All AirMason Reviews
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Carol
Computer Software, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Policy management solution that is so easy to use!
We were using UKG for policy acknowledgement but it was kludgy and not as configurable as we needed. AirMason has been easy to use, it is simple to create, launch and edit policies, and fully meets our needs when it comes to producing supporting documentation for SOC audits.
PROSAirMason is a great solution to house your policies and track acknowledgements. Once you "get the hang of it", creating and maintaining policies is a piece of cake!
CONSThe integration with UKG has not gone as smoothly as we would like....but the AirMason team has been on top of it.
Nick
Pharmaceuticals, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great low-cost option with plenty of bells and whistles
It was very easy to build and deploy our employee handbook using AirMason. The setup and customer support were great. SSO setup was also a breeze. This tool allowed us to elevate a typically boring handbook and helped to capture our company culture. It's helped make a great first impression for new hires.
CONSThe only thing I wish this offered was an easy export option to download our handbook in PDF. We prefer to make track changes offline in PDF and then upload in the system. We have to reach out to support to get a PDF version vs. a self-service option.
Vendor Response
Thanks so much for kind words, Nick! It's been a pleasure to work with you!
Replied July 2021
Christine
Legal Services, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Printed Handbooks and Guides are dead!
Very helpful customer service representatives. Overall an intuitive interface experience.
PROS#1 - Visually compelling and completely customizable guidebook solution. #2 - Understood to easily gather compliance verifications of EE review. #3 - Easily edited to include changes in law and policy.
CONS#1 - Aligning heading titles and spacing is not intuitive. #2 - Consider partnering with photo art website (top pick is Unsplash) so that one need not have to go to that portal, download, resize, and upload into AirMason. #3 - Consider creation of an in app folder to hold all such previously uploaded photoart (so if accidentially deleted, or needed seasonally, one need not have to house such images on one's personal desktop for retrieval.) #4 - Provide integrated prompt for read-aloud trigger so that visually impaired EE's can have the guidebook read and or searched based on voice prompt/key stroke commands.
Daisha
Wine and Spirits, 201-500 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Intuitive & White-Glove Customer Service
My overall experience with AirMason was great. The team provided white glove customer service, super flexible, patient, and extremely responsive 24/7.
PROSThe AirMason tool is extremely user-friendly as a user and also as an administrator. It gives an engaging feel for users through its creative features and capabilities. It also provides a seamless experience regarding policy updates, whereas policies and procedures are often revised.
CONSTo be completely transparent, there are no cons about this software.
Darren
Consumer Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Awesome product - highly recommended!
considering the time zone (UK <> Canada) it has been a breeze - incredibly helpful from start to finish, always to hand for a quick check and fully supportive which has made the process easy for a high growth startup like Bleach!
PROSIt's a great tool to enable greater communication across the organisation and the platform really allows you to bring your brand to life - it's visually appealing, interactive and a go-to for all people policies, processes and updates like company goals.
CONSNot discovered anything - although the setup like all new platforms is a little draining on resources but not really avoidable.
Ciara
Financial Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Airmason at Small Company
My employees are reading and engaging with our handbook and benefits overviews more than at any other company I've worked for. It's been terrific getting to create and deploy our handbook.
PROSI love that this product makes people want to read our handbook. Employees are constantly referring back to things they read and asking insightful questions about the policies they encounter.
CONSAdding employees is sometimes a pretty manual process but I have found it very easy to get in touch with customer support for help uploading.
Sharon
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Fantastic User Experience . Fantastic Capabilities.
We LOVE Airmason. It provides unlimited documents and ability to edit content year round within a simple editing tool. Sharing with our employees through a custom employee portal that is always accessible. Airmason takes the daunting piece of handbooks and turns it into something fun.
CONSNo cons yet! We are happy. If I had to be knit picky, the only con is if a video is uploaded, the handbook does automatically load that page in the handbook first.
Kylie
Mechanical or Industrial Engineering, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
REG Review
Overall, Holly and her team have been a pleasure to work with. I am so excited to see the final product once they finish it and I know with the help of the AirMason team I know it will really be something special.
PROSI love the motivated employees who are always ready to help. Also, I love the abilities for design, accessibility, tracking that will really be helpful for our organization.
CONSSome design features I think can be improved or follow a more common style like Word has with being able to move images around on your own, more text style and size options, tables,/graphs, etc. to really improve the uniqueness of one companies book to another.
Reason for choosing AirMason
The design aspect was not there with these other services and we really wanted to utilize that. Also, the tracking was more sophisticated.
Audrey
Hospitality, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
New User I am extremely happy launching our Employee Handbook
[SENSITIVE CONTENT HIDDEN] were excellent during the whole process, very responsive and make the whole process seamless
PROSits user friendly, easy to sign and navigate
CONSwas unable to work with the fonts and bullets
Kelly
Verified reviewer
Information Technology and Services, 11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Great, simple tool
Good! Has some limitations but it's simple and effective as is. Also any time I've had a request, like adding our company's font, or duplicating a handbook (to save time me creating another similar one from scratch) customer support has been super helpful.
PROSLove the concept of handbooks/info being online and updated centrally. It's also quick, easy and looks impressive.
CONSCertain aspects aren't inuative, but once you get the hang of it it's ok.
Jaclyn
Human Resources, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Great product!
The support and customer service during set up and ongoing has been exceptional
PROSThe books are so easy to build and customise based on your company requirements! The signature feature allows you to easily track team member completion, if required.
CONSOnly that it didn't come with a user guide - that may help administrators do more within the platform more quickly!
Seth
Libraries, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
AirMason Review - Policy Handbook
AirMason is an affordable, easy , and scalable tool for managing policy handbooks
PROSThe features I like most about AirMason: It's ease of use; It's efficiency - no repetitive paper updates; accessibility - it's in the Cloud; easy implementation.
CONSThere's nothing that I dislike about AirMason
Keniro
Hospitality, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Digital Handbook
Excellent, great software (understand there are still features in development), great custom er support.
PROSEase of functionality, design feature and document library
CONSLimited frame design options such as columns etc
Vendor Response
Thanks so much for the kind words, Keniro! It's been a pleasure to work with you & your team!
Replied July 2021