--- title: "PowerDMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PowerDMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PowerDMS is a good fit for you!" source_url: "https://www.softwareadvice.com/policy-management/powerdms-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Document Control Software](https://www.softwareadvice.com/document-control/) / [PowerDMS](https://www.softwareadvice.com/policy-management/powerdms-profile/) / PowerDMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/policy-management/powerdms-profile/) Reviews [Alternatives](https://www.softwareadvice.com/policy-management/powerdms-profile/alternatives/) # PowerDMS User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 516 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 367 reviews (71%) - 4 stars: 136 reviews (26%) - 3 stars: 12 reviews (2%) - 2 stars: 1 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We have been with PowerDMS since 2016 and we have used training and policy management the most.accreditation tracking has been great! - Outstanding product that is extremely under valued by public sector due to a very limited knowledge of what the product actually is capable of. - I find PowerDMS helpful for organizing and storing documents in a centralized location making it easier to find and access information when needed. ### Most mentioned cons - Analytics is lacking takes too long to pull certain items. When looking up when someone last logged in no longer easy to find. - Some screens are harder to navigate to without the new format. - Not enough notification on bugs that are getting fixed. ## PowerDMS customer reviews Showing reviews 1-25 of 516 (page 1). ### More functionality - Overall rating: 4/5 - Reviewer: Marissa W. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the functionality and accessibility of PowerDMS is good. However I wish the company would deliver on what they previously promise and make some components of the platform more intuitive such as course design, search features, documents that are supported, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It can be accessed anywhere or through their app, can search for items, easy to upload, and serves as a great location for policy, courses, accreditation. #### Cons There are some technical issues in terms of updates not always working, searching features malfunctioning, and a lot of unnecessary and excessive clicking. There are also restrictions about file types which if it could be uploaded would make the platform more beneficial to the organization. --- ### PowerFMS Review - Overall rating: 5/5 - Reviewer: Aaron O. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have worked in the platform for the past two years and am completely sold on its ability to improve our accreditation process 10 fold! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to maintain and share current version of accreditation documents are a big plus! The ease of uploading documents combined with the highlight feature helps us focus on whats important increasing our efficiency in maintaining documents between accreditation cycles. #### Cons The only thing that comes to mimd is not platform related but more so with our agencies slow acceptance of implementing something new. #### Reasons for choosing PowerDMS EMAP accreditation platform pf choice. The platforms ease of use is a plus. --- ### Great product for accreditation and policy management - Overall rating: 4/5 - Reviewer: Jason A. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am no longer an agency admin but do use the program weekly. Overall, I am pleased with the product. It is essential for law enforcement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Works great for policy/document management. This product is really the standard for accreditation management. #### Cons The product can seem very basic at times. Can be good and bad, but I don’t see as much “expansion” or “growth” with the program. I also would like to see improvements in notifications (desktop) and integration with Google Calendar. #### Reasons for switching to PowerDMS Better system --- ### Rdarnell review - Overall rating: 5/5 - Reviewer: Richard D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall positive experience and we would consider additional products based on initial and recurring cost #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The training was good and we've had good luck calling the support line. We are able to get the answers we need or have our request escalated #### Cons 1. I need permissions to be more granular 2. I need additional Fields in the user setup screen. Job title and location are not enough #### Reasons for choosing PowerDMS Customizable and easier to control than our University deployed SharePoint system --- ### User friendly - Overall rating: 4/5 - Reviewer: Anjani T. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It’s definitely better than our past system like the easiness of being able to edit things. Overall, we are pretty satisfied. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It very user friendly. Easy to navigate. Like the capability of being able to edit things. I like the archive feature and having unlimited space. #### Cons Not enough notification on bugs that are getting fixed. Also takes too long to fix bugs. Lack of communications on updates and fixes. #### Reasons for switching to PowerDMS Needed a platform that was easier to use and work with --- ### My experience with PDMS - Overall rating: 4/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Policy reviews and archives, training courses and distant learning, and surveys. Issuing certificates and auditing training. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to compare and contrast updated publications from older versions. Archival of previous training and courses. #### Cons Scheduling and planning training events in the courses. The processes are not user friendly and very labor intensive. #### Reasons for switching to PowerDMS Obsolescence of the program and incompatibility and lack of customer support. --- ### Excited newbie - Overall rating: 4/5 - Reviewer: Christin Z. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Coming from a system that was a nightmare to deal with, I can breathe now with PowerDMS. Everyone we talk to seems knowledgeable and eager to assist. