---
title: "bsport Software Reviews, Demo & Pricing - 2026"
description: "Review of bsport Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/pilates-studio/bsport-profile/"
page_type: "product"
language: "en"
---

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bsport

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Overview

[Reviews](https://www.softwareadvice.com/pilates-studio/bsport-profile/reviews/)[Alternatives](https://www.softwareadvice.com/pilates-studio/bsport-profile/alternatives/)

# bsport Review

From €150/month 1 plan

Wondering if bsport is right for your organization?

Our Gym Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

bsport

4.3

[(333)](https://www.softwareadvice.com/pilates-studio/bsport-profile/reviews/)

Pricing

Starting at €150.00 per feature per month

### About bsport

bsport is the next generation all-inclusive booking, management and marketing platform for your boutique fitness or wellness studio. A comprehensive system that is fully streamlined with everything you need to run your studio through one platform.

Centralise and simplify scheduling and booking management with our easy-to-use interface on both the staff and the client side.

Save time by automating cumbersome administrative tasks such as teacher payrolls or invoicing. Use this time to focus on what you love: develop your studio and create meaningful relationships with your members thanks to our powerful marketing tools to personalise your communication and improve client retention and acquisition.

Develop your online offerings with our Zoom and VoD integrations. Offer a premium experience with perfectly integrated booking and shopping widgets on your website as well as your own branded app and watch your bookings and revenues grow.  
Finally, simplify every step of your client journey: from visibility with Classpass and OneFit integrations to invoicing with our simple and seamless payment process.

Wondering if bsport is right for your organization?

Our Gym Management Software selection experts can help you in 15 minutes or less.

## bsport User Interface

## Popular bsport Alternatives

Main Product

bsport

4.3

[(333)](https://www.softwareadvice.com/pilates-studio/bsport-profile/reviews/)

Ratings Breakdown

-   4.13Ease of use
-   3.97Value for money
-   4.53Customer support
-   4.15Functionality

Pricing

Starting at €150.00 per month

Get Price

Alternative Product

[Rezerv](https://www.softwareadvice.com/salon/rezeve-profile/)

4.9

[(94)](https://www.softwareadvice.com/salon/rezeve-profile/reviews/)

Ratings Breakdown

-   4.80Ease of use
-   4.74Value for money
-   4.80Customer support
-   4.54Functionality

Pricing

Starting at SGD55.00 per month

Get Price

Alternative Product

[Arketa](https://www.softwareadvice.com/product/254111-Arketa/)

4.3

[(111)](https://www.softwareadvice.com/product/254111-Arketa/reviews/)

Ratings Breakdown

-   4.27Ease of use
-   4.27Value for money
-   4.27Customer support
-   4.16Functionality

Pricing

Available upon request

Get Price

Alternative Product

[WellnessLiving](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/)

4.4

[(614)](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/reviews/)

Ratings Breakdown

-   4.27Ease of use
-   4.22Value for money
-   4.31Customer support
-   4.27Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)

4.0

[(2997)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)

Ratings Breakdown

-   3.87Ease of use
-   3.63Value for money
-   3.82Customer support
-   4.00Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

[Mariana Tek](https://www.softwareadvice.com/calendar-app/mariana-tek-profile/)

4.3

[(98)](https://www.softwareadvice.com/calendar-app/mariana-tek-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.16Value for money
-   4.12Customer support
-   4.19Functionality

Pricing

Starting at $1.00 per month

Get Price

## bsport Pros and Cons

We analyzed 333 verified reviews for bsport to find out what actual users really think.

Select to learn more

Quick And Attentive Team Replies

The bsport team is known for being attentive and quick to respond to user queries. Users value the team's openness to feedback, willingness to provide temporary solutions, and ongoing communication, which helps address issues and encourages confidence in the platform.

Responsive And Helpful Support Team

Bsport offers highly responsive customer support, with team members quick to answer questions and resolve issues. Users appreciate having dedicated contacts, efficient help channels, and guidance during setup and daily operations, making it easier to manage challenges and feel supported.

