All Velocity Reviews
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Anonymous
1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great Company
I look at velocity for business quotes. I always have them quote it and I love I get to work with a company that’s open to different types of business insurance.
PROSThe quickness! When you are looking for a great business quote I always look first at velocity.
CONSWell, maybe if we could get a business quote approved sooner but I get it’s a process.
Dawn
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Functionality
I've been with my company now for close to 3 years so I'm fairly new to Velocity but my experience thus far has been excellent. The pros to the system would include Velocity's ability to maintain a database as well as the accounting functionality which I'm happy with because my previous employer had two different systems for these two functions. I've also been impressed with VRC's timely response and attention when I have questions. I rated the ease of use with 3 stars because I would like to see more hyperlinks from one screen to another allowing for easier workflow. Overall my experience with VRC and Velocity has been excellent but as with most technology there are some learning curves to the process.
PROSIts ability to grow as our company grows and its ability to maintain our database and our accounting information in one place.
CONSThe flow from one screen to another.
Thomas
Computer Software, 11-50 employees
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2018
Waste of Time Had to go back
The price was good but ultimately this all wound up costing me extra money and a lot of lost time.
CONSBad company. I had a couple of properties that i switched over and they were both canceled and i had to go back to the original company. Ultimately it was a huge waste of time.
Amy
Insurance, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2016
Would Highly Recommend
We purchased VRC to be our Agency Management Solution in 2006 and it has grown and scaled with our changing needs! VRC has continually released upgrades and updates constantly improving the product per our users needs. Since using VRC we have not had to turn down a request from our owners to perform any task within our Agency. I would highly recommend this product to any one needing a flexible platform.
PROSThe flexibility of the product to perform the functions I need.
CONSThe fact that we can't make the screen bigger
John
Insurance, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Velocity - Quick Customizable Insurance Solutions
Velocity scripting has allowed our company to streamline and automate our workflows. Processes that would previously take someone a few hours of time everyday can now be completed with the click of a button. Velocity API's have taken our website from a static, information only experience, to a fully interactive portal. Customers can now interact in real-time to service and bind business.
PROSCustomization tools like scripting. Vast API's
CONSUser interface is outdated
William
Insurance, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2018
Service
My experience wasn't terrible, however, there are competitors our there that did a little more of what I was looking for
PROSThe service we received from Velocity was top notch and I would say that's the best part of their company.
CONSI wasn't thrilled with the document management aspect of Velocity and have since deflected to a competitor that is more aligned with our parent company
Riley
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
We have used Velocity in my office for a little over 2 years
All in one program.
PROSIt is an all in one program. Onboarding new hires is much simpler compared to before we switched over; we used to have one program for accounting tasks and one for storing client info which made training a huge task.
CONSThere are certain tasks that are difficult to reverse, such as when a mistake is made when generating an invoice.
Janice
Insurance, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
First time user
My company doesn't do a lot of the accounting processes. As I learn new ways to efficiently processes within they system, I share them with my staff in an effort to make our department more proficient within the system. Each year I learn more ways to utilize the program.
PROSThe ability to modify screens to work for department purposes.
CONSThat the system processes without being in balance such as cash, general ledger, etc
Blanca
Insurance, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2016
First Time User
My overall experience was good. This is my second time attending the conference and have gained a lot of knowledge. One of my favorite parts was knowing a little more about the VRC team!
PROSThe scripting feature which allows you to customize your process more.
CONSAt this time, we cannot make the Velocity screen bigger.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed August 2018
Velocity Review
They have a built in rating, self service portals for the clients, you can custom apps as well.
CONSThe ease of use is not that helpful. The flow from screen to screen is challenging, you cant make the screen bigger if needed, However, once you get use to this, it works pretty well.
Ryan
Insurance, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Reviewing Velocity
I like the multi-functionality of Velocity and ability to pull various information around from various screens.
PROSThe software is user friendly.
CONSSome of the limitations regarding back end scripting.
Richard
Used free trial
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Super flexibility, rock solid Oracle base with friendly personal support
Have been using Velocity for 5 years. Have found it solid and reliable. The interface is a little querky and can appear daunting at first but it is highly flexible, benefits greatly from impressive customization abilities, with its in built scripting tool and external code interfaces. Most importantly, it is very quick to set up new business lines, needing minimal input from the VRC team, though they are always ready to advise and help.
Matt
Used free trial
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Velocity review
The big downside to the software to me is the GUI. But with the addition of all of the portals we can make/use, and the future with the new dashboard, this can be a non issue. The back end of Velocity, especially with all the rating results, are spot on every time.
Tushar
Automotive, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2019
Very good application
It helped in solving many problems and useful for many engineer to review.
PROSVelocity app Allow user to use features user friendly and give more easiness to perform operation.
CONSThis app icon is not feasible. It resembles with the icon of other apps which is not so cool.
Donnavan
Insurance, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
First Impression
I've just started using Velocity, so I have very limited experience. However, from by experience thus far, it seems to be a very robust system. For the most part, the navigation is straight forward; it seems to meet the needs of our organization, although we are new users of the system. We look forward exploring deeper Velocity's capabilities to help support our administration.
PROSIt seems like the industry standard, and it's pretty evident why.
CONSStill getting a feel for it.