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros PowerDMS is user friendly from Admin to end user. The visual of PowerDMS is appealing and all edits are so easy to find and implement. #### Cons Bulk uploads are not available at this time. As a healthcare system with multiple disciplines we have lots of documents that need uploaded so bulk uploads would be a game changer. #### Reasons for choosing PowerDMS Pricing, availability to access governing board policies #### Reasons for switching to PowerDMS The customer service was horrible. Ease of use and functionality was horrible. --- ### Encouraged for the future. - Overall rating: 5/5 - Reviewer: Jamie T. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Excited for what is ahead for the product. Also excited to see where our agency will go and be able to accomplish with the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s early to understand and able to run easily. We are able to rag and link archive policies to existing policy. #### Cons Would love to be able to compare all current and previously policies at a glance. Want to be able add power recall included with power policy. #### Reasons for switching to PowerDMS To have all policies and procedures in one location. --- ### PowerDMS Poole - Overall rating: 4/5 - Reviewer: Josh P. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. So far it has been good and we are getting more products #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Power policy is easy to work. We are building still in power ready and the fto program. #### Cons Setting up workflows has been a struggle for us and there are some issues with workflows and rights that we do not enjoy. #### Reasons for choosing PowerDMS We are trying to incorporate everything under one umbrella --- ### Prescott loves PowerDMS - Overall rating: 5/5 - Reviewer: Ashley G. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Positive. products are fairly user friendly and staff is willing to help and are knowledgeable #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration of the products makes. The helpfulness of staff during launching of new products. #### Cons Roll out of new features seems slow at times. Last year we were promised of the single sign on and that still hasn't happened at our agency. I've asked several times and keep being told it's coming but it seems to be here and there was no follow up. #### Reasons for switching to PowerDMS We needed something that would grow with us and give us more flexibility and features. --- ### PowerDMS product - Overall rating: 4/5 - Reviewer: Olga G. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Positive, support is great when you need it. There is a lot to learn still but PowerDMS university has been helpful #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is organized with the knowledge of policy management and accreditation. Company tries to think of how to make things easier/stremlined. #### Cons It is not one size fits all… some solutions sound better on paper but variable of agencies are not accounted for. --- ### Major of Security - Overall rating: 5/5 - Reviewer: Jonathan P. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My experience with our DMS has always been positive. And my customer service managers have always been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Assistance with accreditation. I really like the fact that power DMS can help transfer my policies store and update the past ones. #### Cons I thought it was a wonderful product that had very small issues for their needs that I was utilizing it for --- ### PowerDMS An Essential Tool For Our Office. - Overall rating: 4/5 - Reviewer: Rebecca C. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. PowerDMS makes managing accreditation, policies and training seamless— an essential tool for any Sheriff’s Office. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros PowerDMS is a lifesaver for accreditation, streamlining policy approval and speeding up training approvals. #### Cons I would have to say, my biggest frustration over the years has been lack of updates and solid -one program integration into other PowerDMS & NeoGov products. ….But, I understand that is about to change! #Excited! --- ### PDMS ROCKS - Overall rating: 5/5 - Reviewer: Brady K. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I love it. It has been a great tool for Calea and policy compliance. The ability to see when employees sign a policy is a game changer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of linking documents and courses in the assessment modules. Before it was all paper and highlighters. #### Cons Sometimes it is not very user friendly when creating courses. It can be challenging for new admins to figure out. --- ### Administrative assistant - Overall rating: 4/5 - Reviewer: Delena N. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to add certifications and can see what needs to be completed from certain people. Making tests and seeing who passed them or not. #### Cons I wish it was easier to approve test and apply certification date(s). I wish yhere was an easier way to see multiple certifications at once. --- ### Outstanding - Overall rating: 5/5 - Reviewer: Cathy H. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very easy to use and set up, the resources are very helpful. I love the product and would be interested in learning about a campus contract #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Organization and tracking employees progress, policies at staff finger tips. Like the test and tracking credentials #### Cons Difficulty setting up multiple departments with different directors, making sure all the security are set. --- ### Great job! - Overall rating: 4/5 - Reviewer: Heidi L. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I mostly manage users and post documents which are both very easy to navigate so I didn’t need a lot of training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ease of use when managing users, posting documents, and adding people to courses. I like the new click to sign feature. #### Cons Setting up courses can be challenging And take some time to get used to all the possible features. Groups are hard to manage. --- ### Bringing on Power - Overall rating: 5/5 - Reviewer: Stephanie B. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and search policy. New products integrate well with each other aw well as outside vendors. #### Cons Limited on number of templates within PowerIA. We’re just adding this product, so that may change or I may identify an easy workaround once we’re up and running. --- ### Accredited Agency tool - Overall rating: 5/5 - Reviewer: Lisa S. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It’s Great. I’m using it alone and working to have it implemented department wide for policy management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accreditation Management tool. It helps to keep files organized and accessible. It’s a great tool to work with a team. #### Cons That it doesn’t send emails to our department emails directly. I’d like communication from the PowerDMS platform to our department email for easier flow. --- ### PowerDMS - Success Waiting to Happen! - Overall rating: 5/5 - Reviewer: Tony K. - Industry: Law Enforcement - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered For our agency, we have 6 facilities across the country that operate under one police department managed out of Washington DC. It is critical that all the facility police departments operate under one method of operations and control. PowerDMS assists our agency in maintaining consistent best practices across the various geographical locations and gives us the mechanism to evaluate and substantiate each facility is operating correctly under the written directives and standards of the department. The system provides all the required standards necessary to maintain accreditation at my finger tips. This eliminates having to got to other links or even maintaining volumes of paper documents searching for specific standards. The functionality of PowerDMS is incredibly easy. Uploading and highlighting documents necessary for each standard is extremely simple and efficient. PowerDMS allow you to search for specific documents using word search and tags that you can attach to each document. For instance, if I needed to find documents pertaining to training, it is a simple matter of typing in "Training" in the search bar and all relevant documents are listed. PowerDMS has eliminated or significantly reduced, substantial amounts of administrative supplies, such as, paper, files, storage, and postage. It has significantly reduced the number of personnel hours working to maintain accreditation standards. Overall, PowerDMS has saved the agency a lot of money in supplies and personnel costs; money that can be spent elsewhere!! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system provides all the required standards necessary to maintain accreditation at my finger tips. This eliminates having to got to other links or even maintaining volumes of paper documents searching for specific standards. The functionality of PowerDMS is incredibly easy. Uploading and highlighting documents necessary for each standard is extremely simple and efficient. PowerDMS allow you to search for specific documents using word search and tags that you can attach to each document. For instance, if I needed to find documents pertaining to training, it is a simple matter of typing in "Training" in the search bar and all relevant documents are listed. #### Cons The highlighting feature would be better served if it had line item by line item or word by word, capability. It currently is some what limited to bulk highlighting. Easier access to training videos so refresher information is more readily available for adding users, setting permissions, etc. Setting permissions is always a daunting task and I usually have to call into customer support for assistance. Giving the user the ability to "backup" the data that is in the system with the ability to restore the data would give the user a little piece of mind of continuity. --- ### PowerDMS Review - Overall rating: 4/5 - Reviewer: Diana P. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I can cleanly and easily distribute and track information to my agency. I can’t imagine how difficult accreditation compliance would be within it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The system is easy to manage. It offers a lot of flexibility and can be used creatively to meet our needs. #### Cons The system can be a little buggy, especially from the left menu bar. The search feature could be sorted better. --- ### Policy Management - Overall rating: 5/5 - Reviewer: Amy C. - Verified reviewer: Yes - Industry: Public Safety - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Very pleased and I share with other agencies #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easibility of navigation, reports generated with useful filters, scheduled reports, scheduled publication #### Cons Does not accept SCORM for training compliance --- ### Love PowerDMS - Overall rating: 5/5 - Reviewer: Jalisa B. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Policies and being able to read and sign them from the computer and cell. #### Cons Analytics. I still don’t know how to use it and the language it’s tough --- ### PowerDMS UCSO - Overall rating: 5/5 - Reviewer: Krista C. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall very positive and have minimal issues #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and updates that improve the use of the system #### Cons Sometimes have difficulty with support and getting answers --- ### A great product - Overall rating: 5/5 - Reviewer: Chet R. - Verified reviewer: Yes - Industry: Public Safety - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It completely changed the way we handle business. Documents are orderly and approvals are easily scheduled. We also started expanding into other Power products, like Engage, Time and Ready. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to manage documents easily. I like that the capabilities are continually improving and expanding the integrations. #### Cons There are some QOL things that could improve, such as archiving batches. ## More reviews [Next reviews](https://www.softwareadvice.com/policy-management/powerdms-profile/reviews/?page=2) --- PowerDMS Reviews, Pros and Cons - 2026 Software Advice