Easy Onboarding And Tutorials

Getting started with bsport is straightforward thanks to clear tutorials, regular training sessions, and an intuitive interface. Both managers and students find the platform easy to learn, with accessible resources and support that help users adapt and make the most of its features.

Issues With Payment Reliability

Payment processing with bsport can be unreliable, with users reporting delayed payouts, failed integrations, errors during refunds, and difficulties for customers making payments. Manual workarounds and unclear reporting add to the frustration, impacting financial operations for some businesses.

## bsport Pricing and Plans

bsport has one plan. Basic is €150.00/feature/mo billed monthly.

Basic

€150.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does bsport pricing compare to alternatives?

bsport's starting price is €150.00/feature/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| bsport4.3[(333)](https://www.softwareadvice.com/pilates-studio/bsport-profile/reviews/) | €150.00 /feature/mo | Not available | Not available | 4.0 |
| [Rezerv](https://www.softwareadvice.com/salon/rezeve-profile/)4.9[(94)](https://www.softwareadvice.com/salon/rezeve-profile/reviews/) | SGD55.00 /mo | Available | Not available | 4.7 |
| [Arketa](https://www.softwareadvice.com/product/254111-Arketa/)4.3[(111)](https://www.softwareadvice.com/product/254111-Arketa/reviews/) | Pricing available upon request | Available | Not available | 4.3 |
| [WellnessLiving](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/)4.4[(614)](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/reviews/) | $69.00 /mo | Not available | Not available | 4.2 |
| [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)4.0[(2,997)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) | $79.00 /mo | Not available | Not available | 3.6 |

bsport4.3[(333)](https://www.softwareadvice.com/pilates-studio/bsport-profile/reviews/)

* * *

Starting price

€150.00 /feature/mo

Free trial

Not available

Free version

Not available

Value For Money

4.0

-   [Rezerv](https://www.softwareadvice.com/salon/rezeve-profile/)4.9[(94)](https://www.softwareadvice.com/salon/rezeve-profile/reviews/)
    
    * * *
    
    Starting price
    
    SGD55.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [Arketa](https://www.softwareadvice.com/product/254111-Arketa/)4.3[(111)](https://www.softwareadvice.com/product/254111-Arketa/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.3
    
-   [WellnessLiving](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/)4.4[(614)](https://www.softwareadvice.com/appointment-scheduling/wellnessliving-profile/reviews/)
    
    * * *
    
    Starting price
    
    $69.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    
-   [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)4.0[(2,997)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)
    
    * * *
    
    Starting price
    
    $79.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.6
    

## bsport Features

-   Popular features found in Gym Management
    
    Billing & Invoicing
    
    Class Scheduling
    
    For Gyms
    
    Membership Management
    
-   More features of bsport
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Application Management
    
    Appointment Management
    
    Attendance Management
    
    Attendance Tracking
    
    Automated Scheduling
    
    Booking Management
    
    Calendar Management
    
    Capacity Management
    
    Class Management
    
    Client Management
    
    Client Portal
    
    Committee Management
    
    Communication Management
    
    Contract/License Management
    
    Costume Management
    
    Credit Card Processing
    
    Customer Accounts
    
    Customer Database
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Discount Management
    
    Dues Management
    
    Electronic Payments
    
    Email Marketing
    
    Email Templates
    
    Employee Management
    
    Enrollments/Onboarding
    
    Event Calendar
    
    Event Management
    
    Facility Scheduling
    
    Fitness Plan
    
    For Dance Studios
    
    For Yoga/Pilates Studios
    
    Instructor Management
    
    Inventory Management
    
    Invoice Management
    
    Lead Generation
    
    Marketing Automation
    
    Marketing Tools
    
    Member Communication
    
    Member Database
    
    Member Directory
    
    Member Portal
    
    Membership Renewals
    
    Member Types
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile App
    
    Multi-Location
    
    Online Booking
    
    Online Payments
    
    Online Registration
    
    Payment Processing
    
    Point of Sale (POS)
    
