About Solink

Solink is a physical security solution that enables restaurants and businesses in the financial and retail industries to streamline processes related to loss prevention, remote monitoring, video surveillance and more. Administrators can use a dashboard to gain visibility into revenue metrics based on store, staff and transactions on a centralized dashboard.

Solink allows organizations to send security clips to managers and analyze collected revenue, event and motion data in the form of histograms. Administrators can use the search functionality to retrieve relevant information based on keywords, timestamps, or data points. Additionally, professionals can set up motion alerts for specific cameras and automatically receive notifications via email or mobile phon...


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Supported Operating System(s):

Web browser (OS agnostic)

7 Reviews of Solink

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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March 2020

Jason from Felipe's Taqueria

Company Size: 51-200 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

The Best video loss prevention system I have ever used

Solink has been a huge help with all of our Loss Prevention efforts, as well as training, and operational oversight, and their team is great to work with.

Pros

The system is effective and has a ton of tools that allow you full oversight into your operations, as well as allowing you to pinpoint, record and share issues and concerns. We are able to use it not just for loss prevention, oversight and recording incidents, but also as an effective teaching tool for our management teams and our team members.

Cons

It has so many tools that the learning curve can seem a bit steep, and it can take a while before you are able to really use this tool to its full ability...I'm still finding out ways that we can utilize it.

July 2018

Judy from Flexion Inc

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Love this System so much we have migrated to use Solink ONLY at all of our locations

Overall an excellent tool with excellent support

Pros

Links to our register system so you can see the receipt on the screen. Easy search engine. Really great support and constantly getting updated so it gets better and better. Loads of storage capacity so you can go back a search for a long time.

Cons

Receipt numbers in Solink are different then our register system. Sometimes the system slows down when we are watching history and the cameras freeze up. Not sure if this is on our end (internet speed) or at peak times when the solink system is being used the most. Possibly a solink capacity issue as they grow their user base.

November 2018

Damien from Damsar Inc

Company Size: 201-500 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

November 2018

Solink Review

Pros

- Email notifications on the spot - Great customer service - Ease of use

Cons

- Reports need to be more user friendly and easy to understand - Sometimes when POS systems change their coding it takes a few days for Solink to adapt

November 2018

Renee from Tim Hortons

Company Size: 51-200 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2018

Renée's Review

I think it is great. We as well as our employees bare well protected with this software.

Pros

It is very clear inages, very easy to use, fast.

Cons

I can't say there are any cons as when you have questions about the program there is always someone available to help...

August 2018

Cristina from Tims

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Accessibility

Pros

Easy to use, sends update on new things. Once I had a question got answers right away Someone responds efficiently

Cons

Nothing so far. This system is fast and reliable

July 2018

Stephen from Boutcher Holdings Inc

Company Size: 51-200 employees

Industry: Restaurants

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

SoLink is Amazing

Pros

Ease of use. Cloud-based storage of bookmarked video. Integrated chat/support feature. Multiple search criteria makes finding useful video very easy. Constantly upgraded with new features. 90 Days of SD video storage

Cons

System only retains 7 days of HD video before overwriting the data.

August 2018

Akshay from Tim Hortons

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Solink

This is Revolutionary. This saves $1000 from theft

Pros

Easy to use and Understand. Clear Imaging.

Cons

Too much Buttons , Links at the Home page.