About QR-Patrol

QR-Patrol is a cloud-based guard tour management solution designed to help businesses monitor incidents in real-time, schedule predefined patrols for security gurads and scan checkpoints using QR-codes and NFC tags. Features include man down alerts, multi-level access, action log, user management, guard trail, mobile forms and customizable reporting. 

The application enables supervisors to assign checkpoints to specific client site or route, track hours and guard's positioning GPS and monitor them remotely. Using the QR-PTT application, security personnel can communicate via a secure SSL encryption mode over 2G, 3G, 4G and WiFi networks. Patrol managers can use forms to send instructions and questionnaire to guards after every checkpoint scanning. <...


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Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of QR-Patrol

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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September 2016

Bill from KT Security

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

BEST AND TOP SECURITY SERVICES SOFTWARE SYSTEM

I was using another software system and I was not very happy with their services, some of their products and especially their customer service was the worse. I conducted a thorough check and found that there are several companies that provide security services software. I looked in further and started using QR PATROL and they are by far the best in the industry. I am extremely satisfied with 1. their services (monitoring guards, qr scans etc.) 2. their products (such as the qr stickers) and 3. their customer service. It is very easy to use their system, I never have any problems with the qr stickers and if I have any questions their customer service department and specifically Sofia is very responsive and helpful. Thank you Sofia and QR Patrol staff! Vasilis Florida

Pros

Easy to use

Cons

N/A

Response from Terracom

Replied September 2016

Thank you for your kind words Bill! QR-Patrol team will always be there for you!

August 2015

Talal from Prolink Security

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

August 2015

5* - Excellent Guard Tour System App

The QR Patrol app is a fantastic app to monitor your guarding staff and all reports are available online. The mobile app and the web app work flawlessly. The set up is very east and Sofia and James were very helpful to answer any pre-sale questions.

Response from Terracom

Replied August 2015

Thank you for your kind words Talal! QR-Patrol team will always be there for you!

January 2017

Andrew from Signal 88 Security

Company Size: 11-50 employees

Industry: Security and Investigations

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

January 2017

Accountability

I used this product to account for lone workers on industrial properties. Having an extra level of accountability is a great feature for your security services. Never have a call again where you can't provide a timeline of events to your client's great software easy to use and works on all platforms.

Pros

Works on any platform

Cons

Can cheat the barcode scans.

Response from Terracom

Replied January 2017

Thank you Andrew for your review! We would like to inform you that we will soon release a dedicated system for Lone Workers as well! Additionally, "Cheating" is not an easy thing to do; every time that your employers send an event, the position (acquired by GPS, Wi-Fi and GSM cell antennas) and respective time-stamp is also included, so you will be able to spot where they are. Finally, instead of QR-Code labels, you could also use NFC tags or Beacons as checkpoints, so that your employers will not be able to copy them!

August 2015

Moghana from Kurniajaya Management

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

August 2015

Advance into Security Patrolling

It is fantastic software to cater today's market. It help the Security Company and the subscriptions owner to monitor the efficiency of Guard on Patrolling. As it is on-line, it make more easier for operational and monitoring.

September 2016

Dim from Terracom

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

Excellent product!

Very straightforward, excellent customer service! They are always there to help me use the system in the best possible way

Pros

Easy of use, very functional

January 2018

Theo from Mpesiou OE

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

January 2018

Great customer support

Pros

I really like the ease of use of this guard tour system and the fact that its real time as opposed to the traditional ones.

Cons

The user interface is a bit outdated and all these colours are too much. An more siplified user interface would be better.