LogicGate Risk Cloud vs SmartCompliance

RATING:

4.7

(66)

LogicGate Risk Cloud has 66 reviews and a rating of 4.65 / 5 stars vs SmartCompliance which has 31 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (66)
4.5 (31)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 26, 2024
July 2, 2021
Pros/Cons
  • Pros

  • The easy of the system for both admins and users has made the integration of the system into the business efficient and effective as we have used terms that the business are familiar with.
  • Additionally, the implementation support provided through Risk Rising has been excellent. The ability to link workflows and report out information has been valuable for executive reporting.
  • Cons

  • Sometimes, especially if you are just starting out with the tool, there can be unwanted downstream impact to other workflows.
  • Need features to be able to see which users have viewed each risk within the system. This will allow accountability.
Read all user reviews
  • Pros

  • Product is easy to use; customer service is superb. Makes tracking subcontractor compliance much easier.
  • I enjoy the ability to organize on a project and company level.
  • Cons

  • The search features in the software are not ideal, along with no option to view all accounts in one screen.
  • I'd say 80% of the documents fail. When the system is able to read the document it misreads the document and puts check marks in categories that aren't marked on the actual document.
Read all user reviews
Pricing Range
N/A
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos