Sign In Enterprise

RATING:

4.74

(167)

About Sign In Enterprise

Sign In Enterprise, formerly Traction Guest, is a cloud-based visitor management solution for businesses of all sizes and industries. It enables users to manage visitor information, administration processes and on-premise security at workplaces and events. Core features include the digital guest book, instant host notifications, electronic document signing, automatic badge printing, visual identification, customizable watchlists and offline alerts. The platform is customizable, allowing users to create unique sign-in processes tailored to the visitor and business requirements. Other features include adjustable user roles, in-app visitor search, visitor pre-registration, emergency roll-call view, QR code-enabled check in and check out. The solution offers many integrat...

Sign In Enterprise Pricing

Choose a plan and pay per device. Volume discounts apply. * Unlimited visitors and hosts * Unlimited sign-in flows * Unlimited notifications (email, SMS, Slack) * Photo/ID capture * Customizable branding * Legal document signing * Badge printing * Unrestricted customer success

Starting price: 

$95.00 per month

Free trial: 

Available

Free version: 

Not Available

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Sign In Enterprise Reviews

Overall Rating

4.74

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 167 reviews

User Profile

Konstantin

Verified reviewer

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2018

Not only is TractionGuest simple to use, but it is also the most customizable platform on the market

Seamless sign in process

Pros

-Most important- The entire sign in process is customizable. You as a client, will be able to alter the system at your own discretion - The Admin GUI/ controls is thoroughly designed. You have full control of assigning different permissions to different user accounts as you see fit. For example, in our company (Unilever), we have accounts set for security, for management and for IT support (admin) - You can alter the sign in process per Ipad. No restrictions on buildings/company sites -Clean Dashboard Controls -Beautiful sign in application (for Ipad) -Great Customer Service -Dev teams are willing to work with you on your specific product requests -Lots of training available

Cons

Not sure if this can even be considered negative, but what you are buying is just software. You will need to provide your own Ipad, stand and printer. With that said, you have the option to buy whatever fits your situation and are not bound by what the company is offering. Of course, TractionGuest support can help you find everything you need for the setup. (It's really simple!)

Response from Traction Guest

Konstantin, thank you for your awesome review. We really appreciate it!

Replied January 2018

Kathleen

Company size: 501-1,000 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

December 2020

Contactless Signin

With Covid-19 the roll-out of the contactless sign-in is exactly what we needed.

Pros

Registration experience is much easier to create than the kiosk experience.

Cons

Kiosk experience - cannot copy and paste within the experience.

Reasons for choosing Sign In Enterprise

Customer Service is excellent. I have been dealing [SENSITIVE CONTENT HIDDEN] and both ladies were exceptional in helping me to get matters resolved.

Response from Traction Guest

Thanks a lot for the review Kathleen! The Registration Experience indeed has a lot of positive functionalities that are helpful in facilitating touchless sign-in; on the other hand, if you need help working with the Kiosk Experience, we're here to help, just reach out to us at support@tractionguest.com! Our team has enjoyed working with you and we're happy to provide whatever additional support you need!

Replied December 2020

Adam

Company size: 10,000+ employees

Industry: Consumer Goods

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

January 2019

Traction Guest

Pros

Robust, easy to set up on iPads and Printers. Fully-featured and growing.

Cons

Complex sign-in experiences can become cumbersome to design.

Response from Traction Guest

Thank you for your review, Adam. We would love to hear your ideas on how to enhance the Experience Editor. We think it is really important to give our customers the tools to fully customize the experience for complex requirements but we want to make the UI intuitive for you to use!

Replied January 2019

Phil

Company size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2020

Great Product!

Great experience from implementation to continuous improvement via the customer/technical support team.

Pros

The ease of administration and support from the Traction Guest Team.

Cons

I don't believe there is anything that I dislike about the software.

Reasons for choosing Sign In Enterprise

Previous reviews, cost, and presentation/demo from sales team. Also, met all of our needs without a ton of "fluff" features that were not needed.

Response from Traction Guest

Hi Phil! Thank you for writing this review! We're happy to hear that you've had a great experience so far, and continue to be only a call or email away any time there's any additional assistance we can provide for your company!

Replied March 2020

Bryan

Company size: 201-500 employees

Industry: Automotive

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

June 2020

Warn Review

The features and options are better than any other solution we tested and there is a lot of potential on the road map. The support team has been very responsive and easy to work with. Overall a great solution.

Pros

That it integrates with Outlook for a more seamless experience for the end user.

Cons

There are a lot of great features but not all are properly. Not a big Con as some have already been fixed and the last few have been submitted to dev. Just didn't hit the ground running like we expected but should be fine once fixed.

Reasons for choosing Sign In Enterprise

Features (Outlook integration) and road map. Seems to have best potential road map for improvements and new features.

Response from Traction Guest

Thank you for the review Brian! We appreciate your honest feedback over how much smoother the rollout could've gone. We're delighted to also hear that many of Traction Guest's features and options have helped and benefited your organization, and we appreciate your suggestions on features and enhancements that you've expressed to us. Any time you and your team have further suggestions or need support again, we remain available and happy to help!

Replied June 2020

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