--- title: "Secureframe Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Secureframe. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Secureframe is a good fit for you!" source_url: "https://www.softwareadvice.com/policy-management/secureframe-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Compliance Software](https://www.softwareadvice.com/compliance/) / [Secureframe](https://www.softwareadvice.com/policy-management/secureframe-profile/) / Secureframe Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/policy-management/secureframe-profile/) Reviews [Alternatives](https://www.softwareadvice.com/policy-management/secureframe-profile/alternatives/) # Secureframe User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 58 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 45 reviews (78%) - 4 stars: 13 reviews (22%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The platform offers a clean, user-friendly interface that simplifies complex compliance tasks such as evidence collection, policy management, and continuous monitoring. - It automates tests and integrates with our system, ensuring SOC 2 compliance, saves us time, and gives us confidence in adhering to security policies. - Its automation features reduce manual work, making it easier for teams to maintain compliance with frameworks like SOC 2, ISO 27001, HIPAA, and more. ### Most mentioned cons - Sometimes their fleetdm agent is not as helpful in reporting as one would expect. How assets need to be assigned only to administrators of the system is annoying. - The AI-generated answers were sometimes incorrect or missing to common security review questions that we would receive. - Slower response/fixes for some reported technical bugs/issues ## Secureframe customer reviews Showing reviews 1-25 of 58 (page 1). ### Made Getting SOC 2 Type I a breeze. Easily saved hundreds of hours - Overall rating: 5/5 - Reviewer: JJ T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Secureframe helped us secure our SOC 2 Type 1 incredibly quickly, which was instrumental to helping us unblock some of our enterprise opportunities and move along deals. Plus, it also helped our company start taking security more seriously as we continue to grow and scale. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Secureframe’s platform made getting our SOC 2 super easy and easily helped us save hundreds of hours of time and engineering resources. The software helped streamline the evidence collection process, vendor management, policy creation, and even security awareness training. It literally did almost everything we needed to get SOC 2 compliant. I was impressed with the breath of integrations. They helped save a lot of time with pulling in evidence from our existing vendors. Finally, the support is really top notch. Anything we had a question, we got a response within 24 hours, sometimes within just hours. We always felt like Secureframe was there for us. #### Cons Reality is, you still have to read over the policies and make sure you’re setting up the integrations properly. But, I felt like Secureframe’s team was there to help us with any questions we had and get us moving through the process quickly. --- ### Solid compliance platform with excellent support - great for SOC 2 journey - Overall rating: 4/5 - Reviewer: Paco O. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We needed to achieve SOC 2 Type II certification to close deals with enterprise customers, and Secureframe has made this complex process manageable for our small security team. The platform solved our biggest challenges: organizing evidence collection, maintaining continuous compliance monitoring, and preparing for the actual audit. The automated monitoring gives us confidence that we're staying compliant between audits, and the audit-ready evidence collection has significantly reduced the stress of working with our external auditors. We've been able to focus on actually improving our security posture rather than just scrambling to document it. The time savings have been substantial - what would have taken weeks of manual effort now happens automatically in the background, allowing our team to focus on strategic security initiatives rather than compliance busy work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Secureframe has been instrumental in our SOC 2 compliance journey. The platform's intuitive interface makes navigating complex compliance requirements much more manageable than trying to tackle everything manually. What really impressed me was how the dashboard breaks down each compliance control into clear, actionable tasks with real-time progress tracking. The automated evidence collection through integrations with our existing tools (AWS, Google Workspace, etc.) has saved us countless hours of manual work. Instead of scrambling to gather documentation during audit time, everything is continuously monitored and organized in one central location. The customer support team deserves special recognition - they're incredibly responsive and knowledgeable. Whenever I've had questions about specific controls or needed clarification on evidence requirements, I've received detailed responses within hours, not days. The onboarding process was smooth, and our assigned customer success manager really understood our specific needs and timeline. The policy management features are also excellent. Having all our security policies, employee training, and acknowledgments centralized in one platform has streamlined our HR processes significantly. New employee onboarding now includes automatic policy assignments and training modules, which has been a game-changer for maintaining compliance as we scale. #### Cons The integration catalog, while comprehensive, doesn't cover every tool we use. We had to handle some evidence collection manually for a few legacy systems, which wasn't ideal but manageable. Some of the automated tests can be overly sensitive, flagging minor configuration changes that don't actually impact compliance. This creates some noise that requires manual review to determine if action is truly needed. --- ### Looking for more ways to engage with the Secureframe platform - Overall rating: 4/5 - Reviewer: Abubakr H. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been my first year dealing with Secureframe so there was some learning curve. We are happy that we had good support team [sensitive content hidden] in particular! to walk us through everything. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tests: It explains what needs to be done to meet the requirement for the test with good examples. #### Cons No way to export important dates to Google Calendar --- ### Safe and secure - Overall rating: 5/5 - Reviewer: Ananya M. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Honestly, Secureframe made something that usually feels overwhelming — compliance — way more approachable. At first, I was a bit skeptical about how much it could actually automate, but it really delivered. The platform helped us stay organized, track our progress clearly, and pull in evidence without a ton of manual effort. It wasn’t totally plug-and-play — we did have to adjust a few things to fit how our team works — but once we got into the flow, it saved us a ton of time and stress. What stood out most was the support. Anytime we hit a roadblock or had questions, their team was super responsive and helpful. It felt more like working with a partner than just using a tool. Overall, it’s been a really solid experience, and I’d definitely recommend it to other teams looking to get (and stay) compliant without losing their minds in the process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Secureframe really stood out in terms of ease of use — the interface is clean, intuitive, and well-organized, even for teams that aren't deeply technical. The value for money was clear from the start, especially considering how much time and stress it saved us during our compliance journey. Their customer support was also top-notch; they were responsive, knowledgeable, and genuinely felt like an extension of our team. From a risk management perspective, the automated alerts and continuous monitoring helped us proactively identify issues before they became problems. The ability to streamline supplier and vendor management in one place was a huge bonus, especially when collecting documentation or assessing third-party risks. Lastly, the form creation tools — while not overly complex — were flexible enough for our team's needs and kept everything centralized and audit-ready. #### Cons While Secureframe covers a lot of ground, there were some areas where it felt slightly rigid — especially when trying to customize workflows beyond the standard use cases. A few of the form creation features could use more flexibility or deeper customization. Also, some integrations for supplier and vendor management required a bit of manual follow-up, which slowed things down. --- ### IT Manager - Overall rating: 5/5 - Reviewer: Patrick B. - Verified reviewer: Yes - Industry: Photography - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been excellent. Their consultants are very informative and are usually available whenever you need them. The UI is easy to use and breaks up the frameworks into a more manageable way that helps the process feel less overwhelming. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its ease of use and how it simplifies the PCI compliance process. Its been a invaluable resource to use to manage and oversee our compliance journey as well as a fantastic tool for implementing policies and mandatory training for employees. Overall, we could not have completed our PCI compliance without SecureFrame's well thought out UI and access to helpful consultants. #### Cons Only thing I like least about SecureFrame is maybe the amount of time I get to spend with a consultant, which is a hard limit of 30min but even then, its not a huge deal as most of the time 30min is all you really need. Even then, you can book time as often as you like. --- ### President and Chief Operating Officer - Overall rating: 5/5 - Reviewer: Kyle G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used Secureframe at two different companies and both experiences have been very positive. If I ever find myself again needing a platform to support an information security program, I will immediately reach out to Secureframe. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Valued both the support from the Secureframe team and the tool automation in helping our company achieve SOC 2 Type II certification. #### Cons I really do not have anything negative to say about Secureframe. I did at times have difficulty assigning / delegating some control testing to other team members. --- ### Simplifies Compliance with Excellent Support - Overall rating: 5/5 - Reviewer: Riya F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like having a checklist and it gave me an easy framework to work off of. This was important as this is my first time doing any compliance work. And my Customer Success Manager [sensitive content hidden] was very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the ease of use of Secureframe. It's been really helpful to have the responsiveness of the customer success manager [sensitive content hidden] , who's assisted me a lot. #### Cons Onboarding could be improved. Initial setup was pretty daunting when I just didn't know what to do. I actually went ahead and did some stuff that was wrong until I spoke with the customer success managers. --- ### Fantastic tool for achieving SOC2 and Other Compliance - Overall rating: 5/5 - Reviewer: Robert R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Both the product and the team at Secureframe have been great to work with. The support team was helpful when we wanted to find the optimal 3rd party vendors, such as auditors. When we've needed wanted to look at additional compliances to support sales opportunities, Secureframe has been very transparent and reasonable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Secureframe made it easy to for our team to work together collaboratively to achieve our SOC2 Compliance. We've been able to manage policies, address risks, and get support through implementation and recertification. #### Cons We haven't hit any major roadblocks. Finance would always be happier if our spend on security was a bit lower, but we've found that Secureframe provided a great value compared to other products we considered. --- ### Easy SOC 2 Compliance for Infrequent Users - Overall rating: 4/5 - Reviewer: Danielle S. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Since I only use SecureFrame once or twice a year, I don't have extensive experience with the platform. However, my overall experience has been great - it is super easy and user-friendly, which is essential for infrequent use. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As an HR Rep, I've primarily used SecureFrame for our SOC 2 Compliance data. So far, the platform has been remarkably user-friendly. Creating folders and adding necessary documentation - like screenshots and reports - is easy and provides an excellent way to keep everything organized. #### Cons The only minor drawback I've encountered is in the report/doc upload process. When using the dropdown menu to categorize the file, I found that the available options didn't always accurately reflect the type of report/doc I was uploading. It would be highly beneficial if we had the ability to add or customize more choices in that dropdown, perhaps through an Admin function (which I don't currently have). --- ### Great platform - highly recommend - Overall rating: 5/5 - Reviewer: Judah F. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it was a pleasure. Its great that they have a support team as I am not sure we could have been successful without them. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is really easy to use, even if you are not at all familiar with anything surrounding security. Their templates for the policies do the bulk of the heavy lifting for you. #### Cons I thought that it could have auto-filled information a bit easier. The tokens are good, but not as robust as they could be. --- ### VP of InfoSec - Overall rating: 5/5 - Reviewer: Ed S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We inherited Secureframe from a acquisition and if we weren't tied to our current GRC tool due to Contract and controls set up I would move it all to secure frame #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Automated Controls and monitoring. Ans the ease of use when going thru an audit. Giving access to evidence to the audit team. #### Cons Wish Secureframe has a User Access module that would help with Quarterly reviews. Something I hope they get on their road map. --- ### Compliance managers best friend - Overall rating: 5/5 - Reviewer: Misty V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The amount of information provided in the knowledge base that is public. #### Cons I wish they would be upfront about pricing an not have to schedule a demo. --- ### Overall Easy and Intuitive - Overall rating: 5/5 - Reviewer: Mike L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use and efficient to track compliance issues. There’s also overlap for soc 2 type 2 needs for the future. #### Cons There’s no direct integration into our project management tool to create tickets into the backlog which we manually must create. --- ### Treasury Curve Review - Overall rating: 5/5 - Reviewer: Saul G. - Verified reviewer: Yes - Industry: Investment Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our firm uses it daily. It helps with reducing risk, improving communication and productivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is great for managing critical daily items #### Cons Learning curve for me. It took a few weeks to learn the lingo. --- ### Secure Frame compliance certification - Overall rating: 4/5 - Reviewer: Sumanth M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. If we end up going for a SOC 2 Type II, I can’t see why we wouldn’t use them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The Soc2 compliance process is smooth withe ease of access and navigation and nice audit tool that got it done in time #### Cons Initially It gives you a long list of things to do. There are times when you don’t have to do 100% of those things – you have to hit 90-something. I think their prioritization is good, --- ### Easy to Use - Overall rating: 5/5 - Reviewer: Alyssa N. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very thankful for Secureframe. It has been very helpful in preparing for our upcoming ISO audit. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Secureframe was very easy to use and makes ISO compliance understandable #### Cons Sometimes it is not obvious how to do something in Secureframe, however I have a contact who is very responsive and helpful with my questions so that hasn't been a major issue. --- ### Best GRC on the market - Overall rating: 5/5 - Reviewer: Stephen D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using Secureframe for two years. The platform is very easy to navigate and integrate with vendors and keep your policies and procedures organized. The ease of onboarding is a plus. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to implement and excellent customer success management team. #### Cons Nothing negative to report. Things have been working out just fine. --- ### Fantastic Customer Service & Onboarding Experience - Overall rating: 5/5 - Reviewer: Brendon B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Secureframe makes it possible for small shops to finally overcome the daunting task of becoming SOC II Type I and Type II compliant. The best part about picking Secureframe is you'll get access to their customer support team via Slack and recurring meetings as you prepare for your audit. I also thought the platform was intuitive, which made it easy to track where you and your team are at any point in the process. If you're looking for a way to become compliant quickly - look no further! #### Cons You occasionally have to provide a screenshot if you have a product that they haven't yet integrated with. However, the platform makes it incredibly easy to upload and track evidence (screenshots). Overall, they provide a great alternative when/if needed. #### Reasons for choosing Secureframe Knowledgeable sales team --- ### Easy to use - Overall rating: 5/5 - Reviewer: Jared C. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The guidance provided to resolve issues was thorough and easy to follow #### Cons No terraform support for issue resolution --- ### Healthcare EEG Monitoring Industry - Overall rating: 5/5 - Reviewer: Joe R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are highly satisfied with our overall experience using Secureframe. The platform has greatly streamlined our compliance and security management processes, providing clear visibility and automation throughout our audit readiness. The user interface is intuitive and easy to navigate, making tasks like evidence collection, control monitoring, and policy management much more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Secureframe is easy to use, intuitive, and highly reliable. The platform offers a clean, user-friendly interface that simplifies complex compliance tasks such as evidence collection, policy management, and continuous monitoring. Its automation features reduce manual work, making it easier for teams to maintain compliance with frameworks like SOC 2, ISO 27001, HIPAA, and more. Secureframe also provides real-time system health insights, helping organizations quickly identify and address potential risks. Its strong customer support and reliable performance ensure smooth onboarding and consistent operation, making it an excellent choice for teams seeking a dependable compliance management solution. #### Cons For first-time users or teams new to compliance frameworks, the initial setup and dashboard navigation can feel a bit overwhelming. Fortunately, Secureframe’s onboarding team and knowledge base provide strong guidance to help users get up to speed quickly. #### Reasons for choosing Secureframe Easy to use and straight-forward. Compared to other vendor, SecureFrame is much better. --- ### Secureframe Made Our First SOC 2 Audit Feel Effortless - Overall rating: 5/5 - Reviewer: Shaun K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Extremely positive from initial onboarding, organizing evidence to meet compliance goals, and customer support, Secureframe was easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Going through a SOC 2 audit for the first time, I can't imagine not using a platform like Secureframe. Throughout the entire process from initial discussions to evidence review with our auditing team, Secureframe's customer support was quick to provide assistance. Their platform makes it incredibly easy to organize compliance evidence with a variety of integrations to our existing platforms. Secureframe's control monitoring dramatically simplifies maintaining compliance goals. #### Cons I have no real complaints about Secureframe for managing our SOC 2 compliance program. The few times I needed clarification the support team was quick to help. #### Reasons for choosing Secureframe General online consensus favored Secureframe, and we were not disappointed. --- ### A maturing compliance platform thats gets the job done - Overall rating: 4/5 - Reviewer: Travis C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Enabled us to go from zero to fully compliant for our 1st and 2nd SOC 2 audit and continuing that compliance into the future #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros -Straight foward UI interface to ensure you meet your SOC 2 (and other) compliance needs and requirements -Great public documentation about SOC 2 and compliance and the process -Responsive customer success support -Pretty seamless SOC 2 audit process using their recommended auditor firms -Lots of potentially add on features/AI if you need them #### Cons -A number of growing pains early on last year as they evolve with bugs in integrations, the UI, and other features over the year of using it -Slower response/fixes for some reported technical bugs/issues -Limited number of integrations compared to Vanta -Auditor still asked for some evidence that the platform never flagged as required before the audit -Same price as competitors despite being less mature #### Reasons for choosing Secureframe Was hoping for a more personal experience by choosing a smaller new company and was also impressed by their online documentation about SOC 2 --- ### Proper compliance monitoring - Overall rating: 5/5 - Reviewer: Yiorgos A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Seamless integration with AWS and other vendors. Non intrusive installation of its agent. Ease of purchase through AWS Marketplace. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Secureframe allows us to monitor our SOC2 compliance status with ease and offers helpful insight to solve discrepancies. #### Cons Sometimes their fleetdm agent is not as helpful in reporting as one would expect. How assets need to be assigned only to administrators of the system is annoying. The security awareness course could have been better #### Reasons for choosing Secureframe Their pricing was the critical factor for this choice. --- ### Great cybersecurity and data compliance training - Overall rating: 5/5 - Reviewer: Rich S. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Secureframe for cybersecurity, ensuring employee awareness of spam prevention, and protecting against malicious actors. Secureframe simplifies learning protocols for safeguarding our company and customer data, making it easy and approachable. I highly recommend it, although refining the process of handling difficult questions could enhance the experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how Secureframe makes it really easy for me and my colleagues to quickly learn about proper cybersecurity protocols. It ensures we get a good grasp of what's important to safeguard our company and, more importantly, our customers' data. I also appreciate how it provided appropriate education and quizzes, making the process smooth and approachable to get through, unlike the usual dreadful training software. The tools to educate our team on data compliance, like GDPR, and protecting our systems from cyber attacks are critical elements to ours and any business. Additionally, since we moved to Secureframe, our IT team has been very happy, with the process of training our more than 300 employees on such topics being relatively easy. #### Cons Some of the test questions were a little bit hard. I understand the need to push the envelope, and luckily going back wasn't overly painful. I suppose that's something that could be even smoother, so you get the knowledge, but don't take too much time repeating missed questions. --- ### Compliance: Set it and forget it! - Overall rating: 5/5 - Reviewer: Tim K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use Secureframe to manage complex controls in our tech stack and prevent terminated employees from accessing systems. It automates tests and integrates with our system, ensuring SOC 2 compliance, saves us time, and gives us confidence in adhering to security policies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really appreciate the automated tests that run daily and the system integrations. I like knowing that the system is constantly monitoring things, so I don't have to worry about it. The integrations save us from spending human hours digging into our code to ensure we're building our infrastructure securely and in a repeatable manner. The automated tests also give me confidence that we are adhering to our company policies and security best practices. Additionally, it was very easy to set up and configure Secureframe, with nice checklists and very helpful documentation available online whenever we had questions. #### Cons I think there could be better, more granular notification settings and the ability to integrate notifications about test failures into Slack. ## More reviews [Next reviews](https://www.softwareadvice.com/policy-management/secureframe-profile/reviews/?page=2) --- Secureframe Reviews, Pros and Cons - 2026 Software Advice