About Incy.io

Incy.io is a cloud-based incident and observation reporting platform that enables businesses in the manufacturing, retail, healthcare, hospitality, logistics and various other industries to track and manage reported incidents across facilities. Professionals can create new incident reports with details, such as description, rate of severity or monetary loss and assign issues to specific employees for quick follow-ups and corrective actions.

Users can add images or attachments in reports and receive email notifications about new observations, allowing them to gain an overview of the reported incident and provide all required resources for remediation. Using incy.io, enterprises can sort frequently occurring incidents into custom categories and add icons for qui...


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Supported Operating System(s):

Web browser (OS agnostic)

13 Reviews of Incy.io

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

August 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Recomended

We are using this software to collect reclamation and error data from our processes.

Pros

Very flexible software to adjust for companys needs.

Cons

There is no testing environment that would ease the development.

July 2020

Katariina from ARNON Oy

Company Size: 201-500 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

HSEQ Management Made Easy

We are reporting numerous categories with Incy internally, and therefore process development has improved dramatically.

Pros

Integration was extremely easy and development can be handled by ourselves.

Cons

Reporting sections could use some updates. I am missing e.g. a simple list of observations where you could filter the results with each column available.

Reasons for Choosing Incy.io

This product is easier to use for our personnel, and development can be handled easily in-house.

Reasons for Switching to Incy.io

Development can be handled easily in-house.

November 2019

Niklas from Ramirent Finland

Company Size: 501-1,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

November 2019

User experience

From the start our employees have been satisfied to INCY and other PB products that Ramirent is using.

Pros

User friendly - Easy to use. Flexible environment to do changes - Development. Customer support - PB workers

Cons

Observation listing could be more structured.

Reasons for Choosing Incy.io

Flexibility, functionalities, development opportunities compare to other systems.

Response from Plan Brothers

Replied August 2020

Thanks for your positive feedback Niklas! It has been a pleasure working with you and the rest of the team. Your need for additional filters for the observation listing view has been added to our roadmap.

December 2020

Jaana from Touhula Varhaiskasvatus Oy

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Easy to use

Good tool

Pros

You can use the Product By mobile and computer.

Cons

I like all. Easy to use. No complains. Good tool.

Reasons for Choosing Incy.io

Good co-operation.

Reasons for Switching to Incy.io

Because of the Document and reporting is more easier.

February 2020

Jarmo from Euroports

Company Size: 501-1,000 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2020

Incy.io user experiencies

Incy.io has been used in different type of reporting and daily management issues. Examples are documentation of pre-transport damages, safety, incidents, initiatives, management of change, hot work permit, etc. The software allows admin user to tailor it to fit for purpose and user needs.

Pros

The software is very easy to use and do not need training. Simple and logic approach. The admin users are able to develop own reporting forms. The company has a clear development roadmap for further development.

Cons

At the moment no possibility to get excel type of lists of entered observations (but is already under development). Admin user tools are not as smooth to use than the actual software.

Reasons for Choosing Incy.io

Possibility to develop and create own reporting forms for different needs. The possibility to keep the tool very simple with a low number of mandatory fields and steps.

Response from Plan Brothers

Replied February 2020

Thanks for taking time to give us feedback Jarmo! We are glad that you have found incy.io easy-to-use - lowering the threshold of reporting has been our goal from day one.