    Recurring/Subscription Billing
    
    Registration Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Rewards Program
    
    Self Check-In/Check-Out
    
    Self Service Portal
    
    SMS Messaging
    
    Social Media Integration
    
    Staff Management
    
    Student Management
    
    Task Management
    
    Task Scheduling
    
    Third-Party Integrations
    
    Visitor Management
    
    Wait List Management
    
    Website Integration
    
    Website Management
    

## bsport Integrations

ClassPass

Integration rated 4.1 from 27 reviews

Stripe Payments

Integration rated 4.4 from 14 reviews

Zoom Workplace

Integration rated 4.0 from 11 reviews

Vimeo

Integration rated undefined from -1 review

Zoom Events and Webinars

Integration rated undefined from -1 review

YouTube

Integration rated undefined from -1 review

See all 12 integrations

## bsport User Reviews

## bsport customer ratings

- Overall rating: 4.3/5
- Total reviews: 333

### Rating distribution

- 5 stars: 205 reviews (62%)
- 4 stars: 83 reviews (25%)
- 3 stars: 17 reviews (5%)
- 2 stars: 4 reviews (1%)
- 1 star: 24 reviews (7%)

### Secondary ratings

- Ease of use: 4.1/5
- Value for money: 4.0/5
- Customer support: 4.5/5
- Functionality: 4.2/5

---

### Une plateforme intuitive et agréable à utiliser, mais des améliorations nécessaires en matière de sécurité

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Sports
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Mon expérience globale avec bsport est plutôt positive en ce qui concerne l’utilisation quotidienne de la plateforme. L’interface est conviviale, intuitive et facile à prendre en main, ce qui facilite la gestion des différentes tâches et permet de travailler de manière relativement efficace. La simplicité d’utilisation est un véritable atout et rend la plateforme agréable au quotidien. Cependant, certains points restent préoccupants, notamment en matière de sécurité et de gestion des accès à distance. Ces aspects sont essentiels et devraient être davantage pris en compte afin de garantir une utilisation fiable et sécurisée de l’outil. Une meilleure gestion de la réinitialisation et de la révocation des accès permettrait de renforcer la confiance des utilisateurs. En résumé, bsport est une solution intéressante et pratique grâce à son ergonomie et à sa facilité d’utilisation, mais des améliorations concernant la sécurité et le contrôle des accès seraient nécessaires pour offrir une expérience globale plus satisfaisante et rassurante.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

bsport est une plateforme agréable à utiliser au quotidien, notamment grâce à son interface conviviale et intuitive. La prise en main est relativement simple, ce qui permet de naviguer facilement entre les différentes fonctionnalités et de gagner du temps dans la gestion des activités. L’outil offre une expérience utilisateur globalement fluide et permet de centraliser plusieurs tâches sur une seule plateforme. Son ergonomie facilite le travail au quotidien et rend son utilisation accessible, même pour les personnes qui ne sont pas particulièrement à l’aise avec les outils informatiques. C’est un véritable avantage pour simplifier l’organisation et améliorer l’efficacité opérationnelle. Dans l’ensemble, bsport dispose d’une interface bien pensée et pratique, qui contribue à rendre la gestion quotidienne plus simple et plus agréable.

#### Cons

Le principal point négatif concerne la sécurité et la gestion des accès, qui mériteraient d’être améliorées. Certains aspects liés aux accès à distance soulèvent des questions, notamment lorsqu’un accès ne semble pas être réinitialisé ou désactivé correctement après un changement de situation. Ce type de problème peut représenter un risque en matière de confidentialité et de protection des données, et nécessite une vigilance particulière. Il est essentiel de pouvoir compter sur une gestion rigoureuse des autorisations, avec la possibilité de révoquer rapidement et efficacement les accès qui ne sont plus nécessaires. Ces éléments peuvent générer des inquiétudes et compliquer la gestion quotidienne, car ils obligent à effectuer des vérifications supplémentaires. Une amélioration des mécanismes de sécurité, de la gestion des sessions et de la réinitialisation des accès permettrait de renforcer la confiance dans la plateforme et de rendre son utilisation plus sereine.

---

### Great Platform for Growing Businesses with Exceptional Support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Sports
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with bsport has been positive, but it has definitely been a learning process, especially as a new business owner navigating so many things at once. The platform offers a lot of great tools for a growing studio, and I can see the value it provides as we continue to grow. I also cannot say enough about [sensitive content hidden] , my account manager. She has truly been the standout part of my entire experience with bsport. She has been there every step of the way, incredibly patient, consistently responsive, and always willing to help me work through any issue or question. Having someone who genuinely seems invested in the success of my business has made such a difference. [sensitive content hidden] is honestly one of the biggest reasons I have stayed with bsport, and I truly don’t think we would still be using the platform without her support.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

bsport has been a learning experience, but I think it’s a great platform for new businesses that are trying to get up and running. There are a lot of features and capabilities, and once you learn how to navigate everything, it can really support the day-to-day operations of a growing business. I also have to completely shout out my account manager, [sensitive content hidden] She has truly held my hand through this entire process. She has been incredibly patient, consistently responsive, and always willing to walk me through things when I’ve needed help. We genuinely would not still be with bsport without her. She is an incredible account manager and a huge reason I’ve chosen to stay with the company.

#### Cons

There is definitely a learning curve, especially as a new business owner trying to learn the software while simultaneously opening and operating a business. Some features and processes could be more intuitive, and there have been times when I’ve needed more guidance than I initially expected.

---

### Un engaño de programa

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

El servicio de soporte, PÉSIMO. Primero, el chico que nos vendió el programa, [contenido sensible oculto] , nos prometió cosas que después no fueron verdad (como que el rectángulo de las clases en el horario aparece totalmente coloreado para saber que está llena, pues bueno, tienes que ir clase por clase para saberlo). No ofrecen probar el programa gratuitamente, también error por nuestra parte pero desde luego que hemos aprendido de ello. Segundo, la chica que nos explicó todo, [contenido sensible oculto] , explicó el funcionamiento del programa mal y a rastro. Me aconsejó que organizase las clases de cierta manera que luego fue muchísimo peor. No sabía funciones del programa que yo tuve que descubrir por mí misma aún habiéndole preguntado. Después, debido a todos los problemas causados, "de buena fe" nos dijeron que no nos iban a cobrar el mes de agosto, pues mira tú por dónde, nos lo han cobrado... De verdad, aunque fuera gratis el programa, no merece la pena, y mucho menos por 300€/mes. Nos engañaron pero bien. Y por último, la respuesta de [contenido sensible oculto] a un problema que tuvimos: "¿Qué es lo que impide que los alumnos compren sus bonos o paquetes directamente online, dentro del mes correspondiente?" Pues que tienen 80 años y ni teléfono tienen [contenido sensible oculto] Empatía y humanidad 0.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nunca estarás aburrido porque te triplica el trabajo. Conoces a todas las personas que forman el equipo de soporte, como no paras de hablar con ellos...

#### Cons

Si un alumno quiere cambiar de clase, pongámosle de los martes a otro día, una vez cancelas las clases de los martes, si el alumno cambia de opinión y quiere volver a los martes, el programa, aunque sí que te deja crearle una reserva automática en esa clase, el alumno no aparece en dicha clase y tienes que inscribirlo tú MANUALMENTE en todas las clases. Otro ejemplo, el programa trabaja con facturas, si por los motivos que sea quieres modificar el precio de un mes y un alumno en concreto, no te permite modificar el precio si ya ha empezado dicho mes. Otro ejemplo, para hacer la mínima modificación, es necesario realizar mínimo 15 pasos. Sin exagerar eh.

