It's easy to use until you find a problem and want to stop using it automatically.

In the past it has been easy to use and when it erroneously listed my contribution as monthly, quickly corrected it and refunded the contributions that I had not intended to use.

I thought it was a good way to make a donation for Bernie Sanders.

As described above, prior to the requirement that overseas Americans provide their Passport Number, my experience with Act Blue has been positive.

Specifically, I appreciate that the contribution forms have an intuitive interface and are customizable whether you are an administrator or user.

Because he was not clearly I was checking our credit card charges routinely and noticed repeated charges by ACTBLUE in ever increasing amounts.

For example I donate your auto bond and I received your monthly magazine what you’re doing with my money and how they’re helping wildlife.

They have absolutely the worst record I've ever encountered in correcting charging errors.

It's mind-boggling that disbursements are only available as hard copy checks sent through snail mail. An electronic option is long overdue.

The tool makes it easy to find specific persons or organizations for my donations. It even cancelled a recurring donation automatically when my favorite person dropped out of the race.

Easy to use, easy to stop using. A fine way to  donate to candidate(s) you support.

There is no customer support AT ALL. There is no accountability for where my money goes or mistakes in billing or donations.

I got to donate to the amazing and incredible Bernie Sanders.

I realized that this has happened repeatedly to other donors and they have failed to correct the practice.

I have often donated small amounts to Act Blue because it offers to send money to candidates and causes I strongly support.

I liked this platform because it gave me an opportunity to support people/ideas I believe STRONGLY in.

It is easy to use and covers a multiplicity of political organizations that I wanted to contribute too without providing the same information over and over again.

I have had very positive experiences. I  appreciate having the ability to share my personal experiences of its use and overall satisfaction.

I have tried to stop recurring payments that continue to come out of my account with no support or problem resolution.

Excellent way to donate. Easier than trying to locate an address to mail a check to.

Their large existing database of donor information makes it easy for donors to send a quick contribution especially with the ActBlue Express feature.

What I liked most of all regarding this software have been the features offered to its users.

I have been using them for as long as they have been around and this is the first year that I have had this problem. Are they getting too big to focus on customer complaints.

I believe it began with good intentions... to help Democrats raise money.

Deceiving, unclear, non-existent customer service.

I was charged twice and I cannot get customer service to respond even though I contacted them immediately. I am now handling through my bank.

Had to cancel the card recurring payments were being made on to stop them.

I have emailed and called several times with absolutely no response. I have had to shut down my credit card to avoid them taking any more from me.

I think they are a scam and their unscrupulous activity reflects poorly on legitimate campaign funding.

I realized Act Blue had, without my knowledge or authorization, made a recurrent contribution. All I could do was cancel future payments, but the money was already taken.

Ease of use and the ability to quickly move from contact to contact.

Easy management of contacts and leads based on a broad range of variables, and efficiently keep in contact with them and filter down to the real sales opportunities.

I like software that is versatile, and this one seems specifically built for telemarketers.

Very good, not give them and excellent since there is always room for improvements.

Amazing outbound phone dialer at a very affordable price. This software product is a snap to learn.

It's simple, fast, customer support and onboarding is great. Plus, it rakes in money like you wouldn't beleive.

Despite the integration issues this tool is great. I spend much more time speaking with people rather than leaving voicemails.

It tracks The Who what and when all I have to do is focus on giving my best when I get a live caller.

It has been great using PhoneBurner as it has helped at going through thousands of potential customers really effectively and efficiently, and filter based on a host of variables.

Phone burner integrates seamlessly with our Salesforce and Jungo software allowing us to access all of our leads in a highly efficient manner.

PhoneBurner provides a user friendly platform to rapidly hit prospects and improve the likely hood of improving your sales pipeline.

This software allows you to have the most effective communication with your client in a matter of seconds.

We love that the software is constantly evolving for the better, and that the technical support is always responsive and willing to help.

The time saved helps me get on to more calls and more opportunity.

The benefits of the software are endless especially with the ability to integrate with other sales software.

Limitations on sort options are a pain to work around, but workable.

The only issue I have is I always get a no contacts selected error. All I have to do is log back in to sales-force and continue from there.

Not to mention, I'm getting 20-30 follow ups per person per day. It's a little early to tell, but just one conversion from a single day would pay for the software for a year.

After vetting many options, we chose PhoneBurner because it was robust and the best value for the money. We're still in our first week and we've already increased our KPIs.

The support team not only helped me ably, they were always cheerful and pleasant to deal with.

Ease f functions...Has CRM and email platform built-in.

Saves my team so much time, always get a response from their customer care team within minutes. Hands down best Customer Service of any platform I have used.

The software is not simply another tech product but, cost effective without sacrificing the quality of the product.

Ease of use included updates usually have excellent features enhancing it's use.

I learned that I'll probably use them after they institute inbound calling.

Easy to use, customer service, adapts to our needs.

Everything from the free trial, to the ease of using it, to the customer service was excellent.

I accidentally deleted a long list of contacts. Unfortunately, there was no warning pop up.

You pay for problems NOT happening. You pay for not having to fix issues.

I like the ability to upload lists, and call through the list very quickly. Ability to drop emails/voicemails to the contacts without rerecording/retyping.

US Dollar

Trusted by grassroots organizations, ActBlue is a free online fundraising solution that utilizes a single-click payment system and customizable branded forms to create online donation pages. With ActBlue's payment system, ActBlue Express Lane, organizations can easily embed links to fundraising emails, enabling higher conversion rates. For ongoing support, ActBlue provides a customer service team that handles all donation questions and issues. 


ActBlue provides an unlimited number of forms that can be branded to match any fundraising cause within minutes. All contribution forms are designed to be mobile responsive for any mobile fundraising campaign. In order to optimize forms for the highest conversions, built-in A/B tools are available for every contribution form. For ticket events, organizations can easily set ticket prices, add event details, and access guest lists for every form. 


ActBlue can integrate with major CRM platforms and real-time data integration providers. 



LongDescription

For Democrats

Recurring Giving

Electronic Payments

Payment Processing

Contribution Tracking

Donor Discovery

Online Payments

Mobile Giving

Membership Management

Fundraising Management

Forms Management

Event Management

Event Calendar

Dashboard

Customizable Branding

Campaign Analytics

Donor Targeting

Customizable Forms

Third-Party Integrations

Donor Management

Campaign Management

For Nonprofits

Member Database

Mobile Access

Donation Tracking

Flat rate of 3.95% on each contribution received.

Email/Help Desk

Knowledge Base

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ActBlue

PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations.  The system offers functionalities that include power dialing, lead management, email follow-up, SMS, sales cadence, performance management and analytics.

The PhoneBurner system is a leader in its support of TCPA/FCC compliance and provides cutting edge tools to help teams engage in efficient, effective, and compliant communications. 

Use the built-in CRM, or integrate with Salesforce, HubSpot, Zoho, monday.com and other leading CRMs and apps. Other features include 1-click voicemails,  one-touch emails and SMS, email tracking, custom dispositions, call recording, call transfer, local ID, sales cadence, automatic lead distribution and more.

PhoneBurner scales to any size team and can be managed from one central admin portal. Analytics, reporting and live call monitoring/coaching features offer real-time visibility into ongoing activities and calling performance. The platform is cloud-based and requires no installations, setup fees, or contracts.

The solution is available on a monthly subscription basis and provides customer support via phone and email.

Real Time Analytics

Engagement Tracking

Call Duration

Call Volume

Content Delivery

Pre-recorded Messages

Call Transfer

For Republicans

User Management

Inbound Reporting

Meeting Management

Lead Capture

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

SMS Messaging

Real-Time Monitoring

Sales Pipeline Management

Task Scheduling

Automatic Call Distribution

Voice Mail

Auto-Dialer

Blended Call Center

Lead Distribution

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Calendar Management

Integrations Management

Goal Management

Customizable Fields

Sales Trend Analysis

On-Demand Recording

Call Center Management

Call Disposition

Unattended Call Management

Progressive Dialer

Template Management

Data Import/Export

VoIP

Campaign Segmentation

Email Tracking

Call List Management

Call Routing

Process/Workflow Automation

Email Templates

Recording

Contact Management

VoIP Connection

Outbound Call Center

Lead Management

Email Marketing

List Management

Sales Reports

FCC Compliance

Real Time Data

Call Scheduling

Performance Metrics

Inbound Call Center

Customizable Caller ID

Call Scripting

Call Reporting

Multi-Channel Communication

Queue Management

Role-Based Permissions

Real-Time Notifications

Multiple Scripts

Workflow Management

Email Management

Caller ID

Campaign Specific Caller ID

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

SMS Marketing

Computer Telephony Integration

Reporting & Statistics

Reminders

Telemarketing Management

Volunteer Management

Customizable Templates

Calendar Sync

Voter Database

For Sales Teams/Organizations

Interaction Tracking

Outbound Reporting

Sales Onboarding & Training

FTC Compliance

Real Time Reporting

Customer Engagement

Free Trial - no credit card required. Get unlimited dialing from $126/month paid annually. Sales leaders get an exclusive set of features to manage and monitor reps and scale growth. A non-dialing admin seat is free.

ActBlue vs PhoneBurner

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