--- title: "Omnigo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Omnigo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Omnigo is a good fit for you!" source_url: "https://www.softwareadvice.com/physical-security/omnigo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [EHS Management Software](https://www.softwareadvice.com/ehs/) / [Omnigo](https://www.softwareadvice.com/physical-security/omnigo-profile/) / Omnigo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/physical-security/omnigo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/physical-security/omnigo-profile/alternatives/) # Omnigo User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 85 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 41 reviews (48%) - 4 stars: 36 reviews (42%) - 3 stars: 6 reviews (7%) - 2 stars: 2 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like how you can go from the dispatch mode to the Officer mode mutated by the click of a button. ## Omnigo customer reviews Showing reviews 1-25 of 85 (page 1). ### Useful Product - Overall rating: 5/5 - Reviewer: Chris B. - Industry: Law Enforcement - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very positive: ran into major hurdle shortly after full implementation which CSEI worked on for two months to get resolved. Very responsive to customer inquiries, very good customer service. Very little down time, when unavoidable it is always explained. CEO himself actually made a round of calls after an extended issue a year or so ago. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, easy to train staff on. High-quality features and good product look. Our area prosecutor prefers our format over neighboring agencies. #### Cons I have no major issues with the software. The back end admin side is a bit difficult to navigate but this is more likely due to my lack of expertise more than anything. --- ### Report Exec and Me - Overall rating: 5/5 - Reviewer: Montgomery M. - Industry: Entertainment - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Report Exec has been pretty good. It keeps me organised and has a great habit of making things as simple as possible. I'm not sure what the investments for the "Value of Money" is but we have been using Report Exec for years, so it's safe to assume that it good as well. While it took me months to fully grasp the program, I would like to see more tutorials for any additions in further updates, if possible. Thank you for allowing my workplace and I make use of your product! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It records all important and not as important information in a clear manner. #### Cons It can be somewhat overwhelming. There is much about Report Exec that is complex, and tutorials and help guides would be an easy fix. --- ### Spell check - Overall rating: 3/5 - Reviewer: giselle t. - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Spell check can improve, there are many times when there is a typo as simple as (ex: ths) you would think the word "the" would come up to pick from, but it doesn't also before it was updated a couple of years ago the spell check was easier to use(ex: the misspelled word would come up and you could fix it, now you have to click on it and fix it). Spell check's vocabulary needs to be increased and updated. Thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros it is easy to use #### Cons Every time I need to go back into the narrative to change a word it saves it to a number narrative. So in one report, I may have 7 narratives. --- ### Report Exec - a great incident reporting software sytem - Overall rating: 5/5 - Reviewer: tom C. - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used Report Exec since 2012. Prior to that time, we utilized a home grown system that no longer served our needs. We put out an RFP and looked into, compared and contrasted a number of incident reporting, Clery compliant, software product. Report Exec was easily customizable for our needs. It is easy to work with in all aspects. the College has more recently purchased for the Dean of Student's office, Maxient. Report Exec and Maxient have collaborated together so that our incident reports flow into the Maxient product seamlessly, saving time and effort by us. We are extremely happy with Report Exec!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of use, customization, company easy to work with #### Cons nothing --- ### Review of Enterprise - Overall rating: 5/5 - Reviewer: Allan L. - Industry: Law Enforcement - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using RE programs for the past 16 years and have been satisfied for the same number of years. The Competitive Edge folks are usually two steps ahead of our needs, but if not, they listen closely and fix quickly. We feel sure that we are getting our money's worth. Occasionally there is a learning curve, but the program is designed to operate with ease. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, quick support. It will do what high priced reporting programs do and fills our needs. #### Cons Sometimes it would be nice to push the enter button rather than having to move the mouse to accept a query request. --- ### Very Versatile Software - Overall rating: 4/5 - Reviewer: Nathan F. - Industry: Security and Investigations - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The programs have a very unique depth to it. Especially the different methods of creating overview reports to keep track of all things being logged. When I have an issue or a request for a change, I am promptly responded to. The Report Exec staff have been very professional, and eager to help. They always love to hear feedback and work with it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The variety of tools that you can utilize, and change anything to how it can help in your specific situation. #### Cons The amount of power this software can provide you can be a bit daunting to learn. --- ### Police Officer (RMS Administrator) - Overall rating: 4/5 - Reviewer: Leonard H. - Industry: Law Enforcement - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Like the program. User-friendly and does not take a long time for officers to learn and start using. I am able to add to the list as I find that new issues and laws are changed year to year. Have had nothing but good support from your tech. and teaching areas when I have had a problem or an issue with the program. They have helped me step by step and even directed me to videos that would help in the future. Great Job! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and officer friendly. #### Cons Some what hard to use with UCR not all the information comes out in a usable form. --- ### Good Product - Overall rating: 4/5 - Reviewer: Erika S. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It does what we need it to do and that is tracking reports and allows us to maintain records that can be reviewed for Clery. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Adding a report is seamless. #### Cons The updates are a little slow with changes in the law. --- ### ReportExec Dispatch and Reports - Overall rating: 4/5 - Reviewer: Matt J. - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the software is very helpful and easy to use with great features that fill most of our needs. At times the new features or updates can be frustrating but still not a hindrance to get use to it. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Usefulness and reports. #### Cons At times can be slow, especially dispatch. I do not like the new(er) report view that relies on filters instead of being able define a search in individual fields. --- ### Gustavus Report Exec - Overall rating: 4/5 - Reviewer: Carol B. - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Report Exec for many years and have always found it easy to use. The staff are always willing to hear your suggestions, ideas and needs. Improving the quality and functionality of the software is always a high priority and the staff work hard to meet my needs. If I have a dream about how the software can help me do my job easier, I never hesitate to share it because it. They often come true!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 --- ### Very good title and doesn't need edit - Overall rating: 4/5 - Reviewer: Erik V. - Industry: Public Safety - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The Software is user-friendly and the experience with this product has been very good. I also understand that this software has updates but the only issue is that I as a training coordinator do not receive any emails stating that there are updates available. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Excellent graph and performance charts. #### Cons It doesn't inform me that updates are available. --- ### Dir of Security - Overall rating: 4/5 - Reviewer: Robert J. - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I wish the Workplace violence module was better, such a major topic these days and it really is not set up to use the data generated for end of year reports. I have to say on a positive note it is one of the better reporting systems out on the market #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 --- ### Review for Report Exec - Overall rating: 5/5 - Reviewer: Brett A. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The system is great for reporting purposes and to save any information that is saved and needed for future references. The system is really easy to use for me and others. The issues that we do experience is the system tends to run slow at times for both the report writing system and dispatch. These are the biggest complaints I get from our staff. Overall the system is great to have. Since we have had the system we have never had any response to anything events or feedback until Jodi has been added to the report exec team. The addition of Jodi has been great and the opportunity to provide feedback has been a great experience, so thank you! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to have all data saved and to access any information saved at any time. Also, to have the opportunity to complete all reports and add any other information electronically when needed. #### Cons At times the system runs slow. --- ### Report Exec System at Northwestern Memorial Hospital Chicago Illinois - Overall rating: 5/5 - Reviewer: Barney M. - Product usage: Used unspecified for unspecified - Reviewed: March 2014 - Review source details: This review was submitted organically. No incentive was offered We have been using the Report Exec System since 2011. The system is very easy to use even for those who do not have the sharpest computer skills. Creating incident reports is a breeze and running reports on the historical data is extremely easy as well. We used to operate on a paper based report writing system which was not working from an archiving and retrieval standpoint. The folks CESI did a great job assisting us in preparing and customizing our system to accomodate for the large Northwestern Medicine System. We also use the Report Exec system as a repository for other documents that our officers need to have access to. The best part of this solution is that it does not require extensive IT resources on my end to maintain the system. It is a great system and I would reccomend it to anyone. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### CES for a campus Police Department - Overall rating: 4/5 - Reviewer: Chris T. