PolicyHub

RATING:

4.4

(5)
Overview

About PolicyHub

PolicyHub is policy and procedure management solution designed to help medium to large businesses manage and streamline all processes, from policy creation to distribution and reporting. The platform comes with a point-and-click interface, which enables admins to create policies without scripting or coding knowledge. Key features of PolicyHub include policy approvals, automated knowledge assessments and in-depth reporting. Designed for businesses in financial services, IT, manufacturing, retail, insurance, energy & utilities, pharmaceuticals and legal industries. It allows users to manage approval pipelines for each policy and acknowledge communication among employees through attestation capabilities. Additionally, it comes with standard policy templates, which let...

PolicyHub Pricing

Contact Mitratech directly for information on PolicyHub's pricing.

Starting price: 

$15,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

PolicyHub inbox screenshot
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PolicyHub Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for PolicyHub

5 Reviews

Anonymous

10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Superior Product & Tool

Positive - superior product for policy management. Outshines competition in ease of use.

PROS

Workflow Management & Customization of fields and tabs

CONS

Segmentation of files and folder visibility reliant on ability to publish to specific groups.

Reason for choosing PolicyHub

Flexible workflow and intuitive management functionality.

Tonia

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Governance Made Easy

We are very happy with the software and have had it in place for a number of years. It can be configured to suit your business and with cross departmental dedication to orginal set up and training it can be a real asset to the governance and corporate administration generally. It is good value for money and easy to use.

PROS

The software allows us to maintain an up to date governance library and central repository which is available to our Non-Executive Directors, Staff, our outsourced Internal auditors and external auditors. It is very easy to use once set up and, if used across the whole business, can be very easily configured to control viewing rights. The key word search facility saves time and effort in locating documentation and Board/Committee decisions. Our frontline staff use the system on a day to day basis to obtain standard documentation which is kept up to date by Policyhub administrators. Any queries have been quickly attended to via the helpline.

CONS

There is nothing that I do not like about this software.

Sharon

Insurance, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Invaluable central library

PROS

The ease of use from filing, locating and viewing documents, to managing document reviews and the option of using hyperlinks internally.

CONS

For the purposes we use PolicyHub, there are no cons of note to make comment on.

Catherine

Financial Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed September 2019

Review of PolicyHub

PROS

Being able to access proof that staff have read policies/passed tests for compliance.

CONS

Issuing policies/tests to staff is quite long winded. Adding a policy/test is not always straight forward. It can be quite awkward changing a question on a questionnaire.

Ravi

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Compliance Review

PROS

Ease of use and functionality - does what we expect it to do

CONS

Some fields on the older version of PH are not editable.

5 Reviews