AssociationVoting

RATING:

4.87

(47)

About AssociationVoting

AssociationVoting.com offers an online voting solution to professional, religious, trade, and home / property management associations to manage their election process in a snap. The software offers personalized ballots for different groups, districts, regions all in one Election. The turnkey solution support nominations, online elections, proxy collection, and hybrid elections (combination of paper and online ballots). Election rounds with live tracking is available to support AGM elections and fully-managed elections are supported as well. ...

AssociationVoting Pricing

14-day free trial, no credit card required - limited to 15 voters. Pricing is based on membership/organization size. Micro election price: $99 one-time Annual Micro election subscription: $299/year Goto www.associationvoting.com/get-started/pricing/ for more details. We never sell your voter's information nor will we advertise to you voters.

Starting price: 

$99.00 one time

Free trial: 

Available

Free version: 

Available

AV Online Ballot
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AssociationVoting Reviews

Overall Rating

4.87

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 1 - 5 of 47 reviews

Watkins

Verified reviewer

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2021

Used more than 5 years, 2,650 voters, never a hitch, multiple format

Our annual elections/meeting and occasionally for other purposes. We send two files - the text for the website (annual report, candidates, budget) and a list of our owners/voters. They do all the setup, I review for changes within a couple of days, I review progress as voting is occurring, and I have results before the annual meeting starts.

Pros

The tech support team which carries most of the load for setup and for problem resolution

Cons

The fact that I could have used it about five years earlier than I did

Reasons for choosing AssociationVoting

Ease of use, security, percent of work handled by AV instead of us, ability to handle multiple voting types (online, paper, other), and probably their single greatest feature is the strength of the technical support team/call desk. We have 2,660 voters, any issues are handled by the call desk. Our attorneys that validate results find the documentation of voting to be substantial.

Response from AssociationVoting

Hello John, Thanks so much for the review and feedback. Your repeat business is much appreciated! Kim

Replied March 2021

Tia

Company size: 51-200 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2020

The Best There Is!

Pros

AssociationVoting has the best software there is! As the Administrator for our organizations annual Board of Director's Election process, I've found this software to be extremely proficient, user friendly and adaptable. Being able to upload/import information to build the required platforms has been great! Having the ability to export weekly reports that are customized is also a prime feature. If you are looking for a platform that you don't have to worry about a comprise of voting integrity, I strongly recommend this platform for your election needs!

Cons

I honestly don't have a con. AssociationVoting seems to stay proactively involved in ensuring the program functionality is top notch and if you need anything, they are always available.

Reasons for switching to AssociationVoting

We were having lots of issues with the election software not capturing the correct information and there were some issues with integrity of the votes.

Response from AssociationVoting

Hello Tia, We appreciate your feedback and recommendation! Thanks, Kim

Replied May 2020

Mack

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2020

Easy to use with great service

Pros

I liked that my contact at AssociationVoting helped me set up my election and guided me through the process.

Cons

I wish there was a bit more customization

Response from AssociationVoting

Hello Mack, Thanks so much for your feedback. I am glad you found our support staff helpful! I will reach out to you separately to get a better understanding of the customization you desire. Thanks again for your feedback and for choosing AV! Kim

Replied May 2020

Jane

Company size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time used: Less than 6 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

March 2021

Great service

Great customer service. Helpful with the set up and deployment of our election. They were quick when we needed customization or had questions.

Pros

Set up was very intuitive. It is a clean, simple program. Perfect for our needs.

Cons

We turned off the access to ongoing results of the election. It would be helpful to get a report that is emailed or available at the conclusion of the election.

Reasons for choosing AssociationVoting

It best suited our needs and were most responsive with our questions.

Reasons for switching to AssociationVoting

We were happy with Simply Voting but found Association Voting less expensive for the same service.

Response from AssociationVoting

Hello Jane, Thanks for your review and feedback. Yes, the end of election emailed results is on the launch plan for this year! Thanks again, Kim

Replied March 2021

Deb

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2020

Great value for the investment!

We've been quite pleased with our experience. Last spring was our first year offering the option of online voting to our members. We run a bit of a hybrid election (both electronic and paper) right now as we are transitioning to what we hope will be a full online-only option in the future. Last year, when we went live, we had a minor hiccup with the field we used for our login credentials. Within an hour, I was able to send a help email, get a response, and get a "workaround" fix so that we had hardly any members actually impacted by the hiccup. I've worked with many other software companies in my previous positions, and I was very impressed by the quick and effective response we received when we had an issue. Renewing our subscription this year was never even questioned - and we even bought the annual subscription instead of the standard one-election license, so we can also run our district level elections electronically this year.

Pros

The biggest plus I see of this software is its ease of use. And that it is completely customizable in an easy to use interface and a very reasonable price. I'm able to set up our election with little issue, determining what fields we require for credentials. We also are able to use the software for both voting of our positions as well as bylaw language changes. It is a high value for the investment.

Cons

Really, there have been nothing that has been a true frustration for us. I wish we could decide alittle more on how the candidates are listed under the positions (we don't use a short description so I would have preferred that their photos be listed horizontally instead of vertically) but it isn't anything that we see as a negative.

Reasons for choosing AssociationVoting

The cost was a major factor, but also the trial that was offered showed us that we would be able to do all that we needed to do, and be able to do that setup/customization ourselves within our timeframe and not be depended on having the vendor handle any change requests.

Response from AssociationVoting

Hello Deb, Thanks for the wonderful feedback. I am glad you find the software easy to use! For your next election, let's try the 3 across candidate layout. I think you may prefer that one. Thanks again for the feedback, Kim

Replied May 2020

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