---

### We will never know how many customers or how much revenue we lost.

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

bsport was one of the most damaging software decisions we have made. Problems began immediately after migration and continued throughout six extremely difficult months. Instead of saving time, the system created so much additional administration that we hired extra support. More seriously, it created friction for customers trying to book and interact with our business. To rescue the business we had to fight to get out of contract, they do not make it easy to leave. Meaning we have now endured two major platform migrations within twelve months. We will never know how many customers or how much revenue we lost. Software should support a business. In our experience, bsport actively hindered ours.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The platform looks modern and the sales presentation made bsport appear to offer everything a growing studio could need. We were sold on the promise of streamlined bookings, communications, payments and administration. Unfortunately, that promise did not match our experience after signing. The sales process was deceptively positive compared with the reality of using the system. There are numerous features and integrations, but features are worthless when the fundamental customer and administrative experience does not work reliably. We migrated expecting technology that would save time, improve our customer journey and support growth. Instead, bsport ultimately created more work, friction and stress.

#### Cons

The problems were relentless. Customers struggled to book, log in, navigate the timetable and use passes. Expired passes were reactivated during migration. Emails, reminders, receipts and Zoom communications were unreliable. The Android experience caused further problems. Financial oversight was poor: no direct Stripe dashboard, VAT issues, unclear processing fees and no straightforward partial refunds, forcing us to make manual bank transfers. Administration increased so dramatically that we hired additional support to cope with bsport. These were not minor glitches; they affected customers and daily operations. A booking system should remove friction. bsport repeatedly created it for our business and clients.

---

### Une solution tout-en-un idéale pour mon studio

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Industrial Automation
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Après plusieurs mois d’utilisation, je constate un vrai gain de temps sur la partie administrative et une meilleure expérience pour mes clients. Bsport est devenu un partenaire essentiel pour la croissance de mon studio. Je recommande vivement cette solution aux propriétaires de studios de yoga, Pilates ou fitness qui cherchent un outil fiable et évolutif.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

bsport est une plateforme très complète qui m’a permis de centraliser la gestion de mon studio de yoga/fitness. L’interface est intuitive et mes clients trouvent facilement comment réserver leurs cours en ligne. J’apprécie particulièrement : - La gestion des réservations et des abonnements en quelques clics. - L’application mobile personnalisée, qui renforce l’image professionnelle de mon studio. - Les campagnes marketing automatisées, qui m’ont aidé à fidéliser mes membres et à en attirer de nouveaux. - Un support client réactif et disponible 24/7, ce qui est rassurant quand on débute.

#### Cons

Certaines fonctionnalités avancées mériteraient une meilleure documentation pour gagner du temps lors de la configuration. J’ai aussi remarqué quelques lenteurs ponctuelles dans le back-office, mais rien de bloquant.

---

### Looks can fool

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Effortful and frustrating from beginning to end, except for the 5 start sales call at the very beginning

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

It has a sleek-looking skin for the costumer side. We offer Pilates in private, group and semi-private and maybe if we offered only group classes it would be better... don't know bc that was not our experience.

#### Cons

Costumer support, the software itself, the cancellation process. The software feels clunky and if you need to rearrange something... good luck!

---

### Terrible customer service, good sales

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

easy CRM with a ton of half working options. Great for small businesses and freelancers, [sensitive content hidden] (customer service) is a nice person.

#### Cons

Ridiculous customer service. We've been dissatisfied after the first month and the Bsport has been stalling communication and solutions for months. ''Under review of management'' and ''send to X team'' are their go to messages for stalling. Don't get me wrong, if you're a boutique / sports club just starting out and need a non crooked CRM, Bsport might be your solution. Just be ware, once you join, they don't really care about you at all. Unless you don't pay, then all of sudden there's a vast amount of communication and blocking just to make sure they get your money. It's typical for companies like this; great service until they got 20m+ funding and scaled. Dollar eyes turned actual human interaction away...

---

### Un outil complet et intuitif qui fait vraiment gagner du temps

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Sports
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

L’outil est très facile à prendre en main et son fonctionnement est logique. En cas de problème, l’assistance basée sur l’IA est vraiment efficace, et lorsqu’un accompagnement humain est nécessaire, une personne prend rapidement le relais. J'aime beaucoup également les rdv occasionnels pour faire un point tous les 3 mois.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Franchement génial. C’est un outil qui facilite réellement le quotidien : très complet, intuitif et bien pensé. J’ai hâte de découvrir les prochaines évolutions et nouveautés à venir.

