This software has been most beneficial to not only me but to the other employees as they are able to use it while during their professional and personal time.

What I like most about this software is the "GO GREEN" concept and not having to search the entire department for things. Before encouraging the company to purchase it, it was a nightmare locating employee files, training materials, records, attempting to get employees assembled in one location on one particular day for training. Investing in this software was a great decision as I'm able to better manage employee files, training materials, records, and no longer have worry about assembling employees on a particular date for training.

Currently I the pros are outweighing the cons, as right now I don't have any to share. I've used this software for 8 years now and it has worked wonders.

Over positive.

Ease of use and integration for policy and accreditation. I believe in one solution and the benefits of one product being utilized across many aspects of the Department. I look forward to seeing the development of your company in the future.

User support. Functionality inside assessments for cataloging multiple years of accreditation compliance.

The ability to manage CALEA assessments and policy. It’s user-friendly and the support team makes it a priority to ensure success.

There are so many features, it can be challenging to understand all the things the program can do. The system can also be temperamental at times.

Master administrator

All features working together for training, tracking, accreditation

Mobile app needs help. Will not work anymore for our agency after changing to single sign on

This has been great because the support is amazing

My life and work are rewarding using PowerDMS

There is not a reject button in the training workflow that allows corrections

Great!! Customer Service is awesome!

How easy the setup was and the continued maintenance of the product is great.

The app could be expanded to include more then just policy.

The accountability that it tracks. I can monitor my commanders timeframe they submit time restraint documents.

There is nothing that I least like about powerdms.

great working with all.

ease of use of product is great. tech support is great

u guys have gotten so big with all the products. different CSM each yr

Overall, I am a fan of powerdms.

The ease to create workflows as well as assessments.

The formats of reports and change of formats when uploading documents from word.

Great. Been an Admin for 10 years

Ease of use and ability to use it for training and store policy

Need better analysis in the analytical areas for better report running

Our department is able to eliminate printing copies of every single proof for accreditation. With over 100 standards over a five year period, that's a lot of paper. We have also started using PowerDMS to house many of our training courses, and to track those courses and certificates that officers earn outside of our department, instead of printing everything for employee file folders. It is making it much easier to stay on top of things like CPR training, which expires every 2 years.

Our favorite uses for PowerDMS are as a document repository and to manage our police department accreditation. As a document repository, it has enabled us to stop printing a huge binder of polices for all new officers. They can read and acknowledge all documents within the system and are able to access them from anywhere via the web. It also streamlines the review process for any forms/general orders by allowing appropriate members of our team to review documents and pass them along within PowerDMS instead of through paper or email. For accreditation, PowerDMS obtains the full book of standards and integrates them into our system so we just have to upload proofs and connect them to each standard. There is even a way to highlight sections within each proof so the accrediting body has an easy time finding the important information in every upload. And the system works with Microsoft Word so if you want to edit a document it is a seamless operation that doesn't require you to download, update, and re-upload.

For our purposes, we really don't have many dislikes. About the only thing I can think of would be that there's no way to group proofs/attachments for a given standard within an assessment. So if your accreditation period is for five years and you need to submit multiple proofs for each standard for each year, the "attachments" section for a given standard can get pretty cluttered.

The benefits gained through using PowerDMS is the ability to store all training documents in one place... no more digging through files to find requested documents. It is also easy to track who has attended training and who hasn't. PowerDMS is great for policy sign-off and being able to see who has sign-off on their policies and when for in-house and litigation purposes. Our agency also uses this system for accreditation tracking and training purposes. Another benefit is the ability to create our own online training courses for employees to complete at their convenience, freeing up time for hands-on training.

Ability to track policy sign-offs, training completion, and create reports. I also like being able to upload all of our training documents to each employees' files for ease of finding later. PowerDMS is great for creating training courses, tests & surveys.

The inability to add additional tabs for personalized purposes (such as a transfer history tab). The inability to assign rights for who can view the files tab, where we store employees' training documents. The inability for users to have a print button to print their own training certificates (options: PDF, Excel, Word and they don't look great). Currently, a supervisor can print his employees' certificate history, but not their own. The inability for supervisors to be able to enroll their employees in training. Employees must enroll themselves, which doesn't go over well with our agency.

PowerDMS has allowed us to quickly disseminate new or updated polices to our employees. No longer do we have to hand carry paper documents to individuals and obtain written receipts for them. We also have the ability to test on subject matter of individual polices thus ensuring the document is understood.

We use PowerDMS to provide the necessary documentation for our CALEA accreditation which has eliminated the need for almost 500 paper files. The product is extremely easy to use, once you have a few basics down, and has a strong search function. PowerDMS also had an Android and Apple mobile app which allows users to access the product from their mobile devices.

While not really a drawback, I would like to see the search function to be more “Google like” utilizing functions like quotes around keywords to force an exact match. This would reduce the number of false positives and speed up searches. It would also be helpful to see increased functionally in highlighting. The implementation of layers in highlighting and the ability to highlight from a particular point in a sentence would be great improvements.

This software makes my job easier. I am able to track things like certifications that are required by law. I am able to make sure we get the training we need and are required to have. Then I am able to prove these things when it comes assessment time.

