5
4
3
2
1
Ease-of-use
4.7
Customer Support
4.3
Value for money
4.6
Functionality
4.3
"The ease of use and the general functionality of the software is good as it does not require a person who is good in computer to perform some tasks."
"Easy to use which is good as it is a critical part of the business. Good data is extractable from forms which makes it quicker and easier to analyse/report on."
"I like the flexibility of it and the way you can save or print your response with ease after completion."
"And it has some security concerns.it has some limited features and its a problem."
"For what we needed, it requires someone with the technical knowledge to operate Forms and the operational knowledge to know what questions needed to be asked. Without both, it would be rather useless."
"Although it integrates with Microsoft products, it is difficult to integrate with other applications."
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