Proctorio

RATING:

4.5

(12)

About Proctorio

Proctorio is a remote exam monitoring solution that lets businesses in the education, corporate, and government sectors conduct exam proctoring, originality verification and plagiarism detection using machine learning technology. The application uses facial detection capability to capture students' IDs and images, record them in Proctorio Gradebook, allowing instructors to review and flag anomalies. It provides a data analytics module, which allows administrators to spot trends, create usage reports, filter activities based on departments or courses and manage exam parameters or faculty controls. Proctorio provides an application programming interface, which allows developers to integrate the system with several third-party applications such as Blackboard, Canvas, Que...

Proctorio Pricing

Contact Proctorio for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

The exam administrator can add their own comments and notes to the Incident Log.
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Proctorio Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Proctorio

1 - 5 of 12 Reviews

User Profile

Luis

Verified reviewer

Design, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Proctorio

Proctorio does a great job at preventing cheating in as many ways possible and protects students for cheaters which ensures that everyone is taking their exams under the same conditions, creating equity for students.

PROS

Proctorio is great at ensuring that all students are taking their exams under the same conditions and that none have any unfair advantages.

CONS

Students get frustrated with learning how to use. Specially when they have to scan their ID cars but they eventually figure it out.

Vendor Response

Thank you for your detailed review, Luis. We appreciate your feedback! Check out @proctorio on Twitter and LinkedIn to keep up to date with Proctorio's latest developments.

Replied June 2023

Jason

E-Learning, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Satisfied Customer

We found Proctorio at the beginning of COVID to allow us to take our entire campus remote during the pandemic. We continue to utilize Proctorio as an affordable option that our faculty and students have been satisfied with.

PROS

The implementation team was amazing and the support team follows up each quarter with usage data and reports statistics on all support provided to students and faculty.

CONS

Proctorio meets our needs and have not really discovered any cons for us meeting our requirements.

Reasons for switching to Proctorio

Our previous provider used live proctors. It was much more expensive and penalized students for not scheduling their exams in advance.

Vendor Response

Thank you for your amazing 5-star review, Jason!

Replied December 2022

Mara

Individual & Family Services, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Review by a Student

It's been eh. Nothing crazy.

PROS

It allows me to take my tests anywhere any time

CONS

It feels invasive. I'm worried it is watching my apps all the time.

Vendor Response

Hi Mara! Thank you for your awesome review. Feel free to read through our privacy policy to get a more in-depth idea of how Proctorio puts privacy first by limiting access to test-taker data. https://proctorio.com/privacy

Replied December 2022

Karen

Education Management, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed November 2022

Glad we chose Proctorio

PROS

Proctorio is well-designed, easy to use, and student friendly. The required Chrome extension is easy to install and non-invasive. The company's privacy/security policies are very transparent and written in plain English. Students rarely run into technical issues, but if they do, Proctorio support is readily available via chat. Overall, compared to competing products, Proctorio does not add stress to the test-taking experience for students.

CONS

The tools for instructors to review students' recorded test sessions are a bit unintuitive for some instructors.

Vendor Response

Thank you for your feedback! Please feel free to reach out to our support team if you have any further issues.

Replied December 2022

Anonymous

5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed November 2022

Excellent product, terrible service

PROS

This software is largely easy to use on any computer, quick to install, and straightforward in install and set up.

CONS

Their customer service is terrible. Students are directed to contact them directly for tech support, and when I reached out letting the team know I was facing an issue and had attempted all basic troubleshooting, they told me they didn’t know how to help further and closed the chat. Luckily I had another computer on which to take the test, but had I not been so fortunate I would have failed the class in question.

Vendor Response

Hi there! I'm sorry to hear you had a frustrating experience with Proctorio, but your feedback helps us do better. Please reach out to our support team if you continue to have these issues.

Replied December 2022