Microsoft Forms

RATING:

4.6

(129)

About Microsoft Forms

Microsoft Forms is a web-based data collection platform that allows organizations to create online forms and surveys. The software provides customizable templates and automation processing tools that can support numerous applications. Organizations can create custom surveys with open-ended questions, multiple-choice questions, and ratings to improve operational efficiency. Microsoft Forms also features reporting tools and offers the option to graphically present survey results. Microsoft Forms helps you collect, analyze and share feedback in a variety of ways including surveys, questionnaires and quizzes. Your data can be shared with anyone (even on mobile) so you can make informed decisions and address a variety of needs including research, assessments and surveys. Se...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Microsoft Forms Pricing

Free to use. No registration or set up fees are required.

Free trial: 

Not Available

Free version: 

Available

Microsoft Forms storage and templates
Slide 1 of 4

Microsoft Forms Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Microsoft Forms

1 - 5 of 128 Reviews

User Profile

Tim

Verified reviewer

Architecture & Planning, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

A convenient form for the Microsoft Ecosystem

Overall, for our basic needs, MS Forms is perfect for internal polls, surveys, and quizzes.

PROS

I like that the forms are easy to use within the Microsoft ecosystem, our team uses MS 365. The forms are intuitive enough and can be customized to fit basic surveys, polls, and even quizzes.

CONS

It does have limits like being unable to capture e-signatures natively (I think there is a separate integration for this).

Reasons for switching to Microsoft Forms

We used to be with Google Workspace, so when we transitioned to MS 365, we switched this one too. We still use Google Forms for our website, because we want to keep MS Forms within our company's use.

Mellen

Education Management, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Level up your surveys with Microsoft Forms

Overall, Microsoft Forms is one of the best form builders out there. It helps you to create surveys in just a single click. Not to mention, it has an intuitive interface with no complicated settings.

PROS

What I really like about Microsoft Forms is its easy interface. It's incredibly beginner-friendly that even children couldn't go wrong. Not to mention that it has themes, by which I can change the background in just a click. I also love the preview option to see what it will look like.

CONS

Although the Microsoft Forms is free, I could not send or share a form without an active business or education subscription.

Reasons for switching to Microsoft Forms

Microsoft Form is much easier to use than Jotform.

Anonymous

11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed August 2022

Only use if you need a very basic form...

PROS

Creating forms was relatively quick and easy, and there aren't too many confusing buttons to choose from.

CONS

When my team found out that we were potentially switching from Qualtrics to Forms, we tried making the surveys on Forms and found that there weren't too many features that wouldn't add more work to our end. It would be very helpful if there was an email trigger function so that other emails could be sent out upon completion of a survey - we tried coding that ourselves on Power Automate but for some reason we couldn't pull the listed email and required information

Suresh

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

An Amazing Surveying Solution For Business

PROS

I like that it offers amazing survey features. This software makes polling easy and we can track results live Forms automation is easy and so is form building

CONS

With Microsoft Forms, there hasn't been any major challenge

Anusha

Pharmaceuticals, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2023

Microsoft forms is way far better than any other survey tools

Very happy and satisfied using the forms. We have been using forms for quiz, internal surveys and few new initiative polls

PROS

I liked many featured in the forms. However, the scheduling and the background image change was impressive.

CONS

While running a live quiz, if we had an option to add the timer for each question, that would have been more helpful.

Reasons for switching to Microsoft Forms

The dependency, login limitations, controls and ease of usage made us switch to MS forms