About TravelPerk

TravelPerk is an automated travel management tool that aims to improve the employee experience when booking business travel. This web-based solution helps small to large sized businesses save time and improve efficiency by giving users access to search, book, and manage business trips all in one place. With the tool's travel inventory, employees can book flights, hotels, AirBnbs, trains, and cars.

In addition, TravelPerk helps businesses define travel policies and approval settings, which helps users adhere to spending limits and booking preferences. This feature helps eliminate uncertainty as employees book their travel. Another key feature within TravelPerk is real-time data and digital invoices with spend details, which improves tracking and accounting for...


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Supported Operating System(s):

Web browser (OS agnostic)

48 Reviews of TravelPerk

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(34)

34

4 stars

(12)

12

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 48 results

October 2018

Mandi from Bowers & Wilkins

Company Size: 501-1,000 employees

Industry: Consumer Electronics

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

A Travel Coordinator's best friend

A super easy answer to quick business travel arrangements. TravelPerk have provided a very personal service to our business and for that we are very grateful - they really have become partners and that aligns them far more with the more traditional corporate travel agent without the heavy price tag. We book a lot of very difficult travel itineraries and TravelPerk is always happy to step in and put in the grunt work which saves me a huge amount of time. Customer service is very accessible and very good and when I am away from the office they are always happy to pick up my travel bookings on behalf of my colleagues, which is way beyond the call of duty. Their offices are filled with very enthusiastic staff who are clearly happy to work in such a fab environment.

Pros

Our business has been utilising TravelPerk for well over a year now. From the very start they bent over backwards to ensure that we had the support and assistance we needed. The software is super easy to use, my favourite part is that the price on the front end matches what you pay at check out - many of these platforms are misleading with their prices which is frustrating for a busy Office Manager. Easy to set up new people, cost centres, policies and to monitor travel spend.

Cons

I do wish we could earn rewards on hotels. A more extensive mobile app would be very useful.

April 2018

Emilie from Sinequa

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

2.0

April 2018

Overall great tool ; yet some improvements to make

Pros

It's very easy to use. It's 100% free and fills its promises. Flight and hotel rates are aligned with those you could find on google, except it's all in one place (no need to scroll flight company + hotels.com, + ...) It's possible to either have your company charged monthly, no charge for the traveler (very relevant to Europeans) It's also possible to have your travelers pay with their credit card if that's their favorite choice (very relevant to Americans). As a European-American company, this is precious. Also, invoices are always crystal clear, no secret fees, no tons of extra little money invoices for whatever. It's all gathered under the trip ID (fees, refunds) and very easy to figure out. My accountant approves. Yet a pro (that has a Con side): all prices are the lowest available. This is great as I am totally relaxed about finding the best available rates for every request.

Cons

- No trains on the tool. Europeans books a lot of trains. - Approval workflow wasn't satisfying and lead us to purchase a different tool just for approval workflows. - It's always the "lowcost/low service" rate, which means no luggages, no flex, no modification, and when travelling business, that's an issue (because business travelers need flexibility at some level.) If I want the "semi-flex" rate, which in most flight companies will allow the ticket to be modified with a reasonable fee, I have to ask offline : send a mail, request the ticket, wait for answer, discuss my choice, confirm ; and then only will it be booked. When trying to book a flight, every minute counts, so this is HUGE con.

October 2017

Avital from ITSC Finanacial Modeling

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

TravelPerk is light years better than any business travel solution in the market today

We get more visibility, less overhead and managed to save 23% on our global travel spend compared to the travel agent we were using before

Pros

IT JUST WORKS!!! Unlike all the old corporate booking tools out there, TravelPerk is neatly designed and lets me book a trip for myself or for others in minutes. They have a huge inventory as they are integrated not only with Amadeus and all the old GDS travel networks with Skyscanner, Expedia, Booking.com and all the online inventory we are used to finding online so I always get the best options. I don't have to browse multiple websites, it's all there in one place, with my travel information, documents, and preferences. On top of that, if anything goes south, they have an amazing 24/7 customer support so it's like having your own personal travel assistant

Cons

It would be great if I could check-in directly without having to be redirected to the airline website

September 2019

Dana from carbyne

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

September 2019

goo intentions, could be better

Our CS was really nice, tried to answer our problems, but the system itself wasn't good enough.

Pros

It is easy to use when it come to pick your flight and book it.

Cons

You can find flights in google and not in the system, which can give use loosing money. Costumer support was not good, very slowly and a lot of the time got an answer that nothing can be done.

October 2017

Paula from Inshuk

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2017

Great service -Save a lot of time and hassle

Pros

It's a free tool that combines the perks of searching for your own flights and hotels online (no travel agents involved, so much faster and more dynamic) plus the advantages of having all the expenses and reports in one place. They also have great support line- you can actually talk to someone (not machines) that can fix any issue with your travel, like a travel agent would do. We had to change a flight and the process was super smooth and easy. And, IT'S FREE!

Cons

We use Airbnb rather than hotels quite frequently.. You can ask TP support to book Airbnb, but an automatic integration with Airbnb would be nice.