All Workhub Reviews
1-25 of 89 Reviews
Sort by
Samantha
Verified reviewer
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Great company to work with
ease of access
PROSAll of the information I need as a safety professional is in one place and easily accessible from anywhere.
CONSThere isn't anything not to like, if there are technical issues, they are fixed right away, customers service is quick.
Jill
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2023
Using Workhub
I really like the ease of use that Workhub has. The workers I signed up, didn't have any issues navigating the Workhub platform. I like the ability to upload my own custom courses.
CONSIt would be nice if Workhub expanded the documentation reporting options. Reports are limited and cumbersome. More options for customizing the existing courses and a way to assign a single person to a specific course (usually for remedial training).
Reasons for switching to Workhub
More functionality and more options for customization.
Vendor Response
Thank you for your kind words, Jill! We're glad you're happy with our Software and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful.
Replied March 2024
Brittany
Human Resources, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2023
Happy User of Workhub
Overall, it's a great program, continually getting better, their customer service is always pleasant, quick and eager to help or offer suggestions and they are honest about their downfalls which I appreciate.
PROSThe customer service is top notch. I love the chat feature, the articles feature that pops up when you're searching to try and solve your own issue. I like the simple format, it is friendly looking and seemingly a simple program for the workers.
CONSIt does lack some intricacies that would make the progam just that much better. It seems to be getting better and the programers are always working on creating more functions but there are a few additional layers that could be added to help the administrators be able to use Workhub entirely rather than still needing to utilize additional supports outside of Workhub.
Vendor Response
Hello Brittany, It makes us incredibly happy to know that we were able to help you achieve your goals. We will continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us. Cheers!
Replied March 2024
Jenna
Oil & Energy, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Workhub Review
use it daily for tacking, communicating, and organizing documentation.
PROSonline courses cover basic awareness courses for new hires during orientation, helps us save on xternal course costs.
CONSMeeting features, not the easiest to use.
Reason for choosing Workhub
the staff wasnt so forceful and way more features.
Vendor Response
Thank you for the great review! We're so happy we can cover you on those course costs! ;)
Replied September 2021
Dana
Oil & Energy, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Workhub is crucial to my company’s success.
My overall experience with Workhub is a solid 10/10. The customer support is impeccable. The software itself is the BEST. My clients are confident in the knowledge that all of their safety data is managed effectively, efficiently, and inexpensively. Love it!!
PROSWorkhub is an easy-to-use, intuitive software platform that makes safety compliance a breeze, even for people that aren’t tech-savvy. It effectively captures all aspects of safety data management.
CONSThe text boxes in the Action Items section and the Competency section need to be increased. There is not enough room for all the text characters needed to effectively capture the information.
Reason for choosing Workhub
Ease of use, cost, intuitive platform.
Vendor Response
Thank you Dana. R for taking the time to leave us your feedback! We are happy to hear that you are enjoying your experience with us.
Replied March 2024
Joanne
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Workhub Review
Overall we quite enjoy Workhub, other than some of the changes that no longer support our company needs.
PROSHaving all tickets and online training available electronically for workers, supervisors and managements, as well, as having documents like policies and procedures available to workers at anytime.
CONSThe constant changes, some of which are NOT user friendly, and are removing features that we become accustomed to. When these are removed, it makes our job much more difficult and we are no longer able to support our staff as we have previously.
Reasons for switching to Workhub
Electronic system is much more user friendly.
Vendor Response
Thank you for your kind words, Joanne! We're glad you're happy with our Software and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful.
Replied March 2024
shawn
Oil & Energy, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
Workhub Review
I enjoy using workhub and it makes my life easier as HSE Manager to keep up to date with 3 companies and nearly 300 employees
PROSEase of use for workers, Easily observe compliance, Easily add company specific training, whmis, tdg and other courses included in the cost
CONSNot able to work offline. Not able to assign multiple roles to a worker - HSE Committee Representative required the created of a new title to ensure compliance with training
Reason for choosing Workhub
Cost/Beneift, Homepage and buttons are easy for workers to identify, search function is smart and narrows down the list as you type
Vendor Response
It makes us incredibly happy to know that we were able to help you Shawn, achieve your goals. We'll continue working hard to provide you with an excellent experience.
Replied March 2024
Tanya
Public Safety, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Workhub Administrator View
By far this is one of my favorite programs to work with.
PROSThis platform is user-friendly, the chat support or phone in is reliable and helpful with followup if required. The layout of the platform is easy to understand with pop up user guides when you hover over the icons mostly.
CONSIt is frustrating when the course will not acknowledge the certificate due to not setting it up in the right sequence. This was a learning curve that support help me to get through.
Reason for choosing Workhub
I chose to go with workhub due to the user friendliness of the platform and the various amenities it has that fits the many companies we work with as a Safety Consultant.
Vendor Response
Thank you so much Tanya M, for your positive feedback! We are glad to have you as our customer and to see that you are enjoying Workhub Software.
Replied March 2024
Erin
Environmental Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Workhub - Great Value
Very positive, it's a very useful program, and good value for the cost.
PROSIt is very easy to upload and manage safety training certificates; it is very easy to upload and manage documents; it's great how you can export almost any of the data to Excel/CSV if needed.
CONSMore customization options would be great (e.g. Being able to add more fields to the "Onboarding and Compliance" section)
Vendor Response
Thanks for taking the time to write this review Erin G; it means a lot to us. Cheers!
Replied March 2024
Anonymous
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
best tool out there
I like being able to track: Worker tickets and expiry dates Incidents Near Misses We utilize the competency program. I like having our forms on there for all the field stores.
CONSNothing
David
Warehousing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Awesome Software
We are into our 4th year of using SafetySync. The software has proven to be extremely helpful in managing our health and safety program. We have taken advantage of making our own training videos for more effective training. We have also been using electronic forms with tablets and phones to complete inspections. Using electronic forms in SafetySync along with tablets have proven to increase hazard awareness as employees can take pictures of the hazard and submit reports to management for correction. We have the ability to track individual employee safety training and competency. We also track 25 sites to ensure inspections and health and safety meetings take place at proper intervals. Overall we are very satisfied with the software and would recommend it to others.
PROSEase of Use. Consistent method to deliver training to 300+ employees in 25 locations. Ability to track all health and safety information for 25 sites and 200+ pieces of equipment.
Barb
Oil & Energy, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Services Provided
Courses that are available are what we require and customer service is excellent! Course that I had asked for a couple of years ago was uploaded (which was ground disturbance) was made available which makes my work easier. For courses required by our company, I am able to give the workers the information to login anymore across Canada. The workers are able to do our orientation and take the required courses prior to coming to the office to complete their paperwork.
PROSEasy for computer illiterate workers to do courses and orientation.
CONSI understand the e-mail requirement but with our industry, most of the workers do not either check their e-mail or have one.
Charity
Environmental Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Extremely Valuable addition to our company's Safety Culture
With SafetySync our company has streamlined all our safety requirements to one simple to manage the program. We are able to align our communications, records management, training and HR information altogether. The ease of learning the online program is extremely valuable to a larger organization as employees are able to log into the program anywhere and access the communication and training requirements. Absolutely love this program.
PROSEasy learning culture for large employee company.
CONSUploading capabilities are not as large as they need to be for proper records management.
jackie
Oil & Energy, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
It is easy and useful site
Having everything in one spot.
PROSwe can have all our items put in one spot and track all the safety tickets with expiries. Having the policy and procedures on here is a bonus.
CONSThat you have to print out each individual ticket for an employee on the certificates side. There should be a button that 3rd party certificates get all printed together.
Christine
Oil & Energy, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Safety coordinator wants msds
Overall it is great the only thing that I would like to see which I have told someone there before is when employees scan barcodes MSDS sheets come up too. I print out the barcodes for hard hats then they just scan them if certificates are needed but would love it if MSDS came up too for them. Thank you
Sara
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2016
A great addition to our safety program.
We started using safety sync a few years ago to provide orientation and safety training to our workers. With so many features we have now developed it into managing our safety program. It is really easy for workers to us and easy to manage as well.
PROSThe flexibility.
CONSWish you could turn off features for workers so there isn't a bunch of options that we aren't using.
tyler
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2016
Safetysync Review
Overall SBW is very pleased with the system. We have used this system for over a year now and our people really appreciate how easy it is to use. We no longer use filing cabinets and storage boxes for our safety records.
PROSEase of use
CONSNo TRIFF statistic Orientations not compatible with Apple.
Taylor
Oil & Energy, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed January 2017
Customer Review
Safety Sync is a great program for tracking employee compliance and certificate expiration. One thing that could improve it the uploading process as well as expiration alerts. Our company is unable to use expiration alerts as the program is too sensitive to optional certificate requirements.
PROSBeing able to track employee training and utilizing the online training
CONSHow expiration alerts work.
Terri
Oil & Energy, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2016
Personal Tracking
With many jobs on the go, this makes the transfer of workers easy and allows the supervisor to see training quickly.
PROSTracking of workers
CONSNot enough spots for documents
Candace
Oil & Energy
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
Great program
We mainly use for orientations which are very helpful and saves me a ton of time on having to review courses manually. The only thing I would suggest is to make it possible to allow safety tickets that are uploaded shared with other SafetySync users.
Jamie
Consumer Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
GREAT Product!
We have been using Safety Sync for several months now and it is great product-the customer service is excellent! Very happy with the program
Leanne
Verified reviewer
Oil & Energy
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Wish I had discovered Safety Sync years ago
Affordability and organization, I love that everything is all in one place and accessible to who ever needs it
CONSWould be nice to have an Ap for a tablet or phone. Although I realize that isn't an option, it would still be nice to have
Dan
Construction, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2016
Overall Great Learning Tool
I found the program brought some positive training to workers with an ease to use once familiar with how to use the content.
PROSfairly easy to use for workers.
CONSIt gets a little dry listening to the hosts speak.
Christine
Transportation/Trucking/Railroad, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Great Resource
The software is so easy to use...Our drivers say that it is one of the easiest they have ever worked on. They love that they are able to go on and work on their own time.... Thank you for your service, it has been very helpful.
PROSEasy to use Able to work on it when a person has time
CONSDon't really have any
Joanne
Oil & Energy, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2018
So far i love all that Safety Sync has to offer. Have no problem using this software
Having everything in one place and everyone can access it. It will save so much time in the future for new hires and existing employee's.
PROSIt allow our company to keep everything in one place, well organised easy to use. Our workers are located all across the province and this allows them to access everything they need from where ever they are.
CONSThe only thing I can say is more company orientations set up, I am confident the list will grow as time goes on.