FigPii vs VideoAsk

RATING:

4.8

(21)

FigPii has 21 reviews and a rating of 4.81 / 5 stars vs VideoAsk which has 66 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (21)
4.7 (66)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 26, 2023
March 8, 2024
Pros/Cons
  • Pros

  • I get all the necessary features that are needed for an online business to understand the users better. Therefore, I don't have to pay for individual subscriptions of different tools.
  • I must admit that their customer service department is awesome. Whenever I get stuck on anything or need clarification on something.
  • Cons

  • I think they can make the poll management system more intuitive. Another problem I face with Figpii is click maps don't work properly.
  • It would be really cool to see heatmaps or videos for the different AB test versions but this functionality is missed.
Read all user reviews
  • Pros

  • Their API is quite powerful as well. We use it to share quests in gamifying travel experiences.
  • What I like most is how seamless the experience is for the user. This increases engagement and the likelihood of them responding and following through.
  • Cons

  • Email responses has weird numbers in the From line. Inability to edit URL paths for the replies inside of the app.
  • We did struggle with one of their beta implementations.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos