FigPii

RATING:

4.84

(19)

About FigPii

FigPii is a cloud-based user experience (UX) platform designed to help businesses interact with visitors, capture email addresses and analyze behavior on the website. Features include session replay, polls, customer segmentation, coupon management and analytics. The application enables marketers to determine the performance of webpages through A/B and split URL testing and create goals to measure campaign success for the targeted audience. Using the heatmaps, marketing teams can visualize visitor's clicks and scrolling patterns, helping them identify the placement of elements. Users can also record and view visitor's actions, check the start and end points and retrieve data based on selected date ranges, duration, page type and more. FigPii offers integratio...

FigPii Pricing

FigPii offers a 14-day free trial for new users, after which the software is available across 4 pricing tiers. Pricing and functionality - outlined below - scales with number of visitors. Starter: $14.99/month for 10,000 visitors Small: $79.99/month for 50,000 visitors Medium: $199.99//month for 1,00,000 visitors Large: $499.99/month for 5,00,000 visitors

Starting price: 

$49.99 per month

Free trial: 

Available

Free version: 

Not Available

FigPii polling
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FigPii Reviews

Overall Rating

4.84

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 19 reviews

User Profile

Alex

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2020

Marketing Swiss knife

I'm happy with the features that FigPii provides. I see, that guys work hard and add new features to the system. The support is on a high level - they are ready to answer any questions, consider any feature request we send, and explain things that are not clear.

Pros

FigPii is an excellent combination of tools for analyzing user's behaviors. Heatmaps is one of the best that I saw before - it's really simple in use and doesn't overload you with unnecessary data. Video Recording - my next favorite tool in FigPii package. Easy to use and powerful. Also, I would like to note that the product has a very competitive price for such functionality.

Cons

It would be really cool to see heatmaps or videos for the different AB test versions but this functionality is missed. The functionality of creating and managing of Polls might be more intuitive.

Reasons for choosing FigPii

FigPii has excellent value for money, excellent support and they constantly develop and improve the product.

Reasons for switching to FigPii

FigPii gives me all the needed tools in one place with simple UI and powerful reports. These are exactly those tools that I need in my work.

Mohammad Shamim Hasan

Company size: 51-200 employees

Industry: Research

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2022

Easy to use, gives insightful information about the users’ journey on our website.

The price of this product is especially generous and reasonable. I just find it hard to believe I'm getting this level of functionality at this cheap.

Pros

The tool that will significantly raise the conversion rate is without a doubt Figpii. Figpii will provide me with the best option for evaluating user behavior and boosting conversion. This tool's Heatmap feature is extremely user-friendly. Additionally, it won't give me any information that is not necessary so I can concentrate on the important data. The straightforward and superior video capturing feature will also brighten my day. The customer service offered by Figpii is something else to note. The committed customer support team will always be there to assist me, no matter what difficulties or problems I may encounter with Figpii.

Cons

First and foremost, I would like using heatmaps and movies on various AB test versions. This functionality is still being developed by the figpii team. I believe they can improve the poll management system's usability. Click maps don't function properly, which is another issue I have with Figpii. Even if it doesn't happen often, bugs of all kinds need to be improved.

Reasons for switching to FigPii

Figpii gave me some worthwhile advantages, which persuaded me to switch. I firstly received value for my money. I was quite impressed by their ongoing improvement and outstanding support. Because of this, I preferred Figpii to Mouseflow.

User Profile

Rajesh

Verified reviewer

Company size: 2-10 employees

Industry: Writing and Editing

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2020

Optimize The Conversion Rate

My overall experience with Figpii is awesome so far. They have a strong support team and they try to solve every customer issue with sincerity and utmost care. Besides, they try to consider any important feature request. That's why Figpii is gradually improving in terms of functionality. If you want to get a great level of user experience with an increased conversion rate, Figpii could be one of the best options for you.

Pros

There is no doubt that "Figpii" is the tool that will dramatically increase the conversion rate. When it comes to analyzing user behaviors and increasing the conversion, Figpii will give you an optimum solution. The Heatmap function of this tool is so much easy to use. On top of that, it will not provide you with unnecessary data so that you can focus on the right information. Besides, the simple and excellent video recording tool will make your day even shiny. Another noticeable thing is the customer support of Figpii. Whatever challenges or issues you face with Figpii, the dedicated customer support team will always be there to help you out. Most importantly, the pricing of this product is so generous and affordable. I just can't believe that I am getting this level of functionality at this price range.

Cons

There is no denying that Figpii is an awesome software to understand user behavior. However, there is some room for improvement as well. First of all, I would love to use heatmaps and videos on several AB test versions. The figpii team is yet to develop this feature. I think they can make the poll management system more intuitive. Another problem I face with Figpii is click maps don't work properly. Although the issue is not frequent, all kinds of bugs should be improved.

Reasons for switching to FigPii

I agree that Hotjar is great software. But, Figpii offered me some valuable benefits that convinced me to make a switch. First of all, I got value for my money from it. The excellent support and their constant development impressed me a lot. That is why I preferred Figpii over Hotjar.

Atour

Company size: 51-200 employees

Industry: Research

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

It satisfied me to track the visitors' activities.

The high conversion rate and low bouncing rate convinced me to use Figpii. 

Pros

As analyst, I need to observe our visitor data. That’s why I need to monitor user’s activity and Figpii helps me a lot to track visitors. The heatmap, AB testing, and videos help me see what works and what doesn't on that page and thus I am capable of for suggesting our teammates regarding our website content. It helps to increase Conversion rate. Since it is easy to use, I can manage the session recording successfully.

Cons

Trial period may be extended. It price plan may be revised which will be excellent for small organization. It is difficult for me to delete Heatmap video.

Reasons for switching to FigPii

Its user interface is excellent to use, that’s why I switched.

Wynne

Company size: 2-10 employees

Industry: Online Media

Time used: Less than 6 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2020

Complete conversion rate optimization toolset

I'm extremely happy with the tool. So much so I'm recommending all my marketing friends to start using it.

Pros

I love figpii. It has VERY slick AB testing functionality, which in my opinion is better than Unbounce in this regard and on-part with Convertize. Embed the Figpii pixel using HTML or Google Tag Manager. Choose a URL you want to split test. QUICKLY Create variants using the onscreen WYSIWYG editor. Choose an objection (option, purchase, page visit, button click, etc). Then hit the "go" button. Simple. Powerful. Get's the job done with no fuss. It has similar qualitative CRO functionality to Mouseflow, CrazyEgg, or Hotjar, with heatmaps, session recording, and polls. Comes with GDPR and CCPA compliance, which is essential these days when marketing in USA or Europe.

Cons

To be honest, I don't think I've found a negative yet.

Reasons for choosing FigPii

I've tried several times to implement Google Optimize over the years. It takes WAYYYYY too much work and fuss trying to get everything working. I wanted to get my time spent on actual conversion rate optimization, and not pulling my hair up with setting up technology. FigPii combines the power of Unbounce, Convertize, and Hotjar / Mouseflow into one high-quality, low-cost product. Plus, they've kept their tool focused on CRO and not tried to make it into a user-experience customization tool as well - a mistake I see other CRO tools making (but are shooting themselves in the foot because their feature set will become much too large to maintain and improve over time.) FigPii has a winning product here. It's just a matter of time until people realize just what a cool tool they really have.

Reasons for switching to FigPii

Convertize is one of the best AB testing tools available for a reasonable cost. But FigPii is much lower cost, also has a generous free tier, and has far more functionality.