NGP VAN

RATING:

4.2

(47)

About NGP VAN

NGP VAN is a political campaign management software designed to help labor unions and democratic committees create websites to organize fundraising campaigns. The platform enables administrators to build customizable call sheets and track donor plans across various stages. Managers can set up a targeted asking price, track donor meetings and handle endorsements on a unified interface. Additionally, NGP VAN allows teams to recruit volunteers, create calling scripts, record messages and track survey progress in a centralized dashboard. NGP VAN lets businesses integrate the system with several third-party applications including Optimizely, Hustle, Revolution Messaging and ActBlue. Pricing is available on request and support is extended via phone.

NGP VAN Pricing

Pricing is based on the campaign requirements.

Starting price: 

$45.00 per month

Free trial: 

Not Available

Free version: 

Not Available

NGP VAN campaign organizing

NGP VAN Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

4

Functionality

4

Most Helpful Reviews for NGP VAN

1 - 5 of 47 Reviews

Scott

Political Organization, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Our Path to Victory

PROS

NGP VAN’s extensive voter data collection, analysis and microtargeting capacity enables [SENSITIVE CONTENT] personally to identify supporters about 5,000 doors, and collect the votes he needs to consistently win his district 60%-40%. Absolutely essential and very highly recommended.

CONS

Data compartmentalization, although obviously necesary, can be a barrier to more effective utilization of the technology.

Reason for choosing NGP VAN

Montana Democratic Party DNC platform of choice

John

Insurance, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed April 2023

Helpful Analytic Platform

Overall it is positive. I think a lot of my criticism of the platform comes from the administrators I have access through. There are a lot of levels of access and gaining the right level of access while maintaining proper security is cumbersome at times. But overall VAN is very helpful with a vast majority of the analytical work I need to do for the organization.

PROS

The ability to create snapshots of areas quickly - e.g. after the most recent election we used VAN to analyze how various groups of voters performed around our various districts. This would have taken significant time before we were using VAN but now it was no more than an afternoon and did not need to wait for anyone outside our organization to get us data.

CONS

The interface. I think an overhaul to the interface would allow for used to unlock more of what VAN has to offer.

Vendor Response

Hi John, Thanks so much for sharing your thoughts on VAN. It's awesome to hear that you were able to analyze voter performance quickly after the recent election with the help of NGP VAN! You mentioned that might have taken a lot of time before, but now you were able to complete it in no more than an afternoon. :) I also understand that you had some difficulty with the interface of VAN, and you feel that an update would be helpful in unlocking more of its potential. I agree that a user-friendly interface can make all the difference, and I'll make sure to pass on your feedback to the VAN team. It's great to know that despite some challenges with administrators and levels of access, you still find VAN to be a valuable tool for your analytical work. Your feedback is important to us, and we appreciate your support of VAN. P.S. If you ever need help, please don't hesitate to reach out; we're always here! Best wishes, Kathleen

Replied April 2023

Carolynn

Political Organization, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed April 2023

Review from a Red District

As a Candidate in a very small dollar campaign with a district hundreds of miles in size, it was invaluable to have a tool like NPG VAN that also syncs to the phone app

PROS

Can access the entire district, create large lists and then add filters to get more targeted results

CONS

Unfortunately some information is outdated, and the lack of email addresses (especially when so many are registered for VBM and have provided them to the SOE's) and the unreliable phone data is a hindrance.

Reason for choosing NGP VAN

The sync tool with the phone app is a game-changer for collecting field data from canvassing teams

Vendor Response

Hi Carolynn, Thank you so much for sharing your experience with NGP VAN. It's great to hear that you found our sync tool with the phone app to be a game-changer for collecting field data from canvassing teams. We want to make sure that our platform is accessible and useful for campaigns of all sizes, and we're so glad that it was helpful for your small dollar campaign. I'm sorry to hear that you've come across some outdated information and issues with email addresses and phone data. The database that you use (VoteBuilder) relies on source file information our client obtains from the various states. The file is updated on an ongoing basis, with some fields' updates receiving greater frequency. We will always work with you if certain data is flagged as missing or incorrect, so you can obtain or correct it from the source. Specific examples are always helpful. If you are interested in receiving more support on this, please lease contact our customer support team at support@ngpvan.com. One thing to keep in mind, email addresses are not provided on our site; they are added by users on the front end, since all of our email tools are opt-in. Thank you so much for choosing NGP VAN, and we really appreciate your feedback as we continue to improve our platform. Best wishes, Kathleen

Replied May 2023

Jesus

Civic & Social Organization, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed November 2022

Satisfied but could use some improvements

PROS

The Virtual Phonebank feature. After the trial and errors of creating script elements prior to actually putting it all together in your final script, being able to launch the phonebank session and send to callers via hyperlink is very convenient. Also, the reports that could be pulled from events, surveys, calls and canvassing made end of campaign reporting not so stressful.

CONS

Bulk uploads are so finicky. If contact phone numbers are not in a particular format they are rejected and causes me clean and re-attempt several times. There is also an inconsistency in the data at times: I will create a list of contacts that were called (Contact Type: phone) and get one number but when I use the report manager sometimes the data doesn't match. I attest to maybe duplicate calls to same phone being shared by different contacts. But that is not the only inconsistency in the data.

Reasons for switching to NGP VAN

We were advised by a consultant based on our growing staff and needs. Also, we were poised to update our technology and have more staff involved in data collection/entry and needed a user-friendly interface.

Lissa

Political Organization, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Enthusiastic VAN User

Most recently we are using VAN to support local candidates in the upcoming May 6 election. We are using it to generate lists for block walking, text campaigns, postcard campaigns, and phone banking.

PROS

As a volunteer political activist, I find VAN invaluable in every aspect. We use it to identify like-minded voters in our relational outreach campaigns. It is robust and easy to use. The support staff is knowledgeable and responds quickly whenever I have a question.

CONS

I'm having a hard time thinking of anything I don't like. I personally find it easy to use but I suppose users who skew older might think it's a little complicated. But their support staff is great, so that shouldn't be a problem.

Vendor Response

Hey Lissa, Thank you for sharing your positive experience with VAN! It's really great to know that it has been so valuable in your work as a political activist. We appreciate your kind words about our support staff and we'll continue to provide prompt assistance to our users. Your feedback about older users finding the system complicated is noted and we'll work on improving our platform's user-friendliness for all demographics. We're glad to hear that VAN has been helpful in supporting local candidates for the upcoming election, and we hope to continue contributing to your efforts. Thanks for taking the time to write this review; it means a lot to us. We wish you all the best in your future campaigns and endeavors. Stay awesome! :) Kathleen

Replied April 2023