#### Cons

Je ne vois pas de véritable inconvénient. Comme tout bon produit, il peut toujours évoluer, même lorsqu’il est déjà très abouti. Peut-être qu’un accès encore plus direct au support (par exemple par téléphone) serait un plus.

#### Vendor response

Merci beaucoup pour votre commentaire Tom, c'est un plaisir de vous accompagner !

Replied February 2026

---

### Leider eine sehr schlechte Erfahrung auf geschäftlicher Ebene.

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Sports
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

Vereinnahmte Mitgliedsbeiträge wurden wiederholt nicht fristgerecht ausgezahlt, was zu erheblichen Problemen in unserem laufenden Betrieb geführt hat. Zusätzlich war unser Studio über einen längeren Zeitraum nicht in der App sichtbar, wodurch uns nachweislich Vertragsabschlüsse entgangen sind. Besonders problematisch: Der Support reagiert auf wiederholte Anfragen entweder sehr spät oder gar nicht — selbst bei geschäftskritischen Themen wie Auszahlung, technischer Störung und Kündigungsbestätigung. Insgesamt ist der Service unzuverlässig, intransparent und für einen professionellen Geschäftsbetrieb aus meiner Sicht nicht tragbar. Ich kann diesen Anbieter daher leider nicht empfehlen.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Zu Beginn sehr reaktionsschneller und engagierter Support, schnelle Antworten innerhalb weniger Stunden und der klare Eindruck, dass Probleme ernst genommen und aktiv gelöst wurden.

#### Cons

Unzuverlässige und verspätete Auszahlungen der vereinnahmten Mitgliedsbeiträge, was zu erheblichen Liquiditätsproblemen führt. Kritische technische Fehler (Studio zeitweise nicht sichtbar, dadurch Umsatzverlust). Sehr schlechte Erreichbarkeit des Supports, keine oder stark verzögerte Reaktionen auf geschäftskritische Anfragen, inklusive ausbleibender Kündigungsbestätigung

#### Vendor response

Vielen Dank, dass du dir die Zeit genommen hast, deine Erfahrungen zu schildern. Es tut uns sehr leid zu hören, dass es bei dir zu Problemen mit Auszahlungen, der Sichtbarkeit deines Studios in der App sowie mit der Reaktionszeit unseres Supports gekommen ist. Wir verstehen sehr gut, wie kritisch diese Themen für den laufenden Betrieb eines Studios sind, und nehmen dein Feedback entsprechend ernst. Die von dir beschriebenen Punkte — insbesondere verzögerte Auszahlungen und technische Sichtbarkeitsprobleme — entsprechen nicht dem Anspruch, den wir an unsere Plattform und unseren Service stellen. Besonders bei Themen wie Auszahlungen oder technischer Sichtbarkeit sollte eine schnelle und verlässliche Bearbeitung sowie unmittelbare Unterstützung selbstverständlich sein. Wir möchten dich einladen, mit uns direkt Kontakt aufzunehmen, damit wir deine spezifischen Probleme verstehen und beheben können. Bitte kontaktiere unser Team unter support@bsport.io teile uns mit, dass es um Auszahlung

Replied May 2026

---

### Uitgebreid en modern systeem voor yoga en sport studios.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: 1-3 years · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Hele goede klantenservice. Uitgebreid en modern systeem die mee gaat met de wensen van moderne yoga en sport studios.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Fijne moderne interface, gemakkelijk te gebruiken en in te stellen. Uitgebreide marketing and filter functies om klanten per doelgroep te bereiken. Fijne automatisering van betalingen. Hele fijne klantenservice / account management voor support.

#### Cons

Het is een heel uitgebreid programma, maar soms moet je even wachten tot een bepaalde functie beschikbaar komt die is gepland.

#### Vendor response

Dank je wel voor je mooie review! Fijn om te horen dat je onze interface, automatiseringen en klantenservice zo waardeert. We begrijpen dat het soms even wachten is op nieuwe functies en werken continu aan verbeteringen. Bedankt voor het vertrouwen!

Replied December 2025

---

Showing 1 - 10 of 333 Reviews

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