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This product works well for a campus PD because it gives us a wide variety of features (Clery, UCR, custom reporting and data filtering along with customization of the product to match your needs). The weakness has always been updating notification and system bugs. We rely on this system every moment of the day so when it's not working correctly it creates some issues. CES staff are friendly and help quickly to repair issues. Overall this is an effective product for our department. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It fits our policing environment. #### Cons We need more timely product update notifications to avoid system bugs on a frequent basis. --- ### Some Good some Bad - Overall rating: 4/5 - Reviewer: Jason W. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There have been quite a few updates to Report Exec and while some have made things better others have made things either slow or overly complicated. The overall program seems to run a lot slower than it did in the past. This could be due to all the additions but it can still be a hindrance when trying to complete reports with lots of content due to the slow down when adding contacts, external agencies, items, etc. I also feel that the update to the search functions had become a little complicated and at times limiting. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 --- ### Operations Manager - Overall rating: 4/5 - Reviewer: Stewart P. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive and relatively easy to use. I am very happy at how you can easily customize the different drop down menus. This helps to more easily evolve the program as our department evolves as well. Customer support has also been great. We call you answer and usually within a few minutes we resolve our issue. I also enjoy the updates as well. These have always resolved any compatibility issues with different browsers etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Report Exec Survey - Overall rating: 4/5 - Reviewer: Jake A. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have a lot of experience with report exec here at my job. I really like some options like the day/night time theme, wish you guys would add more, like where we could change the font color or something. The report search is ok with the new update, but I would like if it had an actual search tab instead of one you have to search for. Overall it is easy to work once you get to know the system. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 --- ### Awesome Company - Overall rating: 5/5 - Reviewer: Jeremy L. - Product usage: Used unspecified for unspecified - Reviewed: March 2014 - Review source details: This review was submitted organically. No incentive was offered We went with this company originally because they were local, I'm glad we did! Their customer service and tech support is top notch! the sales and training teams are spectacular!! If you are looking for CAD and/or RMS I highly recommend them, they are a top notch company who stay ahead by continuing to be innovative! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Report Exec Reiview - Overall rating: 5/5 - Reviewer: James H. - Product usage: Used unspecified for unspecified - Reviewed: March 2014 - Review source details: This review was submitted organically. No incentive was offered Our department switched to Report Exec several years ago and the transition was smooth and the software was easy to learn and use. The customer service and support is second to none. I would recommend any department looking for records, dispatch, or parking software to give Report Exec a call. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Excellent Security Solution for Campus Safety/Security Departments - Overall rating: 5/5 - Reviewer: Brad S. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Report Exec meets the unique functionality needs of College / University security departments or police departments. Clery reporting is a breeze with the included Clery module. The daily crime log can be produced on demand saving time and money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### This software is fairly simple to use and is fairly forgiving. - Overall rating: 4/5 - Reviewer: David G. V. - Product usage: Used unspecified for unspecified - Reviewed: August 2015 - Review source details: This review was submitted organically. No incentive was offered Some of the aspects are of American persuasion I have been unable to change. PROS.... I am challenged in computers so if I can operate this then it must be good. Support Staff such as George WOOF are a huge asset to this product! #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Tablet issue - Overall rating: 4/5 - Reviewer: Sean H. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's hard to edit reports on the tablets. You cannot scroll through the menu. You have to flip the tablet so you can see more of the reports if you want to edit them. And even then you can't see them all. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 --- ### A Company that "Keeps on Giving." - Overall rating: 5/5 - Reviewer: Raymond T. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been a Report Exec customer for over seventeen years. From the beginning, Report Exec has constantly solicited customer input and feedback and provided a quality product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Dissapointing update. - Overall rating: 5/5 - Reviewer: David B. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With our latest update, feedback from our security unit is it is not as operationally friendly. The latest update has dropped certain features that we use to use. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 ## More reviews [Next reviews](https://www.softwareadvice.com/physical-security/omnigo-profile/reviews/?page=2) --- Omnigo Reviews, Pros and Cons - 2026 Software Advice