It is super user friendly. and if you do not understand or are having difficulties you can check out a webinar or reach out to the super responsive and friendly customer service people. It is great that just because a section of the software is titled for one use this does not mean you cant adjust it to make it work for you in another way. They are constantly listening to what the needs of the variety of customers are and are evolving daily to meet those needs as best they can.

The least part that I like is the limited mobile use. But again, this is something that is being worked on and new features are coming out on the app on a regular basis. I just want it all NOW :)

Simple and straightforward project management. We're always thinking of new ways to use and apply PowerDMS in our organization.

The features in PowerDMS are well-planned. There is very little extraneous features, and the features that are provided are to a purpose and specific functionality. Learning about those features is incredibly simple, thanks to an excellent on-line support/help system with videos and step-by-step instructions, complemented by agent assistance just a click away with their very handy chat function. I really cannot rave enough about their customer service.

The hardest thing I've encountered with PowerDMS is convincing colleagues to let go of their death grasp on various paper documents and files and shift to this program to manage project/document creation, review and implementation from beginning to end. With PowerDMS we have an extraordinary tool, but we're too attached to doing things the way we've always done them to fully embrace the ease and convenience PowerDMS brings to the table.

The software is constantly developing and one of the best things about PowerDMS is they are ALWAYS looking for feedback. Often new features that they roll out start as an idea recommended by the customer. What it offers as a start up is great, but to see it constantly evolving is even better and ensures that the features will never become dated.

You can access it just about anywhere additionally as a master admin most problems reported by users can be fixed by a quick click of the button.

While overall the software is user friendly I do sometimes find some of the functions for the master admin are either missing or not as intuitive as it could be.

We looked for vendors with a reputation for providing great customer support. Then, we asked to use the software for a trial period or for a demonstration. PowerDMS offers an accreditation component which allows you to crosswalk our policies with AAAHC standards. This made our accreditation survey this past year go extremely smoothly. This solution allows us to have all our policies in one location. It also automatically archives our revisions, captures electronic signatures, can be used for training by creating courses and is easy to use. We are currently creating credential files in PowerDMS.

It's easy to use and makes my job easier.

You have to download a policy and save it outside of the PowerDMS environment if you need to send it electronically to someone. Since PowerDMS offers the email option or new message option, it should allow you to attach a document in that message.

Document management, accreditation, and training are a breeze with PowerDMS. We use all three modules, document management, accreditation, and training to help keep our agency performing to best practices and standards. The keyword search/find anything function in PowerDMS is amazing, I can find any topic in policy, forms, or standards in a matter of seconds. The mobile app keeps our employees informed while on the go!

I really do not have any Cons to report. One of the greatest features about PowerDMS as a company; when we have suggestions for improvement, they actually listen and provide solutions and enhancements to the system to make it more functional.

Good

Ease of use User friendly Levels of security

Integration of old files Lack of IT help for moving files Inability to print more than 1 page

Overall just a great document and workflow management tool that has significantly cut down on our paper usage and creates an easy place for all staff to view and sign off on policies.

Great for managing documents and workflows. Easy to track changes that other people made to improve accountability. Also very useful tool for managing audit documents and easily lets you highlight the areas that auditors need to look at in a document to cut down on time they would have to spend looking through the document.

There is a bit of a learning curve with setting up workflows and managing documents but once you have it learned, it is very straight forward.

Our company uses PowerDMS for more and more each day. For several years we have used it as a working repository for SOP documents. We are now utilizing it more thoroughly to cut down on paper; consolidate multiple departments' documents into one centralized (easy to access) web-based location; and send documents through complicated approvals processes without the risk of lost forms/paper. PowerDMS's customer service is stellar. Every single time we have a question (small or large; user error or major IT functionality), their customer service team is helpful, timely, and friendly. I can't say enough good things about their service team.

Easy to use, Intuitive, Simple interface

Learning curve for first-time users, Limited reporting

Overall, my experience has been excellent. Once a policy is entered, all users are notified via email and the link include brings you directly to the login screen.

We have been using PowerDMS for a few years now and it has been slightly better than perfect. It has allowed us to completely streamline policy distribution and get much closer to being paperless. The ability to track when a user has reviewed a policy is excellent. I highly recommend this product to anyone looking for a system to deliver and track policies, memos, etc.

As a user, I have nothing negative to say about the software.

Everything that comes out of PowerDMS is very professional. Their newsletters are easy to understand and maneuver. Everyone at the company is helpful and stands ready to help with any problem you may be having. The company is very open to any new features you would like to discuss and assist in developing. The suite makes it very easy to work on, distribute, and sign off on policies. One of the features include a comparison between policies in effect and all changes in the policy so you don't have to read the entire policy. The Accreditation module is easy to use and makes for a very easy upload straight from your policy module. Highlighting and attaching is simple. PowerDMS works with many accreditation bodies to assist in ease of use.

Coming from an environment that was inundated with paper files and policies, the software has made the effort to go paperless a more tangible pursuit. It has allowed us to provide an electronic policy and accreditation files.

The training module is still a work in progress. The ability to conduct training through PowerDMS is a cost and time saving, however, the training request is not a living document. It is hard to ensure that the request is accurate when there are so many external variables that may need to change and the ability to update is not available.