Kisi vs Resolver

RATING:

4.6

(50)

Kisi has 50 reviews and a rating of 4.6 / 5 stars vs Resolver which has 44 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (50)
4.3 (44)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 14, 2024
November 15, 2023
Pros/Cons
  • Pros

  • I love how easy it was to set up, it really didn't require any brainpower at all. All you do is swipe to buzz/let yourself in.
  • Kisi has some great documentation online to help install anytime of lock or accessory that you have. Their support service is great too, the team is very helpful and respond quickly if you need them.
  • Cons

  • Technical support - We found difficult to troubleshoot problems remotely.
  • Sometimes it’s the reader, other times it’s the controller. There is no alert that informs me of the crash other than upset clients.
Read all user reviews
  • Pros

  • The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs.
  • I enjoy the ability to customize areas that are useful to our facilities.
  • Cons

  • There are other aspects of this software that I don't access as they are difficult to navigate and not intuitive.
  • The only complaint I have is that sometimes the program runs slowly.
Read all user reviews
Pricing Range
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos