Proctorio
About Proctorio
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Most Helpful Reviews for Proctorio
1 - 5 of 12 Reviews
Luis
Verified reviewer
Design, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Proctorio
Proctorio does a great job at preventing cheating in as many ways possible and protects students for cheaters which ensures that everyone is taking their exams under the same conditions, creating equity for students.
PROSProctorio is great at ensuring that all students are taking their exams under the same conditions and that none have any unfair advantages.
CONSStudents get frustrated with learning how to use. Specially when they have to scan their ID cars but they eventually figure it out.
Vendor Response
Thank you for your detailed review, Luis. We appreciate your feedback! Check out @proctorio on Twitter and LinkedIn to keep up to date with Proctorio's latest developments.
Replied June 2023
Jason
E-Learning, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Satisfied Customer
We found Proctorio at the beginning of COVID to allow us to take our entire campus remote during the pandemic. We continue to utilize Proctorio as an affordable option that our faculty and students have been satisfied with.
PROSThe implementation team was amazing and the support team follows up each quarter with usage data and reports statistics on all support provided to students and faculty.
CONSProctorio meets our needs and have not really discovered any cons for us meeting our requirements.
Reasons for switching to Proctorio
Our previous provider used live proctors. It was much more expensive and penalized students for not scheduling their exams in advance.
Vendor Response
Thank you for your amazing 5-star review, Jason!
Replied December 2022
Mara
Individual & Family Services, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Review by a Student
It's been eh. Nothing crazy.
PROSIt allows me to take my tests anywhere any time
CONSIt feels invasive. I'm worried it is watching my apps all the time.
Vendor Response
Hi Mara! Thank you for your awesome review. Feel free to read through our privacy policy to get a more in-depth idea of how Proctorio puts privacy first by limiting access to test-taker data. https://proctorio.com/privacy
Replied December 2022
Karen
Education Management, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2022
Glad we chose Proctorio
Proctorio is well-designed, easy to use, and student friendly. The required Chrome extension is easy to install and non-invasive. The company's privacy/security policies are very transparent and written in plain English. Students rarely run into technical issues, but if they do, Proctorio support is readily available via chat. Overall, compared to competing products, Proctorio does not add stress to the test-taking experience for students.
CONSThe tools for instructors to review students' recorded test sessions are a bit unintuitive for some instructors.
Vendor Response
Thank you for your feedback! Please feel free to reach out to our support team if you have any further issues.
Replied December 2022
Anonymous
5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed November 2022
Excellent product, terrible service
This software is largely easy to use on any computer, quick to install, and straightforward in install and set up.
CONSTheir customer service is terrible. Students are directed to contact them directly for tech support, and when I reached out letting the team know I was facing an issue and had attempted all basic troubleshooting, they told me they didn’t know how to help further and closed the chat. Luckily I had another computer on which to take the test, but had I not been so fortunate I would have failed the class in question.
Vendor Response
Hi there! I'm sorry to hear you had a frustrating experience with Proctorio, but your feedback helps us do better. Please reach out to our support team if you continue to have these issues.
Replied December 2022