides very clear and concise documentation to help you do it. It also has the ability to integrate with Office 365/Azure AD if you choose to go down that path. The support staff is quick, knowledgeable and friendly. Our rep has been a pleasure to deal with. Overall, iLobby is a gorgeous sign-in system that does so much more than a regular sign-in binder, while doing so without complicating the user. Any business who wants a professional looking sign in system should look into it.

Cons

Only a few minor things: - certain adjustments to the user interface such as adding fields can only be done through the back-end by the support team. However, since the support team is so responsive and quick, this is not really a big issue. - we have had some wireless network stability issues on the provided iPad since our area is so congested with wifi networks. I would love to see a more reliable wired ethernet option.

July 2019

Emily from Win By KO Promotions

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

iLobby is a great solution for digital attendace

Overall this is a very useful and innovative software. It gives our gym a professional and technologically advanced atmosphere.

Pros

The best thing about this software is you can you use this software on a desktop OR a tablet. It's professional looking and it allows you to take a picture of your member and visitors for easy identification

Cons

My only complaint about this software is that there is no monthly billing option. You have to pay annually.

Reasons for Switching to iLobby

MindBody attendance software was not compatible with a desktop computer.

August 2019

Christina from Automotive

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

August 2019

iLobby Review

This software is a great asset because it allows our guests to check themselves in without my presence or assistance. Because there are times when I can't be present to greet our guests this allows the check-in and check-out process to go smooth.

Pros

This software is easy to use and for the most part self sufficient. I don't have to be present for people to use it. The software is easy to manage and keep updated.

Cons

The biggest challenge I have is the printer and the kiosk break communication occasionally and there's not much to do but call for customer service at times. There have been a few times when my system was down for a short time until the system corrected itself. When I have large groups checking in, it does take a while for them to check in, because of the slow communication with the printer. This causes impatience with guests at times.

Reasons for Choosing iLobby

Pricing and ease of use played a key part in our purchasing decision.

April 2021

Donny from Trivium Packaging

Company Size: 201-500 employees

Industry: Packaging and Containers

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2021

iLobby

We currently have the system set up to prescreen our visitors. We have a safety video that will auto play along with additional safety information. This option has proven to be very successful and allows for quick introductions and ensures that all visitors are receiving the same information.

Pros

As a large facility it is helpful that the iLobby system will send out text and email notifications when a visitor signs in to the system. It has been beneficial to our facility also with the COVID-19 pandemic that we are facing. We were able to quickly add a set of prescreening questions to the sign in process. There was some work that had to be done with the IT department to get them set up correctly. And they were very helpful.

Cons

The software itself has been easy to navigate. No real issues have presented themselves other than what we have experienced from a platform based problems.

June 2019

Scott from The Shandex Group

Company Size: 201-500 employees

Industry: Warehousing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Great Product/Service

Although I don't get to use it much, I do maintain the hardware and software for the devices utilizing the iLobby service, and I can say that it has been pleasantly simple. The straightforward UI makes almost any user capable of understanding and completing sign-ins for our office. As far as an experience from a business perspective, it's hard to deny the convenience allowed to our receptionist who can remain on the same floor as the rest of the company and not have to waste time or money managing the front door of our office.

Pros

Ease of use and convenience on tablet OS makes the visitor/contractor sign in experience much more efficient and user-friendly. At a company with multiple warehouses and many summer student/temporary employees, this service is a huge help in keeping track of hours and helps enforce security for our office entry points as well.

Cons

Already wrote my cons in a previous review regarding online messaging support, however after having a direct line of communication with an account coordinator, we have yet to have any further problems in acquiring assistance for the iLobby service.