Kisi vs Swiftlane

RATING:

4.6

(50)

Kisi has 50 reviews and a rating of 4.6 / 5 stars vs Swiftlane which has 42 reviews and a rating of 4.62 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (50)
4.6 (42)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 14, 2024
September 14, 2022
Pros/Cons
  • Pros

  • I love how easy it was to set up, it really didn't require any brainpower at all. All you do is swipe to buzz/let yourself in.
  • Kisi has some great documentation online to help install anytime of lock or accessory that you have. Their support service is great too, the team is very helpful and respond quickly if you need them.
  • Cons

  • Technical support - We found difficult to troubleshoot problems remotely.
  • Sometimes it’s the reader, other times it’s the controller. There is no alert that informs me of the crash other than upset clients.
Read all user reviews
  • Pros

  • Swiftlane is VERY easy to install, and their technical support is excellent whenever we've needed assistance on-site.
  • It's easy and user friendly. We can use it remotely and that's worlds great.
  • Cons

  • But I got him on the phone with our property manager to get him set up with a private way to get in to fill mailboxes, daily. So that was a pain at first.
  • The account establishment process took quite a bit to set up. It seemed a bit painful in the very beginning.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos