About NGP VAN

NGP VAN is a political campaign management software designed to help labor unions and democratic committees create websites to organize fundraising campaigns. The platform enables administrators to build customizable call sheets and track donor plans across various stages.

Managers can set up a targeted asking price, track donor meetings and handle endorsements on a unified interface. Additionally, NGP VAN allows teams to recruit volunteers, create calling scripts, record messages and track survey progress in a centralized dashboard.

NGP VAN lets businesses integrate the system with several third-party applications including Optimizely, Hustle, Revolution Messaging and ActBlue. Pricing is available on request and support is extended via phone.


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12 Reviews of NGP VAN

Average User Ratings

Overall

4 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(5)

5

3 stars

(0)

0

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

March 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2019

Best Software for Campaigns

Pros

I shopped around for software like NGP and was not able to find anything quite on its level. It does everything one needs and is easy to use.

Cons

It's a bit pricey, but I do feel you get a high quality product for the money.

December 2018

Samantha from Walmart

Verified Reviewer

Company Size: 1 employee

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

Contact

Pros

The internet processing and the phone number is still in my place I don’t know what to do with the other phone number

Cons

Slow To with the new number of you guys at work and I wanna I gotta get you some good time to go home then go get it done so you don’t need me and you can give it back to me and then I’ll throw you a phone call me if you wanna or not I’m just waiting on you to call him and tell him you got the money I got you some money for me

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

2.0

Functionality

2.0

October 2018

The best on the market, but not good.

Pros

For what it does, there is not a better competitor to NGP VAN. It is the most comprehensive database available for Democratic campaigns and is standardized to a point where almost anyone you talk to in the industry has familiarity with it.

Cons

The interface is unintuitive and slow, the data is often out of date, and repeat processes are tedious, lead to errors, and borderline infuriating. Customer service is lackluster and often outsourced to party members without real expertise with the software.

October 2018

Kassie from WAVE

Company Size: 2-10 employees

Industry: Civic & Social Organization

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

October 2018

Gold Standard for Voter engagement

Overall, it's a good program. With more and more options coming to market, I'm hoping VAN and it's newer competitors work on creating user-friendly, intuitive features.

Pros

The VAN is well known as being one of this first and most comprehensive voter file programs used for political and issue campaigns. It incorporates all of the info you need to know about voters and allows you to cut turfs for canvassing or phone banking.

Cons

The program is clunky and not intuitive. It takes some work to get trained up on all of the features. My organization has a national data team that regularly conducts training and answers questions. Without that training, this would be pretty tough to figure out.

October 2019

Lisa from Freelance

Company Size: 1 employee

Industry: Writing and Editing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

October 2019

Indispensable for a Canvassing Team

Pros

As a previously-paid, but now volunteer canvasser, I've found VAN to be an easy-to-use phone app to know which doors to knock on my turf and the personal and demographic information about who I'm trying to speak to. It's also a great tool for occasional canvassers who may not yet have memorized the script, as they can read the script (hopefully while maintaining some eye contact!) and enter constituent responses in the app as they go.

Cons

I've had issues with the GPS functionality. As someone who is directionally challenged, it's so useful to have a little dot showing where I am in relation to the doors I'm supposed to be knocking in map view. At times (and this could have been related to the phone I was using or the signal available on my turf), the GPS was way off, showing that I was blocks or even miles away from where I was.