Hapana

RATING:

4.1

(38)

About Hapana

Hapana is an end-to-end fitness studio software designed to elevate engagement and fuel growth. With a robust suite of streamlines features, the system alleviates owners from having to use multiple plugins and incompatible softwares. The software empowers studio owners and managers to streamline their operations, enhance member experiences, and focus on the core of their business – growing their business. - Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations. - Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marke...

Hapana Pricing

Starting price: 

$285.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations.
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Hapana Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Hapana

1 - 5 of 37 Reviews

Ben

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

LTYB Review

Our experience with Hapana has been outstanding. We were one of the early adopters and seen the software develop. We are certainly very happy.

PROS

The ease of use and the functionality that enables our brand to run the business. We have 20 Listen To Your Body studios and the software meets our needs and some.

CONS

Nothing really. The system does what we need it to do.

Reasons for switching to Hapana

Functionality was the big thing. Ability to run our franchise.

Vendor Response

Thank you for your kind words Ben! We love it when our early adopters are still loving our work years and years later. We can't wait to continue supporting LTYB for many more years!

Replied April 2024

Zoe

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Vive Active X Hapana

PROS

Class scheduling and client management plays a huge role in how we use Hapana. Both are very user friendly and easy to navigate.

CONS

The app not being completely customisable.

Reasons for switching to Hapana

We wanted to customise our app and the features that benefit the user experience.

Trent

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Outrageous Sales Tactics - With No Service

Steer clear, much better options out there.

PROS

Nothing, what's the point of making a product that you doesn't work as intended?

CONS

They paint the picture of a dream studio when signing onto their Grow & Core network, all these shiny slides and excitement about the ease of product use. I couldn't be more unhappy from working with them, it takes 7 - 10 days to get any response from their support team. Their products are inferior to almost everything else on the market, difficult to use, slow & doesn't allow to open new tabs seamlessly. I wont be sticking around with these guys much longer, I feel mislead and lied to and cant believe a company this big can be so bad at offering management software. Not a single person ever call you outside of trying to sell you something. You cant find any customer support numbers anywhere because they probably don't exist.

Anita

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Fantastic Customer Service & Support

Fantastic! The support has been incredible and we haven't looked back.

PROS

The support is second to none. The management system is simple, effective and a great user experience for our clients.

CONS

Sometimes difficulty optimising our customer sales flow.

Reasons for switching to Hapana

Poor service and support. No App. Needed something more up to date and effective in today's environment.

Vendor Response

Thank you for your kind words Anita. Our team takes great pride in our client relationships so we are thrilled you see the hard work we put in here!

Replied April 2024

Amber

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Review on OneFitStop

PROS

- Personalised App - Engage Marketing system - The customer service!

CONS

- Changing a clients details can be tricky - our old software had tabs within the client where you could see all their details instead of having to go back to the dashboard to click into a different section (eg. Payments)

Reason for choosing Hapana

The main reason for us going with One Fit Stop over other softwares was due to the customisable app that we can offer in order to create a better client experience.

Reasons for switching to Hapana

Club Fit had horrible customer service and was not looking to grow with our business.